Enterprise Account Manager
hace 4 días
Vitoria-Gasteiz
Job Description: Enterprise Account Manager Website: Location: Spain About Elife Transfer Inc Elife is a leading provider of integrated ground transportation solutions for the global travel industry. We empower enterprise clients and travel partners with a seamless, multi-modal platform that connects them to a vast network of premium suppliers. Our mission is to simplify mobility, offering a single, reliable point of access for all ground transport needs, ensuring efficiency, duty of care, and an exceptional traveller experience. Vision: Reliable ground transportation services globally with all types of vehicles. Mission: Empower high-quality local fleets Corporate Culture: team first • Partner-centric, • Team collaboration,, • Never "not my job", end-to-end ownership,, • Continuous learning and improvement,, • Hard-working and pragmatic,, • Don’t be a middleman,, • Result-driven About The Team The Enterprise Account Management team at Elife is at the forefront of our strategic vision. We are a dynamic, commercial-focused group responsible for building and nurturing deep relationships with our most significant B2B clients, including global OTAs, travel management companies, and other iconic global brands. We act as the critical link between our partners' complex mobility requirements and Elife's powerful multi-modal platform, ensuring we deliver a comprehensive, data-driven travel solution that drives mutual value. Role Overview As our Enterprise Account Manager, you will be the strategic owner for Elife's key enterprise accounts. You will be responsible for deepening these relationships, driving adoption of our full suite of services, and positioning Elife as the indispensable ground transport solution within your partner's ecosystem. This is a high-impact, commercial role for a strategic thinker who understands the complexities of travel. You will be responsible for managing multi-million dollar portfolios, negotiating at the executive level, and working cross-functionally to ensure your partners leverage our multi-modal platform to its fullest potential. Your success will be measured by your ability to drive revenue growth, increase product adoption, and deliver on key metrics around client satisfaction and operational excellence. Key Responsibilities • Serve as the primary strategic contact and trusted advisor for a portfolio of key enterprise accounts, understanding their unique travel programs and mobility challenges., • Develop and execute comprehensive account plans focused on growing revenue and expanding the adoption of Elife's multi-modal services., • Lead executive-level Monthly Business Reviews (MBRs), presenting data-driven insights on performance, savings, duty of care, and opportunities for further integration., • Educate partners on Elife's full product suite and value proposition, crafting tailored solutions that meet their diverse passenger and budget requirements., • Proactively monitor account performance and market trends to identify expansion opportunities and mitigate churn risks., • Champion the partner's voice internally, collaborating with Product, Operations, and Supply teams to resolve issues, influence the roadmap, and enhance the platform., • Ensure the highest standards of service quality and technological integration are maintained across all service modes. What You Will Bring • 5+ years of experience in Enterprise Account Management, Strategic Partner Management, or a similar role within the corporate/leisure travel, B2B SaaS, or transportation/logistics industry., • A proven track record of managing and growing high-value, complex B2B enterprise accounts., • A deep understanding of travel dynamics, including travel policy, duty of care, and multi-modal transportation needs., • Exceptional communication and presentation skills, with demonstrated ability to engage, influence, and build trust with C-level stakeholders., • A strategic, data-driven mindset with strong commercial acumen and analytical problem-solving skills., • The ability to translate client challenges into technology-driven solutions using a platform., • Proficiency in English is essential. Fluency in additional languages is a significant advantage. Why Join Elife? • Play a pivotal role in shaping the future of corporate mobility and multi-modal transportation., • Work with a passionate, international team dedicated to transforming the travel industry., • Manage relationships with some of the biggest names in the travel industry., • Competitive compensation package, including performance-based bonuses., • Opportunities for professional growth and development.
