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🌟 Hostel Manager – Join the Hostelle Team in Barcelona! 🌟 📍 Location: Barcelona, Spain 💼 Position: Hostel Manager (Full-Time) 💛 Who We Are Hostelle is more than just a hostel—it’s a welcoming, vibrant, and safe space designed exclusively for female travelers. We focus on creating an inclusive and friendly environment where guests feel at home while exploring Barcelona. 🚀 Who We’re Looking For We don’t care about years of experience—we care about attitude, motivation, and people skills. If you’re an organized, proactive, and positive person who loves hospitality, this job is for you! 🎯 What You’ll Do - Ensure a warm and welcoming environment for guests. - Oversee daily hostel operations (check-ins, check-outs, reservations). - Manage the hostel team with positivity and leadership. - Help create fun events and experiences for guests. - Handle basic admin tasks (emails, bookings, schedules). - Work closely with the Operations Manager to keep everything running smoothly. 🌟 What We Offer - A dynamic, international work environment. - A role where your ideas and creativity matter. - Career growth opportunities within a growing hostel brand. - A fun and supportive team! ✅ What You Need - Fluent English & Spanish (other languages are a plus!). - A positive attitude and problem-solving mindset. - Great people skills – you love interacting with guests. - Ability to multitask and stay organized in a fast-paced setting. - Availability to work flexible shifts (including weekends). 💡 No previous management experience? No problem! We’re looking for the right personality, not the perfect resume. If you’re passionate about hospitality and eager to learn, we’ll train you! 📩 How to Apply Send your CV and a short message about why you’d be a great fit. We can’t wait to meet you! 😊

About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for an experienced Assistant Guest Experience Manager to join the pre-opening team at SLS Barcelona. Under the guidance of the Guest Experience Manager, you will be responsible for overseeing the operations of the Guest Experience department, ensuring that our guests receive the highest level of service while maintaining the SLS brand standards. Overlook the daily operations of the Guest Experience department. Provide services that are above and beyond for customer satisfaction and retention. Accommodate general and unique requests. Interact with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. Analyze customer feedback and reviews to continuously improve overall rating, scores and metrics. Provide information on hotel services and facilities. Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. Perform other duties as assigned including guest room tours, concierge services, special guest requests and needs, etc. Qualifications What we are looking for... Degree with emphasis in Hospitality management. +1 year experience in a Supervisory position within hotels in a similar role. Proven team leader with a high level of energy and motivation with a proven track record of living the company's values. Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required Ability to multitask, work in a fast-paced environment and have a high level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Guest Relations The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.

Barcelona Creative Gifts, a wholesaler of cannabis seeds is looking for a hands-on, reliable Logistics Employee to strengthen our core operations in Barcelona. You'll be at the heart of our business, making sure orders go out on time, stock levels are accurate, and communication flows smoothly between internal teams and external partners. This is a full-time, on-site position where you’ll run your own small logistics department. If you like being in control, getting things done, and keeping things running like clockwork — this one's for you. What you’ll do: Prepare daily orders and coordinate shipping Maintain stock levels and handle incoming stock Communicate clearly with our fulfillment partner, transport agencies, customers and internally with the team. Handle packaging tasks with attention to detail and discretion Support the team with logistics data and inventory accuracy Order new materials when needed and track deliveries Ensure logistics runs smoothly so the rest of the company can thrive What we’re looking for: Mid-level experience in logistics, ideally from a webshop or trading company Comfortable using a computer and working with tools like PrestaShop, Sage, etc. (training provided) Spanish fluent; good written English for professional communication Organized, self-motivated, and able to run your own show Active and solutions-oriented, not afraid to ask questions or raise your hand Serious about quality, deadlines, and clear communication Flexible working hours: 40 hrs/week with a personalized, agreed schedule Nice to have: Experience with customs, international shipping, or transport agencies Other European languages We're a fast-moving and young team that depends on logistics to keep everything flowing. This role is key to our success — if you're looking for responsibility and real impact, we want to hear from you.

