Dutch Customer Service Agent- Airline project- - ADM Value Barcelona

Descriptif du poste Dans le cadre du renforcement d’une équipe spécialisée en opérations bancaires, nous recherchons un(e) Chargé(e) d’Analyse pour rejoindre le département Enhanced Due Diligence . Au sein d’une équipe dynamique, vous serez responsable de l’analyse et de la vérification de données liées aux comptes d’entreprises, dans le respect des procédures de conformité et de lutte contre les risques financiers. Ce poste est entièrement back-office et n’implique aucun contact direct avec les clients. Tâches Vos principales missions Analyser et vérifier les informations et documents liés aux comptes d’entreprises Effectuer des contrôles de conformité dans le cadre des procédures anti money laundry Identifier les incohérences ou risques potentiels dans les dossiers analysés Mettre à jour et documenter les informations dans les outils internes Assurer le suivi et la qualité des données traitées Collaborer avec les équipes internes afin de garantir le respect des processus et des délais Les analyses portent principalement sur des petites et moyennes entreprises (PME). Compétences requises Profil recherché Bonne capacité d’analyse et grande attention aux détails À l’aise avec l’analyse de données et le traitement d’informations Rigueur, sens de l’organisation et esprit critique Capacité à travailler dans un environnement structuré et orienté conformité Une première expérience en opérations, conformité, analyse de données ou environnement financier est un plus Français natif Avantages Conditions Type de contrat : CDD de 2 mois Date de début : 16 mars 2026 Possibilité d’évolution vers un CDI selon les performances et les besoins de l’activité Horaire de lundi au vendredi de 9hs a 17hs Rejoignez une équipe internationale et contribuez à la qualité et à la sécurité des opérations bancaires dans un environnement dynamique et en pleine croissance.

Eurofirms selecciona un/a agente servicio atención al cliente/a para importante empresa multinacional de aires acondicionados, situada en el Barrio Les Corts. La persona seleccionada desempeñará las siguientes funciones: • Emisión y recepción de llamadas., • Atención y gestión de recambios., • Gestiones en SAP o Salesforce, • Seguimiento y resolución de incidencias., • Tareas administrativas derivadas del puesto de trabajo. Requisitos: • portugués nativo/a, • Experiencia previa en puestos de atención al cliente., • Buscamos a una persona orientada a las personas, resolutiva y organizada., • Valorable residencia cercana al puesto de trabajo (zona Barrio Les Corts), • Horario: de Portugal de 10 a 19h con 1 hora de comida. Los festivos de Cataluña se turnan. Durante la formación de 9h a 18h., • Modalidad: Se trabaja en la oficina del cliente (Les Corts). Híbrido: 3 días de oficina y 2 días de teletrabajo., • Salario 10,62€b/h + plus idioma 0,89€b/h, • Contrato eventual iniciar por ETT+ posibilidad de continuar con la empresa.

Requisitos • Inglés mínimo nivel B2., • Español y catalán fluido, • Valoramos especialmente la actitud: buscamos una persona proactiva, resolutiva y con iniciativa., • Capacidad para trabajar en equipo (constante comunicación con planificadores y conductores)., • Persona responsable y comprometida., • Experiencia en atención al cliente., • Experiencia en uso de ERP, valorable Odoo., • Catalán y español nativo., • Buen manejo de herramientas ofimáticas., • Disponibilidad para incorporación inmediata. Si te apasiona la atención al cliente y buscas un proyecto estable donde seguir creciendo, ¡Queremos conocerte! Descripción Desde IMAN Temporing, empresa especializada en RRHH, queremos acompañarte en tu trayectoria laboral. #Conectamoseltalentoconlasoportunidades Desde la oficina de Barcelona estamos en búsqueda de un/a CUSTOMER SERVICE para importante empresa ubicada en Barcelona Centro. FUNCIONES ¿Cuáles serán tus funciones? • Atención telefónica y gestión de un alto volumen de llamadas., • Gestión y resolución de incidencias de forma eficaz., • Atención y resolución de dudas, ofreciendo una experiencia positiva en cada contacto., • Coordinar con los equipos de recogida y planificación para asegurar la correcta resolución de incidencias., • Mantener actualizada la información en el sistema ERP., • Colaborar con departamentos internos (facturación, logística, RRHH y operaciones)., • Elaborar reportes., • Cumplir estándares de calidad y tiempos de respuesta. ¿Qué te ofrecemos? • Contrato estable directamente con la empresa., • Horario: de lunes a viernes, de 10:00 a 18:00h o de 11:00 a 19:00 h. Flexibilidad horaria., • Salario: entre 18.000 y 21.000 euros brutos anuales, según experiencia., • Ambiente de trabajo dinámico y colaborativo, en centro de Barcelona

