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Job Description Step into an engaging and supportive environment where your career can truly thrive. At Concentrix, you'll be part of a diverse and collaborative team empowered to make a real impact. We are committed to fostering your professional growth and well-being, guided by values like integrity and excellence. Join us and discover a place where you are valued, engaged, and have the opportunity to do meaningful work. As a Team Leader on our team you will: • Ensure delivery of services meets contractual KPIs, quality standards, and financial targets, • Handle escalated customer issues and provide subject matter expertise, • Monitor attendance, work performance, and compliance with policies and legal requirements, • Analyze team metrics, identify root causes of attrition, and partner with leadership on retention strategies, • Implement corrective actions for performance issues, up to and including termination, • Communicate expectations, updates, and process changes effectively to staff, • Manage shift-wide projects to improve productivity, quality, and service processes, • Collaborate with clients to align on strategy, KPI performance, and service delivery Concentrix if a great match for you if you have: • Bilingual or proficient level of French and advanced level of English, • Previous management experience in a contact center environment, • Strong communication skills, both written and verbal, • Demonstrated ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables, • Work well under pressure and follow through on items to completion, • Strong affinity with numbers and reporting, experience with Microsoft Excel and PBI are essential If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role. What’s in It for You • Full time, permanent Spanish contract: Monday to Friday, 09:00 - 18:00, • Salary range between 26,000 - 30,000 euros gross/year, • Excellent office location in Benalmadena, • Wellness programs and initiatives, • Access to training and development programs., • Opportunities for career advancement., • Leadership development initiatives., • Referral bonus when recommending a friend who joins Concentrix., • Diverse and inclusive workplace culture., • Recognition programs to celebrate employee achievements. Opportunities to participate in volunteer and community service projects Apply Now and Join Concentrix and play a key role in driving partner success and digital transformation. Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

A global customer service firm is seeking Dutch-speaking Customer Service Representatives in Málaga. Obtenga más información sobre este puesto leyendo los detalles a continuación y luego envíe su solicitud para ser considerado. This role involves supporting eCommerce customers through various channels and delivering exceptional customer experiences. Candidates should be bilingual in Dutch and advanced in English, possess strong communication skills, and be adaptable. The position offers a supportive environment focused on growth and includes full training, career development paths, and competitive salary. xcskxlj Join a dedicated international team making an impact in customer service. #J-18808-Ljbffr

Releasy Customer Management AB in Fuengirola, Spain, is seeking a Danish-speaking Customer Service Agent for the Automotive Aftermarket. Envíe su CV y cualquier información adicional requerida después de haber leído esta descripción, haciendo clic en el botón de solicitud. You will help customers schedule vehicle workshop appointments, liaise with workshop teams, and ensure smooth booking processes. xqbhyrx You will bring experience in customer service, automotive industry familiarity, Danish fluency, and good English. The role offers full-time employment with onboarding training planned for Aug–Oct 2026, in a central location and a #J-18808-Ljbffr

