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Bienvenid@ a Eurostars Hotel Company, La Industria de la Felicidad! Eurostars Hotel Company es la cadena hotelera de Grupo Hotusa del que forman parte las marcas Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels y Tandem Suites. Actualmente, nuestro portofolio cuenta con más de 300 hoteles con presencia en más de 20 países de todo el mundo. Nuestra actividad está avalada por un importante know how que se refleja en todos los ámbitos, desde la gestión hotelera a los valores de marca o al cuidado en la experiencia del huésped. Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talento y la ilusión del equipo humano que lo forma. Por ello, buscamos personas que sientan pasión por su trabajo y que quieran crecer con nosotros. ¿Quieres unirte a la Industria de la felicidad? Buscamos un/a Becario/a para el departamento de Administración en nuestra oficina de Barcelona. ¿Qué vas a hacer? Dar soporte en la gestión administrativa dirigidas fundamentalmente a proveedores internacionales. Colaborar con la Preparación de las órdenes de aprobación de las facturas para su posterior pago. Apoyar en la Gestión de incidencias con los proveedores. ¿Qué buscamos? Formación en Turismo, ADE o afines: Si estudias gestión empresarial o el sector turístico, ¡este puesto es para ti! Interés por el turismo y habilidades analíticas: Si te apasiona el mundo del turismo y sabes analizar datos para tomar decisiones, ¡te necesitamos en nuestro equipo! Inglés avanzado: Imprescindible para poder interactuar con nuestros socios internacionales. Posibilidad de convenio con tu universidad: ¡Una gran oportunidad para adquirir experiencia práctica mientras continúas con tus estudios! ¿Qué ofrecemos? 50% de descuento en nuestros hoteles de alta gama: ¡Accede a descuentos exclusivos en nuestros hoteles de 4/5 alrededor del mundo! Además, tu familia también podrá disfrutar de un 20% de descuento, Formación ilimitada con The Power Business School: ¡Accede gratuitamente a todos nuestros programas formativos, desde MBA hasta cursos de digitalización y desarrollo de habilidades! Club del Empleado: Benefíciate de descuentos exclusivos en productos y servicios de ocio, tecnología, deporte, moda ¡y mucho más! Noches de hotel gratis: ¡Si recomiendas a alguien para nuestro equipo, te premiamos con noches de hotel gratis! ¿Por qué unirte a nosotros? Crecimiento profesional: Formarás parte de un equipo dinámico con oportunidades de aprendizaje y desarrollo continuo. Ambiente internacional: Trabajarás en una empresa global, abriendo puertas a nuevas experiencias y conexiones. Desarrollo personal y profesional: Apostamos por el talento joven, ofreciéndote las herramientas necesarias para crecer dentro de nuestra empresa. Si eres una persona comprometida, abierta al cambio y con visión a largo plazo, ¡este es tu lugar! Si te entusiasma el reto y crees que encajas con el perfil, no dudes en postularte. Si conoces a alguien que pueda interesarle, ¡comparte esta oferta!

Bienvenid@ a Eurostars Hotel Company, La Industria de la Felicidad Eurostars Hotel Company es la cadena hotelera de Grupo Hotusa del que forman parte las marcas Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels y Tandem Suites. Actualmente, nuestro portafolio cuenta con más de 300 hoteles con presencia en 24 países de todo el mundo. Nuestra actividad está avalada por un importante know how que se refleja en todos los ámbitos, desde la gestión hotelera a los valores de marca o al cuidado en la experiencia del huésped. Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talento y la ilusión del equipo humano que lo forma. Por ello, buscamos personas que sientan pasión por su trabajo y que quieran crecer con nosotros. ¿Quieres unirte a la Industria de la felicidad? Actualmente estamos buscando a un/a Técnico/a Administrativo/a Junior para nuestras oficinas de Barcelona, ubicadas por la Sagrada Familia . ¿De qué serás responsable? Labores administrativas dirigidas fundamentalmente a proveedores internacionales. Preparación de las órdenes de aprobación de las facturas para su posterior pago. Gestión de incidencias con los proveedores. Gestión de crédito y cobro. ¿Qué buscamos? Formación en Administración o carreras a fines. Experiencia de 1 a 2 años como como administrativo. Habilidades de ofimática avanzadas (Office). Nivel alto de inglés. Se valorará experiencia en el sector hotelero. ¿Qué ofrecemos? En Grupo Hotusa podrás formar parte de una empresa líder en el sector travel, en continuo crecimiento y expansión global, que apuesta por el constante desarrollo profesional de su equipo. Además, al formar parte de Grupo Hotusa podrás disfrutar de los siguientes beneficios: 50% de descuento en nuestros hoteles de alta gama: Podrás beneficiarte de descuentos de hasta el 50% en todos nuestros magníficos hoteles 4/5 alrededor del mundo y hasta un 20% para tus familiares. Formación The Power Business School: Acceso 100% gratuito e ilimitado a todas las formaciones (MBA, digital, ofimática, Skills etc) de la mano de nuestro partner The Power Business School, la escuela de negocios online nº 1 del mercado e impartida por los mejores profesionales en activo del sector Formación en Idiomas: Tendrás acceso a nuestra formación en idiomas, tanto presencial como online. Acceso a nuestro Club del Empleado: donde podrás beneficiarte de diferentes tipos de descuentos y ventajas de todo tipo (ocio, tecnología, deporte, moda etc) Disfrutar de noches de hotel gratis: con el Programa de referenciados de Grupo Hotusa, recompensamos las recomendaciones que se transforman en contrataciones. Si recomiendas a alguien y le contratamos, recibes noches de hotel gratis. Si este proyecto te interesa y crees que encajas en el perfil, nos encantaría que apliques a la posición. O, si conoces a alguien que le pueda interesar, no dudes en compartir esta oferta.

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island's most iconic resort: a tranquil oasis where the sea, the land, and subtropical vegetation blend effortlessly with iconic Moorish-inspired architecture. The resort's 462 guest rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, enjoy magnificent views of the Atlantic Ocean, Mount Teide, or the resort's lush gardens. An award-winning culinary destination in its own right, this 5-star Tenerife resort features world-class restaurants ranging from simple, light cuisine to Michelin-starred fine dining. Offering a true escape, this timeless resort boasts multiple swimming pools, a 2,500 sqm Spa & Fitness Center, and the largest Ritz Kids in Europe. JOIN OUR TEAM! ...as a Front Desk Agent at The Ritz-Carlton Tenerife, Abama. Who are we looking for? Are you passionate about creating memorable experiences from the very first moment? As a Front Desk Agent, you will be the first impression of our resort and play a key role in delivering a warm and personalized welcome to our guests. If you enjoy providing exceptional service, love interacting with people from different cultures, and thrive in a dynamic luxury environment, we would love to meet you! Your responsibilities include... Welcoming guests in a warm, professional manner in alignment with The Ritz-Carlton standards. Efficiently managing check-in and check-out procedures, ensuring a seamless and personalized guest experience. Providing accurate information about the resort's facilities, services, experiences, and activities. Responding proactively and efficiently to guest inquiries, requests, and special requirements. Managing reservations, modifications, and guest information updates within hotel systems. Performing administrative and billing tasks in accordance with company procedures. Handling guest concerns, complaints, and requests with empathy, professionalism, and a strong focus on guest satisfaction. Coordinating closely with departments such as Housekeeping, Concierge, Guest Relations, Reservations, and Food & Beverage to ensure an exceptional guest experience. Promoting hotel services and facilities by identifying opportunities for upselling and enhancing the guest experience. Maintaining the front desk area in a clean, organized, and professional manner in line with luxury brand standards. Ensuring the confidentiality and security of guest information at all times. Complying with Marriott International and The Ritz-Carlton policies, procedures, and service, quality, and safety standards. What we would like from you... You have a naturally guest-oriented attitude and enjoy creating exceptional guest experiences. Ideally, you have previous experience in Front Office, customer service, or similar roles within the hospitality or service industry. You possess excellent communication skills and enjoy interacting with international guests. You are well-organized, able to manage multiple tasks simultaneously, and remain calm during busy periods. You are solution-oriented, detail-focused, and capable of anticipating guests' needs. You enjoy working as part of a team and collaborating with different departments. You are fluent in Spanish and English ; additional languages will be highly valued. You have basic computer skills and, preferably, experience working with hotel management systems. You already hold a valid work permit for Spain. How we inspire you... Become part of our team and contribute your ideas and creativity to the daily experiences of our guests. Do you know what makes working here special? It means being part of moments that guests will remember long after they have left. An attractive salary above market standards for your flexible assignment at our hotel. Travel worldwide across our more than 9,500 hotels with excellent employee rates ("Explore Rate") and enjoy exclusive benefits. By the way, these benefits also apply to your family, partner, and parents. Enjoy food & beverage offerings in our more than 9,500 hotels with a 20% discount. Benefit from a 50% discount on our resort's culinary offerings. Did you know that you can receive up to a 75% discount on flights if you are a resident of Tenerife? Comprehensive corporate benefits with numerous discounts on leisure activities and travel. A special birthday surprise to celebrate your special day. Enjoy our resort as a guest after one year of service with us, a once-in-a-lifetime experience. 13th and 14th salary payments. Innovative learning concepts to support your professional journey. We even have our own training university! Career development opportunities and prospects within an international company. Complimentary meals provided in our employee dining room. No need to worry about your uniform (where applicable according to department); we provide it and take care of the laundering of your professional attire. We love celebrating, especially with you! Team outings, employee celebrations, Employee Appreciation Week, anniversaries, and many more occasions to recognize and celebrate you and your colleagues. We care about our community in many ways. Join our social responsibility initiatives and give back to society. Your health is one of our priorities, which is why we offer comprehensive occupational healthcare. (All benefit and bonus programs are subject to individual company regulations. Applicable tax and social security laws apply, and any deductions will be administered through payroll adjustments. There is no legal entitlement to these programs, and the employer reserves the right to modify the offering at any time.) Have we sparked your interest? Then apply now through Marriott Careers and submit your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law. Across more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that they stay with our guests long after their visit has ended. By attracting the best hospitality professionals who create memories for a lifetime, we believe everyone succeeds when empowered to be creative, thoughtful, and compassionate. Every day, we set the standard for rare and exceptional luxury service around the world and take pride in delivering excellence in the care and comfort of our guests. Your role will be to ensure that The Ritz-Carlton's Gold Standards are delivered with care and attention. The Gold Standards are the foundation of The Ritz-Carlton and guide us every day in our pursuit of excellence. It is this foundation, and our belief that culture drives success, that has earned The Ritz-Carlton its reputation as a global leader in luxury hospitality. As part of our team, you will learn and exemplify our Gold Standards, including our Employee Promise, Credo, and Service Values. In return, we promise to provide you with the opportunity to take pride in your work and in the people you work alongside. By joining The Ritz-Carlton, you become part of Marriott International's portfolio of exceptional brands. Here, you can do your best work, pursue your purpose, belong to an amazing global team, and become the very best version of yourself. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Buscas unas practicas donde puedas aplicar todo lo aprendido? algo que te motive? Sí, es asi! esta es tu oportunidad NH Hoteles dispone de una beca en prácticas en el Area de Prevención de Riesgos Laborables, ubicada en Servicios Centrales España (c/ Alfonso Gómez 30-32 Madrid). Las tareas a desarrollar serán las siguientes: - Colaborar en la investigación de accidentes de trabajo. - Colaborar en la gestión de personal especialmente sensible, según el Procedimiento de Protección a la Maternidad. - Colaborar en el control de la prestación de la Vigilancia de la Salud a los empleados. - Acompañar a los técnicos de prevención en visitas a hoteles para la realización de: Evaluaciones de riesgo. - Auditorías de gestión. - Formaciones en PRL. - Simulacros de emergencia. - Preparación de documentación de PRL Requisitos mínimos Formación Académica: - Alumno recién titulado o Diplomatura Técnica y cursando Master en Prevención de Riesgos Laborales (especialidades en Seguridad, Higiene Industrial y Ergonomía, preferiblemente). *Conocimientos específicos: - Valorable nivel medio-alto de inglés. - Conocimientos a nivel de usuario del paquete Office. - Necesaria formación en las 3 especialidades. *Perfil Requerido - Capacidad de Planificación - Orientación a la Calidad - Capacidad de Comunicación - Trabajo en Equipo - Proactividad Se ofrece Ofrecemos: - 700 euros de ayuda al estudio - 112 de ticked comida - Jornada Flexible - Horario de verano en Julio y Agosto - 6 meses prorrogables otros 6 meses - Horario de L a J de 8 a 17:30 y V de 8 a 14 Las prácticas en NH Hotel Group responden a un compromiso como compañía con los/las futuros/as profesionales de nuestro sector para completar vuestra formación práctica proporcionando un entorno de aprendizaje rico en experiencias.

