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About the job Company Description We are looking for a Front Office Manager to join our team at The Hoxton, Holborn The Hoxton Holborn Holborn was the second Hox to join the fam, taking over a Grade II-listed building that was once the factory of George Kent, a famed maker of gadgets and instruments (among them a knife sharpener/cleaner now sitting in the Science Museum, no less). After Kent, BT moved in, and now this former telephone exchange is home to 230 bedrooms (expanding from the original 174) and the Apartment, plus our foodie hotspot Rondo and wine bar La Cave, all a stone’s throw from the capital’s most famous shopping and entertainment districts. Job Description What you’ll do… Creating a memorable guest experience for our guests that will leave them wanting to return for more. Be the eyes and ears for the Front Office by leading by example and coaching and developing them to feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions. Supporting the Duty Managers and working closely with the Hoxton teams in setting selling strategies and ensuring maximum occupancy. And everything else in between from compliance to departmental budgeting to relationship building with the wider heads of department and Hoxton team’s. Qualifications What we’re looking for… Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. Previous experience in hospitality in an Assistant Front Office Manager role is an advantage but not a must. Passionate about team development and a demonstrated experience in coaching and developing your team. You’ve got plenty of experience dealing with different types of requests successfully. Experience with using Micros Fidelio Opera or a similar property management system. Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get stuff done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What’s in it for you… Competitive salary 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Room Division Management The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
About the job Company Description Mondrian & Hyde Ibiza Join us for a unique opportunity to showcase two one-of-a-kind lifestyle hotel brands coming to the idyllic Cala Llonga beach in Ibiza. Mondrian Ibiza is a sleek wonderland with 154 guest rooms and highly designed public spaces, including an expansive terrace with bay views. Hyde Ibiza is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 401 rooms with natural textures and artisan touches. Together the properties will have 7 restaurant and bar outlets, ranging from premium sushi and an ocean-to-table Balearic fare, all of them highly programmed. Reporting to the General Manager. The hotels are operated by Ennismore, the fastest growing lifestyle hospitality company, in collaboration with Grupo Azul Mar Cala Llonga owned by Apollo. Job Description What you’ll do… Administrative Support: Assist in administrative tasks such as scheduling meetings, managing emails, and handling phone calls for the Director General. Documentation and Filing: Maintain organized records and files, including correspondence, reports, and other documents. Guest Relations: Greet guests, handle inquiries, and assist with guest services as needed, ensuring a positive guest experience. Assistance in Operations: Provide support in various operational areas such as front desk assistance, inventory management, and liaising with different departments. Data Entry and Analysis: Assist in data entry tasks and basic data analysis to support decision-making processes. Event Coordination: Help in organizing events, meetings, and conferences, including logistics and coordination of participants. General Office Assistance: Provide general assistance to the Director General and other staff members as required, including running errands and performing miscellaneous tasks. Qualifications What we are looking for: EU Nationality is required. Fluent English and Spanish. Other Languages is a plus. Enrollment in a Hospitality Management or Related Program: Currently pursuing a degree in Hospitality Management, Business Administration, or a related field. Basic Communication Skills: Good verbal and written communication skills to interact professionally with colleagues and guests. Organizational Skills: Ability to manage multiple tasks efficiently, prioritize workload, and meet deadlines. Attention to Detail: Strong attention to detail to ensure accuracy in administrative tasks and data entry. Team Player Attitude: Willingness to collaborate with team members and assist in various tasks as needed. Computer Literacy: Proficiency in Microsoft Office applications (Word, Excel, Outlook) and willingness to learn new software as needed. Customer Service Orientation: Desire to provide excellent customer service and contribute to a positive guest experience. Additional Information What’s in it for you… A competitive package and plenty of development opportunities. Accommodation included. Lunch is served daily at the in-house restaurant. Be part of a complete Internship Program with a final project to present to the Excom & Head of Departments’. Join an innovative and fast-growing international group committed not only to building new hotels but also to building a global brand. The opportunity to challenge the norm and work in a creative and rewarding environment. Be part of a team passionate about creating great hotel experiences and building a portfolio of brands. Great discounts at all Ennismore hotels and special discounts at numerous island businesses. Free subscriptions to Canva and Podimo. Spanish free classes. Activities to build an amazing team of students. Attend to meetings with the Excom committee. Regular team meetings, from our team-building activities to our end-of-season super party; We work hard, but we know how to have fun! Department: Real Estate The company Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist®.
