Buscar empleo: 11 ofertas de trabajo de dj en Barri De Sant Andreu (septiembre 2026)

Client Engagement Specialist

hace 1 mes

Barcelona

Join to apply for the Client Engagement Specialist role at Dow Jones 1 day ago Be among the first 25 applicants Join to apply for the Client Engagement Specialist role at Dow Jones Get AI-powered advice on this job and more exclusive features. Under general supervision, the Client Engagement Specialist (CES) is responsible for managing all renewal aspects of the relationship with a defined set of customers. You are responsible for retaining the existing contract revenue within existing buying centers and supporting new sales into these accounts made by the Account Executive. Si está considerando enviar una solicitud, asegúrese de pulsar el botón de solicitar de abajo después de leer la descripción completa. You will need to liaise with DJ internal teams to ensure the clients business needs are being met consistently to support the renewal. Ultimately the Client Engagement Specialist must develop and drive successful renewals ensuring a strong revenue base for Dow Jones. Success will be measured based on the retention rates of the Client Engagement Specialists assigned accounts. You will report to the EMEA Retention Director. You Will Retention • Own the retention strategy for assigned Strategic accounts in France by building and executing a renewal plan, • Provide a clear picture to management and collaborating team highlighting high risk renewal accounts within the region and strategy/ideas to turnaround, • Ensure appropriate levels of customer training and product utilization by working with the Product Training Specialist team and monitoring internal Tableau reports, • Oversee the renewal lifecycle; from pricing and contracting alongside the Account Executive, to invoicing and client support, so customer concerns get addressed correctly and efficiently throughout the fiscal year, • Support new sales into existing accounts to ensure maximum customer ROI with DJ Customer Knowledge • Know your customer including the development of good account understanding, business groups deriving value from DJ services, understanding the clients' business/industry, competitor solutions they are using and the client's current and developing needs, • Understand how your clients derive value from DJ services/products, know the people involved including decision makers within those groups., • Serve as a client conduit internally for feedback and competitive intelligence to DJ Product, Content & Marketing. Lead Generation • Identify opportunities for increased revenue within the set of accounts (up-selling and possibly cross-selling) and work with other members of the sales team to follow through on such opportunities. Preferred Skills • Min 2-4 years of experience in client engagement, customer success or account management, • Proficient in French and at least one more European language, • Exceptional written and verbal communication skills, • Proven ability to multi-task and adhere to tight deadlines in a fast-paced, collaborative environment, • Excellent project management and organizational skills with a keen attention to detail, • Proficient in Microsoft Office suite & Google Drive, • Knowledge of Salesforce & Tableau desirable Our Benefits • Comprehensive Healthcare Plans, • Paid Time Off, • Retirement Plans, • Comprehensive Insurance Plans, • Lifestyle programs & Wellness Resources, • Education Benefits, • Family Care Benefits & Caregiving Support \ Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. We strongly encourage applications from all qualified individuals, including women, people with disabilities, and those from underrepresented groups. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Business Intelligence Job Category: Sales Union Status Non-Union / A clear and likely internal candidate Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News. This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. xcskxlj More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day. Req ID: 47809 Seniority level • Seniority levelNot ApplicableEmployment type, • Employment typeFull-timeJob function, • Job functionOther, • IndustriesOnline Audio and Video Media Referrals increase your chances of interviewing at Dow Jones by 2x Sign in to set job alerts for “Client Specialist” roles.Paid Customer service, administration and assistant in a leisure organisation in BarcelonaTablet Hotels / Travel Specialist Agent for the Italian Market Barcelona, Catalonia, Spain 10 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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