1000+ Best daily Jobs in San Feliú De Llobregat (October 2026)

JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met • Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. • Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. • Assists Executive Chef with all kitchen operations and preparation. • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. • Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. • Assists in determining how food should be presented and creates decorative food displays. • Maintains purchasing, receiving and food storage standards. • Ensures compliance with food handling and sanitation standards. • Performs all duties of kitchen managers and employees as necessary. • Recognizes superior quality products, presentations and flavor. • Ensures compliance with all applicable laws and regulations. • Follows proper handling and right temperature of all food products. • Operates and maintains all department equipment and reports malfunctions. • Checks the quality of raw and cooked food products to ensure that standards are met. Leading Kitchen Operations • Supervises and coordinates activities of cooks and workers engaged in food preparation. • Leads shifts while personally preparing food items and executing requests based on required specifications. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Maintains the productivity level of employees. • Ensures employees understand expectations and parameters. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Ensures property policies are administered fairly and consistently. • Communicates performance expectations in accordance with job descriptions for each position. • Recognizes success performance and produces desired results. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Interacts with guests to obtain feedback on product quality and service levels. • Handles guest problems and complaints. Maintaining Culinary Goals • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. • Trains employees in safety procedures. Managing and Conducting Human Resource Activities • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Participates in the employee performance appraisal process, providing feedback as needed. • Brings issues to the attention of the department manager and Human Resources as necessary. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Attends and participates in all pertinent meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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¡Hola, futuro barista de Hagen! ¿Te apasiona el café de especialidad y estás listo para aportar mucha energía a una de nuestras animadas cafeterías de Londres? Estamos creciendo rápidamente y buscamos baristas con talento que se unan a nuestro equipo para servir café de primera calidad con auténtico encanto escandinavo. En Hagen, servimos un café excepcional con estilo escandinavo y la calidez de un barrio. Nos preocupamos profundamente por la calidad, la comunidad y por crear espacios donde tanto los clientes como los miembros del equipo se sientan como en casa. Damos mucha importancia al desarrollo de nuestro personal: tanto si tu objetivo es convertirte en barista sénior como si quieres dar el salto a la gestión, en Hagen hay oportunidades reales de crecer. Tus funciones: Preparar un café excelente de forma constante, en todo momento Ofrecer un servicio al cliente cálido, amable y profesional Mantener la barra limpia, organizada y funcionando sin problemas Apoyar al equipo en la apertura y el cierre, así como en las operaciones diarias Mantener la curiosidad, seguir aprendiendo y ayudar a los demás a hacer lo mismo Lo que obtendrás: 28 días de vacaciones pagadas Plan de pensiones de la empresa Café ilimitado (por supuesto) y descuentos en comida Una trayectoria clara de crecimiento y progresión Un ambiente de equipo solidario, divertido y dinámico Horario de trabajo: Los turnos son de 6:00 a 22:00 La flexibilidad es imprescindible Lo que buscamos: Más de un año de experiencia como barista Pasión por el café de especialidad y la hostelería Capacidad para trabajar en equipo con una actitud positiva y proactiva Disponibilidad para desplazarte o trasladarte a Londres Permiso para trabajar en el España ----------------------------------------------------------------- Hey future Hagen Barista! Are you passionate about specialty coffee and ready to bring great energy to one of our buzzing London espresso bars? We're growing fast and looking for talented baristas to join our team and deliver top-tier coffee with genuine Scandinavian charm. At Hagen, we serve exceptional coffee with Scandi style and neighbourhood warmth. We care deeply about quality, community, and creating spaces where both customers and team members feel at home. We’re big on developing our people — whether you're aiming to become a Senior Barista or step into management, there are real opportunities to grow at Hagen. What You’ll Do: Make beautiful coffee consistently, every time Deliver warm, friendly, and professional customer service Keep your bar clean, organised, and running smoothly Support the team with opening/closing and daily operations Stay curious, keep learning, and help others do the same What You’ll Get: £12.71 / h 28 days paid holiday Company pension Unlimited coffee (obviously) & food discounts Clear path for growth and progression A supportive, fun, and fast-paced team environment Working Hours: Shifts fall between: 6 am– 10pm Flexibility is a must What We’re Looking For: 1+ year of experience as a Barista A passion for speciality coffee and hospitality A great team player with a positive, can-do attitude Able to commute or relocate to London Right to work in the Spain

