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  • Recepcionista de Hotel
    Recepcionista de Hotel
    20 days ago
    Full-time
    L'Hospitalet de Llobregat

    Recepcionista de Noche – Hostel (Zona Collblanc / Camp Nou) Hostel ubicado junto a la estación de metro de Collblanc, a pocos pasos del Camp Nou, busca incorporar un/a recepcionista de noche. Nuestro objetivo es que cada huésped se sienta como en casa, priorizando siempre el trabajo en equipo y una excelente atención al cliente. Perfil que buscamos: • Vocación de servicio y actitud positiva para contribuir a un buen ambiente en el hostel., • Capacidad para resolver problemas de forma ágil y eficiente., • Nivel medio/alto de español e inglés (imprescindible). Otros idiomas serán valorados., • Persona multifuncional, con disposición para asumir distintas tareas más allá del front desk., • Experiencia previa en recepción valorada, pero no excluyente. Funciones principales: • Recepción y atención al cliente., • Gestión de OTAs (Booking, Hostelworld, etc.)., • Coordinación de limpieza y mantenimiento del albergue. Condiciones: • Jornada de 40 horas semanales., • Turno mixto de tardes y noches (5 noches por semana). Night Receptionist – Hostel (Collblanc / Camp Nou Area) Hostel located next to Collblanc metro station, just steps from Camp Nou, is looking for a Night Receptionist to join the team. Our goal is to make every guest feel at home, always putting guests first and working collaboratively. What we’re looking for: • Strong customer service mindset and positive energy to contribute to a great hostel atmosphere., • Problem-solving skills and the ability to handle situations efficiently., • Intermediate/advanced level of Spanish and English (required). Additional languages are a plus., • A proactive and versatile person—reception work goes beyond the front desk., • Previous experience is valued but not required. Main responsibilities: • Guest reception and customer service., • OTA management (Booking, Hostelworld, etc.)., • Coordination of cleaning and maintenance tasks within the hostel. Conditions: • 40 hours per week., • Mixed shift (afternoons and nights), 5 nights per week., • Fixed weekly schedule. If you enjoy working with people in a dynamic, multicultural environment, this could be a great opportunity for you.

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  • Base Assistant & Charter Coordinator
    Base Assistant & Charter Coordinator
    20 days ago
    €25 hourly
    Part-time
    Barcelona

    Location: Barcelona - Port Forum (Onshore) About Seaesta: Seaesta is a nautical charter business in Barcelona operating under Lista 6ª regulations. We provide high-quality nautical experiences and are looking for a reliable Base Assistant for our daily dock operations at Port Forum. Key Responsibilities: Providing the customer with full assistance (Check-in + Check-out): a) Customer Welcome: Greeting clients at the dock and providing a professional introduction to their charter day. b) Documentation & Legal: Managing the signing of rental contracts, verifying IDs/nautical licenses, and ensuring all paperwork complies with Spanish maritime regulations. c) Safety Briefing: Explaining safety equipment and basic boat operation (for license-free boats under 5m). d) Payments: (if needed) managing payments of the customers. e) Performing detailed inspections of the vessels before and after each rental (hull, engine hours, propeller, and equipment) f) Ensuring the boats are clean and ready for the next client Compensation & Availability a) Format: This is a per-service / on-call professional collaboration. b) Workload: Approximately 1-4 hours per day, strictly based on our charter booking schedule. c) Payment: Fixed professional fee of €12.50 per intervention (complete cycle of Check-in + Check-out). The estimated time per boat is 30 minutes total. Payment is guaranteed for every service performed upon presentation of invoice. d) Flexibility: Ideal for professionals seeking a side activity already based near Port Forum with high flexibility during the nautical season. Requirements: a) Languages: Fluent in Spanish and English is mandatory. Other languages (French or German) are a plus. b) Professionalism: High attention to detail and strong communication skills. c) Reliability: Punctuality and ability to work independently during the season. d) Legal: Must have a valid work permit for Spain and be registered as Autónomo. e) Nautical Knowledge: Previous experience in the nautical sector or basic knowledge of boat handling/mechanics is preferred. What we offer: a) A dynamic role in a new professional charter company. b) Transparent and professional working environment. c) On-call flexibility: Work is scheduled according to confirmed bookings, allowing you to manage your own time outside of the intervention windows Tipo de puesto: Autónomo Duración del contrato: 5 meses Ubicación del trabajo: Empleo presencial

    No experience
    Easy apply
  • Dutch Customer Service Agent- Airline project-
    Dutch Customer Service Agent- Airline project-
    1 month ago
    €1930–€2300 monthly
    Full-time
    Sant Martí, Barcelona

    Customer Service Dutch market Job Description. ADM Value is a BPO based in Barcelona and one of our clients is a leading international airline dedicated to providing top-notch travel experiences to our passengers. We are currently seeking a highly motivated and customer-focused individual to join our team as an Airline Customer Service Representative, specifically for the Dutch market. Position Overview: As an Airline Customer Service Representative for the Dutch market, you will play a crucial role in ensuring our Dutch-speaking passengers have a seamless and enjoyable travel experience. You will be the primary point of contact for passengers, addressing their inquiries, resolving issues, and providing excellent service in Dutch. Key Responsibilities: Respond to customer inquiries and assist with booking reservations, ticket changes, and other flight-related services in Dutch. Handle passenger complaints and concerns professionally and efficiently, striving to achieve satisfactory resolutions. Provide information about flight schedules, baggage policies, and other relevant airline services. Collaborate with other departments within the company to coordinate passenger requests and provide a unified customer experience. Stay up-to-date with airline policies, industry regulations, and market trends to provide accurate and helpful information. Maintain detailed records of customer interactions and transactions in our customer service database. Proactively communicate flight delays, cancellations, and other travel disruptions to passengers in a timely manner. Qualifications: Native in Dutch, both spoken and written, with strong communication skills Fluent in English, both spoken and written. Prior customer service experience in the airline industry is a plus. Exceptional interpersonal and problem-solving skills. Empathetic and customer-focused attitude. Ability to remain calm and professional under pressure. Flexibility to work in shifts, including evenings, weekends, and holidays. Knowledge of airline reservation systems is an advantage. Strong computer skills and proficiency with standard office software. What We Offer: Competitive salary and bonus package. 39hs a week with a permanent contract. Training and opportunities for career development. A dynamic and international work environment. The chance to be part of a growing, innovative airline company. Shifting hours, mornings from 8 to 4pm and afternoons from 12 to 8pm (two working weekends a month) Our offices are in 22@ in Poblenou, BCN. How to Apply: If you are a dedicated and service-oriented individual who is fluent in Dutch and passionate about providing exceptional customer experiences, we encourage you to apply. Please send your resume and a cover letter. ADM Value is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Immediate start!
    Easy apply
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