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Job Description The Construction Document Analyst plays a critical role in managing and maintaining project documentation systems and workflows within the construction project lifecycle. This position is responsible for ensuring the accuracy, organization, version control, and timely distribution of construction-related documents across internal teams and external stakeholders. Operating with a high degree of independence, the Construction Document Analyst collaborates closely with project managers, engineers, contractors, and field personnel to maintain compliance with company standards and project-specific requirements. This role also contributes to process improvements, supports automation initiatives, and ensures proper documentation practices throughout each project phase-from preconstruction through closeout. Organizational Responsibilities • Maintain project documentation systems including drawings, submittals, RFIs, specifications, meeting minutes, permits, and change documents., • Ensure documents are reviewed, approved, and distributed in accordance with established workflows, deadlines, and contract terms., • Apply document naming conventions, version control protocols, and metadata standards to ensure traceability and consistency., • Utilize and maintain document control platforms (e.g., SharePoint, Procore, Aconex, Autodesk Construction Cloud) to ensure accurate, timely document storage and access., • Monitor document workflows, address issues with routing or approvals, and provide first-line support to team members., • Assist with the configuration of folder structures, permissions, and templates for project setup., • Perform routine quality checks to ensure files are accurate, complete, and compliant with internal procedures and project-specific documentation standards., • Track outstanding documentation and follow up with responsible parties to avoid delays or compliance issues., • Support audit readiness and participate in documentation reviews for project milestones, QA/QC, or client turnover., • Work closely with project managers, engineers, designers, and subcontractors to ensure alignment on document workflows and project deliverables., • Coordinate and support the implementation of solutions-including processes, AI, and analytics-and ensure they effectively meet business needs., • Facilitate communication and file sharing among distributed teams, both in-office and on-site., • Support the preparation and organization of closeout documentation and record packages for client turnover., • Identify and suggest enhancements to documentation workflows, system usability, or naming conventions to improve efficiency., • Coordinate the development of integrated reports and dashboards using tools such as Amazon QuickSight, Power BI, Looker Studio, and Excel., • Participate in pilot testing or rollout of new document control tools or features., • Other duties as assigned.Position Qualifications, • Bachelor's degree in Construction Management, Business Administration, Information Systems, or a related field preferred; equivalent experience accepted., • 5+ years of document control experience in construction, engineering, or architecture environments., • Strong understanding of construction project documentation, including shop drawings, specifications, submittals, RFIs, and change documentation., • Proficiency with the following software preferred:, • Microsoft Office 365 (Word, Excel, PowerPoint, Visio)., • Enterprise content management systems and document management platforms (OpenText, SharePoint)., • Data visualization & reporting tools (Power BI, Looker Studio, Amazon QuickSight)., • Collaboration and project management tools (Miro, Asana, Trello, Notion)., • ERP and accounting systems (SAP, QuickBooks)., • Requirements and knowledge management tools (Jira, Confluence)., • Process Modeling: BPMN, Visio., • Familiarity with project lifecycles from design through construction and turnover., • Understanding of metadata, file versioning, and document audit trails., • Excellent attention to detail and ability to manage multiple deadlines across active projects., • Effective communication skills, with the ability to work cross-functionally and respond promptly to documentation requests. $91,400 - $107,400 a year The salary range for this position is $91,400 - $107,000. A hired employee will be placed within this salary range based on a variety of legitimate business reasons, including but not limited to the individual's scope of relevant experience and geographic location. Additional Requirements Physical: Standing or sitting for long periods; must be able to lift up to 15 pounds at times and spend extended hours in front of a computer screen. Cognitive: Problem-solving, written, and verbal communication skills; computer and software skills; and ability to read and interpret text online or in printed form. About PMA At PMA, employee well-being is a daily priority. We offer a combination of workplace options that include a PMA office location; work-from-home; or a client site. Wherever we work, we openly share knowledge as we believe that collaboration with peers improves our work product and that pursuing subject matter expertise is a lifelong endeavor. We are committed to a culture of equity, diversity, and inclusion. We affirm and respect diverse backgrounds and opinions because we believe they yield the best solutions for our clients. We promote emotional intelligence and trust by nurturing these values within our new hires. We encourage staff to develop rewarding, long-term careers at PMA, and we implement formal leadership development programs that help you attain your goals. At PMA, shared success is a core value. Every employee who contributes is recognized, celebrated, and rewarded. We look for self-driven candidates eager to assume responsibility and join a community of respect founded on collaboration and accountability, not titles. If you aim to transform the project management practice toward continuous improvement of project outcomes, the profession, and yourself, PMA looks forward to warmly welcoming you to our team. We offer competitive pay and benefits, wellness programs for you and your family, and career development opportunities to advance your professional goals. As a PMA professional, you will be empowered to make timely and effective decisions and significant daily contributions to complex facets of project delivery. Join a team that has achieved a world-class reputation in the construction industry and has been voted a "Best Place to