Buscar empleo: 27 ofertas de trabajo de technical assistant en Central Islip, NY (agosto 2025)

As an Online Chat Representative, you will be the primary point of contact for customers seeking assistance with products or services via live chat. You will provide timely, accurate, and helpful responses to customer inquiries, resolving issues and promoting customer satisfaction. Key Responsibilities: • Respond to Customer Inquiries: Provide timely and accurate responses to customer queries via live chat, addressing concerns and resolving issues efficiently., • Troubleshoot and Resolve Issues: Identify and resolve customer complaints, escalating complex cases to higher-level support when necessary., • Product Knowledge: Provide accurate information about products and services, ensuring customers have a seamless experience., • Documentation: Maintain detailed records of customer interactions and transactions., • Collaboration: Work with internal teams to enhance customer experience and resolve issues. Required Skills: • Excellent Written Communication: Strong written English skills with attention to detail., • Multitasking: Ability to handle multiple chat windows and prioritize tasks effectively., • Problem-Solving: Strong analytical and problem-solving skills to resolve customer issues efficiently., • Technical Skills: Familiarity with chat support software, CRM systems, and basic computer applications., • Customer-Centric Approach: Empathy and patience when dealing with customer concerns. Work Environment: • Remote Work: Many online chat representative positions are remote, requiring a reliable internet connection and a quiet workspace., • Flexible Hours: Some positions offer flexible hours, while others may require working specific shifts, including evenings and weekends. Qualifications: Education: High school diploma or equivalent; some employers may prefer a college degree. Experience: Previous customer service experience, especially in an online or chat environment, is often preferred. Training: On-the-job training is usually provided to familiarize representatives with company-specific products and services. Benefits: • 401(k) Matching., • Health Insurance., • Dental Insurance., • Employee Discount., • Flexible Schedule.

Inscripción fácil

Hozio

What You'll Do: Conduct comprehensive keyword research to identify high-value opportunities and inform content strategies. Perform technical SEO audits, identify issues, and provide actionable recommendations for website optimization (e.g., crawlability, indexability, site speed, schema markup). Analyze website performance using tools like Google Analytics, Google Search Console, Ahrefs, SEMrush, Moz, etc., to identify trends, opportunities, and areas for improvement. Monitor and report on key SEO metrics (rankings, traffic, conversions, etc.) to track progress and demonstrate ROI to clients. Develop and implement on-page SEO recommendations, including title tags, meta descriptions, header tags, and content optimization. Conduct competitor analysis to identify strengths, weaknesses, and opportunities in the organic search landscape. Collaborate with content creators to ensure SEO best practices are integrated into all content development. Stay up to date with the latest SEO trends, algorithm updates, and industry best practices. Assist in the development of detailed SEO strategies and roadmaps for clients. Communicate effectively with clients and internal teams regarding SEO performance and recommendations. What We're Looking For: 2+ years of experience in an SEO-focused role, preferably within an agency environment. Strong understanding of SEO principles, including technical SEO, on-page SEO, off-page SEO, and local SEO. Proficiency with SEO tools such as Google Analytics, Google Search Console, Ahrefs, SEMrush, Moz, Screaming Frog, etc. Experience with content management systems (CMS) like WordPress. Solid analytical skills with the ability to interpret data and translate it into actionable insights. Excellent written and verbal communication skills, with the ability to present complex information clearly. A proactive, problem-solving mindset and a strong attention to detail. Ability to manage multiple projects and priorities in a fast-paced environment. Certifications in Google Analytics, Google Search Console, or other relevant SEO platforms are a plus. Basic understanding of HTML, CSS, and JavaScript as they relate to SEO is a plus. Comfortable and effective working in a very fast-paced environment with evolving priorities.

¡Incorporación inmediata!

Inscripción fácil

Trabajos technical assistant en Central Islip, NYCrear alertas

Búsquedas de empleo más populares en Central Islip, NY

Lugares de trabajo technical assistant más populares