Home manager jobs in Saratoga Springs, New YorkCreate job alerts

Job Description Come join the team at the newly opened Regent Restaurant& Bar, situated inside the Brookmere Hotel on the outskirts of SaratogaSprings. We are currently looking for passionate Busser/Runner to join ourintimate team and grow with us as we expand our operations. This modern French inspired eatery is looking to redefinefine dining, taking a playful twist on some classic dishes and infusing thecuisine with a splash of the Hudson Valley and Upstate New York. West coast transplant Chef Christopher Smith helms theculinary operations, drawing upon over 2 decades of experience primarily insimilar luxury boutique hotel properties and finer dining establishments in theSeattle and greater Portland areas. If you have an eye for detail, and a desire to learn andgrow with a new company then we want to hear from you! The Brookmere Hotel and Regent Restaurant &Bar, opened in December 2024, situated just a mile from the Saratoga Racetrackand abutting Saratoga National Golf Course. The 10-acre site, formerly known asLongfellows Hotel, Restaurant, and Conference Center is home for the new88-room upper-upscale hotel, full-service Restaurant and Bar with seasonaloutdoor porch, Spa, Banquet facility with 6,000 sq.ft. of meeting and eventspace, and private access to Lake Lonely. Bonacio Construction leads thedevelopment, partnering with Hay Creek Hotels as managing partners. Compensation: Hourly pay, plus tips. Job Summary: • Greet and Direct Guests, • Setup and Guest Comfort, • Food Coordination, • Support Server and Kitchen Staff, • Clearing and Maintenance Required Experience: • This is an entry level position with no prior experience in restaurants needed. We will train for the right candidates with positive work ethic., • Ability to work in a constructive, team working environment with a positive, upbeat and customer-focused attitude., • Flexibility to work nights or mornings, weekends, holidays, and busy seasonal days (i.e. town festivals). Benefits: Hay Creek offers an extensive benefit and incentive package, including; • Insurance Benefit package, to include Company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness, • Competitive Salary/Wages, • Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave, • Standard Annual Performance/Salary Reviews, • Merit and Cost of Living Adjustments, • Complimentary Meals Daily, • Free Parking, • Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at all HCH Properties, • Discounts at specific property partners (NEIRA, Historic Hotels of America), • 50% Discount when Dining at any HCH Property, • Industry Discounts through Working Advantage (Entertainment Tickets, Hotels, Rental Cars, Outdoor Activities, Restaurants, etc.), • Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities, • Supportive, open-door policy work environment, • Work Culture that is fun, energetic and motivating, • Employee Recognition Program - 'Delight and Surprise Dollars', • Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs.

Job DescriptionDescription: You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Our Restaurant General Manager (RGM) will take hands-on responsibility for the day-to-day operations of your assigned Taco Bell restaurant, working closely with your Assistant Managers and Shift Managers. You will maintain initiatives in the areas of interviewing, hiring and training staff, conducting performance reviews, overseeing and optimizing financials for your restaurant, and ensuring the highest levels of product quality and customer service. Benefits • 401(k) with company matching, • Paid time off, • Bonus eligible position, • Dental insurance, • Health insurance, • Vision insurance Role: • Ensuring all staff members complete all assigned duties and serve safe, quality food in a friendly manner, • Ensuring that the restaurant is a safe place for Team Members to work and customers to visit, • Addressing and resolving customer complaints quickly and professionally, • Following all cash, security, inventory and labor policies and procedures and ensuring that staff members do the same, • Handling difficult HR issues as they arise, including disciplinary write-ups and terminations, • Taking an entrepreneurial “ownership” approach to the management of your restaurant, • Ensuring that payroll is running smoothly and that all hours are correctly recorded and communicating with the payroll department at our home office Requirements: The ideal candidate for Restaurant General Manager position will possess: • Self-motivated, ambitious and outgoing, • Excellent team-based leadership skills, • Excellent customer service, verbal and written communication skills, • Proven track record of P&L accountability, • Ability to lead by example and to convey a sense of urgency to staff members concerning all aspects of the business, • Basic computer proficiency, particularly email and laptop, • Background checks are run on all management employees, • Must have a reliable transportation