About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for IT Manager to join the pre-opening team at SLS Barcelona . Under the guidance of the Director of Finance, the IT Manager is responsible for ensuring functional integration of network and LAN hardware components throughout the entire operation. Verify receiving and storage procedures daily to ensure they are being followed. Oversee and manage the day-to-day operations of technology including networks, workstations, POS, PMS, etc. to ensure efficient and revenue maximizing operations. Conduct capacity and performance studies recommending appropriate action to maintain standards of performance and capacity. Assist in performing hardware and software evaluation tests and determine appropriate installation or upgrade schedule. Administer, maintain and provide network level support for Hotel, Bar and Restaurant. Ensure functional integration of network and database server software and LAN hardware/software components. Perform fault isolation, problem determination and problem resolution of standard set network and serve problems to ensure proper integration of software and hardware components. Conduct capacity and performance studies pertaining to network file segments and servers (when applicable). Recommend appropriate action where performance is below objective or where capacity may be nearing its threshold. Assist in the monitoring and maintenance of process server and related network functions to ensure all components are performing optimally and in concert with each other. Perform hardware and software evaluations with individual workstations (when necessary) and determine appropriate installation and/or upgrade schedule. Maintain complete and thorough knowledge of new releases of network and server software. Document disaster recovery procedures and perform production turnover procedures with all application including but not limited to Opera, Micros, etc. Maintain department objectives and keep consistent with objective from hotel level and corporate level. Run training classes for individual workstations and new applications. Attend training classes as needed. Qualifications What we are looking for... Minimum of three (3) years of IT experience – hotel or restaurant experience preferred. Previous experience with pre-opening of a hotel or restaurant a big plus. Someone who understands, celebrates and embraces the SLS brand values. Proven team leader with a high level of energy and motivation, a natural at managing and inspiring others in a way that gets the best out of them. Ability to work independently and to partner with others to promote an environment of teamwork. Ability to multitask, work in a fast-paced environment, meet deadlines and have a high-level attention to detail. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach. Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: IT & Technology The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.

We’ve created an authentic and peaceful space right in the heart of Barcelona, where people come to reconnect, relax, and recharge. Our mission is to bring high-standard, above-average massage experiences to everyone — combining deep care with strong, skilled technique. We’re starting a new project and looking for people who want more than just a job. You don’t need experience in massage — just the drive to learn, a sporty and active mindset, and a genuine interest in wellness. We’ll teach you the rest. What we offer: Beautiful Work Environment: A serene, authentic space in central Barcelona. Paid Training (2–3 weeks): Learn advanced techniques in therapeutic, relaxing, and wellness massage. Above-Average Standards: You’ll be trained to deliver massages that exceed common expectations. Supportive Team: Work with kind, experienced, and driven professionals. Flexible Hours: Full-time and part-time options. Bilingual Environment: English & Spanish workplace. Growth-Oriented Culture: Ongoing learning and development opportunities. Positive Vibes Only: We’re building something with care — no toxic culture here. Official contract Requirements: Speak and understand both English and Spanish. Have legal documentation to work in Spain (essential for official hiring). Be available for the full 2–3 week training period. Be able to work flexible hours, including some evenings or weekends. Be in good physical shape and able to do physically active work daily. Working visa in spain