JOB SUMMARY Responsible for the operation of the club lounge, ensuring that the highest levels of hospitality and service are provided. Areas of responsibility include guest and employee engagement, and human resources. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Maintains condition of the club lounge and orders supplies and equipment. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting Operations and Management of the Club Lounge • Ensures that all company standards are being maintained in each area of the club lounge. • Ensures all team members meet or exceed all brand requirements. • Supervises all areas of club lounge operations in the absence of Room Operations management. • Maintains working condition of club lounge equipment and orders supplies as necessary. • Promotes both Guarantee of Fair Treatment and Open Door policies. • Ensures employees have the proper supplies and uniforms. • Understands night audit procedures and being able to comprehend and utilize reports as necessary. • Understands and complies with loss prevention policies and procedures. • Opens and closes Front Desk/ Housekeeping shifts and ensures completion of assigned shift checklist and other duties. • Provides a safe working environment in compliance with OSHA/MSDS. • Coordinates with Food and Beverage to support lounge operations. • Complies with all corporate accounting procedures. • Performs required annual quality audit. Supporting the Management and Development of Club Lounge Team • Stays readily available/approachable for all employees. • Extends professionalism and courtesy to employees at all times. • Leads by example demonstrating self-confidence, energy and enthusiasm. • Assists/teaches team managers scheduling against guest and hours/occupied room goals. • Sets clear performance expectations with club lounge employees. • Assists team supervisors with constructive coaching and counseling. • Solicits feedback for continuous improvement. Managing the Guest Experience • Extends professionalism and courtesy to guests at all times. • Motivates and encourages staff to solve guest and employee related concerns. • Provides excellent customer service by being readily available/approachable for all guests. • Coordinates customer group requests. • Takes proactive approaches when dealing with guest concerns. • Assists employees in understanding guests’ ever-changing needs and expectations, and how to exceed them. Conducting Human Resource Activities • Trains staff and monitors adherence to all relevant policies and procedures. • Communicates performance expectations employees in accordance with job descriptions for each position. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures that all relevant training is provided to employees in a timely fashion. • Assists in performing the payroll function. • Oversees daily shift operations and ensures compliance with all policies, standards and procedures. • Takes proactive approaches when dealing with employee concerns. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island's most iconic resort: an oasis of tranquility where the sea, land, and subtropical vegetation blend with architecture inspired by Moorish design. With 462 guest rooms and suites – divided between the vibrant Citadel and the exclusive Retreat – offering breathtaking views of the Atlantic Ocean, Mount Teide, or the resort's lush gardens, this five-star destination is home to award-winning dining experiences ranging from casual cuisine to Michelin-starred restaurants. The resort also features multiple swimming pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids in Europe. On Abama's golden sandy beach, guests enjoy an exclusive area with complimentary sunbeds and umbrellas. Join our team... as a Sales Manager – Travel Industry at The Ritz-Carlton Abama Resort in Tenerife! Who we're looking for… Are you passionate about developing business opportunities and building long-lasting relationships within the travel industry? As a Sales Manager – Travel Industry , you will be responsible for driving revenue growth by developing strategic partnerships and managing key accounts across the travel trade segment, while representing the legendary service, luxury, and excellence that define The Ritz-Carlton. We are looking for a dynamic, results-driven professional with outstanding relationship-building and negotiation skills, capable of identifying new business opportunities, maximizing revenue, and creating long-term partnerships with travel agencies, tour operators, destination management companies (DMCs), consortia, wholesalers, and other key industry partners. Your responsibilities include… Develop and execute sales strategies to grow revenue from the Travel Industry segment. Manage and develop a portfolio of key accounts, strengthening relationships with travel agencies, tour operators, DMCs, luxury travel advisors, consortia, wholesalers, and other strategic partners. Identify and secure new business opportunities to maximize the resort's revenue and market share. Negotiate commercial agreements, contracts, and preferred partnerships while ensuring profitable and sustainable business relationships. Represent the resort at international trade shows, workshops, roadshows, sales missions, and industry events. Plan and conduct sales calls, client presentations, site inspections, and familiarization (FAM) trips to showcase the resort's unique experiences. Work closely with Revenue Management, Marketing, Reservations, and Operations to ensure aligned commercial strategies and exceptional guest experiences. Analyze market trends, competitor activity, and account performance to identify new opportunities and develop action plans. Prepare sales reports, forecasts, and production analyses, ensuring continuous follow-up on assigned accounts and business objectives. Ensure all sales activities are delivered in accordance with The Ritz-Carlton's standards of quality, luxury, and service excellence. Provide personalized service to clients and business partners, building trust and fostering long-term relationships. Ensure compliance with Marriott International policies, procedures, and brand standards. Collaborate with the Sales team to achieve departmental goals and contribute to the continued success of the resort. What we expect from you… Bachelor's degree in Hospitality Management, Tourism, Business Administration, Marketing, or a related field, or equivalent professional experience. Previous experience as a Sales Manager or in a similar commercial role within the luxury hospitality or travel industry. Proven experience managing B2B accounts and developing business within the Travel Industry segment. Strong understanding of the national and international travel trade, including travel agencies, tour operators, DMCs, wholesalers, and consortia. Excellent sales, negotiation, and relationship management skills. Strong commercial mindset with a proven ability to identify and develop new business opportunities. Outstanding communication, presentation, and networking abilities. Analytical skills with the ability to interpret sales data and develop effective business strategies. Willingness to travel regularly for sales trips, trade shows, and client meetings. Proficiency in Microsoft Office and experience working with CRM systems and sales tools. Professional proficiency in English and Spanish. Additional languages will be considered an asset. Valid work permit for Spain. What we offer… (The same corporate benefits package applies.) Competitive salary above market standards. Travel the world with special rates at more than 9,500 Marriott hotels ("Explore Rate"), available for you, your partner, parents, and family members. Enjoy our culinary experiences with a 20% discount at Marriott hotels and 50% discount within the resort. Up to 75% discount on flights if you reside in Tenerife. Corporate benefits with discounts on leisure and travel. A special birthday gift. Experience the resort as a guest after one year of service – a unique employee benefit! Additional annual bonus payment. Innovative training programs and continuous learning opportunities. Excellent career development opportunities within a global company. Complimentary meals in the employee dining room. Uniform provided and professionally laundered. Employee celebrations, anniversary events, and special recognition weeks. Community engagement and volunteering activities. (All benefit and bonus programs are subject to internal policies and applicable tax and labor regulations. There is no legal entitlement to these programs, and the employer reserves the right to amend them at any time.) Have we inspired you? Apply through Marriott Careers and submit your application. Across more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that they remain with guests long after their stay. We believe that everyone succeeds when empowered to be creative, thoughtful, and compassionate. Every day, we set the standard for luxury hospitality, taking pride in delivering excellence in guest care and comfort. Your role will be to represent The Ritz-Carlton and build strategic partnerships that drive business growth while ensuring our Gold Standards are reflected in every interaction with clients and travel partners. These standards are the foundation of our culture and the reason The Ritz-Carlton remains a global leader in luxury hospitality. As part of our team, you will learn and exemplify our principles, including our Credo, Employee Promise, and Service Values. By joining The Ritz-Carlton, you become part of the Marriott International portfolio of brands. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: a tranquil oasis where the ocean, volcanic landscape, and subtropical vegetation blend seamlessly with unique Moorish-inspired architecture. With 462 rooms and suites, world-class dining experiences, and an unparalleled setting, we offer much more than a stay—we create unforgettable memories. JOIN OUR TEAM! …as Director of Revenue at The Ritz-Carlton Tenerife, Abama. Who are we looking for? Are you a strategic leader with a strong commercial mindset and a passion for maximizing business performance? As Director of Revenue Management, you will be responsible for defining and leading the resort’s overall revenue strategy, optimizing profitability, driving growth, and ensuring a strong competitive position in the market. As a key member of the hotel’s leadership team, you will work closely with the General Manager and the Sales, Marketing, Finance, and Operations teams to develop strategies that maximize financial performance and enhance brand value. We are looking for a highly analytical and commercially driven professional with strong influencing skills, capable of transforming data into strategic decisions that drive the performance of one of Europe’s most iconic luxury resorts. Your responsibilities will include… Strategic Revenue Management Leadership Define and lead the resort’s overall revenue management strategy to maximize revenue, profitability, and market share. Develop pricing, segmentation, distribution, and inventory strategies aligned with the business’s financial objectives. Identify growth opportunities and new revenue streams through demand analysis and market trend evaluation. Lead forecasting, budgeting, and long-term revenue planning processes. Ensure dynamic and proactive management of rates and inventory in response to evolving market conditions. Business Analysis & Financial Performance Oversee the ongoing analysis of key performance indicators, including ADR, RevPAR, Occupancy, RevPAR Index, and Market Penetration Index. Interpret market intelligence, STR reports, and competitive benchmarking data to identify opportunities and risks. Lead the development of annual room revenue budgets and financial forecasts. Present data-driven recommendations and strategic insights to the Executive Committee. Drive initiatives focused on maximizing profitability and optimizing the business mix. Cross-Functional Leadership & Organizational Influence Serve as the Revenue Management expert and strategic advisor to the resort’s leadership team. Partner closely with Sales, Marketing, Finance, and Operations leaders to ensure an integrated commercial strategy. Provide strategic guidance on demand, pricing, market positioning, and revenue opportunities across departments. Effectively communicate performance results, market trends, opportunities, and challenges to ownership, executive leadership, and key stakeholders. Build strong and collaborative relationships with internal teams and business partners. Systems Management & Operational Excellence Ensure the effective use and optimization of Revenue Management Systems, PMS platforms, and distribution channels. Maintain the integrity and accuracy of data used to support decision-making processes. Drive continuous improvements in revenue management processes, methodologies, and technologies. Ensure compliance with Marriott International standards and industry best practices. Talent Development & Team Leadership Lead, develop, and mentor the Revenue Management team. Foster a high-performance culture built on collaboration, innovation, and excellence. Identify development opportunities and growth plans for team members. Promote a data-driven decision-making culture across the organization. What We Are Looking For Bachelor’s degree in Business Administration, Economics, Finance, Hospitality Management, or a related field. Proven experience in Revenue Management within the hospitality industry, preferably in luxury hotels or resorts. Experience leading commercial strategies and Revenue Management teams. Advanced knowledge of forecasting, pricing, distribution, segmentation, and inventory management. Experience with Revenue Management Systems, PMS platforms, STR reporting, and market analysis tools. Strong analytical and financial acumen. Excellent leadership, communication, and influencing skills. Ability to thrive in a dynamic, multicultural, and results-oriented environment. Fluency in English and Spanish. Valid work authorization for Spain. How We Inspire You Join a team where data drives strategic decisions and every analysis contributes directly to creating extraordinary guest experiences. Professional development opportunities within one of the world’s most recognized hospitality companies. Access to continuous learning and leadership development programs. International career growth opportunities across Marriott International. Exclusive discounts on hotels, dining, and experiences worldwide. A dynamic, innovative, and multicultural work environment. A culture built on excellence, collaboration, and talent development. Would you like to be part of this unique experience? At Marriott International, we are committed to providing equal opportunity, fostering an inclusive environment, and creating access to career opportunities for all. We actively promote a workplace where the diverse backgrounds, experiences, and perspectives of our associates are valued and celebrated. Our greatest strength lies in the extraordinary blend of cultures, talents, and experiences that our people bring to Marriott every day. We are committed to non-discrimination on the basis of disability, veteran status, or any other protected characteristic under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

