Mayerpoint2017 S.L

Ofertas sugeridas de otras empresas

• Bonan Group Restaurante S.L.

  

  Supervisor/a A&B / Supervisor/a de turno

  hace 23 días

  Jornada completa

  Palma

  Objetivo del puesto: Supervisar y coordinar el correcto funcionamiento del servicio en sala, garantizando una experiencia de cliente excelente y una ejecución operativa eficiente. Actuar como enlace entre el equipo de sala, cocina y dirección, asegurando el cumplimiento de los estándares de calidad del restaurante. Funciones principales: • Supervisar el desarrollo del servicio en sala, asegurando una atención al cliente profesional y personalizada., • Coordinar y motivar al equipo de camareros y ayudantes durante los turnos., • Apoyar en la formación continua del personal en técnicas de servicio, protocolo y producto., • Verificar el montaje y la presentación de las mesas antes de cada servicio., • Atender incidencias o quejas de clientes con agilidad y actitud resolutiva., • Garantizar el cumplimiento de las normas de higiene, orden y seguridad., • Apoyar en el cierre de caja, control de inventarios y reportes al responsable de sala., • Participar en reuniones de coordinación con cocina y dirección para mejorar procesos y comunicación interna., • Detectar oportunidades de mejora en la experiencia del cliente y proponer soluciones. Requisitos: • Formación en Hostelería, Turismo o similar., • Se valorará formación complementaria en liderazgo o gestión de equipos. Experiencia: • Mínimo 2 años como camarero/a en restaurantes de gama alta., • Experiencia previa liderando equipos o como segundo de sala. Idiomas: Nivel medio-alto de inglés (otros idiomas son un plus). Habilidades: • Liderazgo y capacidad de organización., • Alta orientación al cliente y al detalle., • Proactividad y capacidad para resolver incidencias bajo presión., • Buena presencia, comunicación efectiva y trabajo en equipo. Condiciones: • Horario: Turnos rotativos / Jornada completa, • Contrato: Indefinido

  ¡Incorporación inmediata!

  Inscripción fácil
• MASQMENOS

  

  Encargado responsable

  hace 1 mes

  €1000–€1500 mensual

  Jornada completa

  Palma

  Bar cafetería ubicada en Centro Comercial Fan Mallorca precisa incorporar una persona responsable y con experiencia para contrato de 30 horas ,salario según convenio. Abstenerse sin documentación o sin permiso de trabajo. Se valorara vehículo propio.

  Sin experiencia

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• RIU Hotels & Resorts

  

  Gerente de Producto Aéreo

  hace 22 horas

  Palma

  RIU HOTELS, una cadena comprometida con la igualdad de oportunidades laborales y líder en el sector vacacional, con más de 100 hoteles en 20 países, selecciona un/a Gerente de Producto Aéreo para sus oficinas corporativas centrales (Palma). Como Gerente de Producto Aéreo, el rol fundamental será el de desarrollo y dirección de la plataforma de venta de paquetes de viaje. Un componente crucial de sus responsabilidades será la negociación y formalización de acuerdos estratégicos con aerolíneas y consolidadores de vuelos, con el fin de asegurar la competitividad de nuestra oferta. Adicionalmente, su experiencia en el trabajo en mercados internacionales será indispensable para la expansión de nuestra presencia global. El conocimiento de plataformas GDS para facilitar reservas y transacciones de viaje constituirá una parte intrínseca de sus actividades diarias. Responsabilidades: Desarrollo de Negocio y Negociación Estratégica: • Diseñar paquetes de viaje innovadores y competitivos que integren vuelos y alojamiento de manera óptima., • Negociar y formalizar acuerdos contractuales con aerolíneas y consolidadores de vuelos, con el objetivo de asegurar las tarifas más ventajosas y la disponibilidad de inventario. Gestión Operativa: • Establecer y mantener relaciones sólidas con aerolíneas y otros proveedores clave, negociando contratos, asegurando tarifas competitivas y la disponibilidad de inventario., • Supervisar las operaciones diarias del centro de soporte, incluyendo la gestión de reservas y la planificación de itinerarios., • Garantizar el estricto cumplimiento de las políticas internas de la empresa, las regulaciones de la industria y los requisitos legales, tanto a nivel nacional como internacional., • Dominar las reglas de tarifas aéreas, restricciones y procedimientos de emisión de boletos dentro del GDS, asesorando a los clientes sobre las condiciones tarifarias, penalizaciones y políticas de reembolso. Requisitos del Puesto: • Titulación universitaria en Gestión Hotelera, Administración de Empresas, Turismo o un campo afín (preferible)., • Experiencia demostrable y consolidada en la industria de viajes, con un enfoque particular en la gestión de operaciones y el desarrollo de negocio., • Experiencia probada en la negociación y formalización de acuerdos con aerolíneas y consolidadores de vuelos., • Experiencia de trabajo en mercados internacionales en el segmento de venta de vuelos., • Conocimiento profundo de una o más plataformas GDS (Amadeus, Sabre, Travelport), con la capacidad de realizar tareas complejas dentro del sistema.

