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Job Description Job Summary This management position exists in several Program Divisions. Under the general supervision of the Divisional Vice is responsible for the oversight of the administrative and clinical aspects of the program. Responsible for personnel management, fiscal operations, inventory management, client services, safety and welfare of staff and clients, hiring and training of personnel, directing and coordinating the activities of the staff, and general administration of the program. Establishes clinical procedures and policies for clients and ensures that program operations meet or exceed agency and regulatory guidelines. Essential Task To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. Provides Clinical Services: • Directs clinical treatment services provided to consumers, oversees the development, implementation, and review of treatment plans to address issues of mental illness and substance abuse., • Provides clinical oversight of symptom assessment and rehabilitative services provided by the staff to consumers/residents to ensure the quality and that services meet or exceed regulatory guidelines. Monitors counseling performed by staff either individually with a consumer/resident or in groups to evaluate the quality of the service., • Ensures staff is obtaining information, such as medical, psychological, and social factors contributing to the individual's situation, and that the staff is evaluating the consumer's/resident's capabilities. Regularly directs the inspection of case records to evaluate the completeness and quality of treatment plans, quarterly service plans reviews, assessments, medical records, and progress notes. Responsible for the accuracy of data entered into a computer database or manual records., • Informs staff to the types of clinical services, recreational activities, and ICL programs available., • Reviews crisis assessment of consumers/residents with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual consumer/resident, and staff-actions during a crisis situation., • Informs staff of community resources and ensures that staff are accompanying consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance of the consumer/resident., • Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy., • Establishes and maintains work schedules in accordance with agency policy and assignments of staff. Responsible for managing the completion of time clock edits of staff within the suspense established by the Human Resources Department., • Ensures staff compliance with the agency's time and attendance policy; recommends disciplinary action for those out of compliance., • Manages the completion of performance evaluations, recommends staff for the employee recognition award and promotions., • Conducts staff supervision in accordance with agency and division policy., • Administers disciplinary actions in accordance with agency disciplinary policy, conducts disciplinary counseling, completes disciplinary action reports, and recommends employee terminations as needed., • Reviews authorized staff positions and personnel budget, submits Request for Personnel (RFP), on vacant staff position(s), interviews candidates for employment in accordance with agency policy and employment law. Recommends changes to authorized staffing patterns and personnel budget., • Ensures that staff have attended required in-service training and schedules employees to attend both in-service training and training provided by vendors. Conducts training on clinical subjects, charting, fire safety plan, fire drills, emergency plans and procedures, building security, volunteers and interns, and site-specific exposure control plan., • Manages employee accident reporting and initial submission of workers' compensation claims., • Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination. Responsible for taking complaints of sexual harassment, informing the Human Resources Department of the complaint, and investigating the complaint (as directed)., • Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA., • Provides oversight in the area of administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies., • Manages the orientation of new personnel and the sponsorship program., • Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles. Reports lost stolen, missing, or damaged property in accordance with ICL policy. Conducts initial investigations of property that is lost, stolen, missing, or damaged., • Authorizes the purchase of supplies and equipment; properly secures all property and equipment. Conducts regular inspections of vehicles and property to ensure cleanliness, accountability, and serviceability., • Conducts regular inspections of consumer/resident rooms or apartments to ensure property accountability and serviceability. Establishes key control procedures., • Ensures internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the rehabilitative services provided to consumers/residents., • Responsible for the development of a program mission statement and program goals that supports the division and agency mission statements and goals., • Coordinates with the Department of Quality Management and the departments in the Administrative Division for staff assistance in the preparation for an audit., • Reviews plans of corrective action, incident reports, and program evaluation reports and addresses areas that need improvement., • Exercises control over budgets through planning, prioritizing of spending, and monitoring of spending patterns., • Approves/disapproves all purchase orders and financial requests from staff and submits approved purchase orders and financial requests to supervisor for approval., • Manages resident/consumer funds program. Develops internal money management procedures., • Educates staff in the benefits of consumer and family involvement, levels of consumer and family involvement, types of consumer and family involvement, nature of consumer and family involvement, and issues of working with consumers and families., • Develops a program strategy for working with consumers and families and develops activities that foster program-consumer and family cooperation