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As a Front Office Trainee , you will have the opportunity to gain hands-on experience in positions such as Reception, Guest Relations, Groom/Bellboy, or e-Concierge within the Rooms Division department, always according to operational needs and under the guidance and decision of your Manager. Responsibilities Provide a warm, friendly, and professional welcome to guests and assist with check-in and check-out procedures. Handle guest inquiries, requests, and complaints efficiently while ensuring accurate guest registration. Manage telephone calls and coordinate effectively with other hotel departments. Stay informed about daily arrivals, departures, VIP guests, and special events. Provide information about hotel facilities, services, and local attractions when needed. Support Front Office operations with administrative and operational tasks assigned by the Manager.

What will be your mission? As Administration Staff, you will be responsible for various financial duties in the hotel. What will you do? Control of cash. Responsible for cashiering, receiving and checking closures and cash at all points of sale. Generate reports on cash receipts and follow up on cash receipts. Daily cash journal of cash envelopes generated. Checking cash receipts at TTCC and following up on incidents at DWP. Monitoring the correct parameterisation and collection of events. Monitoring invoices and collections. Monitor aging, agencies, group or individual deposits and commissions (Bavel). Control of new contracts and agency credits, after credit check in Iberinform. Control of accounts with the property, invoices receivable and payable. Liaise with insurance companies for any car or hotel damage. Control of current accounts in collaboration with FO. What are we looking for? Knowledge of accounting, SAP systems, knowledge of Bavel - Voxel, CoverManager, DWP - Accenture platforms, high level knowledge of spreadsheets. To have accounting knowledge and facility for mathematics. Good level of English both verbal and written. Knowledge of the main office tools (word processor, spreadsheet, databases, etc.). Organisation and tidiness. Ability to synthesise. Ability to work in a team. Oral and written communication skills. Record keeping skills. Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: Worldwide experience – diversity of 150 different nationalities. Career development opportunities full of national and international challenges. Wide range of training programmes to enhance your skills. Wellbeing initiatives, including flexible working conditions. Team member recognition programmes, including Memorable Dates. Ability to make a difference through our sustainability programme and volunteering initiatives. Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.