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Do you have a commercial mindset and get energy from working with people? Are you structured and do you love to advise others when it comes to the organization and planning of meetings and events? Your mission, should you choose to accept it… As our brand-new Meeting & Events Coordinator Intern, you support in driving commercial results for all our revenue streams and coordinate the Meeting & Event bookings for our location in Barcelona. No one does it better when it comes to selling the TSH concept and all of our products and services to our guests. You’ll make sure that people will easily find us and come to connect in our hotel to experience our ‘one of a kind’, unique spaces. You’ll be working to sell our meeting rooms, our awesome hotel rooms or a fabulous dinner at our restaurant. On top of that, your goal is to make each guest return and you do this by delivering the best TSH guest-experience. In case you don’t know who we are (ahem): Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do: You’ll assist with answering questions and making bookings for our Commercial Partnerships. This happens through various channels such as: telephone, third parties and e-mails. You’ll help with the development of customer accounts to drive business into TSH Barcelona properties and to increase market/customer share in all revenue streams. You’ll work within current business strategies and recognizing potential opportunities. From admin to hosting, you’ll do it all. You’ll prepare, update and file all correspondence. You’ll prepare the meeting & events functions sheet with completed final and accurate details for our banqueting department. You’ll host meetings together with the banqueting department/stakeholders. You’re responsible for maintaining an effective follow-up system to secure business and provide an after sales service in order to secure repeat business. You’ll assist our heroes in Finance to ensure a smooth ride - from invoicing down to payments. You’ll compile statistics and reporting for our cluster management and commercial teams. You’ll support with the creation and roll out of the local commercial strategy. Who You Are: You’ll be enrolled in the university for the entire duration of the internship You’re fluent in Spanish and English with excellent communications skills (verbal as well as written). You have a positive, can-do attitude towards working within a team. You’re highly organised and with a high level of attention to detail. You’re a multi-tasker with strong problem-solving skills and a hands-on mentality You’re sales driven and commercially savvy. Cross and upselling is a second nature to you. You’re extremely guest and service oriented. You're studying within the EU. What We Offer: An amazing work environment with a fantastic vibe and lots of positive energy. On the job coaching and guidance. Monthly compensation for your internship. The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry. The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change A first glimpse into the world of Hospitality with one of the most innovative players in the market. Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks? A wonderful workplace to call home with, dare we say it, fun colleagues. Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Si quieres formar parte de nuestra historia, te invitamos a sumar tu experiencia y dedicación al equipo Zafiro. En Zafiro Hotels combinamos la calidez de la hospitalidad mediterránea con un enfoque innovador y dinámico. Buscamos personas comprometidas, responsables y con ganas de crecer en un entorno cercano y colaborativo. Únete a nosotros y contribuye a que cada detalle cuente en la experiencia de nuestros clientes. Actualmente buscamos incorporar Lencero/a para nuestro hotel del Palace Alcúdia. ¿Cuáles serían tus responsabilidades básicas? • Controlar la entrega de ropa sucia por parte de las camareras, realizando el registro correspondiente., • Enviar la ropa sucia a la lavandería y recepcionar la ropa limpia., • Revisar y controlar albaranes de entrada y salida., • Registrar faltantes y reclamar cualquier incidencia detectada. ¿Qué tareas acompañan estas responsabilidades? • Controlar la ropa de personal (entrega y recepción mediante vale junto con Intervención)., • Preparar los carros de ropa para el día siguiente siguiendo las indicaciones de la Subgobernanta., • Gestionar el reparto de productos de limpieza y completar los registros requeridos., • Controlar entradas y salidas de todo el género del departamento., • Lavar y planchar delantales, trapos, mopas, litos, cortinas, etc., • Mantener en perfecto orden y limpieza la lencería y el almacén., • Controlar el funcionamiento y estado del cuarto de lavadoras y secadoras., • Revisar el estado de conservación de la lencería y llevar un registro de roturas., • Controlar la ropa de clientes que se envía a tintorería., • Recepcionar y entregar la mantelería de bares y restaurantes., • Colaborar en cualquier otra tarea asignada por la Gobernanta. Requisitos • Experiencia en puestos similares en departamentos de pisos, lencería u operativa hotelera., • Conocimientos básicos de organización y clasificación de textiles., • Habilidades para el trabajo en equipo., • Orden, atención al detalle y hábitos de limpieza e higiene., • Persona responsable, metódica, con capacidad para trabajar de forma organizada y resolutiva., • Disponibilidad horaria para realizar turnos rotativos: una semana en horario de mañana y una semana en horario de tarde. ¿Qué ofrecemos? Formarás parte de una compañía en pleno crecimiento, donde las personas son lo primero. Además, disfrutarás de: • Sistema de anticipos y gestión de tu salario con Payflow., • Programa de bienestar para empleados/as con servicios de apoyo psicológico y fisioterapia., • Manutención durante la temporada en el comedor de colaboradores/as., • Eventos, reconocimientos y programa de recomendación con incentivos para empleados/as., • Formación, desarrollo profesional y planes de carrera., • Descuento en hoteles Zafiro para colaboradores/as y restaurante Son Sabater., • Club de Beneficios y acuerdos exclusivos con empresas bancarias y otras colaboradoras., • Programas de apoyo y bienestar para empleados/as y sus familias, junto a iniciativas de inclusión en colaboración con Fundación Adecco., • Y, por supuesto, contrato fijo discontinuo. Estos beneficios demuestran nuestro compromiso con el bienestar, el crecimiento y el reconocimiento de nuestros empleados/as. En Zafiro Hotels, promovemos un ambiente de trabajo inclusivo y colaborativo que te brinda la oportunidad de crecer profesionalmente y alcanzar tus metas, mientras disfrutas de un espacio donde tu creatividad y talento son importantes. Si te mueve la vocación de servicio y el afán de superación, te invitamos a enviarnos tu candidatura. En Zafiro Hotels encontrarás una empresa en la que crecer y desarrollarte profesionalmente. ¡Te estamos esperando!

