Room service jobs in Rockville Centre, New York - Page 3Create job alerts

Job DescriptionFOH Team Members Are you looking for the best job you'll ever have? We are looking for versatile Front of the House Team Members to work the following positions: Cashier, Guest Service Associate and Drive-Thru. All PDQ FOH Team Members must have Guest hospitality top of mind, this includes ensuring Guests are taken care of quickly, efficiently and in a manner that will make them want to return! Our FOH Team Members take orders on the POS, work with taking payment and giving change, executing speed and accuracy in the Drive-Thru as well as taking care of Guests in our Dining Room. Our Team Members enjoy being part of a team and taking care of People while adhering to all PDQ policies and procedures. We like to have fun and are looking for magnetic Team Members to join our team. We are People Dedicated to Quality & We are People Obsessed with Delighting our Guests’ Cravings! Requirements: PDQ is looking for Team Members who are MAGNETIC, dedicated to TEAMWORK, and come to work every day with a GREAT ATTITUDE, ready to delight our Guests. We are looking for the following requirements: • Excellent Guest service skills, • 16 years of age (minimum), • 4-8 hour shifts from 9 am to 10 pm, • Able to work at least 3 days per week including weekends, • Ability to take payment and give change (cash handling), • Fast and accurate ticket reading ability, • Strong organizational skills for drive-thru, • Ability to work clean and maintain and clean and sanitized work space, • Positive attitude and willingness to learn in a fast paced, quality driven environment, • Ability to connect with our Guests and deliver on Our Purpose – Delighting Our Guests, • Continuously committed to our menu and service training, • Communicates with Team Members, Management and Guests in a positive manner

Set visual presentations & visual merchandising guides to support guest experience and sales. Support fulfillment and guests needs by ensuring merchandise from the fitting room and guest service are worked back out to the salesfloor throughout the day. Style Consultants are welcoming and helpful in

GapGap - JobID: 325764 [Sales Associate / Team Member] As a Sales Associate at Gap, you'll: Handle customer interactions and potential issues courteously and professionally; Seek out and engage with customers to drive sales and service using suggestive selling; Support sales floor, fitting room, cas

GapGap - JobID: 324120 [Sales Associate / Team Member] As a Sales Associate at Gap, you'll: Handle customer interactions and potential issues courteously and professionally; Seek out and engage with customers to drive sales and service using suggestive selling; Support sales floor, fitting room, cas

GapGap - JobID: 327220 [Sales Associate / Team Member] As a Sales Associate at Gap, you'll: Handle customer interactions and potential issues courteously and professionally; Seek out and engage with customers to drive sales and service using suggestive selling; Support sales floor, fitting room, cas

Job DescriptionInsomnia Cookies is super hyped to open our first Long Island store later this year and we are actively interviewing Shift Leader candidates this week for our soon to open store located at 730 Fulton Avenue, Uniondale, NY 11550 As a Shift Leader, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store! Check out some of our content vids to learn more!Who We Are!Insomnia Cookies TimelineCore Values SOME OUR SWEET SHIFT LEADER PERKS & PAY:• Pay rate: $16.50 - $17.50/hr.• Flexible part-time work schedules• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)• Paid vacation and sick time off• Interactive training & mentorship• Pet insurance for your furry loved ones• Job stability with a rapidly growing and reputable company• Achievable growth/promotion opportunities• You get to work in a fun, exciting team environment• Employee discount and FREE cookies with every shift! WHAT WILL I DO AS A SHIFT LEADER?• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team• Support and work alongside the Cookie Crew• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices• Manage cash handling and deposits DESIRED SKILLS/EXPERIENCE:• At least 1 year of working experience in a customer service focused role• Point of Sales systems experience• Outstanding communication, time management, and people skills• Outgoing/friendly/patient• Detail focused and results-oriented• Ability to lead-by-example and motivate others• Ability to lift up to 40 lbs.• Legally eligible to work in the United States• Must be 18 years or older to be employedAbout us:Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