Work." PMA offers competitive wages and comprehensive benefits, including medical, prescription, dental, vision, time off with pay, 401(k) with company match, life, disability, and professional development reimbursement for qualifying employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, or gender expression), disability, national origin, or any other characteristic protected by applicable laws, regulations, and ordinances. Qualified female and minority applicants are encouraged to apply. EOE, including persons with disabilities and veterans. VEVRAA federal contractor. Apply for this jobCompany DescriptionPMA Consultants is a national program management/construction management consulting firm consistently achieving top rankings in Engineering News-Record (ENR). With a portfolio of projects that span the globe, we specialize in project and program management with subspecialties in owner’s representative, project controls, project scheduling, risk management, claims avoidance, and other fields! We are recognized for our leadership and subject matter expertise across a variety of industries and for helping owners deliver successful projects. PMA values professionals who aspire to cultivate successful and enduring careers with us, and we have a great track record of working with our staff to nurture meaningful career arcs across industries and geographies.PMA Consultants is a national program management/construction management consulting firm consistently achieving top rankings in Engineering News-Record (ENR). With a portfolio of projects that span the globe, we specialize in project and program management with subspecialties in owner’s representative, project controls, project scheduling, risk management, claims avoidance, and other fields! We are recognized for our leadership and subject matter expertise across a variety of industries and for helping owners deliver successful projects.\r\n\r\nPMA values professionals who aspire to cultivate successful and enduring careers with us, and we have a great track record of working with our staff to nurture meaningful career arcs across industries and geographies.

Job DescriptionDescription: KS Engineers, P.C. (KSE) is a mid-size engineering and construction management firm ranking in the ENR Top 500 for design and ENR Top 100 for construction management. We are headquartered in Newark, NJ, with regional offices in New York City and Newburgh, NY; Philadelphia and Pittsburgh, PA; Mount Laurel and Mount Arlington, NJ; and Rocky Hill, CT. The firm provides engineering, construction management, and land surveying services to both public and private sector clients. KSE offers a full range of employee benefits, including medical, dental and vision insurances, a 401(k) plan, paid time off, Flexible Spending Accounts (FSAs), long- and short-term disabilities, and term life insurance. KS Engineers, P.C. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Position: Resident Engineer_Asst RE- NICET Level IV or Equivalent Reports to: Project Manager General Qualities: • Capable of leading, training, inspiring, and motivating the staff., • Proactive self-starter capable of setting a positive example for the staff., • Provides technical and management support to the Department Manager/Regional Manager/Project Manager., • Has full technical and administrative responsibility for interpreting, organizing, executing, and coordinating projects/assignments., • Manages a major complex project and/or several routines/fewer complex projects. Technical Responsibilities: • Responsible for the supervision of the construction inspection phase of various types of construction projects., • Serves as the Owner's direct on-site representative to the contractor., • Duties include direct supervision of a project's construction engineering/inspection staff, performing quality assurance and oversight of the work in progress and ensuring that the project is constructed in general conformance with the contract plans and specifications., • Possesses strong supervisory and technical skills; effective time-management skills; strong computer skills; strong mathematical skills including algebra, geometry, and trigonometry; excellent verbal, written, and interpersonal communication skills; able to mentor staff in functional areas of technical construction inspection activities., • Assigns, instructs, and directs project staff in their work of inspection of the materials and work procedures involved., • Possesses an understanding of the equipment, materials and methods utilized by contractors and confirms that these methods conform to the applicable contract plans and specifications., • Analyzes and interprets project plans and specifications., • Prepares and maintains all required reports and verifies that the assigned project has been fully documented., • Is responsible for the development of contractor change orders, as-built quantities, and contractor's monthly payment estimates., • Receives and investigates complaints and inquiries from property owners, citizens, and public officials., • Represents the owner in dealings with the contractor and public agencies on the local, county, and state levels., • Directs the activities of sub-consultants and other KSE Departments., • Is proficient in software required to complete assigned projects., • Responsive to Client and other KSE Managers/needs. Administrative Responsibilities: • Identifies out-of-scope work., • Monitors invoice ability of self and assigned staff to verify compliance with established goals., • Familiar with all company policies and procedures and verifies implementation and compliance., • Completes time sheet on a daily basis., • Verifies that assigned staff has been provided correct time charge information., • ACI Field Technician, • ACI CCTC Certification, • NJSAT Certification, • TCP (Rutgers CAIT), • OHSA 10-, 30- or 40-hour Safety Certification Experience: • 10 years of Road and Bridge construction projects (Construction Cost > $10M)., • 3 years on NJDOT projects preferred. Professional Development: • Actively participates in professional societies, industry organizations, and local civic organizations., • Encourages the staff to participate in professional societies, industry organizations, and local civic organizations., • Encourages professional development and training and licensing (self and staff) KS Engineers, P.C. is an EOE/AA/VEV/Disabled Employer. KSE will not discriminate based on race, color, religion, creed, sex, national origin, marital status, age, disability, veteran status, citizenship status, or other status protected by law.