ASSISTANT DIRECTOR OF HUMAN RESOURCES The Ritz-Carlton Tenerife, Abama JOIN OUR TEAM! The Ritz-Carlton Abama Resort, Tenerife, is one of the island's most renowned luxury resorts. Set in an exceptional location overlooking the Atlantic Ocean, the resort combines luxury, nature, outstanding gastronomy, exceptional service, and unforgettable guest experiences. We are looking for an Assistant Director of Human Resources to join our leadership team and contribute to the development of our people, culture, and employee experience across the resort. This is an exciting opportunity for an experienced HR professional who is passionate about hospitality, people development, and delivering excellence in a luxury environment. Who Are We Looking For? Are you passionate about people, hospitality, and creating an exceptional employee experience? As Assistant Director of Human Resources, you will support the Director of Human Resources in leading and implementing the resort's people strategy while ensuring excellence in day-to-day HR operations. You should be comfortable working in a fast-paced, multicultural luxury hospitality environment and be able to handle sensitive employee matters with professionalism, empathy, confidentiality, and discretion. You will play a key role in fostering a positive, inclusive, and high-performance culture, partnering closely with department leaders and employees across the resort. We are looking for a proactive, approachable, and business-oriented HR professional with excellent communication skills, strong organizational abilities, and a genuine passion for helping people. Your Responsibilities Ensure compliance with Spanish labor legislation, collective agreements, and applicable company policies. Contribute to workforce planning, staffing analysis, and organizational effectiveness. In conjunction with the Director of Human Resources, lead HR projects, audits, meetings, and initiatives at resort and Marriott level. Support the Director of Human Resources in the implementation of the resort's people strategy and HR initiatives. Act as a trusted HR partner to department leaders and employees, providing guidance and support on people-related matters. Support recruitment, selection, onboarding, and talent attraction initiatives. Ensure an excellent employee onboarding experience aligned with The Ritz-Carlton culture and service philosophy. Support performance management, employee development, and succession planning processes. Support the implementation of Marriott International and The Ritz-Carlton HR policies, procedures, and standards. Provide guidance to managers on employee relations, performance, attendance, conduct, and workplace matters. Handle employee concerns and sensitive situations with professionalism, empathy, confidentiality, and discretion. Support disciplinary and grievance processes in accordance with company policies and applicable legislation. Monitor and develop HR metrics in conjunction with HR Director and prepare relevant reports to support business and people’s decisions. Support payroll and HR administration processes, ensuring accuracy and compliance. Ensure that confidential employee records and HR documentation are being hold accurately. Collaborate with department leaders to identify staffing challenges and develop effective people solutions. Support the HR team in maintaining a high level of service to employees and internal stakeholders. What We Expect From You We are looking for an experienced, multi-faceted HR professional with a genuine passion for hospitality, people development, and organizational excellence, who will have the potential to take on broader responsibilities as the role evolves. We particularly value: A minimum of 3 years in an HR Manager (or above) capacity in a complex, luxury hospitality environment. Strong knowledge of Spanish labor legislation and HR best practices. Proven previous experience in Human Resources, preferably within luxury hotels, resorts, or high-end hospitality environments. Experience with HR systems and digital HR tools is essential. Bachelor's degree in Human Resources, Business Administration, Psychology, Labor Relations, Hospitality Management, or a related field. Experience in recruitment, employee relations, performance management. Genuine passion for people, hospitality, luxury service, and employee experience. Experience supporting managers and employees across multiple operational departments. Strong understanding of employee engagement and organizational culture. Excellent communication, interpersonal, and conflict-resolution skills. Ability to build trusted relationships with employees and leaders at all levels. Strong organizational skills and attention to detail. Ability to manage multiple priorities in a dynamic and demanding environment. High level of confidentiality, integrity, professionalism, and discretion. Proactive, solutions-oriented, and business-minded approach. Strong analytical and problem-solving skills. Ability to work effectively within a multicultural and international team. Fluency in Spanish and English. Knowledge of additional languages will be considered an advantage. Valid work authorization in Spain. What We Offer Attractive salary above market standards. Travel the world with special rates at more than 9,500 Marriott hotels through the Explore Rate, also available for family members and partners. Enjoy our gastronomic offering with a 20% discount at our hotels and up to 50% throughout the resort. Up to 75% discount on flights if you are a Tenerife resident. Special birthday gift. After one year of service, enjoy the resort as a guest and experience it from the other side. Extra annual payment and bonus based on performance. Innovative training and professional development programs. Career growth opportunities within an international company. Complimentary meals in the employee cafeteria during working hours. Laundry service. Employee celebrations and events, including outings, anniversaries, special weeks, and other activities. Activities and initiatives aimed at making a positive contribution to the community. (All benefit and bonus programs are subject to the company's internal regulations and applicable tax and social security laws. There is no legal entitlement to these programs, and the employer may modify the offer at any time.) An Opportunity to Grow in Luxury Hospitality HR Working as an Assistant Director of Human Resources at The Ritz-Carlton Abama Resort means becoming part of a team where people are at the heart of the guest experience. You will have the opportunity to work in a high-profile luxury resort, partnering with leaders and employees across different departments and contributing directly to the development of a strong service culture. You will be part of an environment where leadership, professionalism, empathy, innovation, and attention to detail are essential. Every day will be an opportunity to develop people, strengthen teams, support business leaders, and contribute to an employee experience that reflects the same level of excellence we strive to provide our guests. As part of The Ritz-Carlton, you will learn and embody our Gold Standards, including our Credo, Employee Promise, and Service Values. We believe everyone can reach their full potential when given an environment where they are empowered to be creative, thoughtful, passionate, and proud of the work they do. Have We Inspired You? If you would like to develop your career in Human Resources within luxury hospitality and become part of The Ritz-Carlton Tenerife, Abama team, we invite you to apply through Marriott Careers with your application documents. Join a team where people, leadership, and attention to every detail come together to create an extraordinary employee and guest experience. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive, people-centered culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered by applicable law. At more than 100 award-winning properties around the world, the Ladies and Gentlemen of The Ritz-Carlton create experiences so exceptional that they remain in the memory long after the stay. Every day, we set the standard for unique and exceptional luxury service around the world, and we take pride in delivering excellence in the care and comfort of our guests. By joining The Ritz-Carlton, you join a portfolio of brands within Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Descripción del empleo Gestionar y procesar con precisión todas las solicitudes de reserva recibidas a través de los distintos canales de distribución, garantizando su atención dentro del mismo día hábil y conforme a los procedimientos y estándares de la marca. Mantener un enfoque comercial orientado a maximizar la ocupación y los ingresos del hotel, asesorando a los huéspedes sobre la opción de alojamiento y los servicios que mejor se adapten a sus necesidades. Brindar una atención personalizada y de excelencia, ofreciendo una experiencia alineada con los estándares de hospitalidad y calidad de la compañía. Verificar el cumplimiento de las políticas de tarifas, cancelaciones, modificaciones y depósitos aplicables a cada reserva. Coordinar con los diferentes departamentos del hotel las solicitudes especiales de los huéspedes, garantizando una adecuada preparación para su llegada y una estancia memorable. Identificar y aprovechar oportunidades de up-selling y cross-selling, promoviendo categorías superiores de habitaciones, promociones vigentes y servicios adicionales del hotel, con el fin de incrementar los ingresos y mejorar la experiencia del huésped. Mantener actualizado el inventario de habitaciones y asegurar el adecuado control de la disponibilidad en el sistema de gestión hotelera. Resolver de manera ágil y profesional las incidencias relacionadas con reservas, escalando los casos que lo requieran al Supervisor de Reservas. Gestionar grupos reservados de manera individual por los participantes, asegurando el cumplimiento de las condiciones pactadas y la correcta coordinación con las áreas involucradas. Requisitos Excelentes habilidades de comunicación oral y escrita, con una marcada orientación comercial y capacidad para identificar oportunidades de venta. Dominio del español, inglés y francés tanto hablado como escrito ; el conocimiento de otro idioma será considerado un valor añadido. Capacidad para establecer, mantener y fortalecer relaciones profesionales con clientes internos y externos, ofreciendo un servicio de excelencia. Habilidad para trabajar de forma colaborativa y eficaz como parte de un equipo multidisciplinario. Sólidas habilidades interpersonales, de negociación y resolución de problemas, con capacidad para tomar decisiones oportunas. Alto nivel de organización, planificación y seguimiento de tareas, con atención al detalle. Capacidad para gestionar eficientemente un alto volumen de llamadas, correos electrónicos, solicitudes y reservas, manteniendo la calidad y precisión en el servicio. Marcada orientación al cliente, demostrando empatía, cortesía y profesionalismo, incluso en situaciones de alta demanda o presión. Manejo del sistema de gestión hotelera Opera PMS. Dominio de herramientas de Microsoft Office, especialmente Word, Excel y Outlook, a nivel intermedio o avanzado. Información adicional ¿Qué ofrecemos? Beneficios exclusivos en hoteles del grupo Accor en todo el mundo, para que disfrutes de experiencias únicas dentro de nuestra red internacional. Retribución flexible con opciones como restaurante, transporte y mutua privada. Parking para bicicletas y patinetes , con punto de carga. Un entorno de trabajo dinámico, multicultural y motivador , rodeado de profesionales apasionados por la hospitalidad de lujo. Oportunidades de desarrollo profesional , tanto dentro de la propiedad como en otros hoteles de la marca en cualquier parte del mundo. Formación continua a través de nuestra plataforma Learn Your Way , diseñada para impulsar tu talento y tu crecimiento profesional.

Citadines South Kensington is seeking an experienced and confident Residence Manager to become part of our Team. You will report to the Operations Manager, leading the management team with the smooth running of the day to day operations. As Residence Manager , you will be responsible for: Leading the overall day-to-day operation of the residence, ensuring high standards of guest service, operational performance and compliance with company and brand standards. Managing and developing the property team, creating an engaged, productive and positive working environment while supporting performance, development and career growth. Taking ownership of the property’s financial performance, including budgeting, forecasting, payroll and achieving or exceeding agreed financial targets. Driving guest satisfaction by analysing feedback, managing complaints effectively and implementing actions to continuously improve the guest experience. Working closely with Sales, Revenue, Finance, HR and other support functions to deliver the property’s business plan and maximise commercial performance. Ensuring compliance with health & safety, operational, maintenance and company policies and procedures, including effective crisis and emergency management. Supporting the long-term development of the property, including sustainability initiatives, commercial relationships, maintenance of the product and identifying opportunities for continuous improvement. To be successful in the role of Residence Manager , we require: At least 5 years’ management experience, ideally within the hospitality or serviced-apartment sector, including experience at Assistant Residence Manager or equivalent level. Previous Front Office experience, with a good understanding of Revenue Management, budgeting, forecasting, basic accounting and P&L analysis. Strong leadership and people-management skills, with the ability to motivate, develop and engage a diverse team. Excellent communication and interpersonal skills, with the ability to build effective relationships with colleagues, senior stakeholders, clients and guests. Highly organised, proactive and commercially minded, with strong attention to detail and the ability to prioritise and make decisions under pressure. A solutions-focused approach, with the confidence and initiative to identify opportunities, resolve challenges and continuously improve the operation. Strong commitment to delivering an exceptional guest experience, alongside a good understanding of workplace health & safety and operational compliance. This is your opportunity to be part of our team as a Residence Manager . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Team Development, Team Management, Hospitality, Problem Solving

Buscas un nuevo reto? Si es asi sigue leyendo! Minor Hotels Spain dispone de una beca para el Departamento Comercial dando soporte administrativo. Las tareas a desarrollar serán las siguientes: • Soporte al equipo de comerciales de España, Portugal, Andorra, Francia y Nueva York con la herramienta Cvent Transient para las negociaciones B2B • Gestión CRM SAP • Carga tarifas • Gestión de incidencias • Creación de cuentas • Respuesta a leads de empresas • Asistencia a formaciones sobre la herramienta Requisitos Formación Académica: - Cursando, preferiblemente, último año de la Grado de Turismo/ADE o Master relacionado. Conocimientos específicos: - Nivel medio-alto de inglés (hablado y escrito) - Conocimiento a nivel de usuario del paquete Office. Perfil Requerido: - Capacidad de Organización. - Orientación al detalle. - Trabajo en Equipo. Se ofrece *Condiciones: - Duración: 6 meses con posibilidad de prorrogar por 6 meses más. - Jornada Completa de L a J de 9 a 18:30h y V de 9 a 15h. - Ayuda económica de 700€ brutos/mes + 112€ ticket restaurante. Las prácticas en NH Hotel Group responden a un compromiso como compañía con los/las futuros/as profesionales de nuestro sector para completar vuestra formación práctica proporcionando un entorno de aprendizaje rico en experiencias

Do you have a commercial mindset and get energy from working with people? Are you structured and do you love to advise others when it comes to the organization and planning of meetings and events? Your mission, should you choose to accept it… As our brand-new Meeting & Events Coordinator Intern, you support in driving commercial results for all our revenue streams and coordinate the Meeting & Event bookings for our location in Barcelona. No one does it better when it comes to selling the TSH concept and all of our products and services to our guests. You’ll make sure that people will easily find us and come to connect in our hotel to experience our ‘one of a kind’, unique spaces. You’ll be working to sell our meeting rooms, our awesome hotel rooms or a fabulous dinner at our restaurant. On top of that, your goal is to make each guest return and you do this by delivering the best TSH guest-experience. In case you don’t know who we are (ahem): Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do: You’ll assist with answering questions and making bookings for our Commercial Partnerships. This happens through various channels such as: telephone, third parties and e-mails. You’ll help with the development of customer accounts to drive business into TSH Barcelona properties and to increase market/customer share in all revenue streams. You’ll work within current business strategies and recognizing potential opportunities. From admin to hosting, you’ll do it all. You’ll prepare, update and file all correspondence. You’ll prepare the meeting & events functions sheet with completed final and accurate details for our banqueting department. You’ll host meetings together with the banqueting department/stakeholders. You’re responsible for maintaining an effective follow-up system to secure business and provide an after sales service in order to secure repeat business. You’ll assist our heroes in Finance to ensure a smooth ride - from invoicing down to payments. You’ll compile statistics and reporting for our cluster management and commercial teams. You’ll support with the creation and roll out of the local commercial strategy. Who You Are: You’ll be enrolled in the university for the entire duration of the internship You’re fluent in Spanish and English with excellent communications skills (verbal as well as written). You have a positive, can-do attitude towards working within a team. You’re highly organised and with a high level of attention to detail. You’re a multi-tasker with strong problem-solving skills and a hands-on mentality You’re sales driven and commercially savvy. Cross and upselling is a second nature to you. You’re extremely guest and service oriented. You're studying within the EU. What We Offer: An amazing work environment with a fantastic vibe and lots of positive energy. On the job coaching and guidance. Monthly compensation for your internship. The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry. The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change A first glimpse into the world of Hospitality with one of the most innovative players in the market. Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks? A wonderful workplace to call home with, dare we say it, fun colleagues. Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