About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for an experienced Laundry Supervisor to join the pre-opening team at SLS Barcelona. Under the direction of the Housekeeping Manager, you will be responsible for overseeing the overall operation of the laundry department. Ensure that all departmental service standards are consistently maintained. Work closely with housekeeping colleagues and other hotel departments daily to ensure seamless service. Perform repairs and alterations to staff clothing using sewing skills to ensure the uniform is in good condition. Manage guest laundry orders, ensuring they are processed efficiently and accurately. Control costs and maximize laundry profitability, constantly seeking opportunities for efficiency improvements and cost reduction. Maintain strict control over guest and hotel laundry items, minimizing losses and ensuring proper inventory replenishment and care. Ensure guest satisfaction by addressing any issues promptly and providing timely responses when necessary. Oversee inventory levels, managing costs per room for laundry supplies and equipment. Assist in managing daily staffing requirements, including planning and assigning tasks. Ensure that guest supplies are always in stock. Handle guest complaints and special requests related to laundry services, ensuring a high level of guest satisfaction. Make sure the laundry staff is properly trained and equipped to perform their duties. Foster teamwork and quality service through effective communication and coordination with other department managers. Assist with deep cleaning projects and provide additional support during peak periods or high-volume days. Perform necessary laundry duties, including washing, folding, and organizing linen to maintain guest satisfaction. Qualifications What we are looking for... Minimum of 2 years of laundry or housekeeping experience, preferably in an upscale or lifestyle brand hotel. Previous experience with pre-opening of a hotel is a big plus. Someone who understands, celebrates and embraces the SLS brand values. Proven team leader with a high level of energy and motivation, a natural at managing and inspiring others in a way that gets the best out of them. Ability to multitask, work in a fast-paced environment, meet deadlines and have a high-level attention to detail. Excellent verbal and written communication skills. Fluent in Spanish and basic knowledge of English. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Laundry The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.

Dutch or German-Speaking Digital Advertising Consultant in Barcelona As a Digital Marketing Consultant, you will work closely with businesses and marketing agencies to find the best advertising solutions. You’ll collaborate with a range of advertisers to deliver tailored digital strategies that drive their success. This role involves working towards individual sales targets as part of a larger team, helping to expand the client base across EMEA while positively influencing the digital marketing landscape. What You'll Do - Act as a trusted consultant, guiding clients in setting up and enhancing their PPC campaigns. - Identify client needs and goals to drive results and foster long-term relationships. - Upsell, increase spending, and ensure campaign sustainability. - Manage a high volume of daily client interactions via phone. What We’re Looking For - Fluent in Dutch or German with excellent English proficiency. - A BA/BS degree (MA/MSc in Marketing or Digital Marketing is a bonus). - 1-2 years of experience in sales and/or online advertising. - Exceptional communication, organizational, and analytical skills. - Ability to thrive in a fast-moving, collaborative environment. What’s in It for You - Competitive salary + bonus - Comprehensive training in sales and digital advertising. - Ongoing coaching for professional development. - Clear career growth opportunities within a leading global organization. - A permanent contract Location Hybrid in beautiful Barcelona, Spain.

About the job Company Description We’re looking for a People & Culture Coordinator to join our team at The Hoxton, Poblenou! The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept). More about us... The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Reporting to the People & Culture Manager, you will be responsible for supporting the daily people & culture operations and you’ll gain HR experience in a fast-paced environment, supporting people from a variety of backgrounds. Our People team are a creative and ambitious bunch, and you’ll get to work on projects and initiatives all across the employee journey. What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. A competitive salary and plenty of opportunity for development. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Job Description What you’ll do… You will be the first point of contact for our teams when it comes to general questions and requests, fulfilling a key support role within the People & Culture team. Manage the administration of all core touch points throughout the employee journey. Manage and maintain our holy grail, the People Tracker. Work with the team on managing our various People & Culture Platforms. Support with running various reports from holiday accruals to headcount. Support the team with recruitment needs, CV pre-screening and telephone screening. Support Talent attraction from advertising on The Hoxton website and local recruitment job boards, and keeping our recruitment system up to date. Play a big part in making sure our newbies have a great joining experience; from arranging their starter paperwork to setting up their tech, helping out with our group inductions and checking they’re settling in well. Support with related activity such as room set ups, training coordination, bot/poster creation, and conducting company inductions. Fun-time Friday, get togethers? That’s your domain. You arrange the regular events that everyone looks forward to. Get involved in the Team activities. What we’re looking for… Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Previous experience in a Human Resources role would be fantastic; if you’re already HR qualified or working towards it all the better. Must be fluent in Spanish and English. Catalan will be highly valuable. You naturally want to help and support the people around you; others have most likely described you as a ‘People person’ and you’re great at building relationships. Keen to learn and pick up new things – you have ambitions to progress in the world of HR. Nothing escapes your eagle eye for detail even when you’re spinning multiple plates at once. Comfortable with systems/platforms and great with the Microsoft Office suite. If you have previous experience with FactorialHR it would be highly valuable. You are scarily organised, have the ability to multi-task and spin a million plates in the air at one time, prioritise and re-prioritise as things come in. Additional Information Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad dirigiéndose a: The Hoxton, Poblenou, Avda. Diagonal, 205. 08018 Barcelona Department: Human Resources The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

