Dutch Vehicle Assistance

Servicio al Cliente

hace 23 horas21 vistas

Important travel insurance company needs to incorporate Vehicle Assistance agents to support its roadside assistance services in the Dutch market.
Our client
Our client is an organization that offers a diverse range of services centered around mobility, road safety, and sustainability. These include roadside assistance, insurance, and travel services, alongside efforts to promote responsible and sustainable transportation. With a strong focus on Corporate Social Responsibility (CSR), the organization works to create a sustainable living environment and address socially relevant issues. It provides A-label quality products and services while actively advocating for the interests of drivers and the broader mobility sector. Working here offers the opportunity to contribute to these important causes.
Your functions
You will be in charge of coordinating and organizing assistance for customers experiencing vehicle issues in Spain, Portugal, Morocco, or Andorra. Your responsibilities will include reassuring stranded vacationers over the phone, arranging towing services, contacting garages for repairs, managing replacement transportation, and organizing vehicle repatriation. You will work in an emergency response team and handle irregular shifts.
Position requisites



  • Skills: Customer service, Microsoft Office suite usage
  • Languages: Native or bilingual Dutch in addition to fluent Spanish and English (spoken and written)
  • Availability for alternate shifts (daytime, evening, night and weekend)
  • Previous experience in similar positions
  • Customer and performance orientation
  • Capable of operating independently, decisively and stress-resistant
  • Entrepreneurial attitude


** Your benefits**
  • Temporary position from May/June until the end of September
  • Base salary of EUR 25,900 gross per year
  • Full time (40 hours per week) with rotating shifts
  • Various pluses: Plus for irregular hours, plus for transport, plus for telework, etc. (with pluses the salary reaches 27,000 gross euros annually)
  • International and informal working environment
  • Offices located in Barcelona, Spain (city center)
  • Experiencia
    Se requiere
  • Idiomas
    Neerlandés – Experto
    Español – Avanzado
    Inglés – Avanzado
  • Jornada
    Completa
  • Horario
    Full time (40 hours per week) with rotating shifts
  • Salario
    25.900 € – 27.000 € anual
  • Extras
    Various pluses

pin icon170 Carrer d'Aragó, L'Eixample, 08011, Barcelona

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Servicio al ClienteBarcelona

Randstad • Más de 250 empleados

En JOB TODAY desde julio, 2022

Empresa trabajo temporal

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