and coordination., • Promotes Mental Health and Managed Care programs in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness., • Educates staff and residents/consumers on the importance of a constructive relationship with local elected officials, community boards, and community citizens. ADDITIONAL TASKS: • May conduct regular inspections of apartments and contacts landlords to report repairs that need to be made in accordance with rental agreements., • May be responsible for facility maintenance and reports needed repairs to the Director of Real Property Operations., • May review drafts, procedures, and job descriptions., • May be involved in hosting visitors from community, regulatory offices, and/or other agencies., • May be chairperson or member of an agency or division committee(s)., • Ability to lead a multi-disciplinary staff of professionals and paraprofessionals in providing treatment services., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to manage resources, which includes money, material, time, and people., • Serves as a role model to staff and consumers/residents., • Strong interpersonal skills, emotional intelligence, and flexibility, • Highly-developed clinical, engagement, and motivational skills;, • Experience with risk assessment and risk management;, • Track record of delivering quality treatment services to individuals with SMI, • Experience delivering treatment, rehabilitation and support services in the community;, • Proficient in computers and Electronic Health Record (EHR), • Ability to effectively hold field staff accountable and to spend a significant portion of the workweek traveling Qualification and Experience Master’s degree in social work, Mental Health, or Psychology, with a minimum of three years of professional mental health experience and in a supervisory capacity. Required LMSW for MSW, MHC required LMHC, or LPC. Preferred Bi-lingual in Spanish but not required. #ICLRN

Job Description At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: * Competitive pay to recognize your impact * Medical, dental, and vision insurance to keep you healthy and thriving * Commuter benefits to make life easier * Employee discounts and free NAYA meals — because we believe in enjoying what we serve * Growth opportunities at every level — we invest in developing leaders from within * More on the way! At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You’ll Do Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

Job Description At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: * Competitive pay to recognize your impact * Medical, dental, and vision insurance to keep you healthy and thriving * Commuter benefits to make life easier * Employee discounts and free NAYA meals — because we believe in enjoying what we serve * Growth opportunities at every level — we invest in developing leaders from within * More on the way! At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You’ll Do Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

Job DescriptionCase Planner Juvenile Justice Services Program Location: Nassau County Schedule: Full-Time (35 hours/week), Non-Traditional Schedule We are also honored to announce that the Hauppauge Industrial Association of Long Island (HIA-LI), an advocate for its member organizations since 1978, has recognized HFY as their Not-For Profit Business Award honoree for Excellence in 2025! About the Program: The Juvenile Justice Services Program at Hope For Youth provides case management, restorative justice conferencing, and clinical services for up to 40 youth referred by the Nassau County Probation Department. These youth may include: * Persons In Need of Supervision (PINS) * Juvenile Delinquents (JD) * Juvenile Offenders (JO) * JD–Raise the Age * Adolescent Offenders Our program focuses on family-centered treatment services that have proven effective in reducing delinquency risk and avoiding out-of-home placement. Position Overview: The Case Planner plays a critical role in supporting youth and families by improving individual functioning and family dynamics. This is a field-based position requiring weekly contact with youth and their families throughout Nassau County. The Case Planner also delivers direct services such as: * Case management * Life coaching * Parent skills training * Coordination with schools, courts, and other community partners The Case Planner reports directly to the Program Supervisor. Key Responsibilities: * Maintain weekly contact with youth and families (including evenings/weekends), utilizing your own vehicle * Implement all components of the program model for a caseload of up to 20 youth * Provide case management, life coaching, and parent skill training * Make collateral contacts with schools, service providers, and justice system representatives * Conduct CANS 2.0 assessments (initial and follow-up) * Attend school meetings and court appearances as needed * Regularly review and update service plans * Participate in transition and discharge planning * Complete timely and accurate documentation * Attend supervision, treatment team meetings, and ongoing trainings To Be Successful, You Must Be Able To: * Adhere to agency policies, program procedures, and ethical codes of conduct * Support and empower families to maintain youth in the home * Achieve positive outcomes as outlined in NYS, County, and agency standards * Be flexible and responsive to the needs of youth, families, and the program * Complete all tasks and responsibilities as required by Hope For Youth and regulatory agencies Minimum Qualifications: * BSW or Bachelor's Degree in a related field plus 2 years of casework experience * OR MSW or Master's in a related field * Excellent verbal, written, and computer skills * Ability to work a flexible, non-traditional schedule (some evenings and weekends) * Access to a reliable vehicle for regular home visits throughout Nassau County * Bilingual (Spanish/English) preferred Physical Requirements: * Ability to read/write reports and log entries * Walking/standing for prolonged periods * Bending/stooping, kneeling/squatting, climbing stairs * Reaching overhead, repetitive wrist/finger movements * Regular driving using personal vehicle Why Join