Job DescriptionCompany Description Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care — ensuring a smooth, welcoming experience for every patient. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Apply today and join a team that puts patients and people first. Days & Hours: Monday-Friday 1030am-7pm Essential Responsibilities • Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile—whether in person or over the phone—while answering or directing inquiries and efficiently checking in patients., • Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone., • Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage., • Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays., • Receives and processes incoming faxes promptly, ensuring timely communication and documentation., • Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates., • Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy., • Ensures co-pays are tallied, reconciled, and manages credit extended to patients., • Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information., • Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly., • Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines., • Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness., • Prepares patients for therapy treatments by providing comfort, assistance, and reassurance., • Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism., • Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies., • Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations., • Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area., • Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival., • Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills., • Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies., • Performs other duties and assignments as required to support clinic operations and patient care Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others). Qualifications • High school diploma or GED is required., • One (1) year of medical office experience preferred, with familiarity in EMR systems a plus., • One year of experience in a customer service-oriented role is strongly preferred., • Proficiency in Google Suite is required., • Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns, • Ability to work effectively within a team environment., • Excellent interpersonal skills and the ability to quickly adapt to new programs., • Ability to successfully complete in-service training., • Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition., • Ability to maintain a professional attitude and conduct in the welfare of patients., • Strong record-keeping and report-writing skills., • Ability to use logic and problem-solving skills to resolve issues, • Ability to work independently under tight deadlines in a rapidly changing environment, • Excellent time management and organizational skills, • We’re looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles Additional Information What We Offer! • Competitive compensation package, • 401(k) plan with company matching options, • Generous Paid Time Off, • A rich benefits package, including medical, dental, life and long-term disability insurance, • Progressive Leadership Development Programs, • New York's 529 College Savings Program, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. through our partnership with Plum Benefits, • FSA Plans- pre tax savings plans to pay for unreimbursed medical and dental expenses, travel to & from work, • Company Events- Annual Family Field Day, Leadership Retreats, and Holiday Awards Celebration, • And much more!

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off Start Your Insurance Career Here Build Skills, Make Connections, and Grow into a Sales Role Are you a recent college graduate or early-career professional looking to get your foot in the door with a reputable insurance agency? Do you enjoy engaging with people and envision yourself in a sales-driven, client-facing rolebut want to learn the ropes first? Were looking for a Receptionist whos ready to take the first step toward a rewarding career in the insurance industry. This position is perfect for someone who thrives in a professional office setting, enjoys helping others, and is eager to grow into a licensed insurance sales role in the near future. ABOUT THE ROLE: As our front desk Receptionist, youll be the first point of contact for clientswelcoming them to the agency and supporting the team with administrative, customer service, and early sales activities. You'll learn the ins and outs of the insurance business, gain exposure to the client lifecycle, and be mentored by experienced professionalsall while preparing to pursue your license and move into a full sales role if its the right fit. RESPONSIBILITIES: • Greet clients and visitors warmly in-person, over the phone, and via email, • Manage appointment scheduling and office communications, • Support administrative functions such as maintaining records and filing documents, • Handle basic customer inquiries and redirect to licensed agents as needed, • Begin participating in client conversations to identify insurance needs and potential coverage gaps, • Assist with quoting processes, follow-ups, and outreach campaigns, • Collaborate with the team on projects and office operations QUALIFICATIONS: • Recent college graduate or early-career professional preferred, • Previous experience in customer service, office administration, or retail/sales is a plus, • Strong communication and interpersonal skills, • Organized, detail-oriented, and eager to learn, • Comfortable engaging in customer conversations and exploring sales opportunities, • Proficient with Microsoft Office and open to learning new software, • Interest in obtaining a Property & Casualty or Life & Health insurance license in the future (well help guide you through the process!) WHY START HERE: • Hands-on exposure to the insurance industry, • Paid opportunity to learn, grow, and evaluate your fit in a licensed sales role, • Path to promotion: Supportive agency culture that invests in your development, • Flexible, team-oriented environment with room to grow, • Clear next steps toward licensing and sales advancement This role is your gateway to a meaningful, successful career in insurance. If youre proactive, personable, and excited about helping people while learning a valuable industry, wed love to hear from you!

