Director/a de Restaurante

About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for a Director of Banquets to join the pre-opening team at SLS Barcelona. Under the guidance of the Director of Food & Beverage, the Director of Banquets is responsible for leading and managing the banquet team and operation. You’ll deliver high quality products and service levels while maintaining a profitable department. Establish, monitor, and manage budgeted revenue and net operating income. Develop and implement strategy for the department to achieve budgeted revenue and net operating income goals. Work closely with the Sales and Events teams to ensure guests expectations are met and exceeded. Establish and champion SLS specific Standard Operating Procedures (SOP’s) for the department. Oversee all aspects of training, orientation, and development for the department. Monitor quality of service and product. Ensure that labor and expense guidelines are adhered to maintain budgeted expenses. Supervise and provide leadership to the team. Organize and conduct department meetings. Promote guest satisfaction throughout the operation. Respond to guest complaints in a timely manner. Manage all phases of Loss Prevention within the department. Prepare and submit required reports in a timely manner. Distinguish SLS as the industry leaders that continually improve to maintain our cutting edge. Monitor industry trends, take appropriate action to maintain competitive and profitable. Work with Executive Committee members as needed and keep them informed of departmental issues as they arise. Work seamlessly with brand partners and corporate partnerships. Promote inter-company business relations and shares best practices. Ensure compliance with all local liquor laws, and health and sanitation regulations and all other Food and Beverage related life/safety and other legal compliance in accordance with federal and local laws. Qualifications What we are looking for... 5+ years of experience in a senior food & beverage, banquets and/or catering role, preferably within a lifestyle brand. Resort and international experience preferred. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach. Excellent verbal and written communication skills. Fluent in Spanish and English. You have a solid understanding of local legal compliance requirements. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Event The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.

Nuestro prestigioso restaurante, ubicado en el corazón del Puerto Olímpico de Barcelona, está buscando un/a Maître con experiencia para unirse a nuestro equipo, en colaboración con prestigiosos cocineros con estrella michelín. Si te apasiona el servicio de alta gama, tienes dotes de liderazgo y buscas un desafío profesional en un proyecto innovador, ¡esta es tu oportunidad! Responsabilidades: - Liderazgo: Dirigir y motivar al equipo de sala, asegurando un servicio impecable. - Gestión: Supervisar la atención al cliente en tu sección y garantizar la satisfacción de cada comensal. - Experiencia gastronómica: Colaborar estrechamente con cocina y barra para ofrecer maridajes perfectos y recomendaciones personalizadas. - Conocimiento del producto: Mantener un conocimiento profundo de la carta y de nuestra amplia selección de vinos. Requisitos: - Experiencia: Mínimo 5 años de experiencia como Maître en restaurantes de alta gama. - Conocimientos: Sólidos conocimientos de protocolos, vinos, productos gastronómicos y maridajes. - Habilidades: Excelentes habilidades de comunicación, liderazgo y resolución de problemas. - Idiomas: Dominio fluido de catalán, castellano e inglés. Se valorarán otros idiomas. - Orientación al cliente: Pasión por el servicio al cliente y capacidad para crear experiencias memorables. Ofrecemos: - Proyecto ilusionante: La oportunidad de formar parte de un proyecto gastronómico innovador y ambicioso. - Desarrollo profesional: Posibilidad de crecer profesionalmente en un entorno dinámico y exigente. - Salario competitivo: Salario bruto anual de 33.000€, más incentivos por ventas a partir del cuarto mes. - Contrato: Contrato indefinido y jornada completa. - Beneficios sociales: Posibilidad de disfrutar de los beneficios del restaurante. - Localización: Puerto Olímpico, Barcelona

¡Buscamos un Jefe de Sala para liderar nuestro equipo en el corazón de Barcelona! Nuestro prestigioso restaurante, ubicado en el centro de Barcelona, está buscando un/a Jefe/a de Sala apasionado/a y con experiencia para unirse a nuestro equipo. Si te apasiona la alta gastronomía, tienes dotes de liderazgo y buscas un desafío profesional en un ambiente exclusivo, ¡esta es tu oportunidad! Requisitos: - Experiencia: Experiencia demostrable en restaurantes de alta gama, con un ticket medio de 60-80 euros por comensal. - Idiomas: Dominio fluido del catalán, español e inglés, tanto hablado como escrito. - Formación: Se valorarán estudios en hostelería, turismo y restauración. - Liderazgo: Capacidad para liderar y motivar un equipo de 4 camareros, garantizando un servicio de excelencia. - Conocimientos: Conocimientos sólidos en gestión de sala, atención al cliente, maridaje de vinos y gestión de reservas. Ofrecemos: - Salario competitivo: Salario neto de 2000€ mensuales más propinas (aproximadamente 300€ mensuales). - Horarios flexibles: Turnos mixtos, combinando días con horarios partidos (12:00-16:00 y 20:00-24:00) y otros días con horarios seguidos (16:00-24:00). - Desarrollo profesional: Oportunidad de crecer profesionalmente en un ambiente dinámico y exigente. - Ambiente de trabajo: Unirse a un equipo apasionado y trabajar en un restaurante reconocido por su alta calidad y servicio.