• HBX Group

  

  Client Optimization Manager

  hace 2 días

  Palma

  HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: Purpose of Role The role sits in the Distribution Processes & Optimization area, and its core objectives are to manage the end-to-end processes of the high priority value initiatives, in line with business outcomes and value proposition; and the optimization of our clients & suppliers, guaranteeing the highest performance. The profile should have the capacity to manage, in a very precise manner, the optimization actions and initiatives defined, as well as having analytical and comprehensive business skills to be able to support in the optimization of our partners, with the main objective of generating additional volumes for the company. The role must be able to adapt to the new needs of the area, covering the management of the current initiatives and processes, but also new global projects, such as Campaigns 2.0.; and supporting, when needed, in new processes to be defined related to mapping optimization of our clients. The candidate must work closely with different stakeholders within the company (Sales & Sourcing, Central Frameworks, Sales & Sourcing CoE, Planning & Performance, rest of the teams inside the Commercial Optimization area, etc.) as well as external stakeholders such as top clients and partners. Skills • Data analysis and problem-solving skills., • Commercially focused and proactive, with strong attention to detail., • Additional expertise in hotel portfolio, accommodation set-ups, and product display with the clients., • Knowledge about Microsoft Excel and Power Point required (Salesforce, Tableau, Microsoft Access, ThinkCell and Hotelbeds in-house systems is a plus)., • Ability to collaborate across multiple areas and stakeholders to achieve a common business objective., • Flexible, must be comfortable working in a fast paced and constantly changing environment, • Strong focus on driving results Experience • 3+ years of relevant experience., • Professional education in Business Administration/Tourism, • Advanced level of Spanish and English Key Challenges • Ensure data analysis is combined with strong business acumen, • Adapt to a constantly changing environment, • Organizational skiulls and prioritization At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference. You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work: • Within an innovative, engaging and multicultural environment., • Have the opportunity to build strong and lasting business relationships and friendships from around the world., • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

• Iberostar Hotels & Resorts

  