Trabaja en un resort único en Europa donde deporte, bienestar y lujo se unen en un mismo destino. En Grand Hyatt La Manga Club Golf & Spa vivirás una experiencia profesional diversa, con múltiples áreas operativas y contacto directo con clientes internacionales. Un lugar perfecto para aprender, crecer y desarrollar una carrera estable en el segmento resort. Funciones principales: • Gestionar solicitudes de eventos (MICE, deportivos, eventos sociales, etc) • Coordinar reuniones con clientes para entender necesidades, presupuesto y objetivos. • Elaborar propuestas comerciales, presupuestos, pro formas y contratos. • Planificar y coordinar todos los aspectos logísticos del evento (espacios, F&B, audiovisuales, montaje, decoración, alojamiento) mediante órdenes de servicio. • Supervisar el evento in situ garantizando el correcto desarrollo y resolución de incidencias. • Coordinarse con los departamentos internos (Recepción, F&B, Cocina, Housekeeping, Mantenimiento, Revenue). • Gestionar proveedores externos (audiovisuales, floristas, entertainment, etc.) Funciones adicionales: • Realizar seguimiento post-evento y recopilación de feedback. • Asegurar altos niveles de satisfacción del cliente y fidelización. • Controlar costes y rentabilidad del evento. Requisitos: • Titulación: Formación en Turismo, Eventos, Hospitality Management o similar. • Experiencia previa en organización de eventos en hotel o sector hospitality. • Alto nivel de organización y atención al detalle. • Excelentes habilidades de comunicación y negociación. • Capacidad para trabajar bajo presión y gestionar múltiples proyectos simultáneamente • Conocimientos de herramientas de gestión hotelera (OPERA) y Envision • Idiomas: Nivel alto de inglés (valorable otros idiomas) Se ofrece: • Descuentos exclusivos en hoteles Hesperia y Hyatt a nivel mundial. • Beneficios en seguros de salud, viajes, ocio y más. • Excelente ambiente laboral en un equipo apasionado, motivado y creativo

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island's most iconic resort: a tranquil oasis where the sea, the land, and subtropical vegetation blend effortlessly with iconic Moorish-inspired architecture. The resort's 462 guest rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, enjoy magnificent views of the Atlantic Ocean, Mount Teide, or the resort's lush gardens. An award-winning culinary destination in its own right, this 5-star Tenerife resort features world-class restaurants ranging from simple, light cuisine to Michelin-starred fine dining. Offering a true escape, this timeless resort boasts multiple swimming pools, a 2,500 sqm Spa & Fitness Center, and the largest Ritz Kids in Europe. JOIN OUR TEAM! … as a Group Sales Manager at The Ritz-Carlton Tenerife, Abama. Who are we looking for? Are you passionate about building strong relationships, generating new business opportunities, and turning exceptional events into unforgettable experiences? As a Group Sales Manager, you will play a key role in driving the resort’s commercial success by identifying, developing, and securing group business opportunities that contribute to revenue growth and position The Ritz-Carlton Tenerife, Abama as a premier luxury and MICE destination. If you are results-driven, commercially minded, and thrive on developing strategic relationships with clients from around the world, we would love to meet you! Your responsibilities will include… • Identifying, developing, and managing business opportunities for group accommodation, meetings, incentives, conferences, and special events. • Developing and implementing sales strategies aimed at maximizing revenue and market share within the group segment. • Managing the entire sales cycle, from prospecting and lead generation through negotiation, contract signing, and post-sale follow-up. • Building and maintaining strong relationships with clients, event planners, travel agencies, destination management companies, and key accounts. • Preparing customized proposals, contracts, and presentations tailored to each client’s specific requirements. • Conducting site inspections, hotel presentations, and sales appointments to showcase the resort’s facilities and services. • Monitoring market trends, competitor activity, and emerging business opportunities to enhance sales performance. • Working closely with Revenue Management teams to optimize pricing, availability, and profitability for group business. • Collaborating with Events, Operations, and Catering teams to ensure seamless execution of contracted programs and events. • Maintaining accurate and up-to-date client, pipeline, and contract information within Marriott’s sales systems. • Representing the resort at trade shows, sales missions, industry events, roadshows, and networking opportunities. • Preparing sales reports, forecasts, and performance analyses for leadership teams. • Ensuring compliance with Marriott International sales standards, policies, and procedures. • Contributing actively to the achievement and surpassing of revenue and production goals established by the resort. What we are looking for in you… • Previous experience in hotel sales, group sales, MICE, events, hospitality business development, or a similar commercial role. • Strong negotiation, communication, and relationship-building skills. • A customer-focused mindset with a passion for delivering tailored solutions and exceptional experiences. • A proactive, organized, and results-oriented approach to achieving business objectives. • Strong analytical skills with the ability to interpret market trends, sales reports, and business opportunities. • Confidence working in international and multicultural environments. • Experience using CRM platforms, hotel sales systems, and business development tools. • Excellent collaboration skills and the ability to work effectively with multiple departments. • Fluency in Spanish and English; additional languages will be considered a strong advantage. • Flexibility to travel and attend business events, trade fairs, and client meetings when required. • A valid work permit for Spain. How we inspire you… Become part of our team and contribute to the success of one of Europe’s most prestigious resorts. Your financial expertise will help create memorable guest experiences while supporting the sustainable growth of our business. • An attractive salary package commensurate with your experience and responsibilities within a global luxury hospitality company. • Travel the world across more than 9,500 hotels with our exceptional employee rates ("Explore Rate"), also available to eligible family members and partners. • Enjoy a 20% discount on Food & Beverage outlets across Marriott International hotels. • Take advantage of a 50% discount on our on-property dining outlets. • Did you know you can receive up to 75% discount on flights if you are a resident of Tenerife? • Extensive corporate benefits and discounts on leisure activities, travel, and services. • A special birthday surprise to celebrate your day. • Enjoy a complimentary guest experience at our resort after one year of service. • 13th and 14th salary payments. • Access to innovative learning and development programmes through our corporate university. • Genuine career growth and promotion opportunities within Marriott International. • Complimentary meals provided in our employee dining facility. • We take care of the cleaning of your work attire whenever applicable to the role. • We celebrate our team through events, activities, employee appreciation programmes , and special occasions throughout the year. • Participate in corporate social responsibility initiatives and make a positive impact in our local community. • Your wellbeing matters to us, which is why we provide comprehensive occupational health support. (All benefit and