Job DescriptionDescription: Join a rapidly growing multi-state organization that is on the lookout for driven individuals to join our team. Over the past five years, we've experienced substantial growth, and we're poised for even greater expansion in the next five years. If you thrive in a challenging yet rewarding environment and are eager to be part of our exciting journey, apply now and become a key player in our thriving company. We are seeking a Reconstruction Project Manager to join our team! You will oversee project planning, scheduling, budgeting, and implementation. Responsibilities: Oversee all aspects of construction project from planning to implementation Allocate resources for assigned projects Supervise onsite personnel and subcontractors Interface with project inspectors, contractors, architects, engineers, city and county officials, and clients Negotiate with contractors to receive reasonable order costs Maintain high standards of workmanship that adhere to original plans and specifications Ability to read Xactimate scopes of work (ability to write basic Xactimate estimates preferred but not required) Qualifications: Previous experience in construction management or other related fields Familiarity with construction management software Strong leadership qualities Strong negotiation skills Deadline and detail-oriented Requirements: Lifting: Associates must be able to lift items of varying weights, sometimes exceeding 50lbs, depending on the specific job. Stamina: The job often requires standing for long periods and performing repetitive tasks. You will also be expected to work in inclement weather including but not limited to hot, cold, rain, or shine. Manual Dexterity: Good hand-eye coordination and the ability to manipulate items quickly and accurately are essential. Attention to Detail: Accurately packing items, verifying labels, and ensuring product quality are crucial. Following Instructions: Adhering to company guidelines, pack guides, and safety procedures is vital. Organizational Skills: Maintaining a tidy workspace, organizing packed items, and potentially managing inventory are often part of the role. Communication Skills: Pack out associates may need to communicate with team members or supervisors to clarify instructions or report issues.

Job Description Title: Sr. IT Project Manager W/ Mortgage Experience Location: Iselin NJ Duration : Long Term Interview Process: Direct In-person Interview. EAD-GC / GC/USC - Required. Key Skills: · Must have experience in Mortgage industry and must have handled projects in the domain. · Mortgage experience related to Loan originations – retail and Wholesale. Scope/Purpose of the Position: We are seeking a highly qualified Senior Project Manager to perform a lead role in managing the implementation of enterprise software solutions. The selected Project Manager must maintain control of project schedule, quality, budget and risk issues. The candidate must: • Facilitate timely decisions to maintain project schedule, quality and budget., • Provide management with regular project updates, maintain trusting relationships, identify project risks early and assist by providing prudent and timely recommendations for risk avoidance., • Supervise and mentor junior staff for both project and career growth, and make staff development recommendations. Major Responsibilities and Essential Functions: • Lead large complex projects to achieve key business objectives., • Strong project management process, • Execution knowledge in defining, understanding and managing scope and solution and related issues., • Estimates, planning work breakdown structure (WBS), base-lining project plans and tracking projects estimate variances., • Monthly revisions to rolling forecast (month over month) of project expenses and variances with allocated budgets and tracking any variances in monthly expenditure & understanding impacts to forecast., • Managing cross-application test planning, execution & status reporting., • Understanding qualitative and quantitative benefits of the projects and impact to benefits due to changes and issues., • Understanding drivers for change and managing a change (scope / schedule / cost / benefits / quality)., • Understanding / defining stake holder expectations, issue escalation paths and managing the project communications / change communications at appropriate levels / intervals to proactively mitigate potential new issues due to communication fall-out., • Responsible for coordinating with other teams and application areas as necessary to resolve schedule and other interdependency challenges., • Provides subject matter expertise in areas including program management, projectmanagement, project scope definition, risk identification, project methodology, resource allocation, facilitation, and other project management areas., • Drives risk/issue resolution, and appropriate escalations., • Develop and manage work breakdown structure (WBS) of information technology projects., • Effective communication of IT changes / issues / risks / mitigation / action plans., • Effective planning / management of meetings & tracking of minutes / action items to closure., • Strong understanding of variations between release management & project management., • Effectively manage/direct cross-application, cross-functional and cross-segment teams., • Develop and manages IT/business plans to achieve objectives., • Solve unique and complex problems with broad impact on the IT / business., • Translate highly complex concepts in ways that can be understood by a variety of audiences., • Influencing senior leadership to adopt new ideas, products, and approaches., • Understanding of IT Project life cycles, artifacts & versioning and key-stake holder sign-offs. SKILLS/ABILITIES: Successful candidate will possess: • Problem solving ability to analyze and challenge conventional thought processes and use experience and/or intuition to create pragmatic solutions, • Demonstrate a flexible mindset