This year marks 10 years since we launched the idea that simplifying our customers' lives is possible by offering an innovative solution that allows them to easily subscribe to, manage, and switch all types of contracts through a unique and intuitive platform. In that time, we have supported more than 1.5 million customers in France, Spain, and Italy, while investing in new verticals and positioning ourselves as a highly efficient, innovative, and competitive scale-up in a rapidly growing market. With over 900 employees across 3 locations, we are solidifying our position as a market leader in Europe. We are always on the lookout for talent ready to join a dedicated and motivated team driven by a meaningful project. Working with us means embracing a culture of excellence, innovation, and real impact. ⚡️As an Expert, your responsibilities will include: - Sales and Customer Support: Primarily selling in French, with occasional support for English-speaking customers as back-up, focusing on energy, internet, and home insurance contracts. Your strength of persuasion and negotiation will be your main assets on a daily basis! - Contract and CRM Management: Managing contract setups and terminations while maintaining accurate CRM records. 🔎About you : - You have a perfect level of french (C1 or bilingual) & english (C1). - At least 2 years of experience in a sales position - Empathetic, curious, tenacious and persuasive, you are an outstanding salesperson - You are comfortable with computing NIE required and/or valid European passport 💜What we offer : By joining papernest you will benefit from a package composed of: - Permanent 39-hour contract - Fixed salary (18 461€) + presence bonus (up to 1380€) + uncapped monthly bonuses: the more you sell, the more you earn! - Sanitas health insurance, 50% covered by papernest after 6 months of experience - Flexible Remuneration System, allowing you to dedicate part of your salary to tax-exempt services (restaurants, childcare, transport, etc.), and thus save money! ... and you will be part of a working environment which is : Inclusive, everyone has their place at papernest, and with more than 46 different nationalities, it is not uncommon to start a sentence in English et de la finir en Français o en español ¡ Comfortable, with incredible offices and 1500 m2 of terraces and garden, all 5 minutes from the beach, perfect for sunny lunches 🌞 Team oriented with regular events and team buildings Exciting and challenging, where you will find the necessary resources to develop your career thanks to our internal mobility policy Tasty : free breakfast every Tuesday! 🌟Hiring process : A first call in english & french, with Yvanna, from the Talent Acquisition team An interview in french with a Team Leader of an Operations team. If this is your challenge, don't miss it! We look forward to meeting you, no matter your gender, race, age, religion, disability, or sexual orientation. Our selection processes and workplace are inclusive and adapted for everyone. Ladies, we strongly encourage you to apply! Even if you feel that you do not meet all the criteria mentioned in this offer, please note that they are only indicative. Your application will be considered with great interest. Parity and diversity are an asset for our teams!