Job Description Hours: This position would be primarily PM shift and flexible to work both AM and PM shifts to provide coverage as needed Weekend coverage needed consistently: If you are looking for weekends off, this is not the job for you Reports to: Director of Front Office Location: Allegria Hotel – 80 West Broadway, Long Beach NY 11561 Job Summary The Front Desk Manager is responsible for the guest’s experience at the beginning and end of their stay by performing check-in/out and interaction with guests and the general public by phone and in person, training new front desk associates and managing the shifts from a manager on duty standpoint at the front desk. Responsibilities also include scheduling, labor management, purchasing, training, hiring, customer service, etc. Hilton Experience is preferred, Hotel Experience is required. Hours will mainly be mid shift to pm shift and weekends. Essential Duties and Responsibilities • Provides professional and courteous guest service at all times, • Greets arriving guests, • Answers telephone calls courteously and efficiently, • Responds to inquiries regarding hotel services, guest registration, local shopping, dining, entertainment, and travel directions, • Generates, confirms, cancels, and changes guest reservations, • Keeps records of room availability and guest’s accounts, • Assists arriving and departing guests with luggage, • Computes bills, receives payments, and makes change for guests, • Makes restaurant, transportation, or entertainment reservations for guests, • Assumes manager duties in absence of General Manager, • Transmits and receives messages through telephone, facsimile, and switchboard, • Maintains wake-up call service, • Posts ancillary charges to guest folios (food, room, telephone), • Maintains clean and neat work and storage space, • Assists with appropriate storage of guest property, • Attends monthly department meeting, • Completes projects as determined by Rooms Operations Manager, • Customer Service: Displays a professional sense of urgency when communicating and interacting with customers, coworkers, and the public in a way that exceeds the customer’s wants and needs. Identifies opportunities to improve and deliver additional value to customer’s experience by presenting creative solutions and innovative ideas., • Communication: Actively listens to customers, coworkers, and the public (viewing the situation from the customer’s perspective) and works together to solve the problem through effective communication., • Problem Solving: Ability to recognize and define problems; analyze relevant information; encourage alternative solutions and plans to resolve situations; seeks additional assistance when needed., • Quality: Work “product or service” is free of errors and exceeds customer expectations. Education or Experience- High school diploma or GED equivalent; no prior experience is required., • Language Skills- Must have developed language skills to the point to be able to: read and comprehend instructions, safety rules, and memos. Speak clearly, distinctly, and with confidence using appropriate pauses, emphasis, correct English, and punctuation., • Mathematical Skills- Requires mathematical development sufficient to be able to: add, subtract, multiply, and divide all units of measure., • Ability to pass physical exam, drug test, and background check, • Requires walking and standing to a significant degree, reaching, handling, lifting, talking, hearing and seeing, • Lifting up to 50 lbs. maximum with frequent lifting and/or carrying or transporting of objects weighing up to 25 lbs., • Primarily inside environmental conditions

Job Description Our matrimonial law firm is seeking a full-time, in-office administrative assistant who can provide an exceptional client experience for both current and prospective clients while providing administrative support to the firm. Tech-savvy, strong work ethic, and punctuality are essential. Hours are 9 am - 5 pm. No calls, please. Compensation: $50,000 - $55,000 Responsibilities: Core Responsibilities: • Serve as the Firm Ambassador and the first point of contact for all calls, in-person clients, and attorney meetings, • Provide A+ customer service to every caller, • Utilize a multi-line phone system to prioritize client interactions while managing other calls efficiently and politely, • Manage incoming and outgoing mail, FedEx, correspondence, calendaring, scanning, and managing conference room bookings for several firms, • Heavy file management, both physical and digital, • Provide clerical support to the operations team, assisting wherever needed, • Willingness to learn new programs and systemsQualifications:, • A minimum of two years of experience in an administrative assistant or professional customer service role, • Flexibility, optimism, and empathy towards individuals dealing with matrimonial issues, • Strong attention to detail, • Reliability, accuracy, and responsibility in all tasks, • Technical proficiency: familiarity with Microsoft Office is a plusAbout Company We are looking for team members who will enhance our concierge experience for clients. We offer a dynamic work environment with opportunities for growth, along with comprehensive training for new team members. Join us, and you'll have the chance to make a significant impact on someone navigating a challenging life transition and help them find their way forward. Benefits We Offer: • Paid federal holidays, • Health Insurance