¿Es este el siguiente paso en su carrera? Descubra si es el candidato adecuado leyendo la descripción completa a continuación. Job Description Step into an engaging and supportive environment where your career can truly thrive. At Concentrix, you'll be part of a diverse and collaborative team empowered to make a real impact. We are committed to fostering your professional growth and well-being, guided by values like integrity and excellence. Join us and discover a place where you are valued, engaged, and have the opportunity to do meaningful work. As a Team Leader on our team you will: • Ensure delivery of services meets contractual KPIs, quality standards, and financial targets, • Handle escalated customer issues and provide subject matter expertise, • Monitor attendance, work performance, and compliance with policies and legal requirements, • Analyze team metrics, identify root causes of attrition, and partner with leadership on retention strategies, • Implement corrective actions for performance issues, up to and including termination, • Communicate expectations, updates, and process changes effectively to staff, • Manage shift-wide projects to improve productivity, quality, and service processes, • Collaborate with clients to align on strategy, KPI performance, and service delivery Concentrix if a great match for you if you have: • Bilingual or proficient level of French and advanced level of English, • Previous management experience in a contact center environment, • Strong communication skills, both written and verbal, • Demonstrated ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables, • Work well under pressure and follow through on items to completion, • Strong affinity with numbers and reporting, experience with Microsoft Excel and PBI are essential If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role. What’s in It for You • Full time, permanent Spanish contract: Monday to Friday, 09:00 - 18:00, • Salary range between 26,000 - 30,000 euros gross/year, • Excellent office location in Benalmadena, • Wellness programs and initiatives, • Access to training and development programs., • Opportunities for career advancement., • Leadership development initiatives., • Referral bonus when recommending a friend who joins Concentrix., • Diverse and inclusive workplace culture., • Recognition programs to celebrate employee achievements. Opportunities to participate in volunteer and community service projects Apply Now and Join Concentrix and play a key role in driving partner success and digital transformation. Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. xqbhyrx All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

¿Es este el siguiente paso en su carrera? Descubra si es el candidato adecuado leyendo la descripción completa a continuación. Job Description Step into an engaging and supportive environment where your career can truly thrive. At Concentrix, you'll be part of a diverse and collaborative team empowered to make a real impact. We are committed to fostering your professional growth and well-being, guided by values like integrity and excellence. Join us and discover a place where you are valued, engaged, and have the opportunity to do meaningful work. As a Team Leader on our team you will: • Ensure delivery of services meets contractual KPIs, quality standards, and financial targets, • Handle escalated customer issues and provide subject matter expertise, • Monitor attendance, work performance, and compliance with policies and legal requirements, • Analyze team metrics, identify root causes of attrition, and partner with leadership on retention strategies, • Implement corrective actions for performance issues, up to and including termination, • Communicate expectations, updates, and process changes effectively to staff, • Manage shift-wide projects to improve productivity, quality, and service processes, • Collaborate with clients to align on strategy, KPI performance, and service delivery Concentrix if a great match for you if you have: • Bilingual or proficient level of French and advanced level of English, • Previous management experience in a contact center environment, • Strong communication skills, both written and verbal, • Demonstrated ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables, • Work well under pressure and follow through on items to completion, • Strong affinity with numbers and reporting, experience with Microsoft Excel and PBI are essential If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role. What’s in It for You • Full time, permanent Spanish contract: Monday to Friday, 09:00 - 18:00, • Salary range between 26,000 - 30,000 euros gross/year, • Excellent office location in Benalmadena, • Wellness programs and initiatives, • Access to training and development programs., • Opportunities for career advancement., • Leadership development initiatives., • Referral bonus when recommending a friend who joins Concentrix., • Diverse and inclusive workplace culture., • Recognition programs to celebrate employee achievements. Opportunities to participate in volunteer and community service projects Apply Now and Join Concentrix and play a key role in driving partner success and digital transformation. Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. xqbhyrx All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