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Hosco

General Manager Intern

3 days ago

Full-time

Eixample, Barcelona

Are you looking for an internship at one of Europe’s most exciting companies? Do you want to hop on our life-long learning journey? Your Mission Should You Choose To Accept It… Within your role you are responsible for every aspect of the hotel’s operation and will work alongside the local management team that already exists there. This goes way beyond old school reception duties: you and your colleagues are the hotel’s super-skilled connectors and networkers and responsible for the hotel’s seamless, smooth running. You know all the staff inside out and are ready with a smile for colleague, guests and random strangers alike. You lead, coach and train the Hotel Team in our unique, fun TSH style. You also manage the external partners who take care of housekeeping, our night team and maintenance. In Case You Don’t Know Who We Are (ahem): Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You'll Do Daily manage, train, check, coach, guide, co-hire, motivate and empower employees and partners Handling, reporting and transferring of all kinds of questions, remarks complaints of guests and colleagues Introducing, maintaining, evolving and guiding standard operating procedures Support the general manager and management team with several projects You’re the internal and external TSH networker. You connect with your guest community. You build direct relations with universities, companies, social organisations… you name it Have fun! Spread smiles and good vibes knowing that employees and guests enjoying themselves and connecting with each other is what this is all about Building relationships with headquarters key players, residents, external parties/renters functioning as a contact person and assisting in handling complaints and technical issues Maintaining and controlling hotel security or our guests, colleagues and goods Supporting the operational preparation and execution of departure and arrival of new students What You'll Have Student – you MUST be enrolled in University A bachelor student, preferably in hotel- or tourism management with at some hospitality experience or team leading experience A flexible, hands-on, motivated and positive approach Background in hospitality, preferably in a hotel environment You love responsibility and handle stressful peak periods like a pro You're fluent in English and Spanish. Know other languages? The more the merrier! Hard working, responsible and “let’s do this!” mentality You’re legally allowed to work in the Netherlands What We Offer An amazing work environment with a fantastic vibe and lots of positive energy On the job coaching and guidance Monthly compensation for your internship (please note that travel costs are not reimbursed). The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry A first glimpse into the world of Hospitality with one of the most innovative players in the market Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks? A wonderful workplace to call home with, dare we say it, fun colleagues Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

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Particular

Housekeeper & Cooker (Permanent)

1 month ago

Part-time

Eixample, Barcelona

Empleado/a y Cocinero/a de Hogar Privado – Barcelona (L'Eixample) Buscamos una persona responsable, organizada y de absoluta confianza para encargarse del mantenimiento diario de un apartamento privado ubicado en L'Eixample, Barcelona. Si eres una persona con atención al detalle, actitud proactiva y disfrutas manteniendo un hogar organizado y bien cuidado, nos encantaría conocerte. Ofrecemos la oportunidad de incorporarte a un entorno de trabajo estable, agradable y con vocación de larga duración. Funciones principales • Limpieza y mantenimiento general del apartamento., • Lavado, planchado y organización de la ropa., • Realización de la compra y reposición de productos del hogar., • Preparación de comidas diarias., • Organización y mantenimiento del correcto funcionamiento del hogar., • Apoyo en otras tareas domésticas cuando sea necesario. Horario • Jornada de lunes a viernes., • 4 horas diarias, comenzando a las 11:30 h., • Se podrá solicitar disponibilidad para trabajar algún fin de semana de forma puntual, siempre con previo aviso. Requisitos • Experiencia previa en limpieza, mantenimiento del hogar o puestos similares., • Nivel básico de inglés, suficiente para comprender instrucciones y mantener una comunicación sencilla., • Persona organizada, discreta, responsable y de confianza., • Disponibilidad inmediata para incorporarse al puesto., • Se valorará especialmente experiencia preparando cocina india o conocimientos de gastronomía india. Beneficios • Contrato indefinido basado en las horas a trabajar Si buscas una posición estable y a largo plazo dentro de un hogar privado, nos gustaría recibir tu candidatura. ______________________________________________________ Private Housekeeper & Cooker – Barcelona (L'Eixample) We are looking for a reliable, trustworthy, and well-organized Housekeeper to take care of the daily maintenance of a private apartment located in L'Eixample, Barcelona. The ideal candidate is detail-oriented, proactive, and takes pride in keeping a home clean, organized, and running smoothly. This is an excellent opportunity for someone seeking a stable, long-term position in a welcoming private household. Key Responsibilities • General cleaning and day-to-day maintenance of the apartment., • Laundry, ironing, and wardrobe organization., • Grocery shopping and restocking household supplies., • Daily meal preparation., • Ensuring the household remains well-organized and operates efficiently., • Assisting with other household tasks as required. Working Hours • Monday to Friday schedule., • 4 hours per day, starting at 11:30 AM., • Occasional weekend availability may be required, with prior notice. Requirements • Previous experience in housekeeping or private household maintenance., • Basic English skills, with the ability to understand instructions and communicate effectively., • Trustworthy, discreet, organized, and responsible., • Immediate availability to start., • Experience preparing Indian cuisine or knowledge of Indian cooking will be considered a strong advantage. Benefits • Permanent agreeement based on the working hours If you are looking for a stable, long-term opportunity in a private household and take pride in maintaining a high standard of care, we would love to hear from you.