by adapting to and helping drive change, • Committed to taking responsibility and ownership for agreed actions and delivery., • Demonstrating a positive attitude and standing firm, • Basic understanding of SQL or similar analytical toolset, • Excellent organizational skills and attention to detail, and excellent data analytic skills, • Ability to allocate time efficiently; handle multiple demands and competing priorities, • Ability to thrive under production pressure and deadlines, • Strong communication (verbal and written), time management skills, fast learner, self‐ motivated, and comfortable taking initiative and handling multiple projects simultaneously, • Ability to be a persuasive leader who can serve as an effective member of the leadership team and communicate project management and business analysis related concepts to a broad range of technical and non-technical employees, • Mortgage practice experience a must specifically in the retail space, • Experience with Microsoft project, • Exposure to multiple PM methodologies

Job DescriptionDescription: Ecommerce Implementations Project Manager Celerant Technology – The Project Manager manages key client projects. Project management responsibilities include the coordination and completion of projects on time within budget and within scope. Oversee all aspects of ecommerce projects. Set deadlines, assign responsibilities, monitor, and summarize progress of project. Prepare reports for upper management regarding status of project. The successful candidate will work directly with clients and web developers to ensure deliverables fall within the applicable scope and budget. Perform a variety of tasks. Lead and direct the work of others. A wide degree of creativity and latitude is expected. Reports to Department manager. Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. This Position is for the Roswell, Georgia Office. No telecommuting. PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: -Ensure that all projects are delivered on-time -Maintain project plans to monitor and track progress -Manage the relationship with the client -Meet with clients to take detailed ordering briefs and clarify specific requirements of each project -Track project performance -Perform other related duties as assigned -Client training Requirements: -Proven working experience in project management -Excellent client-facing and internal communication skills -Excellent written and verbal communication skills -Solid organizational skills including attention to detail and multitasking skills QUALIFICATIONS & EXPERIENCE: -Project Management Experience -Creative, Innovative Individual -Ambitious, Ability to multi-task -Team Player, but also able to work on own and manage time effectively -Experience with Ecommerce -Experience with Social Media -A functional understanding of HTML and CSS -A functional understanding of Shopify and/or Woo Commerce Work Environment and Physical Requirements Work is performed primarily in an office setting. Work pressures, disturbances of work flow, and/or irregularities are expected and occur on a regular basis. Incumbent is continuously faced with a number of projects considered to be high priority. Project work must continue while assuring that day-to-day operations continue and technical problems are resolved. Exposure to video display terminals occurs on a regular basis, minimal physical exertion is required; however, prolonged periods of sitting or standing may occur. Learned physical skill required for keyboarding and use of computer tools. WHO WE ARE: Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably. Celerant is a successful software company that is rapidly expanding. The main headquarters are located in Staten Island, New York, as well as additional satellite offices in California, Georgia, and Texas. Celerant’s staff consists of several departments including Web Services, Marketing, Sales, Development, Quality Assurance Testing, Hardware, Implementation and Training, and Technical Support. For more information, visit us at . Requirements: PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: -Ensure that all projects are delivered on-time -Maintain project plans to monitor and track progress -Manage the relationship with the client -Meet with clients to take detailed ordering briefs and clarify specific requirements of each project -Track project performance -Perform other related duties as assigned -Client training Requirements: -Proven working experience in project management -Excellent client-facing and internal communication skills -Excellent written and verbal communication skills -Solid organizational skills including attention to detail and multitasking skills QUALIFICATIONS & EXPERIENCE: -Project Management Experience -Creative, Innovative Individual -Ambitious, Ability to multi-task -Team Player, but also able to work on own and manage time effectively -Experience with Ecommerce -Experience with Social Media -A functional understanding of HTML and CSS -A functional understanding of Shopify and/or Woo Commerce

Job Description Spark Car Wash Overview: Spark Car Wash is a high-growth, next-generation express exterior car wash company serving the Northeast. Spark is in the process of opening a significant number of modern car wash locations throughout NJ, NY, and PA. The company is on track to become the largest operator in our market by 2025 and has full pipeline visibility on 40+ stores. Spark’s success is due to a relentless focus on making car washing an energizing experience for customers and an enriching environment for our employees. Senior Accountant Position Summary: As we grow our company, we are actively adding a Senior Accountant Positionto our expanding Corporate team, reporting to the Controller. This role offers a fantastic opportunity for career and personal development within a growing organization. This role is ideal for someone who thrives in a fast-paced environment and is eager to contribute to the team's success with