¿Eres un profesional de la hostelería con experiencia y buscas dar un paso adelante en tu carrera? ¿Te apasiona liderar equipos y ofrecer un servicio excepcional al cliente? ¡Esta es tu oportunidad para unirte a un restaurante innovador en el corazón de Barcelona! Sobre nosotros: Somos un restaurante contemporáneo que combina un estilo industrial con una propuesta gastronómica única, reconocida por nuestras pizzas artesanales y un ambiente urbano vibrante. Ofrecemos a nuestros clientes una experiencia culinaria dinámica en un espacio creativo y lleno de energía. ¿Qué estamos buscando? - Experiencia: Entre 2 y 3 años trabajando como Segundo/a Encargado/a de Sala o en puestos superiores. - Habilidades de liderazgo: Capacidad para gestionar y motivar equipos, asegurando un alto nivel de servicio. - Conocimientos en operaciones de restaurante: Manejo de sistemas de reservas, coordinación de turnos y gestión de inventarios. - Atención al cliente: Excelentes habilidades para resolver incidencias y garantizar la satisfacción del cliente. - Idiomas: Castellano (nativo), Inglés (intermedio) y Catalán (básico). - Disponibilidad: Incorporación en menos de una semana. - Documentación en regla: Permiso de trabajo en España y número de seguridad social (imprescindible para candidatos/as extranjeros/as). ¿Qué ofrecemos? - Contrato: Indefinido a tiempo completo (40 horas semanales). - Salario bruto anual: Entre 26.000€ y 27.000€. - Salario neto mensual aproximado: Entre 1.700€ y 1.770€ por 12 pagas, según las retenciones aplicables. - Propinas mensuales. - Horarios: Turnos partidos (ejemplo: 12:45 - 16:45 y 19:45 - 23:45). - Descanso: 2 días consecutivos rotativos por semana. - Ambiente de trabajo: Formarás parte de un equipo apasionado en un entorno innovador y dinámico, con oportunidades de crecimiento y desarrollo profesional. Responsabilidades principales: - Apoyar al Encargado de Sala en la gestión diaria del restaurante. - Supervisar y coordinar al personal de sala, garantizando un servicio de alta calidad. - Gestionar reservas y organización de mesas. - Resolver incidencias y atender las necesidades de los clientes. - Asegurar el cumplimiento de los estándares de calidad y protocolos de seguridad e higiene.

About the job Overview The Director of Groups Sales together with the Director of Sales is responsible for the development of successful solicitation strategies to all groups segments in terms of rooms, beverage and food and meeting space, in order to meet and exceed revenue goals. This position oversees and monitors the demand for groups business. He/she is responsible for the process from enquiry to conversion. The Director of Groups coaches and manages a team of Groups Sales managers, executives, coordinators, a Sales Analyst and Trainees. How it´s done ESSENTIAL FUNCTIONS Directs and manages all group and banquet sales activities to maximize revenue potential through verbal or written communication with clients and during site inspections Recruits, directs, and manages trains and counsels Groups Sales team. Leads weekly groups’ sales meeting. Participates in following meetings (as required): Sales Strategy, Morning briefing, sales strategy, pre-convention, training, and other sales related meetings. Designs in conjunction with Director of Sales and Director of Convention Services, HID’s for vital processes involving Groups and Sales in general. Works with the Director of Revenue Management to set the pricing of group requests. Works with other departments within the hotel to provide quality service to customers. Attends some trade shows, customer events, fam trips and local industry meetings. Sets objectives for groups and event sales team following the Marriott Sales Incentive Plan. Handles specific markets/segments according to experience and has own sales objectives. Maintains knowledge of market trends, competition and customers. Participates as a team player with all departments. Assists with projects and reports. REQUIREMENTS The Director of Group Sales must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: EU work permit is required. Proven experience in leading a (sales) team. Minimum of 4 years’ experience in Direct Sales. Passion for sales and for service. Able to work and deliver results under pressure. Must be able to speak, read, write and understand the primary language(s) used in the workplace: Spanish and English (Other languages are desirable). Enquires good communication skills, both verbal and written. Must possess computer skills, including, but not limited to, Microsoft Word, Excel. Good knowledge of Opera Sales & Catering & PMS systems, OneSource (SFA-web) desirable. Ability to assess/evaluate performance fairly. Knowledge of hotel and competitive environment. Desire to participate as part of a team. Good team player. Hours: The typical working schedule of the Director of Groups is from Monday to Friday from 09.00 AM to 17.00 PM but may be flexible depending on the business. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you. Department: Management About you Language required: Spanish. The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.