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Hosco

Manager on Duty - Hotel Arts Barcelona

3 days ago

Full-time

Eixample, Barcelona

JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting Property Operations and Guest Relations Needs • Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. • Communicates any variations to the established norms to the appropriate department in a timely manner. • Sends copy of MOD report to all departments on a daily basis. • Strives to improve service performance. • Ensures compliance with all policies, standards and procedures. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Supporting Profitability Goals • Understands and complies with loss prevention policies and procedures. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Managing the Guest Experience • Intervenes in any guest/associate situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and associate well being is preserved. • Empowers associates to provide excellent customer service. • Provides immediate assistance to guests as requested. • Serves as a leader in displaying outstanding hospitality skills. • Sets a positive example for guest relations. • Responds to and handles guest problems and complaints. • Ensures associates understand customer service expectations and parameters. • Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. • Participates in the development and implementation of corrective action plans to improve guest satisfaction. • Records guest issues in the guest response tracking system. Assisting Human Resources Activities • Participates as needed in the investigation of associate and guest accidents. • Observes service behaviors of associates and providing feedback to individuals. • Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. • Celebrates successes and publicly recognizes the contributions of team members. • Ensures associates are cross-trained to support successfully daily operations. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. • Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Ubiquity Service Sp. z o.o.

Native Italian & Portuguese Speakers – Car Testing Project

Location: Barcelona, Spain Project type: Short-term freelance, on-site Payment: Invoice only (B2B contract required) Duration: 3 full days Dates: September 3-9, 2026 (dates may change by 1–2 days) About the Project Ubiquity Service is looking for Native Italian and Portuguese Speakers to join a short-term car testing project in Barcelona. You will help us test the voice recognition system of a car and check how well it understands commands in Italian or Portuguese. You will work together with our testing team, who will provide all instructions and test cases. Responsibilities • Say different voice commands to the car in Italian or Portuguese., • Check if the car understands the commands correctly., • Report if the system does not understand or gives an incorrect response., • Repeat some tests when needed., • Follow the test instructions provided by our team., • Work with the testing team to complete all assigned tests. Requirements • Native Italian or Portuguese speaker., • Living in Barcelona., • Available for 3 full days in a row., • Able to work 8 hours per day, including a lunch break., • Flexible start time between 08:00 and 14:00., • Reliable and attentive to details., • Comfortable following clear instructions., • Driving license is a plus, but not required., • Previous testing or automotive experience is not required. What We Offer • Competitive daily pay., • Short-term project — a good opportunity for extra work., • International and friendly team., • Full support from our testing team during the project., • Opportunity to gain experience in automotive technology.