What youll do • Act as the primary contact for customers throughout the contract renewal process, building trust and nurturing long-term relationships., • Qualify renewal opportunities, assess client needs, and convert renewals into revenue by recommending upgrades, renewals, or additional solutions., • Work with small and medium-sized businesses across diverse industries to understand their usage, propose tailored solutions, and support their success., • Coordinate with sales, technical, and operations teams to ensure smooth renewals; manage internal communication, handle inquiries, and deliver timely outcomes., • Maintain precise records of customer interactions, renewal status, and pipeline activity in the company CRM system., • Deliver clear and informative communication about products, services, and licensing options to help clients make informed decisions., • Support client retention and satisfaction by proactively addressing issues, offering guidance, and ensuring high-quality service throughout renewal cycles.What we're looking for, • Native or fluent Dutch (C1) and competent English (B2), with excellent verbal and written communication skills., • At least 2 years experience in sales, account management, customer success or a similar role ideally working with clients in a service/tech-oriented environment., • Track record of meeting or exceeding renewal targets or sales KPIs; strong presentation, negotiation and relationship-management skills., • Good familiarity with SaaS or cloud-based products/platforms; ability to understand product offerings and explain them to clients., • Proficiency with standard business tools (e.g. CRM, Office suite)., • Self-motivated, goal-oriented, and able to collaborate cross-functionally across teams to deliver client-focused results.What\u2019s on offer, • A base salary plus performance-based bonuses., • Medical insurance and additional benefits., • Hybrid work model blending remote flexibility and office-based collaboration., • Wellness Fridays during summer, among other perks., • The opportunity to build your career in a growing, international-oriented company with real responsibility and impact., • The choice between two great Spanish lifestyles: coastal relaxed living in Benalm\u00e1dena or vibrant city and beach life in Valencia.Why Benalm\u00e1dena or Valencia?Benalm\u00e1dena, • Perfectly situated on the Costa del Sol, Benalm\u00e1dena offers a coastal lifestyle with beaches, mild Mediterranean climate, and easy access to southern Spain\u2019s amenities., • Living costs (housing, everyday expenses) remain more affordable than in many major European cities, ideal for those who appreciate comfort without overspending., • The town combines expat-friendly communities, modern services, and a relaxed pace of life while remaining well connected (e.g., with a nearby international airport).Valencia, • Valencia offers a balanced Mediterranean lifestyle: beautiful beaches, pleasant weather, a rich cultural scene, and the convenience of a modern city great for work and leisure., • The cost of living (rent, utilities, groceries) remains reasonable compared with larger capitals, making it an attractive option for international professionals seeking quality of life. xcskxlj, • As a city with growing international appeal and infrastructure, Valencia provides access to good services, transport, and social/cultural amenities. If you\u2019re fluent in Dutch, experienced in sales or renewals, and ready to combine a rewarding career with the relaxed, sunny lifestyle of coastal or Mediterranean Spain this Renewals Specialist role in Benalm\u00e1dena or Valencia could be an excellent fit. #J-18808-Ljbffr

Releasy Customer Management in Fuengirola, Spain, is seeking a Danish-speaking Customer Service Agent to help customers schedule vehicle workshop appointments. Revise detenidamente toda la documentación de la solicitud antes de hacer clic en el botón de solicitar al final de esta descripción. You will work closely with workshop operations to ensure smooth booking processes. xcskxlj The ideal candidate has experience in customer service and the automotive industry, fluent Danish and good English, and can work independently or as part of a team in a fast-paced environment. #J-18808-Ljbffr

Experience the power of a game-changing career ¿Le interesa este puesto? Puede encontrar toda la información relevante en la descripción a continuación. Looking for a role where you can grow, connect, and actually enjoy Mondays? Welcome to Concentrix, a global technology and services leader powering the brands you know and use every day. We help future-focused companies level up their customer experience through smart tech and even smarter people in 70+ countries worldwide. Now, we’re looking for Dutch-speaking Customer Service Representatives to join our on-site team in sunny Málaga and help shape the future of customer experience. Why you’ll love this role This isn’t “just another customer service job.” It’s a chance to build skills, make friends for life, and grow your career, all while working in one of Spain’s most vibrant cities. We’ll support you with: • Full paid training, • Ongoing coaching and cutting-edge tools, • Clear career development paths and learning programs, • A diverse, international team that truly has your back What you’ll be doing day to day As a Customer Service Representative, you’ll be the friendly voice and problem-solver customers rely on. You will: • Support eCommerce customers via phone and chat with questions about online orders and deliveries, • Handle store overflow calls and log customer inquiries in our CRM systems, • Deliver consistently great customer experiences — and help us make them even better, • Follow clear processes that set you up for success, • Potentially expand into email and social media support in the future, • Collaborate with your team to hit goals and celebrate wins together What we’re looking for You don’t need to tick every box, curiosity, motivation, and a people-first mindset matter most. You’ll feel right at home if you: • Are bilingual or fluent in Dutch and advanced in English, • Are customer-focused, adaptable, and eager to learn, • Communicate clearly and confidently, • Manage your time well and enjoy working toward shared goals, • Are comfortable using computers, Microsoft tools, and the internet Don’t meet every requirement? Apply anyway. We value potential just as much as experience. What’s in it for you We invest in our people because when you thrive, everyone wins. Here’s what you can expect: • First 2 weeks: Monday–Friday, 09:00–17:00, • Then: Monday–Friday 08:00–18:00 + Saturday 09:00–17:00 (rotative shifts), • Competitive salary that lets you live well in Spain, • Central Málaga location with easy commute, great lifestyle, • START: 09/02/2026 Experience the best version of you At Concentrix, we don’t just hire employees, we build game-changers. Join over 440,000+ people worldwide who’ve chosen a workplace where growth, inclusion, and impact truly matter. Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. xcskxlj All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. #J-18808-Ljbffr

