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Reporting to the Director of Property Management at IBIZA EVOLUTION SERVICES (IES), your main function will be to manage and develop your portfolio of properties on the island of Ibiza. Property Management: - Act as the main point of contact for property owners for all matters related to property administration and management, maintenance, and care. - Ensure the administrative and financial management of property management files and take all necessary measures to contribute effectively to this task. - Interact with property owners, relevant authorities and organizations (municipality, co-ownership association, etc.), and service providers. - Respond to requests and expectations of property owners within the limits of the services included in the signed real estate management contract. - Ensure that each guest is welcomed to a property whose customization, level of comfort, facilities, and quality of household staff consistently exceed their expectations, regardless of their location worldwide. - Resolve any issues related to the above elements before, during, and after the guest's stay as effectively as possible to maximize their satisfaction and that of the owner. This entails: - Monitoring the expected arrival of the client, anticipating possible needs, and preparing arrival and departure files. - Supporting and guiding operational teams. - Inspecting each property before rental and customizing it to meet the different needs of our clients. - Welcoming each of our clients according to Le Collectionist brand standards. - Responding to various requests from our guests during their stay. - Acting as a strong point of the concierge service at the destination. - Ensuring that the checkout process proceeds smoothly and that the property is returned in good condition. Depuis 2013, nous transformons la location d’une maison de vacances en une expérience exceptionnelle alliant les plus belles propriétés du monde à un service sans pareil. Nous trouvons, dans des destinations mythiques ou surprenantes, la maison qui correspond à chacun de nos voyageurs. Nous préparons, façonnons et personnalisons chaque séjour, pour créer une expérience taillée entièrement sur-mesure. Nous fixons ainsi un nouveau standard dans le marché de la location de luxe. Nous tissons avec nos clients une relation de confiance qui s’inscrit dans le temps. Nos équipes sont l’ingrédient central de notre réussite. Elles conçoivent et construisent chaque voyage comme un projet unique. Nos équipes locales sillonnent le monde pour sélectionner les maisons les plus remarquables et assurent dans leur destination un accueil et un service inégalés.
ABOUT US The Experimental Group was founded in 2007 by three childhood friends, Olivier Bon, Pierre-Charles Cros and Romée de Goriainoff. Xavier Padovani later joined them and shared their vision: to offer the ultimate hospitality experience to an ever-demanding clientele. Celebrated for bringing the cocktail bar culture to Paris, the Experimental Group operates cocktail bars, but also wine bars, restaurants, and then from 2015 Hotels. Destinations diversify over the years, starting with European capitals like Paris and London, to more seasonal locations such as Ibiza or Menorca for the summer or the ski slopes of Verbier for the winter. The group also have properties in Venice, New York, Biarritz, and the Cotswolds. The philosophy of service is constituted and affirmed by three key principles: the quality of its products, the precision of service, and the warm welcome of our guests. ABOUT EXPERIMENTAL BEACH IBIZA Experimental Beach is set amongst the picturesque Salinas natural park. The bar & restaurant is set on the beach, overlooking the sea where the sunset is one of the best on the island. The menu is inspired by the history and culture of the Balearics Islands, and the cocktail menu is a twist on what Experimental knows best : a touch of eccentric whimsy with a nod to the classics. ABOUT THE JOB We are now looking for a host / hostess for the upcoming season to support our passionate team at Experimental Beach. Greets and welcomes arriving guests Escorts customers to their tables or the waiting area Takes reservations and assigns guests on the waiting list Answers phone calls and customer inquiries Assists restaurant staff when necessary Maintains clean and organized tables, chairs, and dining sets Provides menu and server information The Experimental Group was founded in 2007 by three childhood friends, Olivier Bon, Pierre-Charles Cros, and Romée de Goriainoff. Xavier Padovani later joined them and shared their vision: to offer the ultimate hospitality experience to an ever-demanding clientele. Celebrated for bringing the cocktail bar culture to Paris, the Experimental Group operates Experimental Cocktail Club bars in Paris, London, Venice and Verbier; wine bars, Compagnie des Vins Surnaturels, in Paris, London and New York City; restaurants and beach clubs in Menorca, Verbier, Paris, Venice, Ibiza and London; and hotels in London, the Cotswolds, Paris, Ibiza, Verbier, Menorca, Venice and Biarritz. Our philosophy of service is constituted and affirmed by three key principles: the quality of its products, the precision of service, and the warm welcome of our guests. This is what transcends time and creates a unique, trusting relationship with each and every client in The Experimental Group all around the world !