Job Description Come join the team at the newly opened Regent Restaurant& Bar, situated inside the Brookmere Hotel on the outskirts of SaratogaSprings. We are currently looking for creative, fast paced and professional Bartender to join our hospitality team. This modern French inspired eatery is looking to redefinefine dining, taking a playful twist on some classic dishes and infusing thecuisine with a splash of the Hudson Valley and Upstate New York. West coast transplant Chef Christopher Smith helms theculinary operations, drawing upon over 2 decades of experience primarily insimilar luxury boutique hotel properties and finer dining establishments in theSeattle and greater Portland areas. If you have an eye for detail, and a desire to learn andgrow with a new company then we want to hear from you! The Brookmere Hotel and Regent Restaurant &Bar, opened in December 2024, situated just a mile from the Saratoga Racetrackand abutting Saratoga National Golf Course. The 10-acre site, formerly known asLongfellows Hotel, Restaurant, and Conference Center is home for the new88-room upper-upscale hotel, full-service Restaurant and Bar with seasonaloutdoor porch, Spa, Banquet facility with 6,000 sq.ft. of meeting and eventspace, and private access to Lake Lonely. Bonacio Construction leads thedevelopment, partnering with Hay Creek Hotels as managing partners. Hourly pay rate, plus tips. Essential Functions: • Greet, direct, seat, and take all orders of food and beverage guests., • Serve guests in accordance with company standards., • Organize and maintain consistent liquor inventory. Communicate inventory needs to appropriate manager., • Participate in development of, and be knowledgeable of all wine and beer lists offered., • Participate in development of, and be knowledgeable of all specialty cocktail menus., • Ability to make pairing suggestions., • Open and serve bottled wine in accordance to HCH service standards., • Able to pour glass wine, beer, and mixed drinks in accordance with HCH service standards., • Understand and practice safe serving practices, such as cutting a customer off, suggesting food items, spacing out drinks, calling driving assistance, etc., • Ability to obtain proper certification for state liquor requirements., • Complete proper set up for temporary or banquet bars., • Prepare garnishes and mix drink ingredients prior to shift., • Be thoroughly familiar with menu items and related materials., • Clean and maintain all working areas and equipment., • Obtain settlement from customers, either cash, credit or room charge, and settle bills using the POS system., • Complete all listed opening, side-work, and closing checklists, cleaning checklists, and duties related to shift., • Reconciliation cash, accurately charge credit cards, and make appropriate cash deposits at end of shift., • Practice cleanliness and safety in all dining areas, liquor and wine storage areas., • Understand and communicate daily specials and specialty menus to guests., • Deliver food consistent with expectations of proper timing of food courses., • Practice conscious knowledge of food allergies and safety, communicate effectively to guests with allergies, let manager know before ordering for guest. Required Experience: • High School diploma or equivalent, • Must feel comfortable with technology. Working knowledge of a Point of Sale system preferred, • 1 year bartending experience in a high-volume restaurant, fine dining preferred., • Alcohol service training certificate a plus (will train if needed)., • Ability to work in a constructive, team working environment with a positive, upbeat and customer-focused attitude, • Ability to operate smoothly under pressure and stress, • Flexibility to work nights or mornings, weekends, holidays, and busy seasonal days (i.e. town festivals). Benefits: * Hay Creek offers an extensive benefit and incentive package, including; • Insurance Benefit package, to include Company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness*, • Competitive Salary/Wages, • Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave*, • Standard Annual Performance/Salary Reviews, • Merit and Cost of Living Adjustments, • Complimentary Meals Daily, • Free Parking, • Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at all HCH Properties, • Discounts at specific property partners (NEIRA, Historic Hotels of America), • 50% Discount when Dining at any HCH Property, • Industry Discounts through Working Advantage (Entertainment Tickets, Hotels, Rental Cars, Outdoor Activities, Restaurants, etc.), • Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities, • Supportive, open-door policy work environment, • Work Culture that is fun, energetic and motivating, • Employee Recognition Program - 'Delight and Surprise Dollars'