About the job Funciones ¿Quieres desarrollar tu carrera laboral en el área de restauración? ¿Te apasiona el mundo de la Hostelería y quieres formar parte de Sercotel Hotel Group? Ven a ser parte de nuestro gran equipo de trabajo, en la posición de Camarero/a en nuestro Sercotel Amister. Tus principales retos serán: - Montaje, desmontaje y atención de desayuno y cena, así como atención al cliente durante el servicio. - Recibir a la clientela del hotel, asesorar sobre los diferentes productos disponibles en el restaurante y recoger las diferentes peticiones por su parte. - Preparar y mantener en buen estado el área de trabajo, los equipos y utensilios para poder ofrecer un servicio de calidad al cliente. - Apoyar en los diferentes eventos que se realicen en el hotel y cualquier otra tarea derivada del día a día del restaurante. - Realización servicio de Room Service. Requisitos ¿Qué necesitas para aplicar? - Contar con mínimo 1-2 años de experiencia como Camarero/a en hoteles. - Valorable Grado Medio o Superior de Hotelería o Cocina. - Valorable el dominio de idiomas como por ejemplo inglés. - Manejo de Paquete office. - Conocimiento de la normativa alimenticia. - Persona dinámica, buena presencia, con ganas de aprender y alta orientación al cliente. Se ofrece ¿Qué ofrecemos? - Contrato de sustitución de larga duración a jornada parcial para la posición de Camarero/a (30 hs) - Horario para desayunos de 6.30 a 12.30 y puntualmente alguna tarde de 17.30 a 23.30 - Salario según convenio. - Buen clima laboral e incorporación a un gran equipo de trabajo dinámico y profesional. - Posibilidad de aplicar retribución flexible y disfrutar del Club Benefits Sercotel - Descuentos Family & friends en hoteles Sercotel En Sercotel promovemos la equidad: sin sesgos de género. igualdad de oportunidades y liderazgo equitativo para todos Department: F&B service About you Languages required: English and Spanish. The company Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.
About the job Descripción El lujo está en los pequeños placeres, sé parte de la experiencia. Únete a BLESS Hotel Ibiza como Hotel Operations Manager ¡Ofrecemos un desarrollo profesional tan único como tú! Tus principales funciones serán: Supervisar las operaciones diarias del hotel, asegurando el buen funcionamiento de todos los departamentos, incluidos recepción, housekeeping, alimentos y bebidas, y mantenimiento. Garantizar una experiencia excepcional para los huéspedes, coordinando con los diferentes equipos para cumplir con los estándares de calidad del servicio. Colaborar con el Hotel General Manager en la planificación estratégica para mejorar la eficiencia operativa y la satisfacción del cliente. Monitorear los indicadores clave de rendimiento (KPIs) para evaluar el rendimiento de las operaciones y aplicar mejoras cuando sea necesario. Controlar los costos operativos y gestionar los presupuestos de cada departamento, asegurando que las operaciones se realicen de manera eficiente y rentable. Desarrollar y ejecutar planes de mejora continua en los procesos operativos, promoviendo la innovación y la implementación de mejores prácticas. Liderar, formar y motivar a los equipos operativos, asegurando un ambiente de trabajo colaborativo. Asegurar el cumplimiento de todas las normativas y políticas del hotel, incluyendo estándares de seguridad, higiene y sostenibilidad. Valoramos la experiencia, pero sobre todo ¡la actitud y ganas de trabajar!.Si quieres disfrutar de tu trabajo... ¡TE ESTAMOS BUSCANDO! A cambio de tu compromiso y motivación, te ofrecemos: Unirte a Palladium Hotel Group, empresa española con presencia internacional en pleno proceso de expansión, que ha sido reconocida por cuarto año consecutivo como Top Employer en España, Italia, México, República Dominicana, Brasil y Jamaica.Ofrecemos una política salarial competitiva y estabilidad laboral, así como planes de formación para que tengas posibilidades de desarrollo y crecimiento dentro de la compañía a nivel nacional e