Job Description Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs. Secretary Counselor - $22 Per Hour , Part-Time, at Residential Facility, in Jamaica (Queens), NY Driver License Required Position Summary Submit, distribute and monitor requests for personal needs allowance amounts for residents. Generate and provide the staff schedule. Clerical work that includes, but is not limited to, answering phones, photocopying and keeping good records of all financial transactions. Provide direct care services to assigned caseload. Work hands on with residents on learning daily living skills, such as personal hygiene, laundry, budgeting and room maintenance. Accompany residents on medical and benefits appointments and off-site recreational activities. Meet with caseload individually for weekly sessions. Conduct clothing inventory and shop for seasonal clothing. Essential Functions • Type correspondence as requested., • Complete monthly money request for the residents., • Complete petty cash requests., • Distribute weekly monies to residents. b. Office supplies c. Miscellaneous orders • Submit weekly time sheets after Director's review., • Maintain residents' financial records. b. Receipt of correct number of residents in the residence c. Count correct number of charts in the file d. Location of Agency vehicle e. Correct number of house keys f. Receipt of valuables in the house, i.e., TV, VCR, copy machine, etc. • Read Communication Log to obtain information from previous shift regarding situation of immediate attention, i.e., crisis, maintenance, medical appointments, escorting residents to the clinics., • Check mailboxes. Follow up if specific instructions have been given by Director. Check for messages from other co-workers., • Check petty cash box. Submit receipts for petty cash expenditures., • Report any unusual or different circumstances in the Communication Log (i.e., resident's change in behavior)., • Physical check of all residents' rooms (i.e., behind beds, closets, etc.)., • Check all fire exits. b. Check program and/or workshop attendance. c. Check room for cleanliness and tidiness. d. Check weekly budgeting plans. e. Check residents' daily for grooming and adequate clothing. f. Check residents' laundry completion. g. Check residents' compliance with daily chore assignment. h. Check residents' compliance with cooking assignment. i. Complete a progress note in the resident's chart. This progress note must reflect the individual treatment plans. • Meet in group sessions with residents daily according to activities of daily living schedule., • Escort residents to recreation outings as per recreation schedule., • Completion of clinical contacts., • Accompany residents to case conferences and medical appointments as needed and suggested by clinical team, • Quarterly Service Plans, • Case reviews, • ADL quarterly evaluation, • Physical examination for residents, • Functional assessment forms, • Residents' fee agreements, • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation., • Driver’s license required., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan., • Perform other related duties as required. Experience/Education/Skills/Abilities • High School diploma, • Driver’s license required. TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.

Job Description iRocket (Innovative Rocket Technologies Inc.) is pioneering fully reusable, fully autonomous small launch vehicles to make access to space faster, more affordable, and sustainable. As our team expands, we’re looking for a Receptionist/Administrative Assistant to help keep our office running smoothly and ensure a professional, welcoming environment for visitors, partners, and team members alike. This is a great opportunity for someone who is organized, proactive, and thrives in a fast-paced, mission-driven environment. The Role • Greet and assist visitors, clients, and vendors in a professional and friendly manner, • Answer and route incoming calls, emails, and general inquiries, • Manage scheduling, meeting coordination, and conference room reservations, • Support travel arrangements, logistics, and expense reports for team members, • Maintain office supplies, equipment, and workspace organization, • Assist with document preparation, filing, and internal communications, • Support HR and operations with onboarding new employees and managing company records, • Coordinate with vendors, building management, and service providers, • Contribute to company events, meetings, and general administrative projects Requirements • High school diploma required; Associate’s or Bachelor’s degree preferred, • 3+ years of experience in office administration, reception, or executive support (startup or technology environment a plus), • Excellent communication and interpersonal skills, • Strong attention to detail, organization, and time management, • Proficiency in Microsoft Office and Google Workspace (Docs, Sheets, Calendar, etc.), • Ability to multitask, prioritize, and adapt to changing needs, • Positive attitude, professionalism, and discretion when handling sensitive information, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Wellness Resources