Job Description Come join the team at the newly opened The Brookmere Hotel & Spa, situated on the outskirts of Saratoga Springs. We are currently looking for passionate Banquet Manager to join our intimate team and grow with us as we expand our operations. The Brookmere Hotel and Regent Restaurant & Bar, opened in December 2024, situated just a mile from the Saratoga Racetrack and abutting Saratoga National Golf Course. The 10-acre site, formerly known as Longfellows Hotel, Restaurant, and Conference Center is home for the new 88-room upper-upscale hotel, full-service Restaurant and Bar with seasonal outdoor porch, Spa, Banquet facility with 6,000 sq.ft. of meeting and event space, and private access to Lake Lonely. Bonacio Construction leads the development, partnering with Hay Creek Hotels as managing partners. Salary $65-75k A minimum of 5-7 years of experience. Job Summary: Responsible for banquet staff management, which includes Banquet Captain, Bartenders, Servers and Set up staff. Work with Executive Chef and Sales team to ensure proper ordering and inventory is in place. Work closely Sales team on all projects, operational goals, labor efficiencies, etc. Pro-actively review BEO with Executive Chef and Sales Team. Attend BEO meetings as necessary. Ensure all anticipated needs are met. Oversee duties of banquet housemen, ensuring all set-up needs are met prior to an event. Flexibility to workdays, nights, weekends, and peak service days. Attend all scheduled meetings and training sessions. Experience Requirements 5+ years in hospitality 3+ Executed large scale events Benefits: Benefits: Hay Creek offers an extensive benefit and incentive package, including; · Insurance benefits, including Company-funded Medical, Dental, and Vision · 25K in Company-paid Life Insurance for our Managers · Additional Life, Disability, Accident, Critical Illness, Health Flex Spending, and Dependent Care Flex Spending options · Competitive Salary/Wages with Merit and Cost of Living Adjustments and Annual Performance/Wage Reviews · Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave · Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at any HCH Property · Employee Dining Discount of fifty percent off when Dining at any HCH Property · Additional Discounts through Working Advantage (Entertainment Tickets, Hotels, Local Activities, Sports Passes, etc.) · Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities · Supportive, open-door policy work environment · Work Culture that is fun, energetic and motivating · Employee Recognition Program – ‘Delight and Surprise Dollars’ · Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs.

Job Description The Brookmere Hotel and Clover Restaurant & Bar, managed by Hay Creek Hotels, is a major development project in Saratoga Springs, New York, situated just a mile from the Saratoga Racetrack and abutting Saratoga National Golf Course. The 10-acre site formerly known as Longfellows Hotel, Restaurant, and Conference Center will be raised and built upon, creating a home for the new 88-room upper-upscale hotel, full service restaurant and bar with seasonal outdoor porch, spa, banquet facility with 6,000 sq.ft. of meeting and event space, and private access to Lake Lonely. Bonacio Construction leads the development, partnered with Hay Creek Hotels as managing partners. The property is currently projected to open in November 2024. Salary $75-85k, based on experience. Job Summary: • Solicit hotel room, party/banquet/event catering business. Negotiates rates for all corporate group and catering with potential clients. Visits or calls on past and prospective customers to solicit bookings., • Produces annual marketing plan and develops aggressive long and short-range sales objectives and promotional programs based on past sales projections and accomplishments., • Meets with operational managers and supervisors regularly to plan and coordinate efforts for scheduled functions to ensure the efficient execution of the event, and that it adheres to customer guidelines. Manges BEO Meetings weekly., • Formulates contract and solely negotiates all specified event details concerning upcoming engagements., • Direct the solicitation efforts of the catering department through effective oral and written communication while adhering to rate, date and