  Software Factory Director

  hace 3 días

  Palma

  En Iberostar Group estamos buscando a un/a Software Factory Director para unirse a nuestro equipo de Solutions & Technology en nuestra Sede Central en Palma, pero antes de saber más sobre la posición creemos que es importante que sepas un poco sobre Iberostar Group: • Somos una empresa 100% familiar (Concretamente, una familia de más de 37.000 empleados/as)., • Tenemos presencia en 35 países y nuestras oficinas centrales están en Palma de Mallorca., • Nuestros valores (Pasión, Responsabilidad, Transparencia, Creatividad y Humildad) son muy importantes para nosotros, todas nuestras acciones que llevamos a cabo van acorde a ellos., • Somos pioneros en turismo responsable (Revisa nuestro movimiento Wave of Change para saber más). Si esto te resulta interesante... puede que este sea tu sitio! ¿Cuáles serán tus funciones? • Gestionar plataformas de software., • Monitorizar la salud y evolución de las aplicaciones que conforman las plataformas de su área., • Gestionar el portafolio de proyectos de acuerdo con la demanda de negocio de herramientas de tecnología., • Planificar, ejecutar y supervisar proyectos de desarrollo de software, asegurando el cumplimiento de los plazos y presupuestos., • Gestionar los recursos y la asignación de tareas a los equipos de desarrollo., • Identificar y mitigar riesgos y problemas durante el ciclo de vida tanto de los proyectos como de los productos de su responsabilidad., • Seleccionar a los proveedores de desarrollo de software y acordar términos del servicio según el marco establecido por la Compañía., • Elaborar y gestionar el presupuesto del área tanto de gasto como de inversión., • Realizar y proponer el presupuesto económico anual en función de las peticiones recibidas y autorizadas., • Dirigir la gestión económica de los proyectos., • Autorizar las facturas de proveedores., • Definir y aprobar herramientas de desarrollo, enfocadas en soluciones Cloud., • Hacer seguimiento y aplicar las normativas de ciberseguridad en todas sus plataformas., • Proponer soluciones a los problemas planteados por negocio, tanto con nuevos desarrollos como implantando aplicaciones existentes., • Coordinar a los Product Managers & Project Managers., • Asignar proyectos, definir alcance, calidad y tiempo., • Verificar la comunicación con los usuarios., • Hacer seguimiento de los principales indicadores del servicio ofrecido por sus equipos, validando la respuesta a la demanda de incidencias y peticiones., • Gestionar al equipo a su cargo., • Participar en su selección, formación y desarrollo, y evaluar su desempeño., • Dirigir, motivar y desarrollar a sus equipos., • Establecer objetivos claros y medir el rendimiento del equipo., • Fomentar un ambiente de trabajo colaborativo y productivo. ¿Qué buscamos en ti? • Titulación de Grado o Ingeniería en Informática., • Metodologías de desarrollo y principales herramientas de mercado. Conocimientos en gestión de proyectos (DevOps, Agile, Certificación PMP)., • Conocimientos / Certificación en ITIL., • Experiencia mínima de 7 años en gestión de proyectos de desarrollo de software., • Se valorará haber desarrollado funciones similares en empresas del sector hotelero., • Trabajo en equipo., • Experiencia contrastada en la gestión de presupuestos. Conocimiento básico de finanzas para la gestión económica de los proyectos., • Capacidad de toma de decisiones., • Gestión de equipos, propios y externos. Experiencia comprobada en la gestión de equipos de desarrollo de software en la elaboración de nuevos productos y proyectos complejos., • Se valorará conocimiento del sector turístico y en especial del hotelero., • Inglés medio/alto., • Disponibilidad para viajar. ¿Qué beneficios tendrás? • Formación continua a través de planes formativos y de Iberostar Campus, nuestra plataforma de aprendizaje donde te podrás nutrir de formaciones específicas y globales., • Un paquete de atractivos beneficios como: Afterworks, descuentos en todos nuestros hoteles y en otros servicios y productos como seguro de salud, viajes, ocio y mucho más., • Ser miembro de la Comunidad Iberostar Vitality (nuestro programa de empresa saludable y de bienestar para el empleado que incluye clases de yoga semanales, gimnasio virtual, planes nutricionales, día de la fruta, etc. )., • Trabajar en un entorno inspirador que apuesta por las personas, los valores y un modelo de turismo responsable. ¡Nos encantaría proporcionarte más información sobre la posición y conocer más sobre tu perfil y expectativas! #WEAREIBEROSTAR 🌟

• HBX Group

  