Job Purpose The Bartender is responsible for serving all beverages with friendly, individualized attention towards each customer 2. Principal Accountabilities 2.1 Prepare or serve hot or cold beverages quickly and efficiently, meeting our standards 2.2 Deliver excellent customer service, at all times 2.3 Have a complete and thorough knowledge of all menu items in order to be able to describe and make suggestive selling to customers 2.4 Maintains the highest quality, consistent beverage standards 2.5 Follows as the restaurant’s beverages recipes and procedures 2.6 Ensures that beverages/foods are presented in a manner to generate the utmost eye appeal 2.7 Order, receive, or stock supplies or retail products 2.8 Set up or restock product displays 2.9 Follows standards for merchandising, stock rotation and sorting of all products, maintaining professional presentation at all times 2.10 Follows health, safety, and sanitation guidelines for all products 2.11 Handles all working material and equipment correctly and keeps it well cleaned 2.12 Handles guest problems and complaints 2.13 Attend all regular departmental briefings and contribute to an open communication within the assigned team 2.14 Performs other duties pertinent to this job as assigned. 3. Communication & Working Relationships 3.1 Interacts closely with customers and promotes an image of professionalism and gallantry at all time 4. Knowledge, Skills, and Experience 4.1 At least high school diploma 4.2 Minimum 1-2 years of experience in similar position in a high-volume, fast-paced restaurant 4.3 Fluent in English 4.4 Excellent communications skills Job Title Bartender Department FOH Division Day Life Report to Head Bartender Responsible for None Job Grade 4.5 Outstanding customer service skills 4.6 Positive and high energy level 4.7 Highly cooperative team spirit 4.8 Ability to work in a high stress, faced-paced environment 5. Physical Requirements of the job The job of the Bartender may require: 5.1 Long hours, covering different shifts and working during public holidays 5.2 Walk and stand for entire shift, up to 10 hours Savour the essence of Greek culinary treasures, enveloped in authentic Greek hospitality and the serenity of Mediterranean living at Ammos Ibiza.
Job Purpose The Waiter is responsible for representing the restaurant and provide high levels of customer service to all diners to ensure they have a memorable experience and return again 2. Principal Accountabilities 2.1 Prompt, and courteous greeting of customers 2.2 Take orders and deliver food to customers on the table in an accurate and timely manner 2.3 Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations 2.4 Follow sequence of service standards as per brand guidelines 2.5 Have a complete and thorough knowledge of all menu items in order to be able to describe and make suggestive selling to customers 2.6 Ensure food quality and consistency is delivered at all times 2.7 Manage the set up and close down of tables within section 2.8 Ensure tables are turned around and ready with minimal delay 2.9 Maintain cleanliness and hygiene standards 2.10 Ensure the cleanliness and refilling of condiment sets and napkin containers 2.11 Coordinating with cashier to handle accurately order invoices and tips 2.12 Keeps all work stations and equipment as clean as possible at all times 2.13 Attend all regular departmental briefings and contribute to an open communication within the assigned team. 2.14 Performs other duties pertinent to this job as assigned. 3. Communication & Working Relationships 3.1 Interacts with customers and shows willingness to serve them with a pleasant attitude 3.2 Communicate professionally with the supervisor in charge Job Grade 4. Knowledge, Skills, and Experience 4.1 Minimum 1-2 year of experience in similar positions in a high-volume, fast-paced restaurant 4.2 Good in English 4.3 Good communications and interpersonal skills 4.4 Customer oriented with a positive attitude and smiling face 4.5 Cooperative and self-giving team player 4.6 Ability and willingness to perform under stress 4.7 Positive and high energy level 5. Physical Requirements of the job The job of the Waiter may require: 5.1 Physical handling of products such as handling trays 5.2 Covering different shifts and working during public holidays 5.3 Stressful conditions 5.4 Standing for long hours Savour the essence of Greek culinary treasures, enveloped in authentic Greek hospitality and the serenity of Mediterranean living at Ammos Ibiza.