space commitments for social group room sales within the hotel., • Conducts offsite and onsite sales visits according to HCH operating standards., • Prepares arrangements with customers for group functions, that are booked in person, via telephone or by correspondence. Obtains all pertinent information concerning the event, such as size of party, menu and schedule of event, AV needs, etc., • Develops detailed Banquet Event Orders according to client requests. Assist operations managers in successfully executing BEO details., • Direct and manage all social group, and catering/banquet sales and activities to maximize revenue for the hotel., • Compile and/or direct the preparation of reports including annual and monthly forecast, social booking pace report, etc., • Attend and represent the hotel at selected wedding trade shows or necessary community events., • Coordinate ongoing research of the wedding and social industry to detect market trends and related information for development of new marketing strategies., • Develop and conduct persuasive verbal sales presentations to prospective clients., • Prepares in collaboration with DOSM sales and marketing plan and execute plans as outlined., • Maintain tracking system through sales system to ensure all client information and potential bookings and prospecting calls is documented., • Adheres to social group rates, room blocks, and catering deployment strategies through review of competitive data, demand analysis and mix management., • Communicate and coordinate with front office manager, group bookings, room blocks, rooming lists and billing procedures. Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to 'Delight & Surprise' our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new-build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day-to-day management, we adhere to best practices for sustainable operations at every location. Bringing a hyper-local focus to the hotel dining experience, the restaurants in the Hay Creek Hotels collection form deep connections with respected local farms and providers. Our chefs seamlessly integrate their regions' finest meats, seafood and produce with contemporary cooking styles and flavors. Each Hay Creek restaurant is distinguished by sophisticated yet casual ambiance and cuisine that delivers both comfort and surprise with each bite. We are not the average box hotel, and this is not the average dining experience. Dishes are created each night with the perfect balance of texture, flavor, and presentation. Farm-to-table food brings sensational seasonal menus with creative twists on old classics. Our Core Values and Beliefs; We promote and support a culture that Delights & Surprises each of our customers, associates, and business partners. Our Host Philosophy encourages each associate to develop the skills necessary to offer outstanding hospitality service outside the scope of their primary job responsibilities. Our Associate Promise is the commitment to truly listen to and communicate openly and honestly with all team members. We embrace Pride Of Ownership to create an, 'I can, I am, I own,' empowered approach to everything we do. Partnering in our Local Community and respecting the environment we live in are beliefs we incorporate into daily operations. To learn more, visit us at Experience Requirements 7+ years in catering sales preferably in hotel setting 3+ years in leadership positions with sales/catering Bachelor's degree in relevant field Demonstrated the ability to sell upscale luxury wedding blocks and events Experience in creating luxury destination weddings Executed large scale events and luxury galas Benefits: Benefits: Hay Creek offers an extensive benefit and incentive package, including; · Insurance benefits, including Company-funded Medical, Dental, and Vision · 25K in Company-paid Life Insurance for our Managers · Additional Life, Disability, Accident, Critical Illness, Health Flex Spending, and Dependent Care Flex Spending options · Competitive Salary/Wages with Merit and Cost of Living Adjustments and Annual Performance/Wage Reviews · Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave · Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at any HCH Property · Employee Dining Discount of fifty percent off when Dining at any HCH Property · Additional Discounts through Working Advantage (Entertainment Tickets, Hotels, Local Activities, Sports Passes, etc.) · Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities · Supportive, open-door policy work environment · Work Culture that is fun, energetic and motivating · Employee Recognition Program – ‘Delight and Surprise Dollars’ · Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs.

