Product Lead, IT Management
14 hours ago
Ibiza
pbThe challenge /b /ppAs a bProduct Lead /b for the bIT Management /b vertical (RMM IA), you’ll play a key role in leading the development and expansion of Jotelulu’s Remote Monitoring Management product. Your mission will be to define the product vision, roadmap, and execution, transforming complex IT management workflows into intuitive and scalable solutions for IT administrators and Managed Service Providers (MSPs). You will help evolve the product from its current commercial phase into a full IT management platform, integrating monitoring, alerting, automation, AI insights, and multi-tenant operations. /ppYou’ll be part of a cross-functional product organization focused on IT management tools and automation capabilities at scale. The product is currently centered around a modern dashboard with real-time device visibility, filtering, patch and software insights, and unified ticket metrics. You will work on scaling this foundation while ensuring alignment with broader cloud and automation strategies, contributing hands-on to discovery, prioritization, and delivery of core RMM capabilities. /ppCollaboration will be essential. You’ll work closely with Engineering, Infrastructure, AI, Frontend, and UX teams to design telemetry pipelines, alerting systems, automation policies, and unified product experiences. You will also partner with GTM, Sales, and Partner Success teams to define pricing, packaging, positioning, and partner enablement, ensuring alignment across product pillars such as IaaS, Marketplace, Automation, and AI. /ppbr/ppbRequirements that are important for us /b /ppWe are looking for a Product Lead with strong experience in B2B SaaS, capable of driving complex, technical products from concept to scale, with a deep understanding of IT management workflows and user needs. /ppbr/ppbRelevant experience and expected outcomes: /b /pulli5+ years of Product Management experience in B2B SaaS environments. /liliExperience in domains such as RMM, endpoint management, IT Management, or observability/monitoring in multi-tenant platforms. /liliLeading product discovery processes with technical users such as IT administrators, MSPs, and sysadmins. /liliDefining product vision, roadmaps, and clear requirements, working closely with engineering teams. /liliPrioritizing and delivering core product capabilities such as device inventory, monitoring, patch visibility, ticket insights, and filtering. /liliWorking with product data: defining KPIs, analyzing usage, and iterating based on insights. /liliCoordinating cross-functional initiatives with Product, Engineering, Sales, and Partner Success teams. /li /ulpbr/ppbKey skills and expected impact: /b /pulliAbility to translate complex operational workflows into simple and intuitive product experiences. /liliStrong understanding of telemetry, device monitoring, patching, alerting, RBAC, and automation workflows. /liliCapability to define and track product KPIs such as adoption, engagement, device coverage, and MTTR improvement. /liliStrong communication skills to align stakeholders and drive product decisions. /liliExperience working in agile environments and collaborating across multidisciplinary teams. /liliAbility to contribute to zero-to-one product development and scale technical products. /liliUnderstanding of MSP environments, workflows, and business metrics such as MRR, attach rate, and churn. /li /ulpbr/ppbTools /b /pulliAgile and collaboration tools such as Jira, Confluence, GitLab, and Bitbucket. /liliData analysis and KPI tracking tools. /liliProduct discovery and documentation tools. /liliCloud and IT management environments related to RMM and observability. /liliWorking environments involving telemetry systems, monitoring tools, and automation workflows. /li /ulpbr/ppbAbout us /b /ppReady to shake up the tech world? At Jotelulu, we’re on a mission to empower Technology Service Providers with our secure, all-in-one cloud platform. We unite automation, AI, and growth tools, giving our partners the freedom to scale fast, launch big ideas, and build their brand with confidence. /ppThis is the perfect time to join us: the company is growing rapidly, the challenges are exciting, and each person has a real impact. /ppIf you are passionate, ambitious and ready to help shape the future of cloud technology, we want to meet you. You will join a fun, fast-paced, collaborative, and agile team, helping us scale our platform to millions of users while building out Jotelulu’s own infrastructure and data centers with the latest technologies. /ppbr/ppbLife a Jotelulu /b /ppWe’re passionate about technology, but we’re also a bit geeky—we love Star Wars, video games, 90s movies, and pop culture. /ppWe work hard and with passion, but we also have a great time together. At Jotelulu, you’ll find a balance between work and fun, where teammates often become friends, and boredom is rare—there’s always something new, unexpected, and memorable happening. /ppbr/ppbWhat We Offer /b /ppAt Jotelulu, we aim to create an environment where people can grow, enjoy what they do, and bring their best selves to work. That’s why we’ve designed a benefits package that reflects who we are, how we work, and what we value as a company. /ppbr/ppbJotelulu Culture /b /ppOur culture is how we work, how we relate to one another, and how we build something meaningful together. /ppIt’s not about “cool” values for a website — it’s about real behaviors we live every day: a positive atmosphere, accountability, trust, and effectiveness. /ppbr/ppAt Jotelulu, bwe are committed to /b: /pulliA great working environment built on teamwork, optimism, bjoy /band the drive to do things well. /liliResponsibility and bownership /b, because everyone knows what needs to be done and finds the way to make it happen. /lilibTrust /b, as the foundation of teamwork and our relationships with partners. /lilibEffectiveness /b, focusing on results and constantly challenging ourselves to ensure we’re on the right path. /li /ulpbr/ppbSpecial Days /b /ppYou’ll enjoy: /ppDecember 24th and 31st off, /ppYour birthday off — because we believe your day should be yours. /ppbr/ppbCompetitive Salary /b /ppWe offer a competitive salary aligned with the market and reviewed periodically to ensure fairness and recognition. /ppbr/ppbContinuous Learning /b /ppWe support your professional growth through internal training, learning resources, and development plans tailored to your career path. /ppbr/ppbPrivate Health Insurance /b /ppYou’ll have access to private health coverage, giving you peace of mind and support in your day-to-day life. /ppbr/ppbInformal Events /b /ppWe believe in celebrating achievements, strengthening team bonds, and having fun along the way. We regularly organize informal events and activities to enjoy time together and reinforce our team spirit. /p