their knowledge in the areas of Fixed Asset, Lease and Treasury Accounting. If you are looking for a role that will allow you to contribute your skills to a growing organization then this is the role for you, your opportunity to “raise the bar.” You’ll work directly with experienced leaders from AEA Investors, Bain & Company, Lidl, Wawa, L’Oreal, and CVS, gaining full exposure to what it takes to scale a high-growth business. This is a unique opportunity to own high-visibility projects that have an outsized impact on the success of the business. In this role, you will have a front row seat to what it takes to build an exciting business, while growing yourself and your career along with us. Responsibilities: · Ownership of the management of the fixed asset process: From purchase to pay to placing the asset in service, including but not limited to the following: o Assist in the role out of a fixed asset module in the Sage Intacct Accounting System o Recording CIP at the site level, placing the CIP in service o Ensuring the fixed asset subledger agrees to the general ledger; preparation of a monthly FARF · Managing the Lease Accounting needs of the organization: This includes preparing monthly journal entries under the guidance of ASC842, data gathering, abstraction, lease modifications and assisting in the implementation of Lease Accounting Software. · Assist with Treasury Management: Managing cash balances, recording intercompany cash activity, bank reconciliations and intercompany reconciliations. · Balance Sheet Analytics: Assist the Controller in preparation of a monthly BS review package with focus on the areas of fixed asset accounting, leases, and cash. · Closing Processes: Leads the fixed asset and lease closing process; responsible for coding all entries including GL code and location. · Ad Hoc requests: Assist with requests for information or analytics as needed for both the annual audit and day-to-day operations. Requirements Desired Skills, Education, & Experience: · Bachelor’s degree in accounting or finance · Exposure to Treasury Accounting and Management · Previous experience working in Sage Intacct is highly preferred • Having worked in an environment with multiple sites, locations, and intercompany exposure · Excellent communication, a strong TEAM (Together Each Accomplishes More) player · Ability to work in a fast-paced, rapidly changing environment · Highly organized and meticulous · A positive attitude and willingness to roll up your sleeves Private Equity experience is preferred Benefits • Competitive base salary plus annual bonus compensation package, • Excellent comprehensive health coverage, including medical, dental, and vision, as well as ancillary benefits, • Hybrid work schedule, • 401K with contribution match, • 3 weeks paid vacation, • General holiday schedule, • Company laptop, • Branded company gear and free car washes

Job DescriptionDescription: Technical Support Technician WHO WE ARE: Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably. Celerant is a successful software company that is rapidly expanding. The main headquarters are located in Staten Island, New York, as well as additional satellite offices in Georgia, Oklahoma, Texas and California. Celerant's staff consists of several departments including Marketing, Sales, Development, Quality Assurance Testing, Hardware, Implementation and Training, and Technical Support. For more information, visit us at . The ideal Technical Support candidate should be detailed orientated, possess the ability to work effectively with co-workers and end users, and exhibit outstanding customer service skills. The position responsibilities include, but are not limited to the following: · Answer telephone calls and or e-mails from customers. Collect appropriate information from customer regarding questions or problems and open Tickets in Ticketing System. · Use SQL server programming to diagnose and solve customer issues · Coordinate with development with strategies to resolve software issues · Use active troubleshooting to resolve hardware or software issues within specified time frames. Document action take, escalate call if necessary · Contact customers to follow up on outstanding issues. Assist with resolution · Coordinate return of merchandise in need of repair, if needed. · Assist with documentation regarding bugs, new products or new solutions. · Other duties as assigned by manager · Advises upper management on product development issues arising from product problems identified through technical support calls with customers. · Develops and implements plans to acclimate existing customer base and introduce new accounts. · Escalate customers expressing a high level of dissatisfaction and work with escalated team. *Please note that your daily duties can change upon the Call Center Managers request to meet business needs. Requirements: The position responsibilities include, but are not limited to the following: · Answer telephone calls and or e-mails from customers. Collect appropriate information from customer regarding questions or problems and open Tickets in Ticketing System. · Use SQL server programming to diagnose and solve customer issues · Coordinate with development with strategies to resolve software issues · Use active troubleshooting to resolve hardware or software issues within specified time frames. Document action take, escalate call if necessary · Contact customers to follow up on outstanding issues. Assist with resolution · Coordinate return of merchandise in need of repair, if needed. · Assist with documentation regarding bugs, new products or new solutions. · Other duties as assigned by manager · Advises upper management on product development issues arising from product problems identified through technical support calls with customers. · Develops and implements plans to acclimate existing customer base and introduce new accounts. · Escalate customers expressing a high level of dissatisfaction and work with escalated team.