  Theme Parks Manager

  hace 5 días

  Palma

  Job description - Theme Parks Manager Are you a seasoned leader in the theme park industry with a passion for building strategic partnerships and driving global growth? We’re looking for a Theme Parks Manager to lead our global strategy, supplier relationships, and product sourcing across top-tier theme park destinations worldwide. This is a leadership role that requires deep industry expertise, strong commercial acumen, exceptional communication and negotiation skills, and the ability to manage complex stakeholder relationships across a global matrix organization. Role Overview As the Theme Parks Manager, you will: · Lead the global strategy for our Theme Parks vertical, defining acquisition and integration plans to expand our footprint and maximize commercial performance. · Build and nurture strategic partnerships with leading theme park operators, negotiating competitive deals and fostering long-term, win-win relationships. · Drive team performance, setting clear priorities, removing bottlenecks, and ensuring alignment across internal teams and external partners. · Act as the senior point of contact for all theme park-related matters, providing expert guidance and escalation support across the organization. Key Responsibilities · Establish and maintain senior-level relationships with global theme park stakeholders, ensuring competitive positioning and strategic alignment. · Serve as the senior subject matter expert for theme park partnerships, guiding decision-making and innovation. · Set, drive the negotiations and monitor contracting targets, ensuring accountability and progress across the team. · Define and communicate the strategic vision for the Theme Parks vertical across the business internally. · Lead a high-performing team to achieve commercial targets including sales, margin, marketing contributions, and alternative revenue streams. · Oversee day-to-day operations, continuously improving team efficiency and resolving operational challenges. What We’re Looking For: · Proven experience working with top global theme park brands. · Demonstrated leadership and stakeholder management in international, matrixed organizations. · Strong track record in managing global supplier relationships and complex negotiations with strong commercial acumen and data-driven attitude. · Excellent communication and presentation skills, with the ability to influence senior stakeholders internally and externally. · Experience in developing and executing annual strategic plans at a product or vertical level. · Ability to lead cross-functional teams and drive alignment across diverse geographies and cultures.

• HBX Group

  

  Account Development Manager North & Eastern Europe

  hace 22 horas

  Palma

  Job Summary We are looking for a dynamic, strategic and results-oriented Account Development Manager to join our growing team. In this role, you will be responsible for identifying and acquiring high-potential hotel partners, negotiating high-value tailored agreements, and driving long-term value through tailored commercial strategies. You’ll play a key role in shaping our partner ecosystem and ensuring seamless transitions to our differentiated teams, all while delivering measurable business growth and competitive advantage. Job Responsibilities • Digital Enablement: Promote digital tools and partner portal capabilities to enhance partner engagement and self-service efficiency, • Strategic Partner Acquisition: Identify and engage new strategic hotel partners. Craft compelling, customized value propositions that highlight mutual growth opportunities., • Commercial Differentiation: Target existing partners with untapped potential. Negotiate exclusive and tailored agreements to unlock business uplift., • Strategic Execution: Implement regional strategies aligned with company goals. Prioritize partner interactions based on market intelligence and conversion potential., • Product Optimization: Analyze partner potential and improve contracting quality to boost conversion rates. Develop joint growth plans aligned with partner strategies., • Cross-Functional Collaboration: Work closely with acquisition, differentiation, and direct channel teams. Coordinate with marketing, operations, and commercial enablement teams to ensure seamless execution., • Tool & Process Adoption: Champion the use of internal tools and processes. Provide feedback for continuous improvement and support regional standardization., • Seamless Transitions: Ensure smooth handovers to differentiated teams, maintaining business continuity and partner trust., • External Representation: Build strong relationships with hotel partners and represent HBX Group at industry events and trade shows. Required Skills Strategic & Commercial Expertise • Strong understanding of hotel distribution, revenue management, and commercial strategy., • Ability to craft and communicate compelling value propositions tailored to partner needs., • Skilled in identifying and prioritizing high-impact opportunities., • Proven ability to negotiate complex, high-value agreements that drive mutual growth., • Proficient in analyzing performance metrics, market trends, and partner data., • Exceptional interpersonal skills with a consultative, partner-first approach., • Strong cross-functional collaboration skills; able to align internal teams around shared goals., • Thrives in a dynamic, fast-paced environment with shifting priorities., • Strong team player who collaborates effectively across departments and regions., • Comfortable using internal tools and platforms to manage accounts and performance., • Proactive in adopting new technologies and processes and contributing to their continuous improvement. Required Tech Skills Data analysis & KPIs and metrics monitoring • Salesloft or similar Required Qualifications and Experience • Qualifications in Business Administration, Tourism Management, or a related field., • 3+ years of experience in commercial roles with direct client interaction., • Proven track record in contracting, negotiation, and account development., • Experience building and maintaining strong relationships with key stakeholders, including internal teams and external partners., • Adept at managing multiple business priorities and complex situations with strategic thinking and composure., • Experience in a fast-paced, dynamic environment is essential., • Experience in account planning and executing growth strategies., • Fluent in English (spoken and written); additional languages are a plus. If you're passionate about travel, strategic partnerships, and driving business growth, we want to hear from you. Join HBX Group and help us shape the future of travel. At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference

• Iberostar Hotels & Resorts

  

  Director of Strategic Account Management EMEA

  hace 2 días

  Palma

  At Iberostar we are looking for a Director of Strategic Account Management EMEA to join our Commercial EMEA team, but before knowing more about the position, we think it's important that you learn a little about us: • We are a 100% family business (specifically, a family of more than 30,000 employees)., • We are operating in 35 countries and our headquarters is based in Palma de Mallorca., • Our values (Passion, Responsibility, Transparency, Creativity and Humility) are very important to us, all our actions are aligned with them., • We are pioneers in sustainable tourism (Check out our Wave of Change movement to learn more). If this sounds interesting to you... maybe this is your place! :) Reporting to the VP Commercial & Sales EMEA your main mission will be to manage the Strategic Accounts team and to be responsible for the company’s most important global accounts in key European markets. Job Location: based in our headquarters in Palma de Mallorca, Spain. ✔️What will your day-to-day work be like? You will drive revenue and growth by focusing on these key areas: • Leading strategic accounts: You will lead and support a team responsible for managing and growing relationships with the most key strategic accounts., • Driving sales and distribution: Identifying new client opportunities and managing the global distribution for European accounts., • Managing budget and performance: You will track and analyze team performance against goals, making adjustments as needed to ensure budget targets are met for each hotel. 🔎Who is the ideal person for this position? The successful candidate will have a blend of leadership, commercial, and analytical skills: • Leadership & Management: You must be able to lead and mentor a team of nine, guiding them toward achieving strategic goals., • Strategic & Commercial Acumen: You should be a skilled negotiator, capable of developing and executing strategies for managing large, complex accounts. You must also have a knack for identifying new business opportunities and a deep knowledge of the tourism industry., • Analytical & Financial Skills: The role requires a strong ability to track performance, analyze data, and manage budgets to ensure targets are met. You should be able to make informed decisions and propose solutions based on data., • Communication & Negotiation: Excellent communication skills are essential for both leading a team and negotiating with major clients., • Problem-Solving & Creativity: You'll need to be proactive and creative in solving problems and overcoming challenges., • Organizational Skills: The ability to be highly organized and manage multiple priorities is key., • Bilingual: High proficiency in both English and Spanish is mandatory. German is a plus. Desirable Requirements: • Education in Tourism or Business Administration (ADE) is a plus., • Willingness to travel: the role will involve up to 20% annual travel ⭐ Our Proposal For You: You will work in a stimulating, inspiring, multicultural and innovative environment, committed to people, values and a responsible tourism model; working on diverse projects and high-impact solutions for transformation at all levels of the organization. • Full-time permanent contract., • A competitive compensation package, with attractive benefits and being part of our Iberostar Vitality wellness program., • Flexible working hours and telecommuting, in accordance with our work-life balance policy., • Progression within the company: a variety of opportunities and projects that will allow you to develop your potential and grow professionally every day. In addition to having access to our Iberostar Campus e-Learning continuous training platform., • Work in an inspiring environment that is committed to people, values and a responsible tourism model. Sound challenging? Sign up and we will be happy to provide you with more information. Join the #WEAREIBEROSTAR⭐ team.