bonus programmes are subject to individual company regulations. Applicable tax and social security regulations apply, and the company reserves the right to amend these programmes at any time.) Have we sparked your interest? Then apply now through Marriott Careers with your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience remains with them. By attracting the best hospitality professionals who create lifelong memories, we believe that everyone succeeds when empowered to be creative, thoughtful, and compassionate. Every day, we set the standard for rare and special luxury service around the world and take pride in delivering excellence in guest care and comfort. Your role will be to ensure that The Ritz-Carlton Gold Standards are delivered with care and attention. Our Gold Standards are the foundation of The Ritz-Carlton and guide us every day to be better than the day before. This foundation, together with our belief that culture drives success, has earned The Ritz-Carlton its reputation as a global leader in luxury hospitality. As part of our team, you will learn and exemplify our Gold Standards, including our Employee Promise, Credo, and Service Values. Our promise to you is the opportunity to be proud of both the work you do and the people you work alongside. By joining The Ritz-Carlton, you become part of the Marriott International portfolio of brands. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Buscamos incorporar un/a Maître / Restaurant Manager para liderar el equipo de sala del Restaurante CLOS , Madrid, proyecto gastronómico perteneciente a Grupo Marcos Granda. Buscamos un profesional con verdadera vocación por la hospitalidad, capacidad de liderazgo y sensibilidad por los detalles que definen una experiencia de alta gastronomía. La persona seleccionada será responsable de coordinar y supervisar el servicio diario, liderar y desarrollar al equipo de sala, garantizar nuestros estándares de hospitalidad y mantener una comunicación constante entre sala, cocina y sumillería. Asimismo, participará en la gestión de reservas, atención personalizada al cliente, organización de briefings, eventos privados y mejora continua de la experiencia CLOS. Valoramos especialmente experiencia en restaurantes gastronómicos, establecimientos reconocidos por la Guía Michelin, Fine Dining u hoteles 5*, así como conocimientos de gastronomía, vino e inglés profesional. No es imprescindible haber ocupado previamente la posición de Maître. También queremos conocer a segundos maîtres, assistant restaurant managers, head waiters o jefes de sector sénior preparados para asumir el siguiente paso en su carrera. Ofrecemos: * Posición estable y jornada completa. * Responsabilidad y autonomía real sobre la sala. * Incorporación a un grupo especializado en alta gastronomía. * Formación y desarrollo profesional. * Posibilidades de crecimiento dentro de los diferentes restaurantes de Grupo Marcos Granda. * Condiciones económicas competitivas según experiencia. * Excelente ambiente profesional dentro de un equipo reducido y orientado a la excelencia. Buscamos una persona que entienda que dirigir una sala no consiste únicamente en coordinar un servicio, sino en liderar personas y crear hospitalidad.

OIN OUR TEAM! The Ritz-Carlton Abama Resort, Tenerife , is looking for a Group Sales Trainee to join our team for a period of 6 months. This opportunity is aimed at university students who are looking to gain professional experience in luxury hospitality, sales, and events , within an international environment focused on service excellence. As a Group Sales Trainee , you will support the Group Sales team in managing and coordinating group requests, events, and business opportunities, contributing to the positioning of The Ritz-Carlton Abama as a leading destination for high-end groups, meetings, incentives, and events. You will have the opportunity to learn from experienced hospitality professionals and gain first-hand insight into the commercial operations of a luxury resort, participating in sales processes, proposal preparation, client follow-up, and coordination with the different departments involved in each group or event. Key Responsibilities Support the Group Sales team with the day-to-day management of group, meeting, incentive, and event enquiries. Assist with the preparation and follow-up of commercial proposals, quotations, and contracts . Enter, update, and maintain group and business opportunity information in the department's systems and tools. Follow up on enquiries, leads, and business opportunities, ensuring a timely and professional response. Support communication with clients, agencies, companies, and other commercial partners under the supervision of the team. Assist in the organization and coordination of site inspections, sales visits, and resort presentations . Collaborate with other departments, including Banquets, Catering, Events, Reservations, Front Office, and Finance, to ensure the smooth coordination of groups. Support the planning and follow-up of groups and events from the enquiry stage through to execution. Prepare documentation, presentations, agendas, and other materials required for meetings and events. Maintain an up-to-date database of clients, agencies, companies, and commercial contacts. Monitor market trends, competitors, and business opportunities within the MICE and Group Business segments. Support the preparation of basic reports and the collection of data related to sales, groups, and events. Participate in commercial activities, presentations, trade shows, workshops, and other business development initiatives when required. Apply The Ritz-Carlton standards of quality and excellence in all interactions with clients and colleagues. Under the supervision of the team, you will have the opportunity to apply your academic knowledge in a real professional environment and develop essential skills in sales, negotiation, customer service, group and event management, commercial communication, organization, and hospitality . What We Are Looking For We are looking for a proactive, organized, communicative, and customer-oriented individual with a genuine interest in sales, events, and the luxury hospitality industry. We particularly value: Interest in sales, events, hospitality, tourism, and guest experience . Excellent written and verbal communication skills. Ability to build professional relationships and establish trust with clients and colleagues. Strong customer service mindset. Excellent organizational skills and attention to detail. Interest in developing commercial and negotiation skills. Ability to manage multiple tasks and priorities in an organized manner. Proactive, responsible, and results-oriented attitude. Ability to work effectively within a multicultural and international team. Basic knowledge of Microsoft Office, particularly Excel and PowerPoint , will be considered an advantage. Confidence and fluency in Spanish and English . Knowledge of additional languages will be considered an advantage. Previous experience in sales, events, tourism, hospitality, customer service, or administration will be a plus. What We Are Looking For Currently enrolled in a Bachelor's or Master's degree at a university. Internship must be mandatory or recognized by the university, where applicable. Availability to complete a 6-month internship . Availability to start as soon as possible . Genuine interest in luxury hospitality, tourism, sales, and events. Fluent level of Spanish and English. Ability to work effectively in an international and multicultural environment. Professionalism, responsibility, initiative, and attention to detail. Valid work authorization in Spain. Internship Conditions & Benefits We offer two compensation options: Option A Accommodation provided by the company. €300 