OPERATIONS MANAGER – LOCKE LONDON TOWER BRIDGE We’re seeking a driven Operations Manager to support our hotel operations and deliver an exceptional guest experience. Reporting into the Cluster General Manager, you will be responsible for the day-to-day running of the hotel, ensuring all departments operate smoothly and consistently meet the highest standards of service. Working closely with teams across Front Office, Housekeeping, Food & Beverage, and Maintenance, you will drive efficiency, performance, and guest satisfaction. We’re looking for a hands-on leader who leads by example, inspires their team, and creates a positive, high-performing culture. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Management: Manage and coordinate all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, and other operational departments. Ensure compliance with health, safety, and legal regulations. Monitor daily operations to maintain smooth functioning and resolve issues promptly. Guest Experience: Maintain high standards of customer service and guest satisfaction. Handle guest complaints and feedback professionally, ensuring timely resolution. Implement initiatives to enhance guest loyalty and repeat business. Financial & Revenue Management: Assist in budgeting, forecasting, and cost control measures. Monitor departmental expenses and implement strategies to maximise profitability. Assist Cluster/General Manager to optimise occupancy and ADR (Average Daily Rate). Leadership & Development: Recruit, train, and mentor department heads and teams. Conduct performance reviews and implement development plans. Foster a positive work culture and ensure compliance with HR policies. Quality & Brand Standards: Ensure all departments adhere to brand standards and operational SOPs. Conduct regular audits and inspections to maintain quality and consistency. Drive continuous improvement initiatives. Strategic Planning: Contribute to long-term operational strategies aligned with business goals. Identify opportunities for innovation and efficiency improvements. Support sustainability and corporate social responsibility initiatives. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY Passionate about hotel operations and delivering exceptional guest experiences Strong leadership and people management skills Excellent communication, coaching and problem-solving abilities Exceptional financial acumen and understanding of hotel revenue streams Knowledge of PMS, POS and operational software Ability to work under pressure and adapt to changing priorities Energetic, adaptable, and comfortable working in a fast‑paced, guest‑focused environment YOUR PROVEN TRACK Bachelor’s degree in hospitality management or related field (preferred) Minimum 5 years of experience in hotel operations, with at least 2 years in a managerial role. Proven track record in managing multi-department operations including F&B WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island's most iconic resort: an oasis of relax where the sea, land, and subtropical vegetation blend seamlessly with iconic Moorish-inspired architecture. The resort's 462 guest rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, enjoy magnificent views of the Atlantic Ocean, Mount Teide, or the resort's lush gardens. An award-winning culinary destination in its own right, this 5-star resort in Tenerife features world-class restaurants ranging from light, casual dining to Michelin-starred fine dining experiences. Offering a haven of escape, this timeless resort boasts multiple swimming pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids program in Europe. JOIN OUR TEAM!... as a Spa Supervisor Who are we looking for? Are you passionate about wellness, luxury service, and team leadership? As a Spa Supervisor, you will play a key role in the daily operation of our Spa facilities, ensuring exceptional guest experiences while maintaining the highest standards of quality and service that define The Ritz-Carlton. If you are an organized, dynamic, and guest-focused professional with experience in wellness, spa, or hospitality environments, this is an excellent opportunity to further your career at one of Europe's most prestigious resorts. Your responsibilities will include... • Inform employees of general hotel information, internal policies, operational procedures, and any relevant department communications. • Respond to guest inquiries regarding Spa services, treatments, facilities, and retail products. • Verify guest information and confirm scheduled treatments prior to service delivery. • Oversee the daily appointment schedule, ensuring the efficient management of bookings, resources, and guest flow. • Coordinate last-minute schedule changes, resolve booking issues, and ensure a seamless guest experience. • Actively promote Spa services, treatments, and retail products to support revenue and departmental objectives. • Manage inventory requests and monitor stock levels of Spa products, supplies, and equipment. • Inspect work areas, tools, and equipment to ensure compliance with company cleanliness, safety, and quality standards. • Coordinate with the Engineering department regarding preventive and corrective maintenance needs within the Spa. • Support management with recruitment, onboarding, training, scheduling, coaching, and employee development activities. • Lead by example and foster a culture of excellence, professionalism, and outstanding guest service. • Ensure compliance with operational procedures, company policies, and brand standards. • Report and document accidents, injuries, incidents, and unsafe working conditions in accordance with company guidelines. • Deliver exceptional guest experiences by anticipating guest needs and providing personalized solutions. • Build and maintain positive working relationships with team members and collaborate effectively with other resort departments. • Ensure adherence to quality standards and implement corrective action plans when necessary to improve performance and guest satisfaction. • Protect the confidentiality of guest and company information at all times. • Perform other reasonable job duties as requested by supervisors or management. What we're looking for in you... • High School Diploma, Secondary Education Certificate, or equivalent qualification. • Minimum of 2 years of relevant experience in a Spa, wellness center, luxury hotel, or similar hospitality environment. • Knowledge of Spa operations, treatment scheduling, guest service, and wellness industry standards. • Ability to lead, motivate, coach, and develop team members. • Strong organizational, problem-solving, and decision-making skills. • Guest-focused mindset with a passion for delivering exceptional service. • Sales and upselling skills related to Spa treatments and retail products. • Ability to work collaboratively across multiple departments. • Excellent communication and interpersonal skills. • Proactive, professional, and results-oriented approach. • Proficiency in Microsoft Office and Spa reservation management systems. • Fluency in Spanish and English; additional languages are considered an asset. • Valid authorization to work in Spain. Preferred Qualifications • Additional education or certification in Wellness, Spa Management, Hospitality, or related fields. • Previous supervisory experience within a luxury Spa or hotel environment. • Knowledge of Forbes, Marriott, Ritz-Carlton, or other luxury hospitality service standards. How we inspire you... Become part of our team and contribute to the success of one of Europe's most prestigious resorts. Your professionalism and commitment to excellence will help create exceptional experiences for our guests and corporate clients at The Ritz-Carlton Tenerife, Abama. • Attractive salary package aligned with your experience and responsibilities within a leading luxury hospitality company. • Travel around the world across our more than 9,500 hotels with exclusive employee rates through our "Explore Rate" program. These benefits also extend to your family, partner, and parents. • Enjoy a 20% discount on Food & Beverage offerings at our more than 9,500 hotels worldwide. • Enjoy a 50% discount on our own culinary offerings. • Did you know that residents of Tenerife may receive up to 75% discounts on flights? • Extensive corporate benefits with numerous discounts for leisure activities and travel. • Special birthday surprise on your special day. • Enjoy a unique resort stay experience after one year of service with us. • We provide 13th and 14th month salary payments. • Innovative training concepts supporting your professional growth, including access to our own learning university. • Career development opportunities and advancement prospects within an international company. • Complimentary meals provided in our employee dining facility. • No need to worry about uniforms (where applicable). We provide and clean your professional attire. • We love celebrating our employees through team outings, employee appreciation events, Employee Week celebrations, anniversaries, and much more. • We actively support our community through various social responsibility initiatives and encourage you to participate. • Your health is one of our top priorities, which is why we offer comprehensive occupational healthcare services. (All benefit and incentive programs are subject to individual company regulations. Tax and social security laws apply, and any applicable deductions will be processed through payroll. Participation in these programs does not constitute a legal entitlement, and the employer reserves the right to amend benefits at any time.) Have we sparked your interest? Then apply now through Marriott Careers and submit your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest's stay, the memory remains with them. By attracting the world's finest hospitality professionals who create lifelong memories, we believe everyone succeeds when empowered to be creative, thoughtful, and compassionate. Every day, we set the standard for rare and exceptional luxury service worldwide, and we take pride in delivering excellence in the care and comfort of our guests. Your role will be to ensure that The Ritz-Carlton Gold Standards are upheld with care and dedication. The Gold Standards are the foundation of The Ritz-Carlton and guide us every day to be better than the day before. It is this foundation and our belief that culture drives success that have earned The Ritz-Carlton its reputation as a global leader in luxury hospitality. As part of our team, you will learn and exemplify our Gold Standards, including our Employee Promise, Credo, and Service Values. In return, we promise to provide you with the opportunity to take pride in your work and the people you work alongside. By joining The Ritz-Carlton, you become part of the Marriott International portfolio of brands. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