JOB SUMMARY Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Finance and Accounting or related major; 2 years experience in finance and accounting or related professional area. CORE WORK ACTIVITIES Managing Work, Projects, and Policies • Coordinates and implements accounting work and projects as assigned., • Coordinates, implements and follows up on Accounting SOP audits for all areas of the property., • Complies with Federal and State laws applying to fraud and collection procedures., • Generates and provides accurate and timely results in the form of reports, presentations, etc., • Analyzes information and evaluates results to choose the best solution and solve problems., • Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data., • Balances credit card ledgers., • Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary. Maintaining Finance and Accounting Goals • Achieves and exceeds goals including performance goals, budget goals, team goals, etc., • Develops specific goals and plans to prioritize, organize, and accomplish your work., • Submits reports in a timely manner, ensuring delivery deadlines., • Ensures profits and losses are documented accurately., • Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued., • Maintains a strong accounting and operational control environment to safeguard assets., • Completes period end function each period., • Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. Demonstrating and Applying Accounting Knowledge • Demonstrates knowledge of job-relevant issues, products, systems, and processes., • Demonstrates knowledge of return check procedures., • Demonstrates knowledge of the Gross Revenue Report., • Demonstrates knowledge and proficiency with write off procedures., • Demonstrates knowledge and proficiency with consolidated deposit procedures., • Keeps up-to-date technically and applying new knowledge to your job., • Uses computers and computer systems (including hardware and software) to program, develop financial spreadsheets, set up functions, enter data, or process information., • Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Leading Accounting Teams • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example., • Motivates and provides a work environment where employees are productive., • Imposes deadlines and delegates tasks., • Provides an "open door policy" and is highly visible in areas of responsibility., • Understands how to manage in a culturally diverse work environment., • Manages the quality process in areas of customer service and employee satisfaction. Managing and Conducting Human Resource Activities • Supports the development, mentoring and training of employees., • Provides constructive coaching and counseling to employees., • Trains people on account receivable posting techniques. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person., • Demonstrates personal integrity., • Uses effective listening skills., • Demonstrates self confidence, energy and enthusiasm., • Manages group or interpersonal conflict effectively., • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner., • Manages time well and possesses strong organizational skills., • Presents ideas, expectations and information in a concise well organized way., • Uses problem solving methodology for decision making and follow up., • Makes collections calls if necessary. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Soho House & Co. – Barcelona The place… Located in the Gothic Quarter, opposite Port Vell, the House has a private Club for our Members. The Health Club offers innovative options for taking care of our bodies and minds. We also have 56 rooms, a private cinema room, and our signature Cecconi's restaurant. The Role… As a Bellman at Soho House, your role is to deliver excellent service to create memorable experiences for our members and guests. Your main focus is to deliver a magical first impression, welcoming members and guests with warmth to deliver that ‘home away from home’ feeling. As a team we work to go the extra mile, keeping things simple and showing collaboration, kindness and passion in everything we do Main duties… • Ensuring every member is welcomed by their name and every guest is welcomed with open arms and in a hospitable manner; the Soho House way is warm and friendly., • Give recommendations to the guest, help with reservations., • Support with reservations, rooming tour, luggage., • Building and maintaining positive relationships with members and guests, ensuring you are always approachable and helpful., • Creating a fun and positive atmosphere whilst maintaining professionalism., • Supporting, directing and problem solving in real time to ensure any member or guest related concerns or complaints are resolved straight away., • Showcasing brand knowledge across all our Houses, amenities, pricing, events etc., • Managing guest lists and bookings across the House., • Following all company policies and procedures in relation to code of conduct, health & safety, security and confidentiality. What We are looking for... A successful Bellman for Soho House will ideally have up to 1 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success. ● Passion for hospitality ● Strong attention to details ● Excellent customer service ● Fluent in English and Spanish ● Organised and reliable ● Ability to handle feedback to achieve member satisfaction ● Ability to multitask and work in a fast-paced environment ● Ability to understand and follow written and verbal instructions Benefits... Team meal whilst on shift prepared by our chefs Soho Friends Membership 50% Team discount on Food & Drink, 7 days a week Team Room Rates; Any Bedroom, Any House, $100 a night Birthday Day Off Discount on Cowshed products and Soho Home (up to 20%) Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.

Your Role As an Upsell Agent, you play a crucial role in boosting both customer satisfaction and company revenue . You advise existing customers on additional products and services that perfectly match their needs. You are a natural at building relationships and know exactly how to translate added value into a successful sale. Your Responsibilities Your Profile • Fluency in Dutch and English is required., • Commercially driven and result-oriented ., • Excellent communication skills and a high level of persuasiveness., • Empathic with the ability to listen closely to customer needs., • Available full-time for a comprehensive 1.5-week training program ., • Positive mindset and a great team player. What We Offer • Interesting remuneration + monthly bonus, • Additional sales commissions (Your effort determines your success; there is no cap on your earnings!), • 39h/week schedule, giving you 6 extra holiday days per year, • Permanent contract after a 1-month probation period, • Career growth & skill development opportunities, • International, friendly, and supportive team culture, • Tax-free benefits (restaurant, transport, childcare), • Free personal training sessions, • Free online Spanish lessons outside working hours, • Hybrid position Location Barcelona, Spain Start date: 30 March

¡Únete a nuestro equipo como Agente Junior de Servicio a Huéspedes! Buscamos a alguien apasionado por brindar un servicio resolutivo, de calidad y con calidez a nuestros huéspedes. ¿Qué buscamos en ti? • Experiencia en operaciones de apartamentos turísticos., • Inglés fluido ¡obligatorio! y, si hablas otros idiomas, ¡será un plus!, • Actitud de servicio orientada a la satisfacción del huésped., • Personalidad extrovertida, con buena energía y facilidad para trabajar en equipo., • Disponibilidad para trabajar en fines de semana y días festivos., • Días rotativos: Lunes a domingo (días de descanso con base en la operativa), • Horario 14:00h a 22:00h, • Vacaciones: 23 días al año