Job Description Are you a dedicated and motivated personal trainer looking to make a significant impact on individuals' lives? We are actively seeking exceptional trainers to join our team and deliver personalized fitness experiences in the comfort of our clients' homes. Join us and be a part of a dynamic community that values your expertise, provides flexibility, and supports your professional growth. Join Our Team of Elite In-Home Personal Trainers - Empower Lives through Fitness! BENEFITS/PERKS • Work-life balance: Design your own schedule and choose the clients you prefer to work with., • Freedom to succeed: No non-compete agreements, giving you the flexibility to work where and when you want., • Competitive rates: Earn $25 to $45 per hour, rewarding your skills and dedication., • Bonuses and rewards: Enjoy retention bonuses, client referral bonuses, and trainer referral bonuses., • Liability insurance: Your safety and peace of mind are our priority, with comprehensive coverage through the Svetness General Liability policy., • Customer support team: Focus 100% on your clients' goals while our dedicated concierge handles client requests and scheduling changes., • Education and growth: Access free ongoing education resources, including live education webinars, and receive ongoing manager support to elevate your expertise., • Fitness equipment discounts: Enjoy a 30% discount on fitness equipment to enhance your training programs., • Partner programs: Access to discounts to your favorite lifestyle brands (Meal Prep, Supplements, etc), • Warm client base: We bring clients directly to you, eliminating the need for selling or marketing efforts. The Certified Personal Trainer will be responsible for providing one-on-one and couples personalized fitness instruction in person to clients at their home, apartment gym or outside while encouraging them to reach their fitness goals. Responsibilities are as follows: • Customize client workout programs developed from the Initial Assessment, • Utilize the Svetness Fitness App for all client sessions, including programming & session notes, • Demonstrate each exercise and ensure client is performing correctly with or without modifications, • Conduct client Reassessments every 4-6 weeks, • Maintain client session appointments through Svetness scheduling software, • Able to provide a flexible schedule to accommodate client appointments, • Certified Personal Trainer: Accredited by NCCA, DEAC, or NBFE., • CPR/AED Certification: Ensure clients' safety with up-to-date CPR/AED training., • Education and experience: High school diploma or GED equivalent and 1-3 years of personal training experience., • Strong communication skills: Effectively communicate verbally, in writing, and technically., • Knowledgeable in nutrition: Possess a basic understanding of nutrition and healthy living practices., • Fitness expertise: Familiarity with a variety of exercise equipment and personal training methods., • Physical ability: Capable of lifting, pushing, pulling up to 50 lbs. and performing athletic calisthenics duties., • Requirements for this position include the possession of personal basic training equipment to effectively assist clients in achieving their goals. It is important to note that clients may not always have access to the necessary equipment.

Overview Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits, Sundays off and a positive, mission-driven culture. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers. The Nocturnal Observer works within the framework of the Center as an integral member of the Renal Health Care Team. This individual monitors all DNHD patients, records runs and begins and ends treatments in a timely manner. This person participates in providing assistance with computer or treatment problems, seeking equipment technical support or nursing support as necessary. Schedule: Full-time, three 12.5-hour shifts Compensation: Pay range from $36,608-$52,181 annually, depending on healthcare experience; experience not required Benefits: • Paid 12-week training with preceptor, • Comprehensive medical, dental and vision benefits, • Life and long-term disability insurance provided at no additional expense to employee, • Paid time off (PTO) including holidays, • Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness or medical leave, • Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent, • Education reimbursement, • Employee assistance program, • Wellness program, • Among others Responsibilities What You Can Expect: • Monitors daily nocturnal hemodialysis patients in a timely and accurate manner: Records runs and begins and ends treatments., • Troubleshoot problems with equipment and treatments, arranges for repairs of any malfunctioning equipment; maintain the home dialysis area and order supplies as necessary., • Is knowledge of and follows the clinics' Risk Management program., • Calls for technical and nursing support when necessary., • Actively participates in the clinic CQI program and other projects as assigned by the Nurse Manager., • Assists the DNHD Program Coordinator in teaching patients and their families about ESRD and daily nocturnal hemodialysis., • Keeps DNHD Program Coordinator and Renal Administrator advised of needed repairs., • Assume dialysis responsibilities, as necessary, in acute situations under the supervision of the Physician Director and/or a qualified Staff Nurse., • Maintains adequate inventories of supplies for the day-to-day operations of the daily nocturnal hemodialysis program., • Assists the clinical staff by starting machine rinse cycles and auto test cycles when possible., • Recognizes and reports patient problems to Daily Nocturnal Hemodialysis Program Coordinator or Clinical Services Coordinator.