Job Description Recruitment Operations Specialist Five Towns, NY | 80K + Incentives per Case Full-Time, In-Office Position Overview A fast-growing ABA therapy organization is seeking a driven, hands-on Recruitment Operations Specialist to build and lead its recruiting and case coordination operations from the ground up. You'll work directly with executive leadership to source, train, and onboard Registered Behavior Technicians (RBTs), ensuring smooth case coverage and active staffing pipelines. This is a key foundational role with room for rapid growth and leadership expansion. The Ideal Candidate * A self-starter who thrives in a fast-paced, entrepreneurial environment * Aggressive and results-driven with a passion for recruiting and placement * Skilled communicator who can connect quickly with candidates and drive outcomes * Organized multitasker who takes full ownership of processes and results * Sales-minded personality who enjoys closing placements and hitting goals Key Responsibilities * Source, screen, and hire RBTs and ABA staff through Indeed, LinkedIn, and other platforms * Manage applicant pipelines, onboarding, payroll setup, and compliance tracking * Maintain visibility on active cases to ensure staffing continuity and performance * Coordinate with leadership to align recruiting priorities with company growth goals * Monitor data and follow up on assigned cases to ensure successful service delivery * Develop and refine recruitment systems as the department grows Qualifications and Must-Haves * Proven experience in staffing, recruiting, or inside sales (ABA or healthcare a plus) * Fast learner with strong computer and communication skills * Highly motivated and accountable, able to work independently * Strong organizational and multitasking abilities * Availability for in-office work (Five Towns, NY) Benefits & Perks * Competitive base salary plus performance incentives per case filled * Direct mentorship from leadership and opportunities for advancement * Supportive, high-energy work environment focused on growth Apply Now:

Job DescriptionCompany Description Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description Metro PT has an immediate full-time IT Support Specialist opening for a growing, dynamic healthcare company. They will work cross-functionally and will be responsible for building and maintaining desktop systems and supporting system software. This will include Windows PCs and laptops, printers, and mobile devices. The ideal candidate will be a positive and supportive member of the IT function, a self-starter, technically innovative, and who loves the challenge of solving problems and building solutions to help the company scale. This person has a “get stuff done”, customer service-focused mindset. We are looking for an organized, detail-oriented individual with high energy, someone who thrives in a tight-knit, fast-paced environment. This is a hands-on role with room for growth! This position will be based out of our HQ in Garden City, NY, with 20-30% local travel required. Must have a reliable mode of transportation to travel between locations! Essential Functions Networking * Assists in monitoring the Meraki networking environment and providing first-level support for any reported or identified issues. * Install Meraki networking equipment in new clinics. * Replace Meraki networking equipment during hardware refreshes or as required. * Provide first-level support for any connectivity-related issues, including working with various ISPs. Support * Provides first-level support to end-user technology requests via email, phone, and face-to-face interactions. * Complete assigned requests and incidents based on a ticketing system in a timely manner. * Provide technical support for workstations, laptops, printers, computer peripherals, and mobile devices, including Windows systems. * Provide support for enterprise applications and cloud-based services with a heavy emphasis on MS365. * Provide technical support for meetings, events, and presentations as needed. * Ability to solve technical and system issues with little to no supervision. Asset Management * Follow company IT Asset Management procedures for the purchasing, receiving, deploying, supporting, and decommissioning of company technology assets. * Configure and deploy IT assets to new users. Travel * Travel between local clinics (and non-local as necessary). Qualifications * Associate degree in a related field, or equivalent work experience in lieu of a degree. * Min. 2 years of desktop end-user hardware support experience. Bonus points for experience within a healthcare organization! * Ability to solve technical and system issues with little to no supervision. * A team player who brings positive energy and experience to a collaborative team environment. * Knowledge and experience with Windows 11 and mobile platforms. * Strong working knowledge of the MS365 platform is a must. * Ability to organize multiple tasks and priorities for project time management with little supervision. * Strong written and verbal communication skills at all levels (i.e., Executives and High-Touch Specialty Departments) * Ability to quickly diagnose and resolve customer computer-related issues. * Self-motivated individual with a desire to enhance their knowledge and continually develop their skillset. * Understanding of current technologies and best practices in the information technology industry. * Solution driven! * Project Management experience is a huge plus. * CompTIA A+ is a plus. * Must possess a valid and clean NY driver’s license, and reliable transportation to travel between Metro locations as needed.