Jr. Sous Chef - Hotel Arts Barcelona

5 days ago

Full-time

Eixample, Barcelona

JOB SUMMARY Entry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation. Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met • Maintains food handling and sanitation standards. • Performs all duties of Culinary and related kitchen area employees in high demand times. • Oversees production and preparation of culinary items. • Ensures employees keep their work areas clean and sanitary. • Works with Restaurant and Banquet departments to coordinate service and timing of events and meals. • Complies with loss prevention policies and procedures. • Strives to improve service performance. • Communicates areas in need of attention to staff and follows up to ensure follow through. • Leads shifts while personally preparing food items and executing requests based on required specifications. • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. • Supervises and coordinates activities of cooks and workers engaged in food preparation. • Checks the quality of raw and cooked food products to ensure that standards are met. • Assists in determining how food should be presented and creates decorative food displays. Supporting Culinary Team Activities • Supervises daily shift operations. • Ensures all employees have proper supplies, equipment and uniforms. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures completion of assigned duties. • Participates in the employee performance appraisal process, giving feedback as needed. • Handles employee questions and concerns. • Communicates performance expectations in accordance with job descriptions for each position. • Participates in an on-going employee recognition program. • Conducts training when appropriate. • Monitors employee's progress towards meeting performance expectations. Maintaining Culinary Goals • Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. • Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets. Providing Exceptional Customer Service • Sets a positive example for guest relations. • Handles guest problems and complaints seeking assistance from supervisor as necessary. • Empowers employees to provide excellent customer service within guidelines. Additional Responsibilities • Reports malfunctions in department equipment. • Purchases appropriate supplies and manages food and supply inventories according to budget. • Attends and participates in all pertinent meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Hosco

Assistant Director of Welcome - W Barcelona

5 days ago

Full-time

Eixample, Barcelona

JOB SUMMARY Assists the Director of Welcome in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Education and Experience • 3-5 years' experience in the guest services, front desk, or related professional area. Including Management and supervisory experience. Must be fluent in both Spanish and English. CORE WORK ACTIVITIES Maintaining Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Responds to and handles guest problems and complaints. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. • Ensures employees understand customer service expectations and parameters. • Interacts with guests to obtain feedback on product quality and service levels. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and control property occupancy. • Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Supporting Human Resource Activities • Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Participates in employee progressive discipline procedures. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Runs Front Desk shifts whenever necessary. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Upscale, 5 star hotel in Barcelona, Port Olimpic, being in the city centre, but only a few metres from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress, are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors. Audit all daily income that has been received and ensure all relevant revenues such as rooms, food and beverage and other revenues, are correctly and completely recognized and recorded in the accounting system. Support the income audit process and initiate improvements. Support the cash process and initiate improvements. Reconcile revenues and payments registered in the PMS with receivables on the bank account. Initiate improvement projects based on your findings. Review and verify incoming invoices. Handling supplier emails and telephone calls. Support the team with the month end process. Assist in the reconciliation of balance sheet accounts. Filing and scanning of documents. Retrieving of information for audit.

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Hosco

Reservations Department Internship

5 days ago

Full-time

Eixample, Barcelona

SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! We are looking for a Reservations intern to join SLS Barcelona . Reporting to the Reservations Manager , you will be responsible for assisting guests with their reservations, providing tailored recommendations to meet their needs, and delivering exceptional support throughout the booking journey. Key responsibilities: Handle all guest room reservation requests, modifications, and cancellations in accordance with established policies and procedures. Assist guests with reservation enquiries, providing personalized recommendations and ensuring an exceptional booking experience. Ensure reservation accuracy across all booking details, including market segments, channels, routing instructions, traces, and guest profiles. Review and verify all daily reservations, ensuring guest preferences, special requests, and reservation details are accurately communicated to the Front Office team to support smooth operations and avoid discrepancies. Identify discrepancies or errors in rate mapping, room mapping, offers, and distribution channels, promptly escalating them to the Revenue Manager to ensure timely resolution. Monitor and follow up on potentially fraudulent reservations that may impact revenue performance. Manage no-shows and non-guaranteed reservations to maximize inventory utilization. Ensure all distribution channels effectively support the hotel's commercial strategy while maintaining rate parity. Maintain effective communication with key departments, including Sales, Front Office, Concierge, Finance, and any other relevant stakeholders. Drive upselling opportunities in line with established guidelines to enhance guest satisfaction and maximize revenue.

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