Buscar empleo: 63 ofertas de trabajo de Servicio al Cliente en Alcobendas (julio 2025)

About the job Where passion meets opportunity The best of your adventures is the one you have yet to sail! JOB PURPOSE Working with the PR Manager and the Head Office global communications function, the PR Executive manages all national PR, non-marketing communication for MSC Cruises Spain in order to increase MSC Cruises consumer, as well as trade-facing brand awareness. KEY ACCOUNTABILITIES *Works with the PR Manager to develop and deliver a yearly strategic consumer and trade media relations PR plan that encompasses both local and global initiatives; *Is a point of contact for all print, online, and broadcast media; *Manages, adapts, and localizes global consumer and trade media relations materials and other tools to local specificities for articles, interviews, press releases, web news, etc.; *Supports the delivery of local as well as support in-market global events such as on-board and other press trips as well as press conferences, and playing a key role maximizing the communications value in Spain for the upcoming christenings; *Manages and coordinates reactive media requests as well as identifies proactive opportunities, in line with and building upon the key, business goals-supporting communications objectives set forth by the yearly PR plan; *Researches, reports, and analyses the competitor's communications impact in Spain; *Under the leadership of the Global Employee Engagement Manager, acts as the market key contact, coordinator and main content provider for all local and global, Spain-relevant employee engagement (internal communications); QUALIFICATIONS *BA degree required; *1 to 3 years of relevant experience either in agency or in-house; *Spanish and English-speaking candidate only. English is a must; *Demonstrate a track record of having contributed significantly to the planning and successful delivery of articulated consumer campaigns, building differentiated positioning for high-profile brands, ideally in a highly-competitive business environment; *Good knowledge of Microsoft Office, particularly PowerPoint; *Independent, self-starter, action and result oriented, media relations professional; *Existing consumer media relationships is a must and travel/hospitality expertise is an advantage; *Flexible, able to roll up her/his sleeves and inspire and gain the good-will of non-communications peers by example, influence, and with an unshakeable can-do attitude; *Has a sharp sense of what moves the needle in awareness and perception and is able to prioritize efforts and budget resources; VISA REQUIREMENTS *Right to work in Spain; Our commitment We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet. Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here Department: Content & Communication The company MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships! With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027. One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members. In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design. In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships. Recruitment Prospects With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises. This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea. We need motivated and ambitious crew members who work with passion and understand the value of a smile. Join our team and see how much you can grow!

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