Job Description Come join the team at the newly opened Regent Restaurant & Bar, situated inside the Brookmere Hotel on the outskirts of Saratoga Springs. We are currently looking for professional Banquet Servers to join our intimate team and grow with us as we expand our operations. If you have an eye for detail, and a desire to learn and grow with a new company then we want to hear from you! The Brookmere Hotel and Regent Restaurant & Bar, opened in December 2024, situated just a mile from the Saratoga Racetrack and abutting Saratoga National Golf Course. The 10-acre site, formerly known as Longfellows Hotel, Restaurant, and Conference Center is home for the new 88-room upper-upscale hotel, full-service Restaurant and Bar with seasonal outdoor porch, Spa, Banquet facility with 6,000 sq.ft. of meeting and event space, and private access to Lake Lonely. • Base pay of $14.00 an hour plus 16% Service Charge, • Set-up events according to BEO and floor plan outlines, including moving tables and chairs, setting linens, flatware, and glassware, arranging décor, building a buffet line, and all other assigned pre-function duties., • Service events according to BEO timing and direction from Banquet Captain. Adhere to all food service standards and quality assurance procedures. Follow all buffet service and plate service standards., • Break down events according to BEO in a safe, accident-free manner, including the breakdown of tables and stacking of chairs, removal of linens, bussing all used glassware and tableware, breakdown of buffet, trash removal, vacuuming, and all other assigned post-event duties., • Provide bottled wine service to tables according to standard. Deliver requested beverages to guests., • Tend to stationary hors d'oeuvres or perform passed hors d'oeuvre service to guests. Be knowledgeable about items offered and communicate the item professionally, as directed by chef., • Other duties as assigned., • High School diploma or equivalent., • Must feel comfortable with the use of technology (integrated point of sale system - Aloha, and Open Table reservations system), • 1 year serving experience in a high volume full service restaurant, • Prior Wine/Liquor knowledge no required, but a plus., • Ability to work in a constructive, team working environment with a positive, upbeat and customer-focused attitude., • Flexibility to work nights or mornings, weekends, holidays, and busy seasonal days (i.e. town festivals). Benefits: Hay Creek offers an extensive benefit and incentive package, including; • Insurance Benefit package, to include Company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness, • Competitive Salary/Wages, • Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave, • Standard Annual Performance/Salary Reviews, • Merit and Cost of Living Adjustments, • Complimentary Meals Daily, • Free Parking, • Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at all HCH Properties, • Discounts at specific property partners (NEIRA, Historic Hotels of America), • 50% Discount when Dining at any HCH Property, • Industry Discounts through Working Advantage (Entertainment Tickets, Hotels, Rental Cars, Outdoor Activities, Restaurants, etc.), • Supportive, open-door policy work environment, • Work Culture that is fun, energetic and motivating, • Employee Recognition Program - 'Delight and Surprise Dollars', • Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs.