internacional.Formarás parte de un equipo dinámico, multicultural, con mentalidad ganadora y que cuenta con grandes profesionales del sector hotelero, y estarás al día de las nuevas tendencias de tu área y del sector.Además, podrás disfrutar de acceso a descuentos en hoteles del grupo y otras empresas asociadas a través de PHG Benefits Club.Trabajar en una empresa socialmente responsable, con posibilidad de colaborar con iniciativas para preservar el medio ambiente y promover la integración social.Te ofrecemos la posibilidad de hacer carrera con nosotros, crecer dentro de la compañía, y participar en la expansión de BLESS Collection Hotels. Requisitos mínimos Para tener un buen encaje, deberás aportar: Formación Superior / Máster en Dirección y Administración Hotelera, Turismo, o áreas relacionadas. Experiencia mínima de 4 años en gestión operativa dentro del sector hotelero,preferiblemente en un entorno de lujo, con al menos 2 años en un rol de supervisión o liderazgo. Conocimiento profundo de las operaciones diarias del hotel, incluyendo las áreas de alojamiento, F&B y servicios al cliente. Habilidades de liderazgo y capacidad para gestionar y motivar equipos multidisciplinarios, fomentando un ambiente de trabajo colaborativo. Foco en la satisfacción del cliente y en la creación de experiencias memorables. Habilidad para identificar áreas de mejora en la operación y garantizar altos estándares de servicio. Habilidad para manejar situaciones difíciles con calma y eficacia. Excelentes dotes de comunicación, tanto verbales como escritas. Capacidad para analizar indicadores de rendimiento y gestionar presupuestos operativos. Experiencia en la gestión de presupuestos, informes financieros y análisis de rentabilidad. Inglés avanzado (indispensable). Se valorarán otros idiomas. Conocimientos en regulaciones de salud, seguridad y sostenibilidad. Disponibilidad y flexibilidad horaria para atender a las necesidades del hotel, incluyendo turnos rotativos y fines de semana. Valoraremos experiencia en la implementación de procedimientos operativos estándar y mejoras en la eficiencia operativa Department: Management About you Language required: Spanish. The company Palladium Hotel Group es una empresa hotelera española con sedes corporativas en Ibiza y Madrid. Estamos presentes en 6 países, a través de 10 marcas internacionales. Nacimos en Ibiza en 1960 y contamos actualmente con 50 hoteles y más de 13.000 colaboradores. Generamos cientos de nuevos puestos de trabajo al año, impulsando siempre la formación y la profesionalización de nuestros equipos Cada una de nuestras marcas ofrece algo único para satisfacer los deseos de nuestros clientes, brindando experiencias de lujo exclusivas y personalizadas. TRS HOTELES: Sumérgete en el lujo de un nuevo mundo “adults- only” en los destinos más exclusivos y bellos del Caribe. GRAND PALLADIUM HOTELS & RESORTS: Alojamiento de lujo, la mejor cocina del mundo y experiencias inolvidables más allá del servicio todo incluido para toda la familia. PALLADIUM HOTELS: Hoteles “adults- only” de modernas instalaciones ubicados en Ibiza, que ofrecen a sus clientes una experiencia hotelera exclusiva y contemporánea. PALLADIUM BOUTIQUE HOTELES: Alojamientos donde prima la intimidad en una atmósfera relajada y exclusiva. FIESTA HOTELS & RESORTS: Hoteles frente al mar diseñados para disfrutar de la vida de una manera cómoda y agradable. USHUAÏA IBIZA BEACH HOTEL: Disfruta de los mejores eventos musicales en un glamuroso hotel con personalidad única. Vive lo inesperado. BLESS COLECTION HOTELS: Hoteles modernos, de alta tecnología y con estilo, ubicados en los mejores destinos de todo el mundo. Ideal para huéspedes cosmopolitas que buscan un lugar único para satisfacer sus placeres. ONLY YOU HOTELS: Firma de hoteles de moda que ofrecen una experiencia cosmopolita y sofisticada, diseñada para mostrarle la mejor faceta de Madrid. HARD ROCK HOTELS: La combinación perfecta de rock, tecnología y relajación para que tu próximo viaje sea un éxito.