Hope For Youth? At Hope For Youth, you'll be part of a mission-driven team making a real impact in the lives of youth and families across Long Island. We offer: * Supportive and collaborative work culture * Ongoing training and professional development * Competitive compensation and benefits * Opportunities for advancement Only candidates selected for an interview will be contacted. Excellent training and leadership opportunities available throughout employment and more. Here are some of the other benefits of working for Hope for Youth. • Meaningful work that makes a difference in the lives of children and families of Long Island!, • Supportive like-minded, mission-driven co-workers, • Diverse Culture that promotes recognition and belonging, • Advancement and supplemental pay opportunities, • Free Training programs, Free Tuition Credits, Scholarships and Tuition Assistance, • Employees may be eligible for Student Loan Forgiveness Programs, • Special Events and Recognition Awards, • Volunteer and Internship opportunities available within, • Benefit eligibility commences on the first of the month following the first 30 days of employment - Medical, Dental, Vision - HRA with HSA and Co-pay options available., • 91% Employer-paid medical premiums, • Generous paid time off, • Agency-funded Pension Plan, • Pre-tax savings plans: self-directed 403(b), 529, Aflac Learn more about Hope for Youth at: Additional Pay Range Information The salary range and/or hourly rate range listed for this position is a good faith determination of potential compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining an employee's base salary and/or rate, several factors may be considered as applicable (e.g., years of relevant experience, education, licensing, certifications, other credentials, negotiated contracts, budget and internal equity, etc.) Job Posted by ApplicantPro

Job DescriptionNow Hiring: Case Planner (Full-Time, Hybrid/Flexible Schedule) Nassau County, NY | Field-Based Role | 35-hour Workweek - allowing you to make a meaningful impact while maintaining work-life balance. Are you passionate about supporting at-risk youth and strengthening families? Hope for Youth is looking for a dedicated and dynamic Case Planner to join our Nassau County PINS Diversion Program! We are also honored to announce that the Hauppauge Industrial Association of Long Island (HIA-LI), an advocate for its member organizations since 1978, has recognized HFY as their Not-For Profit Business Award honoree for Excellence in 2025! About the PINS Diversion Program: Our Person in Need of Supervision (PINS) Diversion Program aims to prevent court involvement and out-of-home placements for youth under 18 by providing short-term, family-centered, in-home support throughout Nassau County. We focus on building problem-solving skills and linking families to long-term community resources. Your Role as a Case Planner: As a Case Planner, you will support youth and families by improving family dynamics, encouraging behavioral change, and reducing the risk of placement outside the home. This role requires flexible hours, including evenings and weekends, and a field-based presence using your own vehicle. Key Responsibilities: • Carry a caseload of 15–25 families, • Conduct weekly in-home visits with youth and families, • Deliver life coaching, parent skills training, and case management services, • Attend school meetings, court appearances, and service planning sessions, • Complete and update CANS-NY assessments, • Maintain accurate, timely documentation and progress reports, • Participate in team meetings, supervision, and ongoing staff development, • Adhere to HFY and regulatory standards and practicesQualifications:, • BSW or Bachelor's in a related field with 2+ years of casework experience, or MSW, • Strong written, verbal, and tech skills, • Bilingual (Spanish/English) preferred, • Valid NYS Driver's License & access to reliable transportation, • Ability to work a flexible schedule to accommodate families, • A mission-driven team dedicated to helping Long Island families Ongoing training and professional development * Hybrid work model and supportive supervision * Eligible for comprehensive benefits, including medical, dental, vision, and retirement plansApply Now If you're ready to make a difference in the lives of youth and their families, we'd love to hear from you! Only qualified candidates selected for interviews will be contacted. Please include a resume, cover letter and salary requirements. Only candidates selected for an interview will be contacted. Hope For Youth is an Equal Opportunity Employer. All offers must be made contingent and once a contingent offer has been accepted, all processing must note the contingency throughout the process. Excellent training and leadership opportunities available throughout employment and more. Here are some of the other benefits of working for Hope for Youth. • Meaningful work that makes a difference in the lives of children and families of Long Island!, • Supportive like-minded, mission-driven co-workers, • Diverse Culture that promotes recognition and belonging, • Advancement and supplemental pay opportunities, • Free Training programs, Free Tuition Credits, Scholarships and Tuition Assistance, • Employees may be eligible for Student Loan Forgiveness Programs, • Special Events and Recognition Awards, • Volunteer and Internship opportunities available within, • Benefit eligibility commences on the first of the month following the first 30 days of employment - Medical, Dental, Vision - HRA with HSA and Co-pay options available., • 91% Employer-paid medical premiums, • Generous paid time off, • Agency-funded Pension Plan, • Pre-tax savings plans: self-directed 403(b), 529, Aflac Additional Pay Range Information The salary range and/or hourly rate range listed for this position is a good faith determination of potential compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining an employee's base salary and/or rate, several factors may be considered as applicable (e.g., years of relevant experience, education, licensing, certifications, other credentials, negotiated contracts, budget and internal equity, etc.) Job Posted by ApplicantPro