Business Analyst - SAP Logistics, Omnichannel and Retail Operations
hace 17 horas
Madrid
At Izertis, we are looking for SAP Business Analysts with strong expertise across Logistics Execution, Extended Warehouse Management, and Retail Omnichannel processes. You will act as a strategic functional lead, bridging the gap between operational excellence, digital retail experiences, and SAP core systems. Your mission is to ensure seamless end-to-end client and product flows by aligning SAP ERP and SAP SD processes with the sophisticated needs of a global luxury ecosystem. Key Responsibilities • Application Lifecycle Management (ALM): Own the full lifecycle of SAP logistics and retail applications, from requirements gathering and solution design to build, deployment, and operational run., • SAP Functional Configuration: Perform hands-on configuration in SAP ERP LE, SAP EWM, and SAP SD, ensuring system behavior aligns with business scenarios across Maisons, boutiques, and distribution centers., • Omnichannel Process Design: Support client journeys such as Click and Collect, Ship-from-Store, and Cross-Maison returns by designing scalable SAP SD and order management flows., • 3PL and System Integration: Manage functional design and maintenance of interfaces between SAP backends and external logistics partners, ensuring data integrity and real-time visibility., • Requirement Engineering: Translate complex business needs into functional specifications, user stories, and wireframes, maintaining high-quality documentation in Confluence., • Agile Backlog Management: Own and prioritize the Jira backlog, ensuring user stories are ready for development sprints., • Cross-Functional Collaboration: Coordinate with E-commerce, Logistics, Finance, and Retail Operations teams to ensure seamless data flow and process alignment across the entire supply chain and retail landscape., • Advanced Troubleshooting: Lead the investigation and resolution of complex issues in multi-system environments, minimizing operational downtime. Technical Skills • SAP Expertise: Deep functional knowledge of SAP ERP LE, SAP EWM, and SAP SD (pricing, ATP, order management)., • Omnichannel Logic: Understanding of Distributed Order Management (DOM) and integration between e-commerce platforms and SAP backends., • Tools: Proficiency in Jira for backlog management and Confluence for functional documentation., • Testing and Quality: Ability to design and execute UAT scenarios for logistics and retail flows., • Methodology: Experience working with Agile (Scrum or Kanban) and Waterfall project frameworks. Soft Skills • Multicultural Communication: Excellent communication skills, able to collaborate with stakeholders across countries, cultures, and time zones., • High Autonomy: Self-driven and organized professional capable of managing priorities independently in fast-paced environments., • Conflict Resolution: Strong stakeholder diplomacy skills, able to harmonize requirements across different Maisons and business domains., • Workshop Leadership: Ability to lead functional workshops, align business expectations, and support long-term product strategy. Language Requirements • English: Mandatory. Full professional proficiency required for global collaboration and documentation., • French: A strong asset, highly valued for interaction with Maison stakeholders and French-speaking teams. Profile and Qualifications • University degree in Information Technology, Engineering, Business, or Supply Chain Management., • Previous experience as a Business Analyst in SAP environments, ideally within luxury retail, fashion, or global supply chain operations., • Proven ability to remain structured and methodical while performing hands-on troubleshooting in high-pressure situations., • Experience supporting international rollouts and complex multi-system landscapes. What We Offer • Permanent contract from day one., • Flexible working hours., • Flexible compensation package, including health insurance, meal vouchers, transportation, childcare support, and more., • Continuous training to help you grow your career and specialize in what you are passionate about. Who We Are With more than 29 years of experience, Izertis is listed on the BME Growth Market and ranks among the 1,000 fastest-growing companies in Europe. We offer you the opportunity to develop your career alongside more than 2,300 professionals, through our offices across Europe, America, and Africa, and with a presence in more than 50 countries, delivering services and projects through a broad portfolio of technological solutions. If you believe this opportunity matches your professional goals, we would be delighted to receive your application.