About the job POSITION SUMMARY Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen F&B service About you Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
About the job Desde CATALONIA HOTELS & RESORTS precisamos incorporar a un/a Gestor/a Eventos para trabajar en el hotel Plaça Catalunya, ubicado en el centro de Barcelona. Las tareas principales serán las siguientes: • Gestionar las peticiones de grupos y eventos que reciba el hotel. • Coordinar con su departamento la respuesta, seguimiento de las cotizaciones. • Mantener actualizada la Base de Datos de cotizaciones (informativas/en opción/canceladas/confirmadas). • Gestión de las cotizaciones siguiendo la política y estrategia comercial para maximizar los resultados y las instalaciones del hotel. • Atención de las visitas de inspección. • Elaboración de las propuestas y seguimiento de éstas. • Negociación, en coordinación con la Responsable de Grupos y Dirección Comercial, de los grupos solicitados. • Elaboración de contratos y seguimiento de los depósitos. • Coordinación con departamento de reservas para la gestión del yield del Hotel. Requisitos: • 1 año de experiencia en posición similar. • Nivel Alto de Inglés + valorable otros idiomas. • Conocimientos OPERA SALES & CATERING. Ofrecemos: • Contrato de 40h semanales. • Posición totalmente estable • Salario competitivo. 24.000/25.000€ brutos/año Department: Event The company Catalonia Hotels & Resorts is a family chain of hotels that has not stopped growing since it began. The company made the move from the real estate sector to the hotel industry in the 1980s, and is now one of the leading chains in the urban segment in our country (leader in Barcelona). The chain currently has 72 establishments. 55 in Spain, 1 in Brussels, 1 in Berlin, 1 in Porto, 1 in Amsterdam and 12 resorts in the Caribbean (6 in the Dominican Republic and 6 in Mexico) and one urban hotel in Santo Domingo. With more than 8,000 rooms, Catalonia Hotels & Resorts has always implemented a policy for growth based on discretion and caution and the company has developed gradually and positively. Here, special mention must be made of the fact that the establishments are owned by the chain, with only 3 hotels under long-term lease. The chain opens hotels where it discovers a need that has not been met and where it can find the appropriate space and building for installing the hotel in compliance with its quality assurance standards. The corporate structure of the hotel chain is based on the principle of quality in service management, with its own, distinguished style. The company's philosophy is based on offering an excellent price-quality ratio in services, in accordance with strict criteria of professionalism. Service quality and comfort are guaranteed at every hotel.
En MAT WOMAN estamos en búsqueda de un/a supervisor/a para gestionar nuestras firmas de lujo en aeropuertos de España. Este puesto es ideal para personas organizadas, dinámicas y proactivas, con habilidades de comunicación excepcionales y una pasión por el servicio al cliente. Se busca: 1. Un perfil dinámico, empático y con mucho don de gentes. 2. Nivel de inglés alto (IMPRESCINDIBLE) 3. Conocimientos de informática: Excel, Google, Drive. 4. Conocimientos en la elaboración y gestión de presupuestos. Ofrecemos: Salario de 2000 Euros brutos al mes en doce pagas. Si cumples con los requisitos y deseas unirte a nuestro equipo, manda tu CV. Se valorarán estudios en RRHH o experiencia en puestos similares.
Join Our Team as a Restaurant Supervisor! Are you passionate about hospitality and looking for an exciting opportunity to work in a fast-paced, high-volume restaurant environment? We are seeking two dynamic Restaurant Supervisors for two of our renowned restaurants located in California (specific locations confidential). About the Role: As a Restaurant Supervisor, you will play a key role in ensuring the smooth day-to-day operations of the dining area. You will work closely with a team of 40-50 staff members, overseeing the service of 400 to 600 guests daily. Your role will be hands-on, supporting the servers, managing guest interactions, resolving any issues, and ensuring a seamless dining experience. This is an operational role, so you’ll be present on the floor, helping to run the service efficiently, interacting with guests, and stepping in where needed. We’re looking for someone who is commercially minded, open, dynamic, and, above all, a people person. Key Responsibilities: - Oversee daily operations, ensuring a smooth and efficient service. - Provide hands-on support to the team: assisting servers, managing customer complaints, running food, and engaging with guests. - Serve as a public relations ambassador, creating a welcoming atmosphere and ensuring customer satisfaction. - Manage high-volume operations, handling 400-600 covers per day. - Foster a positive work environment, ensuring the team stays motivated and focused. What We’re Looking For: - Fluent in English (Advanced/Native level), with excellent communication skills. - 2+ years of experience managing the floor in a high-volume restaurant. - Experience working internationally is a plus. - Strong leadership skills, with the ability to manage large teams (40-50 employees). - A hands-on, people-focused attitude with a passion for guest satisfaction. - Commercially minded, dynamic, and open to new challenges. - Availability to relocate by November 2024 (visa sponsorship provided by the company). - Must hold Spanish nationality due to visa requirements. What We Offer: - Full-time permanent contract. - Competitive hourly wage of $24 per hour, plus ~$8,000 annually in incentives. - 15 paid vacation days per year. - Two consecutive days off per week. - Straight shifts (e.g., 10:45 AM - 8:00 PM or 1:00 PM - 10:30 PM). - 5-year work visa sponsored by the company. - The chance to join an exciting, growing team in a thriving restaurant environment. If you're ready to take the next step in your career and work in a lively, customer-focused environment, we'd love to hear from you! Apply now and join our team.
