Clean Tech, Inc.
Field Service Technician 2 or 3
12 days ago
Ballston Spa
Job Description Clean Tech Job Description Job Title: Field Service Technician (FST2) Department: Field Service Reports to: Site Manager FLSA Status: Non-exempt Position Summary / Job Scope If you like to make equipment work better, this is the role for you. As a Field Service Technician, you’ll work at customer sites where you are the face of Clean Tech and an integral part of a vibrant and diverse team. We train our Field Service Technicians to support the technology that the world relies on to ensure clean air. You are a steward of the environment when Centrotherm Abatement Systems perform to their potential. You’ll work beside global customers to install, maintain and upgrade their Centrotherm equipment, delivering world-class support for multimillion-dollar production systems. Minimum Knowledge and Skills This is a technical, hands-on role and will be compensated on an hourly (non-exempt) basis. You must possess the minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Experience would be obtained through a combination of prior education level classes, and current level school classes, projects, research, and relevant previous job and/or internship experience. The following skills are valued for success: • Great communication skills to interact with the factory and other customers/stakeholders within a diverse organization, • Role modeling safety and attention to detail in following procedural requirements related to the handling of hazardous production materials, • Excellent verbal and written communication skills, • Teamwork skills, • Interpersonal skills, • Proficiency with hand tools including multi-meters, • Proficiency with Microsoft Office, • Personal focus on safety for the individual and those around them Essential Functions and Major Responsibilities ((An * denotes duties or responsibilities judged to be "secondary functions" in terms of the American with Disabilities Act or ADA) • Leads preventative maintenance inspections and required corrective maintenance duties and major repairs on Centrotherm equipment., • Performs periodic system maintenance per customer schedules and requirements., • Assists in technically complex troubleshooting work., • Performs work within generally defined parameters., • Assignments are semi-routine and completed by referencing work instructions, PTPs or other written instruction., • Installs equipment upgrades utilizing equipment documentation and work instructions., • Assists with training new employees on preventative maintenance tasks., • Requires some degree of judgment in resolving nonstandard problems. Normally receives general instructions on most work., • Meets company and customer reporting requirements ensuring accurate logs are maintained., • Ahere to all company and customer safety policies., • All other duties as assigned by Supervisor., • Communicates with customers and internal stakeholders regarding equipment status and escalations., • Assists with part ordering, maintaining parts inventory., • Completes failure analysis paperwork, part shipping and part decontamination documentation as required., • Assists with developing pre-task plans, troubleshooting plans and structured problem-solving plans. Preferred Qualifications: • 2+ years of experience operating and performing repairs and preventative maintenance in a semiconductor manufacturing or other similar industry. Minimum and Preferred Education/Training/Experience The candidate must possess at least two of the following educational or experience requirements: • Associate of Arts or Associate of Science degree in STEM or technical program., • Military service with 12+ months of experience considered in lieu of degree and/or equivalent technical degree experience., • Technical certification or trade school diploma., • 6+ months of experience gained through a certification, apprenticeship, or other facilities experience. Physical Requirements and Working Conditions Must be able to: • Work in an environment with potentially hazardous materials wearing coveralls, hoods, booties, safety glasses and gloves., • May require use of a respirator., • May require the ability to carry out a coworker in case of emergency., • Able to lift up to 30 pounds. Typically walks 3-5 miles a day with additional time spent standing/sitting., • Work a fixed schedule as determined by management and customer requirements. Monday-Friday or compressed work weeks both day and night. Clean Tech Job Description Job Title: Field Service Technician (FST3) Department: Field Service Reports to: Site Manager FLSA Status: Non-exempt Position Summary / Job Scope If you like to make equipment work better, this is the role for you. As a Field Service Technician, you’ll work at customer sites where you are the face of Clean Tech and an integral part of a vibrant and diverse team. We train our Field Service Technicians to support the technology that the world relies on to ensure clean air. You are a steward of the environment when Centrotherm Abatement Systems perform to their potential. You’ll work beside global customers to install, maintain and upgrade their Centrotherm equipment, delivering world-class support for multimillion-dollar production systems. Minimum Knowledge and Skills This is a technical, hands-on role that requires a high level of technical aptitude and will be compensated on an hourly (non-exempt) basis. You must possess the minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Experience would be obtained through a combination of prior education level classes, and current level school classes, projects, research, and relevant previous job and/or internship experience. The following skills are valued for success: • Excellent communication skills to lead communication with the factory and other customers/stakeholders within a diverse organization, • Be a role model for others by emulating our culture of safety and attention to detail, • Solving complex technical problems using all resources available including procedures, equipment schematics, manuals and work instructions, • Understanding of procedural requirements related to the handling of hazardous production materials, • Excellent verbal and written communication skills, • Strong interpersonal skills, • Expert with using hand tools including multi-meters, • Proficiency with Microsoft Office, • Personal focus on safety for the individual and those around them Essential Functions and Major Responsibilities ((An * denotes duties or responsibilities judged to be "secondary functions" in terms of the American with Disabilities Act or ADA) • Leads preventative maintenance inspections and required corrective maintenance duties and major repairs on Centrotherm equipment., • Performs periodic system maintenance per customer schedules and requirements., • Participates in technically complex troubleshooting work., • Performs work routinely outside generally defined parameters., • Assignments are non-standard and completed by referencing work instructions, PTPs or equipment schematics., • Install equipment upgrades utilizing equipment documentation and work instructions., • Communicates with customers and internal stakeholders regarding equipment status and escalations., • Assists with training new employees on preventative and corrective maintenance tasks., • Apply sound judgement and reason to solve non-standard equipment problems., • Meets company and customer reporting requirements ensuring accurate logs are maintained., • Ahere to all company and customer safety policies., • All other duties as assigned by Supervisor., • Works with customers and internal stakeholders to order parts and maintain parts inventory as required., • Use model-based problem solving to articulate complex equipment issues., • Completes failure analysis paperwork, part shipping and part decontamination documentation as required., • Assists with developing pre-task plans, troubleshooting plans and structured problem-solving plans. Preferred Qualifications: • 5+ years of experience operating and performing repairs and preventative maintenance in a semiconductor manufacturing or other similar industry. Minimum and Preferred Education/Training/Experience The candidate must possess at least three of the following educational or experience requirements: • Associate of Arts or Associate of Science degree in STEM or technical program., • Military service with 12+ months of experience considered in lieu of degree and/or equivalent technical degree experience., • Technical certification or trade school diploma., • 12+ months of experience gained through a certification, apprenticeship, or other facilities experience. Must be able to: • Work in an environment with potentially hazardous materials wearing coveralls, hoods, booties, safety glasses and gloves., • May require use of a respirator., • May require the ability to carry out a coworker in case of emergency., • Able to lift up to 30 pounds. Typically walks 3-5 miles a day with additional time spent standing/sitting., • Work a fixed schedule as determined by management and customer requirements. Monday-Friday or compressed work weeks both day and night.