OIN OUR TEAM! The Ritz-Carlton Abama Resort, Tenerife , is looking for a Group Sales Trainee to join our team for a period of 6 months. This opportunity is aimed at university students who are looking to gain professional experience in luxury hospitality, sales, and events , within an international environment focused on service excellence. As a Group Sales Trainee , you will support the Group Sales team in managing and coordinating group requests, events, and business opportunities, contributing to the positioning of The Ritz-Carlton Abama as a leading destination for high-end groups, meetings, incentives, and events. You will have the opportunity to learn from experienced hospitality professionals and gain first-hand insight into the commercial operations of a luxury resort, participating in sales processes, proposal preparation, client follow-up, and coordination with the different departments involved in each group or event. Key Responsibilities Support the Group Sales team with the day-to-day management of group, meeting, incentive, and event enquiries. Assist with the preparation and follow-up of commercial proposals, quotations, and contracts . Enter, update, and maintain group and business opportunity information in the department's systems and tools. Follow up on enquiries, leads, and business opportunities, ensuring a timely and professional response. Support communication with clients, agencies, companies, and other commercial partners under the supervision of the team. Assist in the organization and coordination of site inspections, sales visits, and resort presentations . Collaborate with other departments, including Banquets, Catering, Events, Reservations, Front Office, and Finance, to ensure the smooth coordination of groups. Support the planning and follow-up of groups and events from the enquiry stage through to execution. Prepare documentation, presentations, agendas, and other materials required for meetings and events. Maintain an up-to-date database of clients, agencies, companies, and commercial contacts. Monitor market trends, competitors, and business opportunities within the MICE and Group Business segments. Support the preparation of basic reports and the collection of data related to sales, groups, and events. Participate in commercial activities, presentations, trade shows, workshops, and other business development initiatives when required. Apply The Ritz-Carlton standards of quality and excellence in all interactions with clients and colleagues. Under the supervision of the team, you will have the opportunity to apply your academic knowledge in a real professional environment and develop essential skills in sales, negotiation, customer service, group and event management, commercial communication, organization, and hospitality . What We Are Looking For We are looking for a proactive, organized, communicative, and customer-oriented individual with a genuine interest in sales, events, and the luxury hospitality industry. We particularly value: Interest in sales, events, hospitality, tourism, and guest experience . Excellent written and verbal communication skills. Ability to build professional relationships and establish trust with clients and colleagues. Strong customer service mindset. Excellent organizational skills and attention to detail. Interest in developing commercial and negotiation skills. Ability to manage multiple tasks and priorities in an organized manner. Proactive, responsible, and results-oriented attitude. Ability to work effectively within a multicultural and international team. Basic knowledge of Microsoft Office, particularly Excel and PowerPoint , will be considered an advantage. Confidence and fluency in Spanish and English . Knowledge of additional languages will be considered an advantage. Previous experience in sales, events, tourism, hospitality, customer service, or administration will be a plus. What We Are Looking For Currently enrolled in a Bachelor's or Master's degree at a university. Internship must be mandatory or recognized by the university, where applicable. Availability to complete a 6-month internship . Availability to start as soon as possible . Genuine interest in luxury hospitality, tourism, sales, and events. Fluent level of Spanish and English. Ability to work effectively in an international and multicultural environment. Professionalism, responsibility, initiative, and attention to detail. Valid work authorization in Spain. Internship Conditions & Benefits We offer two compensation options: Option A Accommodation provided by the company. €300 net per month. Option B No accommodation provided. €500 net per month. Additional Details Meals are included in the employee cafeteria during working hours only. For administrative interns, uniforms are not provided; professional attire in accordance with the hotel's image standards is required. Uniform laundry service is available at the hotel for the relevant departments. All benefit and bonus programs are subject to the company's individual regulations. Applicable tax and social benefit laws apply, and any tax deductions will be managed through the appropriate payroll adjustments. There is no legal entitlement to these programs, and the employer may modify the offer at any time. An Opportunity to Grow As part of The Ritz-Carlton , you will have the opportunity to learn and apply our Gold Standards , which form the foundation of our culture and the way we deliver exceptional service. You will learn alongside professionals in luxury hospitality and hotel sales , while becoming part of an international team committed to creating memorable experiences for both our guests and our corporate and group clients. Our promise to you is to provide an opportunity to take pride in the work you do, learn from some of the industry's best professionals, and develop the skills and competencies needed to begin your career in the hospitality industry. Have We Sparked Your Interest? If you are looking for a professional experience in Group Sales within an international luxury resort , we invite you to submit your application through Marriott Careers , indicating your availability to start. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive, people-centered culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JOIN OUR TEAM! The Ritz-Carlton Abama Resort, Tenerife is looking for motivated and enthusiastic students to join our team through a 6-month internship opportunity. We offer internship opportunities across several departments, allowing students to gain valuable professional experience within the luxury hospitality industry and develop their skills in an international environment focused on service excellence. Available Departments Internship opportunities may be available in the following areas: Front Office Housekeeping Food & Beverage Culinary Human Resources Finance Sales & Marketing Meetings & Special Events The specific department and responsibilities will depend on the candidate's academic background, interests, skills, and the operational needs of the resort. Your Opportunity As a Trainee at The Ritz-Carlton Abama, you will have the opportunity to become part of a professional and multicultural team while gaining hands-on experience in one of the world's leading luxury hospitality environments. Depending on your assigned department, you may support daily operations, departmental projects, guest services, administrative activities, events, or other initiatives that contribute to the successful operation of the resort. Throughout your internship, you will work alongside experienced hospitality professionals and have the opportunity to apply your academic knowledge in a real-world environment. Your responsibilities may include: Supporting the daily activities and operations of your assigned department. Assisting with departmental projects and initiatives. Providing professional and attentive service to guests, where applicable. Supporting administrative tasks, documentation, and departmental organization. Collaborating with colleagues and other departments to ensure operational excellence. Following The Ritz-Carlton's standards, policies, and procedures. Participating in projects designed to improve the guest experience and operational efficiency. Developing professional skills relevant to your area of study. Maintaining a positive, proactive, and professional attitude throughout the internship. Depending on the department, you may have the opportunity to develop skills in guest relations, hospitality operations, food & beverage, culinary arts, housekeeping, human resources, finance, sales, marketing, communication, administration, and event management . What We Are Looking For We are looking for motivated, responsible, and enthusiastic students who are interested in developing their professional experience within the luxury hospitality industry. We particularly value: Genuine interest in hospitality, tourism, and the hotel industry. Positive and proactive attitude. Strong sense of responsibility and professionalism. Excellent interpersonal and communication skills. Ability to work effectively as part of a team. Strong organizational skills and attention to detail. Willingness to learn and take on new responsibilities. Ability to work in a multicultural and international environment. Customer-oriented mindset. Confidence and fluency in English or Spanish. Knowledge of additional languages will be considered a plus. Previous experience in hospitality, tourism, customer service, administration, or a related field will be an asset, depending on the department. What We're Looking For Currently enrolled in a Bachelor's or Master's degree program , or an equivalent educational program. Internship placement must be mandatory or officially recognized by the university, as applicable. Availability to complete a 6-month internship . Preferred start date: As soon as possible. Genuine interest in developing a career within the luxury hospitality industry. Fluent Spanish and English language skills. Ability to thrive in an international and multicultural environment. Professionalism, responsibility, and strong attention to detail. Valid work authorization for Spain. Internship Terms and Benefits We offer two compensation options: Option A Accommodation provided by the company €300 net per month Option B No accommodation provided €500 net per month Additional Information Meals are provided in the employee dining room during working hours only. Trainees working in administrative departments are not provided with a uniform; professional business attire in accordance with the hotel's grooming standards is required. Laundry service for uniforms is available for applicable departments. All benefit and bonus programs are subject to the company's individual regulations. Applicable tax and social security laws apply, and any required deductions will be managed through payroll adjustments. There is no legal entitlement to such programs, and the employer reserves the right to modify the offering at any time. An Opportunity to Grow As part of The Ritz-Carlton, you will have the opportunity to learn about and apply our Gold Standards , which form the foundation of our culture and the way we deliver exceptional service. Working alongside experienced luxury hospitality professionals, you will gain practical knowledge, develop valuable professional skills, and become part of an international team committed to creating memorable experiences for our guests. Our promise to you is to provide an environment where you can take pride in your work, learn from some of the industry's finest professionals, and develop the skills needed to begin a successful career in hospitality. Has This Opportunity Sparked Your Interest? If you are looking for a professional internship experience within an international luxury resort , we invite you to submit your application through Marriott Careers. Please indicate your area of interest or preferred department and your availability to join us! We look forward to welcoming the next generation of hospitality professionals to The Ritz-Carlton Abama Resort, Tenerife . Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability, veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island's most iconic resort: an oasis of relax where the sea, land, and subtropical vegetation blend seamlessly with iconic Moorish-inspired architecture. The resort's 462 guest rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, enjoy magnificent views of the Atlantic Ocean, Mount Teide, or the resort's lush gardens. An award-winning culinary destination in its own right, this 5-star resort in Tenerife features world-class restaurants ranging from light, casual dining to Michelin-starred fine dining experiences. Offering a haven of escape, this timeless resort boasts multiple swimming pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids program in Europe. JOIN OUR TEAM! ... as a Housekeeper at The Ritz-Carlton Tenerife, Abama . Who Are We Looking For? Are you passionate about service excellence, attention to detail, and creating memorable guest experiences? As a Housekeeper you will play a key role in maintaining the highest standards of cleanliness, presentation, and comfort throughout our guest rooms and assigned areas, directly contributing to guest satisfaction and upholding the renowned excellence of The Ritz-Carlton. If you are an organized, responsible, and quality-driven professional with a strong service mindset and the ability to work as part of a team, this is an excellent opportunity to develop your career at one of Europe's most prestigious resorts. Your Responsibilities Will Include... • Clean, service, and prepare assigned guest rooms in accordance with company quality, presentation, and service standards. • Replenish guest amenities, bed linens, towels, and all necessary supplies to ensure guest comfort and satisfaction. • Inspect the overall condition of guest rooms, furniture, equipment, and decorative elements, ensuring proper functionality and presentation. • Promptly report any maintenance issues, damages, defects, or repair needs identified in guest rooms or assigned areas. • Ensure compliance with all company cleaning, hygiene, and sanitization procedures. • Maintain housekeeping carts, storage areas, and service rooms in an organized, fully stocked, and clean condition. • Handle and report lost and found items in accordance with established company procedures. • Respond to guest requests in a professional, courteous, and efficient manner, delivering personalized and exceptional service. • Collaborate closely with Front Office, Engineering, Laundry, and Housekeeping teams to ensure smooth daily operations. • Identify opportunities to enhance the guest experience through careful attention to detail and anticipation of guest needs. • Comply with health and safety regulations and properly use cleaning products, tools, and equipment. • Maintain the confidentiality of guest information, guest belongings, and company information at all times. • Report accidents, incidents, injuries, or unsafe working conditions following company policies and procedures. • Contribute to a positive and collaborative work environment aligned with The Ritz-Carlton's values and service culture. • Ensure compliance with quality standards and actively participate in continuous improvement initiatives. • Perform other reasonable job duties as requested by supervisors or management. What We Are Looking For... • High School Diploma, Secondary Education Certificate, or equivalent. • Previous experience in a similar role within a Housekeeping department, preferably in four-star or five-star hotels. • Knowledge of room cleaning procedures, housekeeping operations, and hygiene standards. • Strong attention to detail and commitment to service excellence. • Ability to work efficiently and in an organized manner within a fast-paced environment. • Guest-focused mindset with a genuine passion for hospitality. • Ability to work effectively as part of a team and collaborate across departments. • Strong communication and interpersonal skills. • Ability to manage multiple tasks while maintaining high-quality standards. • Responsible, proactive, and professional attitude. • Physical ability to perform the duties associated with the role. • Basic Spanish language skills; English or additional languages will be considered an advantage. • Valid work permit for Spain. Preferred Qualifications • Previous experience in luxury hotels, resorts, or upscale hospitality environments. • Knowledge of international hospitality brand standards and luxury service expectations. • Additional training in Housekeeping, Professional Cleaning, Hospitality, or related fields. • Experience working with quality assurance procedures and service excellence standards. • Knowledge of professional cleaning products, equipment, and advanced housekeeping techniques. How we inspire you... Become part of our team and contribute to the success of one of Europe's most prestigious resorts. Your professionalism and commitment to excellence will help create exceptional experiences for our guests and corporate clients at The Ritz-Carlton Tenerife, Abama. • Attractive salary package aligned with your experience and responsibilities within a leading luxury hospitality company. • Travel around the world across our more than 9,500 hotels with exclusive employee rates through our "Explore Rate" program. These benefits also extend to your family, partner, and parents. • Enjoy a 20% discount on Food & Beverage offerings at our more than 9,500 hotels worldwide. • Enjoy a 50% discount on our own culinary offerings. • Did you know that residents of Tenerife may receive up to 75% discounts on flights? • Extensive corporate benefits with numerous discounts for leisure activities and travel. • Special birthday surprise on your special day. • Enjoy a unique resort stay experience after one year of service with us. • We provide 13th and 14th month salary payments. • Innovative training concepts supporting your professional growth, including access to our own learning university. • Career development opportunities and advancement prospects within an international company. • Complimentary meals provided in our employee dining facility. • No need to worry about uniforms (where applicable). We provide and clean your professional attire. • We love celebrating our employees through team outings, employee appreciation events, Employee Week celebrations, anniversaries, and much more. • We actively support our community through various social responsibility initiatives and encourage you to participate. • Your health is one of our top priorities, which is why we offer comprehensive occupational healthcare services. (All benefit and incentive programs are subject to individual company regulations. Tax and social security laws apply, and any applicable deductions will be processed through payroll. Participation in these programs does not constitute a legal entitlement, and the employer reserves the right to amend benefits at any time.) Have we sparked your interest? Then apply now through Marriott Careers and submit your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest's stay, the memory remains with them. By attracting the world's finest hospitality professionals who create lifelong memories, we believe everyone succeeds when empowered to be creative, thoughtful, and compassionate. Every day, we set the standard for rare and exceptional luxury service worldwide, and we take pride in delivering excellence in the care and comfort of our guests. Your role will be to ensure that The Ritz-Carlton Gold Standards are upheld with care and dedication. The Gold Standards are the foundation of The Ritz-Carlton and guide us every day to be better than the day before. It is this foundation and our belief that culture drives success that have earned The Ritz-Carlton its reputation as a global leader in luxury hospitality. As part of our team, you will learn and exemplify our Gold Standards, including our Employee Promise, Credo, and Service Values. In return, we promise to provide you with the opportunity to take pride in your work and the people you work alongside. By joining The Ritz-Carlton, you become part of the Marriott International portfolio of brands. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquillity where the sea, the land, and subtropical vegetation blend effortlessly with iconic Moorish-inspired architecture. The resort’s 462 rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, enjoy magnificent views of the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. A renowned culinary destination in its own right, this 5-star Tenerife resort features world-class restaurants ranging from light and casual dining to Michelin-starred fine dining experiences. Offering the perfect escape, this timeless resort boasts multiple swimming pools, a 2,500 m² Spa & Fitness Centre, and the largest Ritz Kids in Europe. JOIN OUR TEAM! …as a Cost Controller at The Ritz-Carlton Tenerife, Abama. Who are we looking for? Are you passionate about transforming financial data into strategic decisions that drive business success? As a Cost Controller , you will play a key role in the financial planning, monitoring, and control of our resort, ensuring efficient and profitable operations aligned with the excellence standards of Marriott International and The Ritz-Carlton. If you are analytical, strategically minded, results-oriented, and thrive in a dynamic luxury hospitality environment, we would love to meet you! Your responsibilities will include… • Supporting and contributing to the resort’s financial planning and strategic decision-making processes. • Analysing financial data, market trends, and performance indicators to identify opportunities for improvement and business growth. • Assisting in the preparation of annual budgets, forecasts, and business plans. • Monitoring and analysing actual financial results against forecasts and budgets, providing recommendations to maximise profitability. • Developing initiatives to optimise costs, improve margins, and strengthen the property's return on investment. • Maintaining effective financial controls and procedures to mitigate business risks. • Collaborating closely with the Finance and Accounting team to ensure accurate financial management and reporting. • Ensuring the timely and accurate preparation of financial reports in compliance with corporate and legal requirements. • Monitoring the accuracy of the Profit & Loss (P&L) statement, ensuring revenues and costs are properly recorded and allocated. • Assisting with internal, external, and regulatory audits, ensuring any corrective actions are implemented where necessary. • Ensuring compliance with all applicable financial, accounting, tax, and legal regulations. • Preparing financial reports, business analyses, and presentations for senior leadership. • Supporting the Finance leadership team by providing financial insights and recommendations on operational and business matters. • Participating in meetings with stakeholders and management teams, providing clear analysis and context regarding financial performance. • Building effective relationships with key stakeholders while understanding their financial objectives and expectations. • Ensuring compliance with Marriott International’s Standard Operating Procedures (SOPs) and Local Standard Operating Procedures (LSOPs). • Supporting the development of team members through training, coaching, and knowledge-sharing initiatives. What we are looking for in you… • A university degree in Finance, Accounting, or a related field. • Previous experience in finance, cost control, accounting, or similar financial roles, preferably within the hospitality industry or an international organisation. • Strong knowledge of financial analysis, budgeting, cost control, auditing, and financial reporting. • The ability to interpret financial information and translate it into meaningful business insights. • Excellent organisational skills, attention to detail, and the ability to multitask in a fast-paced environment. • Strong analytical and problem-solving abilities. • The ability to communicate financial information clearly and effectively to different audiences. • A collaborative approach and the ability to build strong working relationships across departments. • Proficiency in Microsoft Office applications and financial management systems. • Fluency in Spanish and English; additional languages will be considered an asset. • A valid work permit for Spain. How we inspire you… Become part of our team and contribute to the success of one of Europe’s most prestigious resorts. Your financial expertise will help create memorable guest experiences while supporting the sustainable growth of our business. • An attractive salary package commensurate with your experience and responsibilities within a global luxury hospitality company. • Travel the world across more than 9,500 hotels with our exceptional employee rates ("Explore Rate"), also available to eligible family members and partners. • Enjoy a 20% discount on Food & Beverage outlets across Marriott International hotels. • Take advantage of a 50% discount on our on-property dining outlets. • Did you know you can receive up to 75% discount on flights if you are a resident of Tenerife? • Extensive corporate benefits and discounts on leisure activities, travel, and services. • A special birthday surprise to celebrate your day. • Enjoy a complimentary guest experience at our resort after one year of service. • 13th and 14th salary payments. • Access to innovative learning and development programmes through our corporate university. • Genuine career growth and promotion opportunities within Marriott International. • Complimentary meals provided in our employee dining facility. • We take care of the cleaning of your work attire whenever applicable to the role. • We celebrate our team through events, activities, employee appreciation programmes , and special occasions throughout the year. • Participate in corporate social responsibility initiatives and make a positive impact in our local community. • Your wellbeing matters to us, which is why we provide comprehensive occupational health support. (All benefit and bonus programmes are subject to individual company regulations. Applicable tax and social security regulations apply, and the company reserves the right to amend these programmes at any time.) Have we sparked your interest? Then apply now through Marriott Careers with your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience remains with them. By attracting the best hospitality professionals who create lifelong memories, we believe that everyone succeeds when empowered to be creative, thoughtful, and compassionate. Every day, we set the standard for rare and special luxury service around the world and take pride in delivering excellence in guest care and comfort. Your role will be to ensure that The Ritz-Carlton Gold Standards are delivered with care and attention. Our Gold Standards are the foundation of The Ritz-Carlton and guide us every day to be better than the day before. This foundation, together with our belief that culture drives success, has earned The Ritz-Carlton its reputation as a global leader in luxury hospitality. As part of our team, you will learn and exemplify our Gold Standards, including our Employee Promise, Credo, and Service Values. Our promise to you is the opportunity to be proud of both the work you do and the people you work alongside. By joining The Ritz-Carlton, you become part of the Marriott International portfolio of brands. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquillity where the sea, the land, and subtropical vegetation blend effortlessly with iconic Moorish-inspired architecture. The resort’s 462 rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, enjoy magnificent views of the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. A renowned culinary destination in its own right, this 5-star Tenerife resort features world-class restaurants ranging from light and casual dining to Michelin-starred fine dining experiences. Offering the perfect escape, this timeless resort boasts multiple swimming pools, a 2,500 m² Spa & Fitness Centre, and the largest Ritz Kids in Europe. JOIN OUR TEAM! …as a Cost Controller at The Ritz-Carlton Tenerife, Abama. Who are we looking for? Are you passionate about transforming financial data into strategic decisions that drive business success? As a Cost Controller , you will play a key role in the financial planning, monitoring, and control of our resort, ensuring efficient and profitable operations aligned with the excellence standards of Marriott International and The Ritz-Carlton. If you are analytical, strategically minded, results-oriented, and thrive in a dynamic luxury hospitality environment, we would love to meet you! Your responsibilities will include… • Supporting and contributing to the resort’s financial planning and strategic decision-making processes. • Analysing financial data, market trends, and performance indicators to identify opportunities for improvement and business growth. • Assisting in the preparation of annual budgets, forecasts, and business plans. • Monitoring and analysing actual financial results against forecasts and budgets, providing recommendations to maximise profitability. • Developing initiatives to optimise costs, improve margins, and strengthen the property's return on investment. • Maintaining effective financial controls and procedures to mitigate business risks. • Collaborating closely with the Finance and Accounting team to ensure accurate financial management and reporting. • Ensuring the timely and accurate preparation of financial reports in compliance with corporate and legal requirements. • Monitoring the accuracy of the Profit & Loss (P&L) statement, ensuring revenues and costs are properly recorded and allocated. • Assisting with internal, external, and regulatory audits, ensuring any corrective actions are implemented where necessary. • Ensuring compliance with all applicable financial, accounting, tax, and legal regulations. • Preparing financial reports, business analyses, and presentations for senior leadership. • Supporting the Finance leadership team by providing financial insights and recommendations on operational and business matters. • Participating in meetings with stakeholders and management teams, providing clear analysis and context regarding financial performance. • Building effective relationships with key stakeholders while understanding their financial objectives and expectations. • Ensuring compliance with Marriott International’s Standard Operating Procedures (SOPs) and Local Standard Operating Procedures (LSOPs). • Supporting the development of team members through training, coaching, and knowledge-sharing initiatives. What we are looking for in you… • A university degree in Finance, Accounting, or a related field. • Previous experience in finance, cost control, accounting, or similar financial roles, preferably within the hospitality industry or an international organisation. • Strong knowledge of financial analysis, budgeting, cost control, auditing, and financial reporting. • The ability to interpret financial information and translate it into meaningful business insights. • Excellent organisational skills, attention to detail, and the ability to multitask in a fast-paced environment. • Strong analytical and problem-solving abilities. • The ability to communicate financial information clearly and effectively to different audiences. • A collaborative approach and the ability to build strong working relationships across departments. • Proficiency in Microsoft Office applications and financial management systems. • Fluency in Spanish and English; additional languages will be considered an asset. • A valid work permit for Spain. How we inspire you… Become part of our team and contribute to the success of one of Europe’s most prestigious resorts. Your financial expertise will help create memorable guest experiences while supporting the sustainable growth of our business. • An attractive salary package commensurate with your experience and responsibilities within a global luxury hospitality company. • Travel the world across more than 9,500 hotels with our exceptional employee rates ("Explore Rate"), also available to eligible family members and partners. • Enjoy a 20% discount on Food & Beverage outlets across Marriott International hotels. • Take advantage of a 50% discount on our on-property dining outlets. • Did you know you can receive up to 75% discount on flights if you are a resident of Tenerife? • Extensive corporate benefits and discounts on leisure activities, travel, and services. • A special birthday surprise to celebrate your day. • Enjoy a complimentary guest experience at our resort after one year of service. • 13th and 14th salary payments. • Access to innovative learning and development programmes through our corporate university. • Genuine career growth and promotion opportunities within Marriott International. • Complimentary meals provided in our employee dining facility. • We take care of the cleaning of your work attire whenever applicable to the role. • We celebrate our team through events, activities, employee appreciation programmes , and special occasions throughout the year. • Participate in corporate social responsibility initiatives and make a positive impact in our local community. • Your wellbeing matters to us, which is why we provide comprehensive occupational health support. (All benefit and bonus programmes are subject to individual company regulations. Applicable tax and social security regulations apply, and the company reserves the right to amend these programmes at any time.) Have we sparked your interest? Then apply now through Marriott Careers with your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience remains with them. By attracting the best hospitality professionals who create lifelong memories, we believe that everyone succeeds when empowered to be creative, thoughtful, and compassionate. Every day, we set the standard for rare and special luxury service around the world and take pride in delivering excellence in guest care and comfort. Your role will be to ensure that The Ritz-Carlton Gold Standards are delivered with care and attention. Our Gold Standards are the foundation of The Ritz-Carlton and guide us every day to be better than the day before. This foundation, together with our belief that culture drives success, has earned The Ritz-Carlton its reputation as a global leader in luxury hospitality. As part of our team, you will learn and exemplify our Gold Standards, including our Employee Promise, Credo, and Service Values. Our promise to you is the opportunity to be proud of both the work you do and the people you work alongside. By joining The Ritz-Carlton, you become part of the Marriott International portfolio of brands. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