net per month. Option B No accommodation provided. €500 net per month. Additional Details Meals are included in the employee cafeteria during working hours only. For administrative interns, uniforms are not provided; professional attire in accordance with the hotel's image standards is required. Uniform laundry service is available at the hotel for the relevant departments. All benefit and bonus programs are subject to the company's individual regulations. Applicable tax and social benefit laws apply, and any tax deductions will be managed through the appropriate payroll adjustments. There is no legal entitlement to these programs, and the employer may modify the offer at any time. An Opportunity to Grow As part of The Ritz-Carlton , you will have the opportunity to learn and apply our Gold Standards , which form the foundation of our culture and the way we deliver exceptional service. You will learn alongside professionals in luxury hospitality and hotel sales , while becoming part of an international team committed to creating memorable experiences for both our guests and our corporate and group clients. Our promise to you is to provide an opportunity to take pride in the work you do, learn from some of the industry's best professionals, and develop the skills and competencies needed to begin your career in the hospitality industry. Have We Sparked Your Interest? If you are looking for a professional experience in Group Sales within an international luxury resort , we invite you to submit your application through Marriott Careers , indicating your availability to start. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive, people-centered culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JOIN OUR TEAM! ...as Food & Beverage Director at The Ritz-Carlton Tenerife, Abama. Who are we looking for? We are seeking a strategic and visionary leader in the world of gastronomy, passionate about service excellence and culinary innovation, with fluent Spanish and English skills. As Food & Beverage Director , you will be responsible for defining, leading, and elevating the resort's overall Food & Beverage strategy, ensuring a cohesive, profitable dining offering aligned with the highest luxury standards. Your leadership will play a key role in inspiring multidisciplinary teams, enhancing the guest experience, and strengthening the resort's position as a world-class gastronomic destination. Your responsibilities will include... Define and execute the resort's comprehensive Food & Beverage strategy, aligned with The Ritz-Carlton vision and Gold Standards. Lead and oversee all restaurant, bar, banquet, event, in-room dining, and specialty dining operations. Ensure exceptional, innovative, and memorable dining experiences at every guest touchpoint. Build, lead, and develop high-performing teams while fostering a culture of excellence, creativity, and engagement. Drive departmental profitability through strategic budget management, cost control, margin optimization, and inventory management. Analyze financial performance and guest satisfaction metrics, implementing continuous improvement initiatives. Collaborate closely with the Marketing and Revenue Management teams to position and promote the resort's dining concepts. Ensure compliance with quality standards, presentation guidelines, food safety regulations (HACCP), and all applicable legal requirements. Drive culinary innovation by identifying market trends and developing unique dining experiences that reinforce the resort's reputation. Lead recruitment, training, performance management, and succession planning across the Food & Beverage division. Represent the resort at culinary events, strategic partnerships, and key supplier relationships. What we're looking for... Proven experience as a Food & Beverage Director or Assistant Food & Beverage Director within luxury hotels, large-scale resorts, or internationally recognized gastronomic destinations. Strong financial acumen with demonstrated experience managing P&L. Inspirational leadership style, strategic thinking, and the ability to lead large, multicultural teams. Extensive knowledge of international culinary trends, fine dining, and the management of diverse dining concepts. Strong results orientation with a passion for operational excellence and outstanding guest experiences. Excellent analytical, decision-making, and problem-solving skills in fast-paced, demanding environments. Fluency in both Spanish and English; additional languages will be highly valued. Valid work authorization for Spain. How we inspire you... Joining The Ritz-Carlton means creating experiences that guests will remember for a lifetime. Here, your leadership will directly shape the resort's culinary reputation while helping develop an exceptional team. Highly competitive salary above market rates, plus flexible compensation benefits. Explore Rate at more than 9,500 Marriott hotels worldwide (also available to immediate family members). 20% discount on Food & Beverage at Marriott hotels and 50% discount on dining experiences within the resort. Up to 75% discount on flights between Tenerife and mainland Spain for Canary Islands residents. Corporate benefits on leisure, travel, and wellness. Continuous learning through our corporate university. Genuine opportunities for international career development and growth. Complimentary employee dining. Team events, celebrations, and engagement activities. Participation in Corporate Social Responsibility initiatives. Benefits are subject to applicable company policies and local tax regulations. Have we sparked your interest? Submit your application through Marriott Careers , including all required application documents. At The Ritz-Carlton, our Ladies and Gentlemen create extraordinary experiences guided by our Gold Standards. Here, you'll have the opportunity to take pride in your work, grow professionally, and become part of one of the world's most iconic luxury hospitality brands. At Marriott International, we are committed to providing equal opportunity, fostering an inclusive environment where everyone feels welcome, and ensuring access to meaningful career opportunities. We actively promote a workplace where the diverse backgrounds of our associates are valued and celebrated. Our greatest strength lies in the unique blend of cultures, talents, and experiences our associates bring. We are committed to non-discrimination on the basis of disability, veteran status, or any other characteristic protected under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

POSITION SUMMARY The Catering Sales Executive plays a pivotal role within the Catering Sales division, acting as a strategic driver of revenue and a key ambassador of the W brand. This position is responsible for leading the full commercial process for all banqueting and event enquiries without accommodation—maximizing revenue, optimizing space utilization, and ensuring the consistent delivery of elevated guest experiences. As a senior member of the team, the Catering Sales Executive oversees the entire lifecycle of catering business: from proactive prospecting and high-level client engagement to contract negotiation, event planning oversight, and cross-departmental coordination. The role requires strong commercial acumen, exceptional relationship-building skills, and the ability to influence internal and external stakeholders while upholding W Standards & Programs. ESSENTIAL FUNCTIONS Processes & Procedures: Lead high-impact site inspections for key prospects and high-value catering opportunities, showcasing the property with confidence and strategic positioning. Oversee the preparation and negotiation of contracts, ensuring commercially sound terms, optimized revenue, and compliance with cancellation and attrition policies. Ensure