Technical Pre-Sales Engineer, FAE (Time and Frequency Systems)
4 days ago
Zaragoza
p h3Job Description /h3 pAs a Technical Pre-Sales Engineer, you will play a crucial role in the sales process by bridging the gap between technical expertise and client requirements. You will work closely with the sales team (CEMs) to understand customer needs and demonstrate how our technical solutions can address those needs effectively. This role requires a deep understanding of Time and Frequency systems level products, excellent communication skills, and the ability to translate technical concepts into clear, compelling presentations. /p h3Key Responsibilities /h3 ul liServe as a technical advisor to the sales team, providing insights and recommendations on product capabilities, compatibility, and customization options based on customer needs. /li liCollaborate with the sales team to understand customer requirements and develop tailored solutions. Prepare and deliver technical presentations, demonstrations, and product trainings to potential clients. /li liAssist in the creation of technical proposals, bids, and quotations by translating customer requirements into detailed technical specifications (and cost estimates together with CEM). /li liConduct product demonstrations either remotely or on-site to showcase key features, functionalities, and benefits to prospective clients. Address technical questions and concerns during demonstrations to ensure a clear understanding of the product's value proposition. /li liCreate test plans and conduct verification tests such as acceptance testing and proofs of concept (PoC). Create test reports and discuss results with clients. /li liDevelop and maintain project‑specific and customized technical documentation, including test plans/reports, customized specifications, solution descriptions and FAQs to support the sales process and facilitate customer understanding. /li liWork closely with the FTS technical support team on a case‑by‑case basis, such as escalations (normally TechSupport is owner). Monitor and collaborate on post‑sales technical support to clients, including troubleshooting technical issues, resolving product‑related challenges, and coordinating with the engineering or support teams as needed. /li liConduct training sessions for internal sales teams to enhance their technical understanding of products and services. Stay updated on industry trends, competitor offerings, and emerging technologies to provide valuable insights to both sales and product development teams. /li liGather feedback from customers regarding product performance, user experience, and feature requests. Communicate this feedback to BU and relevant teams to inform product improvements and enhancements. /li /ul h3Requirements Qualifications /h3 ul liBachelor’s or Master’s degree in Electrical Engineering, Computer Science, Telecommunications, or a related technical field. /li liProven at least 5 years of experience in technical pre‑sales, systems engineering, or field application engineering, preferably within the Frequency and Time Systems domain. /li liStrong understanding of technical sales processes and customer engagement. /li liExcellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non‑technical audiences. /li liExperience with lab testing, PoC, and technical documentation. /li liAbility to work independently and collaboratively in a multicultural, geographically dispersed team. /li liWillingness to travel within the EMEA region as required. /li liProficiency in English; additional EMEA languages are a plus. /li /ul h3Travel Time /h3 p25% - 50% /p /p #J-18808-Ljbffr