We are seeking a passionate and experienced Restaurant Floor Manager for one of our renowned Spanish restaurants in California. This role is ideal for someone who thrives in high-energy environments, loves Spanish cuisine, and has a proven track record in managing large teams. You will work closely with both the front-of-house staff and the kitchen to deliver top-notch service, all while maintaining a friendly and welcoming atmosphere for guests. Key Responsibilities: - Lead the front-of-house team to ensure smooth and efficient operations, providing hands-on support during peak hours. - Collaborate closely with the kitchen to ensure that service is aligned with culinary execution, enhancing the guest experience. - Oversee guest satisfaction by addressing complaints, solving problems quickly, and maintaining a high level of service quality. - Implement strategies to improve efficiency, staff engagement, and overall service standards. - Train, mentor, and motivate staff, ensuring they are well-versed in the menu and proficient in upselling. - Ensure compliance with health and safety regulations according to local health department standards. - Manage labor costs and monitor staff scheduling to optimize productivity. Supervisory Responsibilities: As the Restaurant Floor Manager, you will be responsible for overseeing a team of 40-50 front-of-house employees, ensuring proper training, engagement, and performance. This is a hands-on role requiring dedication, leadership, and availability on weekends. You will be expected to treat the restaurant as your own, with opportunities for growth within the company. Position Requirements: - 2-3 years of experience in high-volume restaurant management, preferably in a Spanish restaurant. - Fluent English with excellent communication skills; additional languages (Spanish) are a plus. - Strong leadership qualities with the ability to maintain high service standards during busy shifts. - Proven ability to problem-solve, handle customer complaints, and manage a dynamic team. - Willingness to relocate internationally with a start date in November 2024. Compensation and Benefits: - Competitive Salary: Up to $70,000 annually, based on experience. - Incentive Package: ~$8,000 in annual incentives. - Full Health Insurance: Comprehensive medical coverage. - 5-Year Work Visa: Fully sponsored by the company, available only for Spanish nationals due to visa requirements. - Relocation Assistance: Includes a paid flight for relocation, 10 days of accommodation, and support in finding permanent housing. - Paid Vacation: 15 days of paid vacation annually, with two consecutive days off per week.
En la oficina de Gran Vía de les Corts Catalanes estamos buscandos candidatos capaces de superar una formación inicial y un objetivo de ventas (retribuido) para pasar al puesto de Supervisor. No es necesaria experiencia, pero se valorará la previa experiencia comercial en cualquier sector. Si crees que puedes ser uno de los candidatos, no dudes en apuntarte y pasar la primera entrevista.
Who is Oppizi? Founded in 2014, Oppizi is a global leader in offline marketing solutions, with operations spanning over 10 countries. Our data-driven approach enables clients to acquire, retain, and grow their customer base using innovative flyering campaigns and cutting-edge technology. As we continue to scale rapidly, we are looking for an intern to join our journey. Job Description: We are currently on the hunt for an energized, well-organized, and motivated entry-level to join our Ops Team as a City Manager Intern. The role will be to collaborate on the Brand Ambassadors' recruiting process, overviewing of flyers distribution operations in the Barcelona Hub. If you are ambitious, passionate about operations, and wish to start your career with Oppizi, this is the right job for you. Responsibilities: - Support the City Manager and Ops Manager in overseeing all operations at the Barcelona Hub. - Collaborate in human resource management, including recruiting, onboardings, and supervision of Brand Ambassadors national wide. - Work closely with active Brand Ambassadors, improving skills of auditing, coaching, and mentoring. - Assist in coordinating campaigns and act as a liaison between operational cities. - Participate in data collection to update operational metrics and optimisation to achieve objectives. - This is a very hands-on role in a fast-paced work environment. It requires you to work both on the platform (computer) and at storage facilities to organise and distribute merchandise within your team and monitor the team on-site during the campaign. - As a continuous task, you will be responsible for mapping the city and identifying the best locations for flyering distribution. - Inventory Management: Keeping track of campaign material such as flyers, uniforms, and briefs through the use of the Oppizi platform as well as the storage facility itself Essential Requirements: - University students or recent graduates in Business or other related fields. - Availability to sign an Internship agreement with School/University. - Strong oral and written skills in Spanish and English. - Basic knowledge in Excel/Google Sheets. - Interest in operations and project management. - Active individual with strong teamwork and collaboration skills. - Travel availability Benefits: - Opportunity for learning and professional growth. - Possibility to work directly with industry leaders, such as the General Manager Europe and Ops Manager - Hands-on experience in a successful and expanding business environment - Exposure to international business: Australia, New Zealand, Europe, the United Kingdom, the United States, and Canada - Participation in a motivated company culture team, focused on people, with 17 nationalities. - Office at WeWork co-working Space - Work in a highly successful company with no investors yet! - Depending on your performance and results an employment offer can pe proposed.