all enquiry handling aligns with W brand standards and EAME Divisional Event Enquiry Guidelines, maintaining a consistently elevated level of communication. Take ownership of small-scale events and short-lead business, ensuring rapid conversion and operational excellence. Lead the full wedding planning journey, acting as a trusted advisor and ensuring flawless execution from initial enquiry to event day coordination. Define and manage response timelines based on client expectations, ensuring a standard turnaround of 24 hours. Evaluate operational capabilities and ensure all commitments align with brand standards and operational feasibility. Partner strategically with the Group Sales team to convert high-value opportunities and maximize total hotel revenue. Optimize revenue through strategic management of minimum consumptions and demand-based pricing considerations. Participate in advanced sales trainings, leadership development programs, and strategic meetings as required. Ensure all enquiries are accurately documented and evaluated in Recaps to support informed business decisions. Create comprehensive BEOS to ensure seamless communication across departments and flawless event execution. Oversee deposit collection and ensure 100% prepayment prior to event arrival. Foster strong cross-departmental collaboration, acting as a senior liaison between operational teams and clients. Departmental Leadership & Collaboration Provide complete and timely credit information to the Credit Manager, ensuring compliance with financial policies and securing revenue. Represent Catering Sales in event briefings, delivering clear and strategic updates on confirmed and potential business. Actively participate in weekly Catering Sales meetings, contributing insights, forecasts, and strategic recommendations. Maintain accurate and up-to-date information on tentative business blocks, supporting strategic decision-making. Ensure timely and precise updates in Opera to support accurate forecasting and revenue management. Executive Self-Management & Professional Excellence: Exercise sound judgment and autonomy in pricing decisions, adhering to strategic guidelines and revenue optimization principles. Demonstrate strong time-management and prioritization skills, ensuring consistent delivery of all responsibilities. Engage in Marriott and departmental leadership development programs to continuously enhance professional capabilities. Conduct site inspections with executive presence, adhering to departmental standards and brand expectations. Participate in the annual Engagement Survey and contribute to initiatives that enhance team culture and performance. Demonstrate strong interpersonal awareness, including effective use of body language and communication techniques. Support ESS surveys and contribute to strategic projects as assigned by the Director of Catering & Convention Services Manager and DOS. Specific job knowledge, skills and abilities Fluency in the primary languages used in the workplace. Proven track record in luxury hotel sales, with demonstrated success in driving revenue and converting high-value business. Strong analytical and commercial skills, with the ability to interpret data and make strategic decisions. Exceptional communication skills in both Spanish and English, written and verbal. Highly organized, with the ability to manage multiple priorities and work independently with minimal supervision. Strong team orientation and collaborative leadership style. Advanced computer skills, including Microsoft Word and Excel. Proficiency in Opera Sales & Catering and PMS systems. Hours: The typical working days of the Catering Sales Executive should be from 09.00 AM to 17.00 PM from Monday to Friday, but are flexible according to evening events taking place in the hotel and on events and wedding business. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

JOIN OUR TEAM! The Ritz-Carlton Abama Resort, Tenerife is looking for motivated and enthusiastic students to join our team through a 6-month internship opportunity. We offer internship opportunities across several departments, allowing students to gain valuable professional experience within the luxury hospitality industry and develop their skills in an international environment focused on service excellence. Available Departments Internship opportunities may be available in the following areas: Front Office Housekeeping Food & Beverage Culinary Human Resources Finance Sales & Marketing Meetings & Special Events The specific department and responsibilities will depend on the candidate's academic background, interests, skills, and the operational needs of the resort. Your Opportunity As a Trainee at The Ritz-Carlton Abama, you will have the opportunity to become part of a professional and multicultural team while gaining hands-on experience in one of the world's leading luxury hospitality environments. Depending on your assigned department, you may support daily operations, departmental projects, guest services, administrative activities, events, or other initiatives that contribute to the successful operation of the resort. Throughout your internship, you will work alongside experienced hospitality professionals and have the opportunity to apply your academic knowledge in a real-world environment. Your responsibilities may include: Supporting the daily activities and operations of your assigned department. Assisting with departmental projects and initiatives. Providing professional and attentive service to guests, where applicable. Supporting administrative tasks, documentation, and departmental organization. Collaborating with colleagues and other departments to ensure operational excellence. Following The Ritz-Carlton's standards, policies, and procedures. Participating in projects designed to improve the guest experience and operational efficiency. Developing professional skills relevant to your area of study. Maintaining a positive, proactive, and professional attitude throughout the internship. Depending on the department, you may have the opportunity to develop skills in guest relations, hospitality operations, food & beverage, culinary arts, housekeeping, human resources, finance, sales, marketing, communication, administration, and event management . What We Are Looking For We are looking for motivated, responsible, and enthusiastic students who are interested in developing their professional experience within the luxury hospitality industry. We particularly value: Genuine interest in hospitality, tourism, and the hotel industry. Positive and proactive attitude. Strong sense of responsibility and professionalism. Excellent interpersonal and communication skills. Ability to work effectively as part of a team. Strong organizational skills and attention to detail. Willingness to learn and take on new responsibilities. Ability to work in a multicultural and international environment. Customer-oriented mindset. Confidence and fluency in English or Spanish. Knowledge of additional languages will be considered a plus. Previous experience in hospitality, tourism, customer service, administration, or a related field will be an asset, depending on the department. What We're Looking For Currently enrolled in a Bachelor's or Master's degree program , or an equivalent educational program. Internship placement must be mandatory or officially recognized by the university, as applicable. Availability to complete a 6-month internship . Preferred start date: As soon as possible. Genuine interest in developing a career within the luxury hospitality industry. Fluent Spanish and English language skills. Ability to thrive in an international and multicultural environment. Professionalism, responsibility, and strong attention to detail. Valid work authorization for Spain. Internship