Job Description Come join the team at the newly opened Brookmere Hotel & Spa, situated on the outskirts of Saratoga Springs. We are seeking passionate and guest service focused Front Desk Agents to join our team at the Hotel. Maintain outstanding professionalism with the ability to multitask and excel in a fast pace environment. If you have an eye for detail, and a desire to learn and grow with a new company then we want to hear from you! The Brookmere Hotel and Regent Restaurant & Bar, opened in December 2024, situated just a mile from the Saratoga Racetrack and abutting Saratoga National Golf Course. The 10-acre site, formerly known as Longfellows Hotel, Restaurant, and Conference Center is home for the new 88-room upper-upscale hotel, full-service Restaurant and Bar with seasonal outdoor porch, Spa, Banquet facility with 6,000 sq.ft. of meeting and event space, and private access to Lake Lonely. Bonacio Construction leads the development, partnering with Hay Creek Hotels as managing partners. Pay Range is $17-$19 based on experience. Job Summary: * Greet and welcome all guests in a professional and hospitable manner. Address each and every guest using the S.E.A.C. method, with a smile, eye contact, acknowledge their presence in a timely manner with appropriate greeting, and kindly close. * Register guests and securely assign them a guest room and room key. Verify guest credit and process payment upon check-out. * Assist guests with any and all needs, including assisting in bringing luggage to their rooms, making restaurant reservations, and ensuring housekeeping and maintenance requests. * Have a thorough knowledge of hotel services, local shopping, dining, entertainment, and travel directions. * Provide telephone services and operate the multi-line phone system effectively. Follow all service scripts. * Have a thorough working knowledge of hotel property management system and rates/packages offered. Regularly check availability for reservation inquiries. Make and confirm reservations over the phone and coordinate those submitted online. * Professionally handle guest requests, solve problems and follow up on outstanding items. Communicate any elevated concerns to supervisor/manager. * Maintain the lobby area to ensure cleanliness and organization to comply with hotel standards. * Flexibility to step into whatever role is needed to deliver exceptional customer service. This may include taking on job responsibilities outside of this job description and may require assisting other departments in their regular functions. * Flexibility to work days, nights, weekends, holidays, and critical peak business days. * Know and practice all safety and emergency procedures. Lead emergency situations, such as evacuations. Follow all key procedures. Secure guest valuables. Manage Lost and Found per policy. Hay Creek offers an extensive benefit and incentive package, including; • Insurance Benefit package including company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans*, • Free Life Insurance of $25K from HCH*, • Tax-free Flex Spending Accounts for Medical Costs and Daycare Costs*, • Wellcard membership (up to 60% discounts on prescriptions, gym memberships, and more).*, • Competitive Paid Time Off including Vacation, Sick, Holiday Pay, and Personal Birthday*, • Complimentary Staff Meals Daily, • Weekly payroll schedule, • Competitive Wages with Cost of Living Adjustments and Annual Performance/Wage Reviews, • Lodging Discounts at any HCH Property (Employee forty-nine per night, Friends & Family eighty nine per night), • Dining Discounts at any HCH Property (50% off food for employee and guests), • Spas, Golf Course, and Activities Discounts at any HCH Property, • Hospitality Discounts from our partners at the New England Inn & Resort Association and Historic Hotels of America, • Industry Travel Discounts through Working Advantage (rental cars, event tickets, local activities, etc.), • Supportive Culture that is fun and motivating, with open-door policy work environment, • Employee Recognition Program through 'Delight Dollars' appreciation and prizes, • Employee Assistance Program including 24/7 confidential support and KOFE financial education, • Accelerated Career Advancement of professional enrichment, company-sponsored conferences & classes, and our formal Professional Development Program for new managers in training. About Hay Creek Hotels: Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to "Delight & Surprise" our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new-build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day-to-day management, we adhere to best practices for sustainable operations at every location. Bringing a hyper-local focus to the hotel dining experience, the restaurants in the Hay Creek Hotels collection form deep connections with respected local farms and providers. Our chefs seamlessly integrate their regions' finest meats, seafood and produce with contemporary cooking styles and flavors. Each Hay Creek restaurant is distinguished by sophisticated yet casual ambiance and cuisine that delivers both comfort and surprise with each bite. We are not the average box hotel, and this is not the average dining experience. Dishes are created each night with the perfect balance of texture, flavor, and presentation. Farm-to-table food brings sensational seasonal menus with creative twists on old classics. Our Core Values and Beliefs; We promote and support a culture that Delights & Surprises each of our customers, associates, and business partners. Our Host Philosophy encourages each associate to develop the skills necessary to offer outstanding hospitality service outside the scope of their primary job responsibilities. Our Associate Promise is the commitment to truly listen to and communicate openly and honestly with all team members. We embrace Pride Of Ownership to create an, “I can, I am, I own,” empowered approach to everything we do. Partnering in our Local Community and respecting the environment we live in are beliefs we incorporate into daily operations. To learn more, visit us at • High School diploma or equivalent., • Ability to operate smoothly and professionally under high stress situations., • Ability to work in a constructive, team working environment with a positive, upbeat and customer-focused attitude., • 1 year customer service experience required, hotel environment highly preferred., • Must be very skilled with technology and a quick learner. Working knowledge of a Property Management System preferred., • Flexibility to work nights or mornings, weekends, holidays, and busy seasonal days., • May be subject to successful completion of background check.