VeryChic is a leading European travel platform specialized in exclusive luxury hotel and travel deals. Part of the Accor Group, we partner with over 8,000 hotels in 82 countries and serve millions of travelers worldwide. With an international and dynamic team, we offer students and young professionals the opportunity to grow their careers in a fast-paced, multicultural, and innovative environment. Are you passionate about storytelling, travel, and creative digital communication? Do you have a sharp eye for editorial excellence and visual design? Join our Digital Content team to craft compelling newsletters, write captivating blog articles, and safeguard our brand image across all member communications. 🚀 Your responsibilities Research new communication angles and story ideas for newsletter topics. Write engaging newsletter to send to our entire member database (subject lines, preheaders, and main body text). Creatine visual content for email marketing campaigns. Manage and monitor the overall email communications calendar (newsletters, promotional emails, special campaigns, etc.). Analyze campaign performance (open rates, engagement rates) and prepare related reports. Conduct industry research (travel, hospitality, and market trends) to support editorial strategy and content development. Write SEO-friendly articles for our travel blog and website. Ensure brand consistency and maintaining VeryChic’s high standards across all editorial and visual content. 🧠 Your profile Native French speaker; professional proficiency in English preferred. Excellent command of the French language, with flawless spelling, grammar, and syntax. Ability to adhere to and apply our editorial and visual brand guidelines. Creative and innovative mindset. Strong team-oriented attitude. Pragmatic, organized, detail-oriented, and capable of working independently. Strong adaptability and flexibility. Previous experience in the travel, hospitality, or luxury sectors is a plus. 🌟 What VeryChic offers you A modern, bright open-plan office ideally located in the Eixample district of Barcelona. Office amenities, including free coffee & tea, refrigerators, microwaves, and a comfortable lunch area. Exclusive discounts on our travel packages for you and your family. A young, dynamic, international, and supportive team. Monthly remuneration of €750 gross/month. 📩 Ready to inspire travel lovers with your words and shape unforgettable stories? Apply now to join VeryChic and board your next journey!

GUEST CARE AGENT– LONDON HQ The Existing Bookings team is the bridge between our guests’ original plans and the moments that bring their stay to life. As Guest Care Agent, you’ll be the point of contact for guests and partners with existing reservations, handling requests including booking changes, extensions, cancellations, upgrades, billing queries and special requests. You’ll take ownership of each interaction, providing clear, timely and thoughtful support while ensuring every detail is handled accurately. Working closely with the Senior Reservations Executive and teams across the business, you’ll help turn potential booking challenges into positive guest experiences and make sure our properties have everything they need to deliver a seamless stay. This role is based five days a week at our London Bridge Head Office. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey. Step on stage and play your part. THE WORK IN YOUR HANDS Handling booking changes Manage requests to modify, cancel or extend existing bookings, ensuring all updates are processed accurately and within SLA. Apply booking and cancellation policies consistently while balancing guest needs and commercial considerations. Coordinate with properties to confirm availability, upgrades and special requests. Resolving guest and partner queries Handle billing and invoice queries, liaising with Finance where required. Support with complaint resolution by providing accurate information and timely updates to guests. Escalate complex cases to the Senior Reservations Executive, ensuring smooth handovers and visibility of potential risks. Maintaining data accuracy Update booking systems and CRM records promptly and correctly. Monitor key metrics such as response time, accuracy and SLA adherence. Follow internal quality and documentation standards to ensure audit readiness. Collaborating across teams Liaise with Revenue, Operations and Guest Experience teams to ensure changes are implemented correctly and guest expectations are met. Share feedback and recurring themes with the Senior Reservations Executive to support process improvement. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Guest-focused, with a genuine desire to help others and get things right. Organised and methodical, balancing speed with precision. Calm under pressure, professional in tone and communication. Curious and open to learning from feedback and change. A reliable team player who supports colleagues and upholds shared standards. Excellent written and verbal communication skills. Strong understanding of booking systems and guest service processes. Accuracy and attention to detail when handling data and payments. Calm, empathetic approach when managing sensitive or time-critical situations. A proactive and collaborative mindset. YOUR PROVEN TRACK Experience in hospitality, reservations or a contact centre environment. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on creating meaningful commercial impact, you’ll do well here. We value leaders who can inspire teams, drive performance and help shape the future direction of our brands. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach, strong leadership instincts and the ambition to grow alongside us.

Misión En The Lodge Mallorca 5*, buscamos un/a Recepcionista que sea la primera impresión de nuestra hospitalidad, garantizando una bienvenida cálida y un servicio eficiente. Su misión es gestionar llegadas y salidas, proporcionar información y atender las necesidades de los huéspedes con profesionalidad y cercanía, asegurando una experiencia excepcional y memorable. Responsabilidades: Recepción y registro de huéspedes: dar la bienvenida de manera cálida y profesional, realizar un registro eficiente y preciso de la información de los huéspedes, proporcionar llaves de habitaciones y explicar los servicios disponibles. Atención al cliente: responder de manera oportuna y cortés a las consultas de los huéspedes, en persona, por teléfono o correo electrónico. Brindar información sobre el hotel, servicios, atracciones locales y eventos. Gestión de reservas: realizar y confirmar reservas de habitaciones, asegurando la disponibilidad y la exactitud de la información. Administración y operaciones de recepción: mantener el área de recepción limpia y ordenada, coordinar con otro departamento para garantizar una comunicación fluida y un servicio coordinado. ¿Qué necesitamos de ti? Formación en Turismo, Administración de Empresas (deseable) Nivel de inglés alto. Otros idiomas serán altamente valorados. Conocimientos de software de reservas (Ulyses) Experiencia previa, preferiblemente en el sector de hoselería de lujo. Disponibilidad para turnos rotativos. Excelentes habilidades de comunicación verbal y escrita. Orientación al cliente y capacidad de brindar una atención personalizada. ¿Qué encontrarás en Único Hotels? Contrato fijo - discontinuo. Jornada completa. Uniforme y una comida por turno incluida. Excelente ambiente de trabajo y compañerismo. Grandes proyectos de formación continua. Posibilidad de crecimiento en la compañía. ÚNICO: IRREPETIBLE, EXTRAORDINARIO, EXCELENTE. Nuestro propósito es brindar un servicio excelente a nuestros clientes en hoteles excepcionales en destinos como Madrid, Mallorca, Costa Brava , Andalucía y Norte de España. Nos ocupamos de nuestros clientes, de nuestro equipo, de nuestros hoteles, de la comunidad y del planeta. Esta visión merece que sea real, cada día y en todos los casos. Creemos que, el lujo debe entenderse como una combinación de nuevas experiencias, el valor de lo auténtico y el placer de la sencillez. Todo ello potenciado por la sofisticación, el estilo, la seducción y la calidez. ÚNICO significa irrepetible; por eso ponemos al alcance de nuestros clientes una experiencia incomparable, la entrada a un mundo hecho a medida y en el que cada individuo es diferente y especial. Porque éste es el auténtico significado del lujo en la hospitalidad contemporánea. NUESTRA GENTE Nos apasiona lo que hacemos, y somos conscientes de que los resultados se obtienen a través de las acciones que repetimos a diario. Es por ello, que cada persona en nuestro equipo se compromete a cultivar una actitud de cuidado y dedicación. Animamos a nuestros equipos a que cosechen esta actitud, y la siembren en todos los aspectos de su día a día. Proporcionando un entorno equitativo, justo, sostenible, ético y seguro donde puedan desarrollar sus habilidades y crecer. Un esfuerzo continuo por mantener la igualdad de oportunidades en todos sus aspectos, y la libertad para y entre todos los miembros de nuestro equipo. Descubre más en