About the job Lead change with a guest-centric mindset, ensuring guest satisfaction and managing their questions, needs, and issues. This role provides guidance and leadership to all high-guest-contact associates, working alongside the Quality Manager and HODs to enhance the guest experience. Core Tasks: · Serves as a leader in displaying outstanding hospitality skills. · Ensures employees understand customer service expectations and parameters. · Strives to improve service performance and empowers employees to provide excellent customer service. · Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. · Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. · Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. · Participates in the development and implementation of corrective action plans to improve guest satisfaction. · Handles day-to-day complaints/problems, ensuring that guests are listened to and their concerns are attended to. · Intervenes in any guest/employee situation as needed to ensure the integrity of the property is maintained, guest satisfaction is achieved, and employee well-being is preserved. · Records guest issues in the guest response tracking system - GXP. · Supports the day-to-day operation, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. · Ensures compliance with all policies, standards and procedures. · Understands and manages quality tools: GuestVoice, QPower and QA Website. · Supports Quality Manager on responding and handling guest feedback, problems, complaints in GuestVoice, Tripadvisor and MVR. · Supports Quality Manager running weekle GSS Meetings and monthly Quality Meetings. · Showcases and promotes our Whatever/Whenever service promise. · Holds team accountable, provides on time, constructive feedback and creates action plans to correct service gaps and follows up with managers periodically. · Participates in, promotes use of Self Audit tool throughout hotel ensuring managers reach their targets, uses data to draw actionable feedback, and plans. · Responsible for full knowledge of BSA Standards, their implementation and results. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you. Department: Customer Service Language required: Spanish. The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.

Buscamos un Manager de Estudio apasionado por el fitness y con habilidades de liderazgo para gestionar nuestro nuevo estudio F45 en Barcelona. Será responsable de la operación diaria, la gestión del equipo y la experiencia del cliente. Responsabilidades: • Supervisar las operaciones diarias del estudio garantizando un entorno limpio, seguro y acogedor para todos los miembros. • Gestionar y motivar al equipo de entrenadores. • Garantizar una excelente atención al cliente y experiencia en el estudio. • Implementar estrategias de captación y retención de miembros. • Supervisar las ventas, membresías y métricas clave del negocio. • Asegurar el cumplimiento de los estándares de F45 y la seguridad del estudio. Requisitos: • Experiencia previa en gestión de gimnasios, fitness boutique o retail. • Titulación oficial como Grado, FP o ROPEC. • Habilidades de liderazgo y gestión de equipos. • Conocimiento en ventas, marketing y redes sociales. • Gran capacidad de organización y multitarea. • Excelentes habilidades de comunicación y organización. Beneficios: • Contrato jornada completa. • Salario competitivo e incentivos basados en el rendimiento. • Membresía gratuita en F45. • Oportunidad de desarrollo profesional y certificación. • Trabajar en un entorno dinámico y familiar. Si eres un líder motivado con una gran pasión por el fitness y decidido a aportar positivismo en nuestra comunidad, nos encantaría saber de ti! ENGLISH We are looking for a passionate Studio Manager with leadership skills to manage our new F45 studio in Barcelona. You will be responsible for daily operations, team management, and ensuring exceptional customer experience. Responsibilities: • Oversee daily studio operations, ensuring a clean, safe, and welcoming environment for all members. • Manage and motivate the team of trainers. • Deliver excellent customer service and studio experience. • Implement member acquisition and retention strategies. • Supervise sales, memberships, and key business metrics. • Ensure compliance with F45 standards and studio safety protocols. Requirements: • Previous experience in gym management, boutique fitness, or retail. • Official qualification: : Degree, FP or ROPEC. • Strong leadership and team management skills. • Knowledge of sales, marketing, and social media. • Excellent organizational and multitasking abilities. • Strong communication and interpersonal skills. Benefits: • Full-time contract. • Competitive salary with performance-based incentives. • Free F45 membership. • Professional development opportunities and certification. • Work in a dynamic and friendly environment. If you are a motivated leader with a passion for fitness and a drive to make a positive impact in our community, we’d love to hear from you

About the job JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for sales opportunities. • Manages and develops relationships with key internal and external stakeholders. • Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Identifies new business to achieve personal and location revenue goals. • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the location based on market conditions and location needs. • Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service • Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Executes and supports the company’s customer service standards. • Provides excellent customer service consistent with the daily service basics of the company. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Marketing Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