Job Description Come join the team at the newly opened Regent Restaurant & Bar, situated inside the Brookmere Hotel on the outskirts of Saratoga Springs. We are currently looking for professional Restaurant Servers to join our intimate team and grow with us as we expand our operations. This modern French inspired eatery is looking to redefine fine dining, taking a playful twist on some classic dishes and infusing the cuisine with a splash of the Hudson Valley and Upstate New York. West coast transplant Chef Christopher Smith helms the culinary operations, drawing upon over 2 decades of experience primarily in similar luxury boutique hotel properties and finer dining establishments in the Seattle and greater Portland areas. If you have an eye for detail, and a desire to learn and grow with a new company then we want to hear from you! The Brookmere Hotel and Regent Restaurant & Bar, opened in December 2024, situated just a mile from the Saratoga Racetrack and abutting Saratoga National Golf Course. The 10-acre site, formerly known as Longfellows Hotel, Restaurant, and Conference Center is home for the new 88-room upper-upscale hotel, full-service Restaurant and Bar with seasonal outdoor porch, Spa, Banquet facility with 6,000 sq.ft. of meeting and event space, and private access to Lake Lonely. Bonacio Construction leads the development, partnering with Hay Creek Hotels as managing partners. Hourly pay rate plus tips. Essential Functions: • Greet, direct, seat, and take all orders of food and beverage guests., • Serve guests in accordance with company standards., • Impart to the customer warmth and graciousness, much as you would give a guest in your own home., • Inquire throughout the course of the meal if the food, service, and dining atmosphere are to his/her satisfaction., • Be thoroughly familiar with menu items and related materials., • Clean and maintain all working areas and equipment., • Complete designated side work efficiently and thoroughly., • Assist in resolving any complaints, and communicate disgruntled customers to the appropriate supervisor., • To prepare and present bills to customers for payment using the point of sales system (POS)., • Obtain settlement from customers, either cash, credit or room charge, and settle bills using the POS system., • Practice guest safety and ensure correct billing to room when processing room charges., • Complete all listed opening, side-work, and closing checklists, cleaning checklists, and duties related to shift., • Reconciliation cash, accurately charge credit cards, and make appropriate cash deposits at end of shift., • Practice cleanliness and safety in all dining areas, liquor and wine storage areas., • Understand and communicate daily specials and specialty menus to guests., • Deliver food consistent with expectations of proper timing of food courses., • Assist team members as needed to promote a positive teamwork environment., • Practice conscious knowledge of food allergies and safety, communicate effectively to guests with allergies. Required Experience: • High School diploma or equivalent, • Must feel comfortable with technology. Working knowledge of a Point of Sale system preferred, • 1 year serving experience in a high-volume restaurant, fine dining preferred., • Alcohol service training certificate a plus (will train if needed)., • Ability to work in a constructive, team working environment with a positive, upbeat and customer-focused attitude, • Ability to operate smoothly under pressure and stress, • Flexibility to work nights or mornings, weekends, holidays, and busy seasonal days (i.e. town festivals). Benefits: Benefits: * Hay Creek offers an extensive benefit and incentive package, including; • Insurance Benefit package, to include Company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness*, • Competitive Salary/Wages, • Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave*, • Standard Annual Performance/Salary Reviews, • Merit and Cost of Living Adjustments, • Complimentary Meals Daily, • Free Parking, • Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at all HCH Properties, • Discounts at specific property partners (NEIRA, Historic Hotels of America), • 50% Discount when Dining at any HCH Property, • Industry Discounts through Working Advantage (Entertainment Tickets, Hotels, Rental Cars, Outdoor Activities, Restaurants, etc.), • Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities, • Supportive, open-door policy work environment, • Work Culture that is fun, energetic and motivating, • Employee Recognition Program - 'Delight and Surprise Dollars'

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