Job DescriptionDescription: Software Support Technician - Entry Level Iselin New Jersey Software Support Technician- Entry Level WHO WE ARE: Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably. Celerant is a successful software company that is rapidly expanding. The main headquarters are located in Staten Island, New York, as well as additional satellite offices in Georgia, Oklahoma, Texas and California. Celerant's staff consists of several departments including Marketing, Sales, Development, Quality Assurance Testing, Hardware, Implementation and Training, and Technical Support. For more information, visit us at . The ideal Technical Support candidate should be detailed orientated, possess the ability to work effectively with co-workers and end users, and exhibit outstanding customer service skills. RESPONSIBILITIES: • Answer phone calls and email inquiries from users and provide technical support/guidance to resolve issues., • Log all incidents into the department call tracking system as per departmental standards., • Assist in the creation of knowledge base articles as they pertain to the present and future environment, • Work on unresolved issues from evening and weekend shifts., • Escalate any possible wide spread issues to the Technical Support Manager as identified by e.g., high volume of calls pertaining to a similar issue, etc., • Support Implementation/Training Team with any customer issues. SKILL REQUIREMENTS: • BA or equivalent degree in Computer Science, Information Technology, or related field. • Basic SQL knowledge preferred., • Relational database experience is a plus. Requirements: RESPONSIBILITIES: • Answer phone calls and email inquiries from users and provide technical support/guidance to resolve issues., • Log all incidents into the department call tracking system as per departmental standards., • Assist in the creation of knowledge base articles as they pertain to the present and future environment, • Work on unresolved issues from evening and weekend shifts., • Escalate any possible wide spread issues to the Technical Support Manager as identified by e.g., high volume of calls pertaining to a similar issue, etc., • Support Implementation/Training Team with any customer issues. SKILL REQUIREMENTS: • BA or equivalent degree in Computer Science, Information Technology, or related field. • Basic SQL knowledge preferred., • Relational database experience is a plus.

Job DescriptionDescription: WHO WE ARE: Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably. Celerant is a successful software company that is rapidly expanding. The main headquarters are located in Staten Island, New York, as well as additional satellite offices in Georgia, Oklahoma, Texas and California. Celerant's staff consists of several departments including Marketing, Sales, Development, Quality Assurance Testing, Hardware, Implementation and Training, and Technical Support. For more information, visit us at . The ideal Technical Support candidate should be detailed orientated, possess the ability to work effectively with co-workers and end users, and exhibit outstanding customer service skills. RESPONSIBILITIES: • Answer phone calls and email inquiries from users and provide technical support/guidance to resolve issues., • Log all incidents into the department call tracking system as per departmental standards., • Assist in the creation of knowledge base articles as they pertain to the present and future environment, • Work on unresolved issues from evening and weekend shifts., • Escalate any possible wide spread issues to the Technical Support Manager as identified by e.g., high volume of calls pertaining to a similar issue, etc., • Support Implementation/Training Team with any customer issues. SKILL REQUIREMENTS: • BA or equivalent degree in Computer Science, Information Technology, or related field. • Basic SQL knowledge preferred., • Relational database experience is a plus. Requirements: • BA or equivalent degree in Computer Science, Information Technology, or related field. • Basic SQL knowledge preferred., • Relational database experience is a plus.