Terms and Benefits We offer two compensation options: Option A Accommodation provided by the company €300 net per month Option B No accommodation provided €500 net per month Additional Information Meals are provided in the employee dining room during working hours only. Trainees working in administrative departments are not provided with a uniform; professional business attire in accordance with the hotel's grooming standards is required. Laundry service for uniforms is available for applicable departments. All benefit and bonus programs are subject to the company's individual regulations. Applicable tax and social security laws apply, and any required deductions will be managed through payroll adjustments. There is no legal entitlement to such programs, and the employer reserves the right to modify the offering at any time. An Opportunity to Grow As part of The Ritz-Carlton, you will have the opportunity to learn about and apply our Gold Standards , which form the foundation of our culture and the way we deliver exceptional service. Working alongside experienced luxury hospitality professionals, you will gain practical knowledge, develop valuable professional skills, and become part of an international team committed to creating memorable experiences for our guests. Our promise to you is to provide an environment where you can take pride in your work, learn from some of the industry's finest professionals, and develop the skills needed to begin a successful career in hospitality. Has This Opportunity Sparked Your Interest? If you are looking for a professional internship experience within an international luxury resort , we invite you to submit your application through Marriott Careers. Please indicate your area of interest or preferred department and your availability to join us! We look forward to welcoming the next generation of hospitality professionals to The Ritz-Carlton Abama Resort, Tenerife . Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability, veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

TRAINEE – MARKETING The Ritz-Carlton Abama Resort, Tenerife JOIN OUR TEAM! The Ritz-Carlton Abama Resort, Tenerife is looking for a Marketing Trainee to join our team for a 6-month internship , with an ideal start date of October 1st . This opportunity is designed for university students who are looking to develop their professional experience in the field of luxury hospitality and marketing , within an international environment focused on service excellence. Your Role As a Marketing Trainee , you will support the Marketing department in the execution of marketing and communication initiatives, contributing to positioning The Ritz-Carlton Abama as a leading luxury hospitality destination. You will have the opportunity to learn from industry professionals while participating in projects aimed at promoting the resort, enhancing the guest experience, and strengthening our brand image. Your main responsibilities will include: Supporting the planning and execution of online and offline marketing campaigns. Assisting in the creation and adaptation of content for social media, websites, newsletters, and other communication channels. Providing support in updating and maintaining promotional and marketing materials. Monitoring market trends, competitors, and best practices within the hospitality and tourism industry. Assisting in the coordination of photo shoots, video productions, and promotional activities within the resort. Supporting the organization and management of events, brand activations, and guest experiences. Preparing basic reports and collecting metrics related to marketing campaigns and initiatives. Maintaining up-to-date departmental databases and documentation. Coordinating with other departments to ensure the successful implementation of marketing and communication initiatives. Applying The Ritz-Carlton's standards of quality and excellence in all projects and communications. Under the guidance of the team, you will have the opportunity to apply your academic knowledge in a real professional environment and develop essential skills in marketing, communications, branding, event management, data analysis, and luxury hospitality. What We Are Looking For We are looking for a creative, organized, and enthusiastic individual who is passionate about marketing and communications and eager to develop a professional career within the luxury hospitality industry. We particularly value: Interest in marketing, communications, public relations, and customer experience. Ability to generate creative ideas and contribute to innovative projects. Excellent written and verbal communication skills. Strong attention to detail and organizational abilities. Interest in digital trends and social media. Ability to work effectively as part of a team in a multicultural and international environment. A proactive, responsible, and results-oriented attitude. Basic knowledge of design tools, content creation, or digital marketing platforms will be considered an advantage. Confidence and fluency in both Spanish and English. Knowledge of additional languages will be considered a plus. Previous experience in marketing, communications, events, tourism, or customer service will be an asset. What We're Looking For Currently enrolled in a Bachelor's or Master's degree program. Internship placement must be mandatory or officially recognized by the university, as applicable. Availability to complete a 6-month internship. Preferred start date: October 1st. Genuine interest in luxury hospitality, tourism, and marketing within the hospitality industry. Fluent Spanish and English language skills. Ability to thrive in an international and multicultural environment. Professionalism, responsibility, and strong attention to detail. Valid work authorization for Spain. Internship Terms and Benefits We offer two compensation options: Option A Accommodation provided by the company. €300 net per month. Option B No accommodation provided. €500 net per month. Additional Information Meals are provided in the employee dining room during working hours only. Administrative trainees are not provided with a uniform; professional business attire in accordance with the hotel's grooming standards is required. Laundry service for uniforms is available for applicable departments. All benefit and bonus programs are subject to the company's individual regulations. Applicable tax and social security laws apply, and any required deductions will be managed through payroll adjustments. There is no legal entitlement to such programs, and the employer reserves the right to modify the offering at any time. An Opportunity to Grow As part of The Ritz-Carlton, you will have the opportunity to learn about and apply our Gold Standards , which form the foundation of our culture and the way we deliver exceptional service. You will learn alongside luxury hospitality professionals and become part of an international team committed to creating memorable experiences for our guests. Our promise to you is to provide an environment where you can take pride in your work, learn from some of the industry's finest professionals, and develop the skills needed to begin a successful career in hospitality. Has This Opportunity Sparked Your Interest? If you are looking for a professional experience in Marketing within an international luxury resort, we invite you to submit your application through Marriott Careers , indicating your availability to join us ideally on October 1st for a period of 6 months . Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability, veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Misión En The Lodge Mallorca 5*, buscamos un/a Recepcionista que sea la primera impresión de nuestra hospitalidad, garantizando una bienvenida cálida y un servicio eficiente. Su misión es gestionar llegadas y salidas, proporcionar información y atender las necesidades de los huéspedes con profesionalidad y cercanía, asegurando una experiencia excepcional y memorable. Responsabilidades: Recepción y registro de huéspedes: dar la bienvenida de manera cálida y profesional, realizar un registro eficiente y preciso de la información de los huéspedes, proporcionar llaves de habitaciones y explicar los servicios disponibles. Atención al cliente: responder de manera oportuna y cortés a las consultas de los huéspedes, en persona, por teléfono o correo electrónico. Brindar información sobre el hotel, servicios, atracciones locales y eventos. Gestión de reservas: realizar y confirmar reservas de habitaciones, asegurando la disponibilidad y la exactitud de la información. Administración y operaciones de recepción: mantener el área de recepción limpia y ordenada, coordinar con otro departamento para garantizar una comunicación fluida y un servicio coordinado. ¿Qué necesitamos de ti? Formación en Turismo, Administración de Empresas (deseable) Nivel de inglés alto. Otros idiomas serán altamente valorados. Conocimientos de software de reservas (Ulyses) Experiencia previa, preferiblemente en el sector de hoselería de lujo. Disponibilidad para turnos rotativos. Excelentes habilidades de comunicación verbal y escrita. Orientación al cliente y capacidad de brindar una atención personalizada. ¿Qué encontrarás en Único Hotels? Contrato fijo - discontinuo. Jornada completa. Uniforme y una comida por turno incluida. Excelente ambiente de trabajo y compañerismo. Grandes proyectos de formación continua. Posibilidad de crecimiento en la compañía. ÚNICO: IRREPETIBLE, EXTRAORDINARIO, EXCELENTE. Nuestro propósito es brindar un servicio excelente a nuestros clientes en hoteles excepcionales en destinos como Madrid, Mallorca, Costa Brava , Andalucía y Norte de España. Nos ocupamos de nuestros clientes, de nuestro equipo, de nuestros hoteles, de la comunidad y del planeta. Esta visión merece que sea real, cada día y en todos los casos. Creemos que, el lujo debe entenderse como una combinación de nuevas experiencias, el valor de lo auténtico y el placer de la sencillez. Todo ello potenciado por la sofisticación, el estilo, la seducción y la calidez. ÚNICO significa irrepetible; por eso ponemos al alcance de nuestros clientes una experiencia incomparable, la entrada a un mundo hecho a medida y en el que cada individuo es diferente y especial. Porque éste es el auténtico significado del lujo en la hospitalidad contemporánea. NUESTRA GENTE Nos apasiona lo que hacemos, y somos conscientes de que los resultados se obtienen a través de las acciones que repetimos a diario. Es por ello, que cada persona en nuestro equipo se compromete a cultivar una actitud de cuidado y dedicación. Animamos a nuestros equipos a que cosechen esta actitud, y la siembren en todos los aspectos de su día a día. Proporcionando un entorno equitativo, justo, sostenible, ético y seguro donde puedan desarrollar sus habilidades y crecer. Un esfuerzo continuo por mantener la igualdad de oportunidades en todos sus aspectos, y la libertad para y entre todos los miembros de nuestro equipo. Descubre más en

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility where the sea, land, and subtropical vegetation effortlessly blend with iconic architecture inspired by Moorish style. The resort’s 462 rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, offer magnificent views of the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. An award-winning culinary destination in its own right, this 5-star resort in Tenerife features world-class restaurants ranging from light and simple cuisine to Michelin-starred fine dining. Offering a sanctuary to escape, this timeless resort features numerous swimming pools, a 2,500 m² Spa & Fitness Centre, and the largest Ritz Kids facility in Europe. JOIN OUR TEAM! … as Sales Manager, Weddings & Social Events at The Ritz-Carlton Tenerife, Abama. Who are we looking for…? Are you passionate about the world of weddings, special celebrations, and luxury social events? Do you enjoy building trusted relationships with clients and transforming their dreams into extraordinary experiences? As Sales Manager, Weddings & Social Events , you will play a key role in developing and growing the resort’s weddings and social events segment. You will be responsible for identifying new business opportunities, attracting both national and international clients, and guiding them throughout the entire sales process, from the initial enquiry through to event confirmation. We are looking for someone with a strong eye for detail, a commercial mindset, and a passion for luxury and hospitality, who is able to understand each client’s needs and turn them into unique and memorable proposals. If you are results-driven, possess excellent sales and communication skills, enjoy building long-term relationships, and are passionate about weddings and events, we want to hear from you! Your responsibilities include… Identify, develop, and manage new business opportunities within the weddings, private celebrations, and social events segments. Develop commercial strategies to increase the volume of weddings and social events while maximizing revenue associated with each celebration. Manage the full sales cycle, from prospecting and initial enquiry through negotiation, contract closure, and post-sale follow-up. Build and maintain strong relationships with couples, families, wedding planners, specialist agencies, event organizers, and strategic partners. Act as the main commercial point of contact for clients throughout the event planning and contracting process. Understand each client’s needs, expectations, and preferences in order to create personalized proposals and tailor-made experiences. Prepare commercial proposals, quotations, contracts, and presentations tailored to each wedding or social event. Conduct sales visits, site inspections, and resort presentations, showcasing the property’s venues, accommodation, culinary offering, and event possibilities. Present the different venue, menu, experience, and service options available for each event in an engaging and compelling way. Maintain an in-depth knowledge of the resort, its facilities, services, and culinary offering in order to convey the essence of The Ritz-Carlton Tenerife, Abama to clients. Identify trends within the luxury wedding and social events market, as well as new business opportunities and potential markets. Develop and maintain a strong network of contacts with wedding planners, agencies, suppliers, and relevant industry professionals. Participate in trade fairs, workshops, specialist events, presentations, and networking activities related to the Weddings & Social Events segment. Work closely with the Events, Catering, Operations, Revenue Management, and other departments to ensure a seamless transition from the sales process through to event execution. Ensure continuous and effective communication with all parties involved so that every contracted detail is delivered in line with the client’s expectations. Follow up on leads, opportunities, and conversions, keeping all commercial information up to date in the corporate systems. Prepare sales reports, forecasts, performance analyses, and target tracking for management. Actively contribute to achieving and exceeding the revenue targets established for the weddings and social events segment. Represent the values, image, and luxury standards of The Ritz-Carlton in every interaction with clients and partners. What we are looking for… Previous experience in sales, events, weddings, hospitality, luxury hospitality, wedding planning, or business development. Excellent commercial, negotiation, and communication