Job description Business Development Manager / Experienced Account Manager / Tele-Sales – Barcelona 4.5 days per week, 34 hours per week, Hours: Mon - Thu 14:30 – 22:00, Fri 14:30 – 18:30. We are a business to business cosmetic medical product sales company looking to add to our exclusively English speaking sales team in Barcelona, Spain. We need someone who has a proven track record in customer service / sales with excellent communication skills. Fluent English is a must as you will be dealing with doctors and nurses at cosmetic clinics and plastic surgeries across the US. You will need to be SELF MOTIVATED, PROFESSIONAL, CUSTOMER ORIENTED, confident with telesales as well as a great team player. Customer Service experience with US clients is an advantage. We are seeking candidates for the Business Development Manager role who possess exceptional active listening skills and a high level of emotional intelligence. Ideal candidates should be adept at picking up on subtle cues during conversations and excel in understanding client needs. The Role As Business Development Manager your main duty will be to contact plastic surgeries and cosmetic clinics across the U.S. by phone using our database. We sell registered medical devices from our licensed pharmacy and you will receive full training to ensure you are comfortable and confident with all product specifications and the industry. Once trained, you will then need to communicate with at least 80 contacts per day, to help us grow our client base by securing new customer accounts. We are seeking a candidate with exceptional active listening abilities and a strong command of English, both written and verbal, to effectively communicate and collaborate with our clients and team. This is a fantastic role for an enthusiastic and motivated self-starter to develop their sales career. Main Responsibilities: · Contacting prospective clients by phone to inform them of our products and service to generate new accounts for the business. We would expect you to make average 80 calls daily. · Account Management: Once new customer accounts have been established, you will need to provide excellent customer service to build relationships and improve loyalty and frequency of purchase. · Participating on daily team meetings Requirements: · 2 years experience in customer service / sales preferred · Bachelor’s Degree preferred · Fluent English is a must · Exceptional active listening abilities · Strong command of English, both written and verbal · Be personable and approachable, with the ability to build relationships · Self motivated, target driven, highly organised and detail oriented · Proficient in MS Office - Excel and Word We need some one who would enjoy themselves making lots of calls daily! At Aspire Port Marly we value and reward our staff. We work hard, but also know you have a life outside of work and are always looking to strike that perfect work/life balance. We can offer you a fixed base salary as well as a very generous commission and bonus structure. Salary: €1300* per month + twenty percent commission on all sales and additional bonuses. *Before tax deductions WORK FROM HOME : candidate has to have a calm/quiet space to work with good WIFI. You will be provided with a laptop. After the Summer you might be asked to be 3 days a week in the office setting with the team and 2 days you could work from home. All applicants should have the legal right to work and reside in Spain Preferably if you are based in Barcelona, Spain Full-time position