Front Office Manager - Hotel California Hotel California, a prestigious five-star hotel located in the heart of London, is seeking an exceptional Front Office Manager to lead our front-of-house operations. This role sits at the very heart of our guest experience, embodying our commitment to unparalleled luxury and sophisticated service. Role Overview: As Front Office Manager at Hotel California, you will orchestrate the seamless functioning of our reception, concierge, and guest relations departments. You will be the guardian of our legendary first impressions, ensuring every guest interaction reflects our rich heritage of elegance and meticulous attention to detail. Lead, inspire, and develop a team of front office professionals, fostering a culture of excellence and exceptional hospitality Oversee the complete guest journey from reservation to departure, ensuring all touchpoints exceed expectations Maintain impeccable standards of service delivery in line with our prestigious reputation Manage departmental budgets, revenue optimization strategies, and operational efficiencies Handle VIP arrangements and special requests with discretion and sophistication Resolve guest concerns promptly and gracefully, turning challenges into opportunities to demonstrate our commitment to service Collaborate with other department heads to create cohesive, memorable guest experiences Implement and monitor standard operating procedures to maintain consistency and quality Analyze performance metrics and guest feedback to continuously refine and elevate service standards The ideal candidate will possess an innate understanding of luxury hospitality, exceptional leadership abilities, and the presence to represent our storied establishment with dignity and warmth. You will embody our tradition of excellence while bringing fresh insights to enhance our legendary service.

ALMAHOTELS, es una Compañía de ámbito internacional cuyo objetivo esencial es el desarrollo de un nuevo concepto hotelero: desde la elección del emplazamiento hasta el cuidado diseño del hotel más la ejecución de un servicio impecable en un marco de discreción y confort. Buscamos buena presencia, trato con clientes directo y experiencia en el sector hotelero., para una jornada de 40h/semanales con inglés y carnet de conducir imprescindibles. Si quieres formar parte de la familia Alma, estas buscando sumar experiencia en Front Office, tienes vocación de anfitrión y conectas con los valores Honestidad y Dedicación será un placer conocerte.

VeryChic is a leading European travel platform specialized in exclusive luxury hotel and travel deals. Part of the Accor Group, we partner with over 8,000 hotels in 82 countries and serve millions of travelers worldwide. With an international and dynamic team, we offer students and young professionals the opportunity to grow their careers in a fast-paced, multicultural, and innovative environment. Are you passionate about travel, driven by customer relations, and eager to grow in a dynamic, young, and international environment? Join the VeryChic Customer Service team and support our travelers throughout their journey, from booking to their stay. 🚀 Your responsibilities Welcome and assist customers by phone and email. Support travelers with their online bookings. Provide personalized post-sales support: Ensure that bookings have been properly received by our partners. Handle customers’ special requests. Manage booking modifications and cancellations. Oversee administrative aspects, including: Organizing activities and transfers. Sending travel documents. Contribute to achieving the company’s performance and customer satisfaction goals. 🧠 Your profile Native French speaker and fluent in both English and Spanish. Strong interest in sales and business development, with a customer-oriented approach. Positive attitude, eagerness to learn, and a proactive mindset. Excellent verbal and written communication skills. Proficient in Microsoft Office. Enjoy challenges and customer interaction. Knowledge of project management and data analysis is a plus. Eligible to sign a 6-month internship agreement starting January 2027. 🌟 What VeryChic offers you A modern, bright open-plan office ideally located in the Eixample district of Barcelona. Office amenities, including free coffee & tea, refrigerators, microwaves, and a comfortable lunch area. Exclusive discounts on our travel packages for you and your family. A young, dynamic, international, and supportive team. 📩 Ready to help our customers enjoy the best possible travel experience? Apply now to join VeryChic and board your next career journey!

VeryChic is a leading European travel platform specialized in exclusive luxury hotel and travel deals. Part of the Accor Group, we partner with over 8,000 hotels in 82 countries and serve millions of travelers worldwide. With an international and dynamic team, we offer students and young professionals the opportunity to grow their careers in a fast-paced, multicultural, and innovative environment. Are you detail-oriented, highly organized, and eager to dive into digital operations and e-tourism production? Do you want to ensure the quality and accuracy of extraordinary travel offers published across international markets? Join our Porduction team to manage sales production, optimize workflows, and bring curated hotel deals to life. 🚀 Your responsibilities Production & Setup Create and configure sales offers in internal systems based on negotiated commercial agreements. Enter and manage content, including services and conditions, property photos, and other product information. Ensure production deadlines are met for publishing offers across various markets. Guarantee the accuracy and compliance of offers before publication through detailed quality checks, including price consistency and validation of product information. Advise the Sales team on the technical feasibility of negotiated offers. Manage daily communication with operational teams to ensure a smooth production workflow. Lifecycle Management Handle last-minute updates and modifications to sales offers. Implement necessary corrections and coordinate changes with operational teams, including Content, Customer Service, Sales, IT, and external partners. Offer Quality & Consistency Ensure the quality of offers and brand image by thoroughly reviewing and validating product merchandising before publication, including presentation, overall consistency, pricing, availability, copy, and visual assets. Coordinate final validations with partner hoteliers and the Sales team. Internal Process Optimization Identify bugs, issues, and inconsistencies in offers, and monitor their resolution with Project and IT teams. Proactively identify opportunities to improve internal tools, processes, and cross-departmental collaboration. 🧠 Your profile Native French speaker with flawless syntax and spelling. Proficiency in English and/or Spanish is a strong asset! Rigorous, accurate, and highly organized with strong priority management and stress resilience. Critical thinker with strong problem-solving skills and the ability to take a step back to analyze processes. Versatile, adaptable, and comfortable working in a fast-paced environment. Previous experience in the tourism, travel, or hospitality industry is a plus! 🌟 What VeryChic offers you A modern, bright open-plan office ideally located in the Eixample district of Barcelona. Office amenities, including free coffee & tea, refrigerators, microwaves, and a comfortable lunch area. Exclusive discounts on our travel packages for you and your family. A young, dynamic, international, and supportive team. Monthly remuneration of €750 gross/month. 📩 Ready to ensure the quality of travel experiences for thousands of members? Apply now to join VeryChic and board your next journey!

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility where the sea, land and subtropical vegetation come together with architecture inspired by Moorish style. The 462 rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, offer magnificent views of the Atlantic Ocean, Mount Teide or our lush gardens. An award-winning culinary destination, the resort features world-class restaurants, including Michelin-starred fine dining. With multiple swimming pools, a 2,500 m² Spa & Fitness Center, the largest Ritz Kids in Europe and an exclusive beach area at Abama, we offer an unparalleled retreat in Tenerife. JOIN OUR TEAM! …as a Guest Relations professional at The Ritz-Carlton Abama Resort in Tenerife. Who are we looking for? Are you passionate about hospitality and enjoy creating memorable experiences for guests? As part of our Guest Relations team, you will play a key role in the guest experience, anticipating their needs, providing personalized service and ensuring that every stay exceeds expectations. We are looking for someone with a genuine passion for service, excellent communication skills and a warm, professional attitude, capable of connecting with guests from different cultures and nationalities. If you enjoy taking care of every detail, handling situations with elegance and turning every interaction into a special experience, we want to hear from you! Your responsibilities will include… Welcoming and assisting guests throughout their stay, providing personalized and attentive service. Anticipating guests’ needs and preferences and delivering proactive, tailored service. Handling guest requests, inquiries and potential concerns, following up until their proper resolution is ensured. Providing detailed information about the resort’s facilities, services, restaurants, activities and experiences. Recommending and coordinating experiences both within the resort and in the surrounding area, according to each guest’s interests and preferences. Maintaining close communication with Front Office, Concierge, Housekeeping, F&B, Spa, Guest Services and all other departments to ensure a seamless guest experience. Managing and following up on guest preferences, special occasions and personalized requests. Handling and resolving guest feedback or delicate situations with discretion, empathy and professionalism. Accurately recording relevant guest information in the hotel’s management systems while ensuring confidentiality at all times. Conducting courtesy calls and guest follow-ups throughout their stay when required. Coordinating special arrangements for celebrations, anniversaries, birthdays, honeymoons and other personalized requests. Contributing to the creation of memorable moments and consistently exceeding guest expectations. Ensuring that every interaction reflects The Ritz-Carlton Gold Standards and service philosophy. Supporting Front Office and Guest Services operations whenever required. What we are looking for… Excellent communication skills, with a warm, elegant, professional and service-oriented approach. Previous experience in Guest Relations, Guest Services, Front Office, Concierge or customer service, preferably within a luxury hotel environment. A genuine passion for hospitality and a strong desire to exceed guest expectations. Ability to handle challenging situations with calmness, empathy, discretion and a solution-oriented mindset. Excellent organizational skills and strong attention to detail. Ability to work as part of a team and collaborate effectively with different departments. Ability to adapt to guests from different cultures and nationalities. Fluent Spanish and English; German and additional languages will be highly valued. Good knowledge of computer systems and, preferably, hotel management systems. Valid work authorization for Spain. How we inspire you… Being part of our team means creating experiences that guests will remember for a lifetime. In Guest Relations, every conversation, every detail and every gesture matters. Your professionalism and passion for service will play an essential role in making every guest feel truly special. Attractive salary above market level and flexible compensation. Explore Rate discounts to stay at more than 9,500 Marriott hotels worldwide, extended to your family, partner and parents. 20% F&B discounts at all our hotels and 50% off the culinary offerings at the resort itself. Up to 75% off flights for Tenerife residents travelling to mainland Spain. Corporate benefits with numerous discounts on leisure and travel. Special birthday treat. A complimentary stay at our resort after one year of service. 13th and 14th salary payments. Ongoing training through our own corporate university. Career development and growth opportunities within an international company. Complimentary employee meals. Uniform and laundry service included, depending on the department. Team events, celebrations and activities to share and celebrate achievements. Opportunities to participate in social responsibility initiatives. (Benefits are subject to applicable internal policies and tax regulations.) Have we sparked your interest? Submit your application through Marriott Careers along with your application documents. Marriott International is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We are committed to non-discrimination on any protected basis. Across more than 100 award-winning properties, our Ladies and Gentlemen create extraordinary experiences that remain with guests long after their stay. At The Ritz-Carlton, caring with excellence is our art, guided by our Gold Standards. Here, you can take pride in your work, grow professionally and become part of a team that shares one mission: to provide genuine luxury. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets • Ensures knowledge and understanding of OSHA regulations are up to date. • Oversees all lost and found procedures. • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. • Inventories stock to ensure adequate supplies. • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. • Works effectively with the Engineering department on guest room maintenance needs. • Understands and complies with loss prevention policies and procedures. • Ensures all employees have proper supplies, equipment and uniforms. • Assists in supervising an effective inspection program for all guestrooms and public space. • Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. • Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. • Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance. Ensuring Exceptional Customer Service • Handles guest problems and complaints seeking assistance from supervisor as necessary. • Assists in the review of comment cards and guest satisfaction results with employees. • Sets a positive example for guest relations. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

OFFER THE GREATEST SERVICE TO GUESTS • Carry out in a qualified manner, with initiative and responsibility, the welcoming of guests and all related tasks. • Execute customer service tasks at the reception. • Carry out the procedures related to the occupation and sale of the rooms (Reservations, Check In and Check Out). • Perform tasks related to billing and collection, as well as foreign currency exchange. • Receive and process customer complaints using the SEDAS approach (internal training approach)

Receptionist Join the welcoming team at Hotel California and be the first impression that sets the tone for an exceptional guest experience. As a Receptionist at Hotel California, you will be the cornerstone of our front-line operations, welcoming guests with genuine warmth and effortless professionalism. This is an exciting opportunity to work at one of London's most distinguished luxury hospitality destinations, where every interaction creates a lasting memory. About the Role You will serve as the primary point of contact for all our guests, embodying the relaxed sophistication and West Coast hospitality that defines Hotel California. Your role goes far beyond check-ins and check-outs—you will be a brand ambassador, anticipating guest needs and delivering personalized service that reflects our heritage of five decades of excellence. Key Responsibilities Welcome guests with warmth and professionalism, setting the tone for their stay Manage check-ins and check-outs with efficiency and attention to detail Respond to guest inquiries with knowledge and enthusiasm, providing information about our amenities, restaurants and curated experiences Process reservations, payments and administrative tasks accurately and promptly Anticipate guest needs and proactively offer solutions and recommendations Coordinate with concierge, valet and other departments to ensure seamless guest experiences Handle special requests with care, from custom excursions to personalized dining arrangements Maintain composure and deliver exceptional service, even during peak periods Contribute to a clean, welcoming and organized reception environment What We're Looking For Genuine passion for hospitality and a natural ability to make guests feel valued Excellent communication skills and fluency in English; additional languages are a plus Strong organizational capabilities and attention to detail Proficiency with hotel management systems and MS Office Ability to remain calm, professional and solution-focused under pressure A commitment to going above and beyond for guest satisfaction Reliability and a positive, team-oriented attitude Previous reception or hospitality experience preferred Why Hotel California? Hotel California offers more than just a job—it is an opportunity to be part of a historic institution known for delivering personalized and effortless service. You will work in a culture that values genuine warmth, sustainability and the creation of memorable moments. Our team thrives in an environment where excellence is standard, relaxed sophistication is celebrated, and every staff member contributes to preserving our free California heritage while embracing contemporary luxury. If you're ready to welcome guests at an iconic destination and help create unforgettable experiences, we'd love to hear from you.