skills. A strong customer focus and genuine sensitivity to clients’ needs and expectations. A passion for creating personalized experiences and attention to every detail. A dynamic, organized, proactive, and results-oriented approach. Excellent interpersonal skills and the ability to build long-term relationships based on trust. The ability to manage multiple opportunities and events simultaneously while maintaining a high level of organization and follow-up. The ability to work confidently with clients from different nationalities and cultures and thrive in an international luxury environment. Experience using CRM systems, hotel management systems, and sales tools. Enjoy working cross-functionally with different departments to deliver an exceptional client experience. Fluency in Spanish and English; additional languages will be highly valued. Flexibility and availability to participate in sales visits, events, trade fairs, and networking activities. A valid work permit for Spain. How we inspire you… Join our team and contribute to the growth of one of Europe’s most prestigious resorts within the luxury weddings and social events segment. Your ability to build authentic relationships, identify new opportunities, and guide each client through one of the most important moments of their life will help create exceptional experiences and memories that will last forever at The Ritz-Carlton Tenerife, Abama. An attractive salary in line with your experience and level of responsibility within a leading luxury hospitality company. Travel the world across our more than 9,500 hotels with excellent employee rates ("Explore Rate") and enjoy exceptional benefits; these also apply to your family, partner, and parents. Enjoy F&B offerings across our more than 9,500 hotels with a 20% discount. Enjoy our culinary offering with a 50% discount. Did you know that you can receive up to 75% off flights if you are a resident of Tenerife? Extensive corporate benefits with numerous discounts for leisure activities and travel. As a birthday benefit, you will receive a special surprise. Enjoy our resort as a guest after one year of service with us: a once-in-a-lifetime experience. We offer 13th and 14th salary payments. Innovative training concepts to support your professional development: we have our own training university! Career development and promotion opportunities within an international company. We provide a wide range of complimentary culinary options in our employee cafeteria. Don’t worry about your uniform (where applicable): we take care of it, including the cleaning of your professional attire. We love to celebrate, preferably with you! Whether it’s team outings, employee celebrations, Employee Appreciation Week, anniversaries, or other occasions, we always find plenty of reasons to celebrate you and your colleagues. We also care deeply about our community in many ways: join our social responsibility initiatives and give back to society. Your health is one of our priorities, which is why we offer comprehensive corporate healthcare services. (All benefit and bonus programs are subject to the company’s individual regulations. Applicable tax and social benefit laws apply, and any tax deductions are managed through payroll adjustments. There is no legal entitlement to these programs, and the employer may adjust the offering at any time.) Have we sparked your interest? Then apply through Marriott Careers with your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining a people-centered, inclusive culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered by applicable law. Across more than 100 award-winning properties worldwide, the Ladies and Gentlemen of The Ritz-Carlton create experiences so exceptional that, long after a guest has stayed with us, the experience remains with them. Attracting the finest hospitality professionals who create lifelong memories, we believe everyone succeeds when they are empowered to be creative, thoughtful, and compassionate. Every day, we set the standard for rare and exceptional luxury service around the world, and we take pride in delivering excellence in the care, attention, and comfort of our guests. Your role will be to ensure that The Ritz-Carlton “Gold Standards” are upheld with care and genuine attention. The Gold Standards are the foundation of The Ritz-Carlton and what guides us every day to become better than we were the day before. It is this foundation, together with our belief that our culture drives success, that has enabled The Ritz-Carlton to build its reputation as a global leader in luxury hospitality. As part of our team, you will learn and embody the Gold Standards, including our Employee Promise, Credo, and Service Values. And our promise to you is that we will offer you the opportunity to take pride in the work you do and in the people you work alongside. By joining The Ritz-Carlton, you become part of a portfolio of brands within Marriott International. A place where you can do your best work, discover your purpose, belong to an incredible global team, and become the best version of yourself. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

POSITION SUMMARY Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Clean and maintain recreational equipment and supplies. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: CPR Certification First Aid Certification Recreation Equipment Any certification or training required by local and state agencies. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

POSITION SUMMARY Wash, mop, and clean the pool deck. Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Obtain, fold, and stack towels according to company procedures. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. REQUIRED CERTIFICATIONS License or Certification: CPR Certification First Aid Certification Fitness Equipment Any certification or training required by local and state agencies. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

CAMARERA/O DE SALA ¡TE ESTAMOS BUSCANDO! En Hesperia World, transformamos la forma de vivir la hospitalidad. Somos un grupo líder en el sector hotelero con presencia nacional e internacional, gestionando experiencias únicas en hoteles urbanos, vacacionales y resorts. Si buscas un entorno donde la innovación, la excelencia y el talento son protagonistas, este es tu lugar. Únete a nosotros y forma parte de una compañía en constante evolución. Buscamos un/a CAMARERA/O DE SALA para nuestro HOTEL HESPERIA MURCIA CENTRO. ¿Qué harás en tu día a día? • Atención y servicios en bufet de desayunos • Servicio de cafetería: atención en sala, gestión de comandas y cobros • Apoyo en la organización y servicios de eventos y reuniones en los salones del hotel • Montaje y recogida de salas de banquetes y coffee breaks • Cumplimiento con los estándares de calidad y protocolo del hotel • Mantenimiento del orden y limpieza en zonas de trabajo • Promoción de todos los servicios del hotel ¿Qué necesitas para el puesto? · Experiencia previa en hostelería, preferiblemente en hoteles de 4/5★ o establecimientos similares · Valorable experiencia en desayunos, cafetería o banquetes · Buen nivel de atención al cliente, orientación al detalle y capacidad de trabajo en equipo · Flexibilidad horaria para turnos rotativos, incluyendo mañana, tardes y fines de semana · Es imprescindible que aporte nivel de castellano, se valorará ingles u otros idiomas. ¿Qué ofrecemos? · Incorporación a un equipo estable en un hotel consolidado en la ciudad · Jornada completa (40h) con turnos rotativos · Incorporación inmediata · Formación continua y oportunidad de crecimiento en el área de A&B · Formación interna en protocolos y procedimientos del hotel · Salario según convenio · Buen ambiente de trabajo · Descuentos en productos de la compañía ¡Te esperamos!