About the job Reporting to ADOF Europe, this position will support the location hotel finance team on the finance operations and assist with task force assignments across Europe. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. CANDIDATE PROFILE Education and Experience 4-year bachelor's degree in Finance and Accounting or related major or Master's degree in Finance and Accounting Fluent in English and Spanish or Italian Relevant experience as Director of Finance in hotel industry Flexibility to travel (90% of the time) Positive attitude and easy to connect with the team European passport is required for this position CORE WORK ACTIVITIES Engaging in Strategic Planning and Decision Making Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. Analyzes information, forecasts sales against expenses and creates annual budget plans. Compiles information, analyzes and monitors actual sales against projected sales. Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Thinks creatively and practically to develop, execute and implement new business plans Creates the annual operating budget for the property. Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers. Implements a system of appropriate controls to manage business risks. Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability. Analyzes financial data and market trends. Leads the development and implementation of a comprehensive annual business plan which is aligned with the company’s and brand’s strategic direction. Provides on going analytical support by monitoring the operating department’s actual and projected sales. Produces accurate forecasts that enable operations to react to changes in the business. Leading Finance Teams Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner. Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team. Oversees internal, external and regulatory audit processes. Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority. Conducts annual performance appraisals with direct reports according to standard operating procedures. Anticipating and Delivering on the Needs of Key Stakeholders Attends meetings and communicating with the owners, understanding the priorities and strategic focus. Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). Advises the GM and executive committee on existing and evolving operating/financial issues. Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors. Demonstrates an understanding of cash flow and owner priorities. Manages communication with owners in an effective manner. Manages property working capital and cash flow in accordance with brand standard operating procedures and owner requirements. Facilitates critique meetings to review information with management team. Developing and Maintaining Finance Goals Ensures Profits and Losses are documented accurately. Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Submits reports in a timely manner, ensuring delivery deadlines. Develops and supports achievement of performance goals, budget goals, team goals, etc. Improves profit growth in operating departments. Reviews audit issues to ensure accuracy. Monitor the purchasing process as applicable. Managing Projects and Policies Generates and provides accurate and timely results in the form of reports, presentations, etc. Reconciles balance sheet to ensure account balances are supported by appropriate documentation in accordance with standard operating procedures. Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts). Ensures compliance with management contract and reporting requirements. Ensures compliance with standard and local operating procedures. Ensures compliance with standard operating procedures. Managing and Conducting Human Resource Activities Ensures team members are cross-trained to support successful daily operations. Ensures property policies are administered fairly and consistently. Ensures new hires participate in the department’s orientation program. Ensures new hires receive the appropriate new hire training to successfully perform their job. Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities. Conduct performance review process for employees. Participates in hiring activities as appropriate. MANAGEMENT COMPETENCIES Leadership: Adaptability Communication Problem Solving and Decision Making Professional Demeanor Managing Execution: Building and Contributing to Teams Driving for Results Planning and Organizing Building Relationships: Coworker Relationships Customer Relationships Global Mindset Generating Talent and Organizational Capability: Organizational Capability Talent Management Learning and Applying Professional Expertise: Applied Learning Business Acumen Technical Acumen Economics and Accounting Auditing and Reconciliation General Finance and Accounting Analysis Accounting Knowledge Accounting and Internal Control Knowledge Legal Auditing Skills Accounts Payable and Accounts Receivable Basic Competencies Hospitality Industry System skills Basic Computer skills Mathematical Reasoning Oral Comprehension Reading Comprehension Writing W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you. Department: Management Language required: Spanish. The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.

Job Title: Business Development Representative Are you passionate about driving business growth and collaborating with innovative companies? Join our dynamic team as a Business Development Representative and help businesses accelerate their growth with cutting-edge cloud solutions. Your Role: As a key member of our Business Development team, you'll be at the forefront of generating new business opportunities. Your mission will be to identify strong sales prospects, understand their needs, and drive revenue through targeted outbound campaigns focused on cloud technologies. With a focus on building relationships, you’ll engage with C-level decision-makers and contribute to our team's success across the EMEA region. What You'll Do: - Engage : Conduct daily outbound calls and emails (including cold calling), qualifying leads and nurturing relationships with prospects in need of cloud solutions. - Educate & Sell: Help businesses understand the value of our cloud offerings, aligning them with their needs and challenges. - Meet Targets : Achieve sales quotas while maintaining high levels of activity, productivity, and pipeline growth. - Collaborate : Work closely with the sales team to expand our customer base and drive business growth, specifically focusing on cloud-based products and services. What You Bring: - Experience : At least 1 year of outbound B2B sales or business development experience, preferably in the IT/cloud sector. - Skills : Strong communication skills in Dutch and English, with the ability to link business needs to the right cloud solutions. - Proficiency : Familiarity with cloud computing concepts, especially Google Cloud Platform (GCP), and CRM tools (Salesforce is a plus). - Drive : A goal-oriented mindset with a competitive and proactive attitude. Why Join Us: Career Growth: Access to career development programs and professional training, including specialized cloud solutions knowledge. Supportive Environment: Permanent presence of coaches to guide your development. Great Benefits: Competitive salary, relocation package, and a fun, collaborative work culture. Location: Based in beautiful Barcelona, Spain. Ready to take the next step in your career? Join us today and become part of an exciting journey in the world of cloud technologies and business development!