En pleno proceso de expansión, con 22 restaurantes y más de 700 empleados entre Barcelona, Madrid y Palma de Mallorca. Buscamos incorporar un/a Director/a de Restaurante llevará a cabo la gestión integral del restaurante, con especial focalización en la parte operativa, asegurando el correcto funcionamiento en base a la experiencia del cliente junto con la optimización de los recursos. Funciones principales: Dirección, planificación, organización y control del restaurante. Asegurar la mejor experiencia posible del cliente. Liderar los diferentes equipos y gestión de RRHH (captación y fidelización de talento, formación, promociones y planes de sucesión). Incentivar y controlar la venta mediante técnicas de upselling. Supervisión diaria de apertura y cierre y el servicio; realización de briefings diarios. Establecer los objetivos y presupuestos del restaurante, asegurando la correcta gestión del circuito administrativo. Análisis de la cuenta de explotación y cuadro de mando. Cumplir con las normas y requisitos legales, estándares de Gestión Medioambiental y APPCC. Controlar satisfacción del cliente (críticas, encuestas, Cover Manager, etc.) y las tendencias y comparativos de venta, ticket medio, etc. Requisitos: Formación en Hostelería, Turismo, ADE o similares. Experiencia mínima de 3 años como Director de Restaurante Facturación superior a 2MM€ Gestión de equipos aproximadamente de 20 personas.

About the job Job Number 24172294 Job Category Event Management Location Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Accountable for the overall success of the Banquets Department. Demonstrates knowledge by leading the team to accomplish daily goals. Ensures the highest level of service by training and developing staff and executing the requirements of events based on standards. Drives customer satisfaction and capitalizes on revenue during the event phase of a function. Provides clear and concise communications to everyone having ownership in the success of the event. Monitors and controls financial and administrative responsibilities to meet or exceed department goals. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area. CORE WORK ACTIVITIES Managing Banquet Operations • Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props). • Applies knowledge of all laws, as they relate to an event. • Uses banquet beverage “Use” records to control liquor costs and manage the banquet beverage perpetual inventory. • Ensures accurate customer billing for banquet events. • Ensures coordination and execution throughout the event. • Attends pre-conference meetings to ensure specifications of the group event are well executed. Leading Banquet Team • Attends and participates in all pertinent meetings. • Leads shifts and actively participates in the servicing of events. • Leads discussions to review scheduled events and proactively avoid service challenges and failures. • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Managing Profitability • Assists team in developing lasting relationships with groups to retain business and increase growth. • Manages department controllable expenses to achieve or exceed budgeted goals. Ensuring Exceptional Customer Service • Anticipates guests' needs and responds promptly. • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Handles guest problems and complaints. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Empowers employees to provide excellent customer service. • Strives to improve service performance. Conducting Human Resources Activities • Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. • Ensures property policies are administered fairly and consistently. • Monitors and manages the payroll function. • Schedules banquet service staff to forecast and service standards, while maximizing profits. • Ensures employees are treated fairly and equitably. • Effectively schedules to business demands and for tracking of employee time and attendance. • Celebrates successes and publicly recognizes the contributions of team members. • Strives to improve employee retention. • Ensures employees receive on-going training to understand guest expectations. • Sets goals and delegates tasks to improve departmental performance. • Provides additional training to employees of other departments when additional assistance is needed for larger functions. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Management About you Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

Hola! Somos Láserum, una empresa dedicada a la depilación láser diodo con 200 centros repartidos por todo el territorio nacional, y que seguimos en plena expansión y crecimiento. Es por ello que necesitamos incorporar a nuestra plantilla una persona con amplios conocimientos de nuestro sector y que haya cubierto anteriormente puestos como director/a de centro, jefe-a de zona, director/a comercial...etc. Las funciones principales para desarrollar son: · Supervisar el cumplimiento de protocolos de trabajo en los centros, asegurando el funcionamiento óptimo de los mismos. · Revisar el cumplimiento de imagen de marca en los centros (Publicidad, decoración...etc). · Gestión y resolución de incidencias. · Atención de cualquier necesidad que se pueda presentar en algún centro. El perfil que requerimos es: -Experiencia mínima de dos años en un puesto similar. -Imprescindible residencia en BARCELONA o alrededores -Buena comunicación y don de gente. -Es imprescindible que tengas experiencia en el sector de la depilación láser de diodo, y valoraremos muy positivamente si además tienes experiencia en el sector de las franquicias. -Ser una persona resolutiva. -Disponibilidad para viajar. -Tener gran autonomía. -Conocimientos informáticos (Paquete Office, etc) Las condiciones que ofrecemos son: -Jornada completa. -Contrato estable. Además, dispondrás de los siguientes beneficios sociales: -Porcentaje sobre objetivos. -Teléfono móvil. -Vehículo/kilometraje. -Flexibilidad horaria. Buscamos personas realmente preparadas e interesadas en el puesto para trabajar de manera presencial y llevando a cabo la supervisión de los centros situados en la zona de BARCELONA. Si consideras que tu perfil se ajusta a las características que solicitamos, no dudes en aplicar a la oferta, en Láserum estamos deseando conocerte.