Bienvenid@ a Grupo Hotusa, La Industria de la Felicidad Grupo Hotusa es un conjunto de empresas del sector turístico-hotelero internacional. Desde 1977 y con más de 6000 empleados en todo el mundo, impulsamos la industria turística a través de la gestión hotelera, la distribución y la prestación de servicios y soluciones a hoteles independientes. Actualmente contamos con más de 300 hoteles propios y más de 4000 hoteles asociados. Con nuestros compromisos como grupo buscamos: Impulsar el crecimiento y desarrollo profesional en nuestros equipos. Promocionar la cultura y el arte en nuestros espacios. Ayudar al desarrollo local creando empleo de calidad. Buscar la sostenibilidad de nuestras acciones como empresa. Preservar el valor del patrimonio histórico y cultural en nuestros edificios. Fomentar la innovación y evolución continua. Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talento y la ilusión del equipo humano que lo forma. Por ello, buscamos personas que sientan pasión por su trabajo y que quieran crecer con nosotros. ¿Quieres unirte a la Industria de la felicidad? Buscamos un: Técnico/a Contable Junior para nuestras oficinas de A Coruña. ¿De qué serás responsable? Labores administrativas dirigidas a clientes y a proveedores. Efectuar pagos. Reclamación de saldos. Gestión de incidencias en el departamento. ¿Qué buscamos? Grado en administración, finanzas, economía o similares. Niivel medio - alto de inglés. Persona con motivación hacia el crecimiento laboral dentro de una gran empresa. ¿Qué ofrecemos? En Grupo Hotusa podrás formar parte de una empresa líder en el sector travel, en continuo crecimiento y expansión global, que apuesta por el constante desarrollo profesional de su equipo. Además, al formar parte de Grupo Hotusa podrás disfrutar de los siguientes beneficios: 50% de descuento en nuestros hoteles de alta gama: Podrás beneficiarte de descuentos de hasta el 50% en todos nuestros magníficos hoteles 4/5 alrededor del mundo y hasta un 20% para tus familiares. Formación The Power Business School: Acceso 100% gratuito e ilimitado a todas las formaciones (MBA, digital, ofimática, Skills etc) de la mano de nuestro partner The Power Business School, la escuela de negocios online nº 1 del mercado e impartida por los mejores profesionales en activo del sector. Formación en Idiomas: Tendrás acceso a nuestra formación en idiomas, tanto presencial como online. Acceso a nuestro Club del Empleado: donde podrás beneficiarte de diferentes tipos de descuentos y ventajas de todo tipo (ocio, tecnología, deporte, moda etc). Disfrutar de noches de hotel gratis: con el Programa de referenciados de Grupo Hotusa, recompensamos las recomendaciones que se transforman en contrataciones. Si recomiendas a alguien y le contratamos, recibes noches de hotel gratis. Si este proyecto te interesa y crees que encajas en el perfil, nos encantaría que apliques a la posición. O, si conoces a alguien que le pueda interesar, no dudes en compartir esta oferta.

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquillity where the sea, the land, and subtropical vegetation blend effortlessly with iconic Moorish-inspired architecture. The resort’s 462 rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, enjoy magnificent views of the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. A renowned culinary destination in its own right, this 5-star Tenerife resort features world-class restaurants ranging from light and casual dining to Michelin-starred fine dining experiences. Offering the perfect escape, this timeless resort boasts multiple swimming pools, a 2,500 m² Spa & Fitness Centre, and the largest Ritz Kids in Europe. JOIN OUR TEAM! ... as an Human Resources Generalist Who are we looking for? Are you passionate about Human Resources and enjoy supporting both employees and leaders in their professional journey? As an Human Resources Generalist, you will play a key role in managing recruitment, onboarding, employee support, and HR administration processes, helping to create a positive experience for all associates. If you are an organized, proactive professional with strong communication and problem-solving skills, this is an excellent opportunity to grow in a dynamic environment where people are at the heart of everything we do. Your responsibilities will include... • Providing support to management and leadership teams in handling and resolving Human Resources-related matters. • Assisting employees with inquiries, requests, and internal or external transfer processes. • Coordinating and supporting recruitment, hiring, and onboarding activities for new employees. • Managing pre-employment screening processes, including reference checks, background checks, and other required verifications. • Maintaining accurate records of candidates, recruitment activities, onboarding sessions, and employee transfers. • Creating, organizing, and maintaining employee personnel files while ensuring confidentiality and compliance. • Assisting with new hire orientation and ensuring a smooth onboarding experience. • Ensuring all HR processes comply with applicable legislation and company policies and procedures. • Maintaining accurate employee records and HR documentation. • Supporting payroll administration processes and record maintenance when required. • Preparing HR reports and analyzing employee data to support business decisions. • Managing departmental communications, correspondence, and telephone inquiries. • Participating in HR projects and initiatives as a subject matter expert and contributing to process improvements. • Training and supporting new employees on HR processes, systems, programs, and company policies. • Building positive working relationships across departments and supporting the achievement of common goals. • Maintaining the highest level of confidentiality, professionalism, and compliance with company standards. What we are looking for in you... • High School Diploma, GED, or equivalent qualification. • At least 1 year of experience in Human Resources, personnel administration, or a related field. • Knowledge of recruitment, hiring, onboarding, and employee records management processes. • Strong organizational skills and attention to detail. • Ability to handle confidential information with discretion and professionalism. • Excellent communication and interpersonal skills. • Team-oriented mindset with the ability to collaborate effectively across different departments. • Proactive attitude, problem-solving abilities, and a results-driven approach. • Proficiency in Microsoft Office and HR Information Systems (HRIS). • Fluency in English; additional languages will be considered an asset. • Valid authorization to work in Spain. How we inspire you… Become part of our team and contribute to the success of one of Europe’s most prestigious resorts. Your financial expertise will help create memorable guest experiences while supporting the sustainable growth of our business. • An attractive salary package commensurate with your experience and responsibilities within a global luxury hospitality company. • Travel the world across more than 9,500 hotels with our exceptional employee rates ("Explore Rate"), also available to eligible family members and partners. • Enjoy a 20% discount on Food & Beverage outlets across Marriott International hotels. • Take advantage of a 50% discount on our on-property dining outlets. • Did you know you can receive up to 75% discount on flights if you are a resident of Tenerife? • Extensive corporate benefits and discounts on leisure activities, travel, and services. • A special birthday surprise to celebrate your day. • Enjoy a complimentary guest experience at our resort after one year of service. • 13th and 14th salary payments. • Access to innovative learning and development programmes through our corporate university. • Genuine career growth and promotion opportunities within Marriott International. • Complimentary meals provided in our employee dining facility. • We take care of the cleaning of your work attire whenever applicable to the role. • We celebrate our team through events, activities, employee appreciation programmes , and special occasions throughout the year. • Participate in corporate social responsibility initiatives and make a positive impact in our local community. • Your wellbeing matters to us, which is why we provide comprehensive occupational health support. (All benefit and bonus programmes are subject to individual company regulations. Applicable tax and social security regulations apply, and the company reserves the right to amend these programmes at any time.) Have we sparked your interest? Then apply now with your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience remains with them. By attracting the best hospitality professionals who create lifelong memories, we believe that everyone succeeds when empowered to be creative, thoughtful, and compassionate. Every day, we set the standard for rare and special luxury service around the world and take pride in delivering excellence in guest care and comfort. Your role will be to ensure that The Ritz-Carlton Gold Standards are delivered with care and attention. Our Gold Standards are the foundation of The Ritz-Carlton and guide us every day to be better than the day before. This foundation, together with our belief that culture drives success, has earned The Ritz-Carlton its reputation as a global leader in luxury hospitality. As part of our team, you will learn and exemplify our Gold Standards, including our Employee Promise, Credo, and Service Values. Our promise to you is the opportunity to be proud of both the work you do and the people you work alongside. By joining The Ritz-Carlton, you become part of the Marriott International portfolio of brands. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

En Care Yachting estamos buscando incorporar una persona a nuestro equipo para cubrir un puesto de Administrativa/o a media jornada (20 horas semanales) en Alcúdia, Mallorca. Somos una empresa dedicada a la gestión, mantenimiento y cuidado integral de embarcaciones, y buscamos una persona organizada, resolutiva y con ganas de formar parte de un entorno dinámico dentro del sector náutico. Principales funciones: • Gestión administrativa y documentación., • Facturación y seguimiento de pagos., • Gestión y seguimiento de pedidos y presupuestos., • Contacto con proveedores y clientes., • Coordinación y apoyo administrativo al equipo técnico., • Gestión de emails y llamadas en español e inglés., • Organización y seguimiento de trabajos relacionados con las embarcaciones., • Archivo y control de documentación de clientes, proveedores y embarcaciones. ¿Qué buscamos? • Buen nivel de inglés hablado y escrito., • Persona organizada, responsable y resolutiva., • Buen manejo de herramientas informáticas y ofimática., • Capacidad para gestionar diferentes tareas y prioridades., • Capacidad de trabajar de forma autónoma y realizar seguimiento de tareas pendientes., • Experiencia previa en administración será valorada., • Conocimientos o experiencia en el sector náutico serán valorados, pero no son imprescindibles. ¿Qué ofrecemos? • Contrato indefinido., • Jornada de 20 horas semanales., • Revisión de condiciones según evolución, autonomía y responsabilidades., • Incorporación a una empresa en crecimiento dentro del sector náutico., • Posibilidad de asumir progresivamente mayores responsabilidades. 📍 Lugar de trabajo: Alcúdia, Mallorca. Si eres una persona organizada, resolutiva, con buen nivel de inglés y te interesa desarrollarte profesionalmente dentro del sector náutico, nos gustaría conocerte. Envíanos tu CV

VeryChic is a leading European travel platform specialized in exclusive luxury hotel and travel deals. Part of the Accor Group, we partner with over 8,000 hotels in 82 countries and serve millions of travelers worldwide. With an international and dynamic team, we offer students and young professionals the opportunity to grow their careers in a fast-paced, multicultural, and innovative environment. Are you passionate about digital marketing, data analysis, and customer engagement? Driven by an analytical mindset and eager to grow in a dynamic, young, and international environment? Join the VeryChic CRM team to support the rollout, execution, and optimization of high-impact omnichannel campaigns! 🚀 Your responsibilities CRM Campaign Execution & Personalization: Set up, execute, and optimize omnichannel CRM campaigns (email, push app, web push). Work on customer segmentation and message personalization to maximize engagement. Assist in customer journey mapping and optimize lifecycle marketing touchpoints. Performance Analysis & Data Insight: Monitor and strictly analyze campaign KPIs, focusing on sales performance and marketing metrics to drive continuous improvement. Participate in A/B testing, post-campaign reporting, and data-driven recommendations. Conduct market benchmarks and competitive intelligence on CRM trends and automation best practices. Collaborate closely with cross-functional teams to align CRM execution with overall business goals. 🧠 Your profile Native French speaker. Proficiency in English is a plus! Master’s student in Digital Marketing, e-commerce, Data Analytics, Communication, or Business. Strong analytical capabilities with a high orientation toward data analysis, sales metrics, and KPI tracking. Rigorous, structured, and detail-oriented approach to problem-solving. High interest in CRM, marketing automation, and customer segmentation Proactive, eager to learn, and enthusiastic about testing new marketing initiatives. Eligible to sign a 6-month internship agreement starting January 2027. Previous experience in the tourism, travel, or hospitality industry is valuable. 🌟 What VeryChic offers you A modern, bright open-plan office ideally located in the Eixample district of Barcelona. Office amenities, including free coffee & tea, refrigerators, microwaves, and a comfortable lunch area. Exclusive discounts on our travel packages for you and your family. A young, dynamic, international, and supportive team. Start your weekend sooner with Friday afternoons off. Monthly remuneration of €750 gross/month. 📩 Ready to turn customer insights into unforgettable travel experiences? Apply now to join VeryChic and board your next career journey!