Restaurant Director strategic oversight, coordination, and leadership across all outlets. Primary focus shifts toward ensuring consistency, operational efficiency, and profitability across multiple restaurants while also maintaining a high standard of customer service and employee satisfaction in each location. Key Responsibilities (Multi-location Management): 1. Multi-location Operational Management: - Oversee daily operations across both restaurant locations, ensuring all sites meet company standards. - Set and enforce policies, procedures, and best practices for all locations to ensure consistency in service, quality, and customer experience. - Visit each location regularly to assess performance, address operational issues, and provide on-the-ground support as needed. - Coordinate logistics between both locations, ensuring efficient use of resources (staff, equipment, inventory) and addressing any cross-location operational challenges. 2. Leadership and Staff Development: - Manage a team of General Managers or Location Managers at each restaurant, providing guidance, support, and performance feedback. - Develop leadership teams within each location, ensuring they are aligned with company goals and values. - Implement and oversee training programs across locations to maintain high standards of service and operational efficiency. - Foster a culture of teamwork, accountability, and continuous improvement across all locations. 3. Customer Experience and Brand Consistency: - Ensure all locations deliver a consistent guest experience, maintaining high service standards, food quality, and ambiance. - Monitor customer feedback from all restaurants and implement strategies to enhance guest satisfaction across the entire group. - Develop initiatives to build brand loyalty and customer retention across locations, while tailoring approaches to fit the unique needs of each location’s market. 4. Financial Management and Reporting: - Develop budgets and financial forecasts for each location and the overall portfolio, ensuring cost controls, revenue targets, and profit margins are achieved. - Analyze financial reports from each restaurant, identifying trends, areas for improvement, and opportunities to maximize profitability. - Implement strategies to optimize labor and food costs across all locations. - Collaborate with management teams to improve performance in underperforming locations and replicate successful strategies across the group. 5. Marketing and Growth Strategy: - Oversee the marketing strategy for each location, ensuring local promotions and events align with the overall brand. - Collaborate with marketing teams to roll out regional or company-wide promotions and campaigns. - Work on business development initiatives to identify opportunities for expanding into new markets or improving market share in existing locations. 6. Vendor and Supply Chain Management: - Negotiate contracts and pricing with suppliers on behalf of all locations to leverage volume discounts and ensure consistency in product quality. - Manage centralized inventory and supply chain processes to improve efficiency and reduce costs. - Oversee vendor relationships to ensure timely delivery of products and services to each location. 7. Compliance and Risk Management: - Ensure that all locations comply with local, state, and federal regulations regarding health, safety, and labor laws. - Implement and monitor safety protocols and ensure each location passes health and safety inspections. - Develop and oversee emergency response and risk management plans for each restaurant. 8. Growth and Expansion: - Identify potential new locations for expansion, conducting market research and feasibility studies to support business growth. - Lead the planning and execution of opening new locations, including staffing, marketing, and operational setup. - Ensure that new locations align with the overall company brand and operational goals. Skills and Qualifications: - Multi-unit leadership experience: Proven track record of successfully managing multiple locations in a hospitality or restaurant setting. - Strategic and analytical mindset: Ability to analyze operational and financial data across multiple locations to drive improvements and growth. - Strong communication and interpersonal skills: Ability to effectively manage and communicate with multiple teams across locations, ensuring alignment and cohesion. - Operational expertise: In-depth knowledge of restaurant operations, health and safety regulations, and food safety standards at a multi-location level. - Problem-solving and decision-making: Ability to make quick decisions, solve complex problems, and provide guidance to management teams across locations. - Adaptability: Comfortable working in a fast-paced, dynamic environment, adapting strategies as needed to address the unique needs of each location. Expérience: - Several years of experience in restaurant operations management, ideally in multi-location or chain restaurant environments. - Experience overseeing a region, group of restaurants, or multiple locations with demonstrated success in improving operational performance and profitability. This position is essential for ensuring the successful operation of all restaurant locations under their purview, driving efficiency, customer satisfaction, and growth across the board.