Solution Specialist — Empower small and medium‑sized businesses with cutting‑edge cloud solutions. A continuación se detalla todo lo que necesita saber sobre lo que implica esta oportunidad, así como lo que se espera de los solicitantes. What you’ll do: • Support SMB clients with cloud solution guidance, • Drive up‑sell and cross‑sell opportunities, • Present value propositions and technical insights, • Deliver product overviews, demos, and trainings, • Collaborate with Sales & Partner Managers, • Ensure accurate pricing and solution planning What you bring: • Norwegian proficiency + fluent English, • 3–6+ years in tech sales or business development, • Experience with cloud technologies, deployments & migrations, • Strong communication & solution‑selling skills, • Passion for cloud innovation, • (Extra plus: L200 certification + knowledge of security, identity & compliance. xcskxlj ) What’s in it for you: • Hybrid role in Benalmádena, Málaga, • Full‑time permanent Spanish contract (Mon–Fri, 09–18h), • 36,000 per year + up to 5,000 euros gross / year in bonus, private medical insurance, • Competitive salary + full paid training, • Career development & leadership programs By applying, you consent to your CV being shared with our client for recruitment purposes in accordance with GDPR. Seniority level Not Applicable Employment type Full‑time Job function Customer Service Industries Human Resources Services #J-18808-Ljbffr

Are you ready to take your sales career to the next level while living by the Mediterranean coast, enjoying sun-soaked days, vibrant city life, and a relaxed but dynamic environment? Were seeking a Flemish-speaking Cloud Sales Development Representative to join our team, working across Dutch/Flemish-speaking markets to drive sales growth and support clients, with the flexibility to live either in the coastal town of Benalmádena or the lively city of Valencia. ¿Es usted el solicitante adecuado para esta oportunidad? Descúbralo leyendo el resumen del puesto a continuación. What youll do • Reach out to prospects in Flemish-speaking markets: identify leads, initiate contact, present cloud-based products/services, and nurture potential clients from lead generation through to conversion., • Maintain clear and professional communication (in Flemish/Dutch and English): respond to inquiries, follow up with clients, and guide them through sales pipelines., • Collaborate with sales, technical and operations teams to coordinate onboarding, support and service delivery for new clients ensuring smooth transition from sales to implementation., • Track and report on sales activities and performance metrics: maintain records of contacts, pipelines, conversions, and client feedback., • Work proactively to identify upselling or cross-selling opportunities helping expand existing client relationships and contribute to overall business growth. What were looking for • Native or fluent Flemish/Dutch (C1+) with excellent written and verbal communication, plus good English to work in an international environment., • Previous experience in sales, business development, customer-facing or client-service roles ideally with B2B or cloud-service products., • Self-motivated and target-driven mindset, with strong interpersonal and negotiation skills., • Good organisational skills, attention to detail, and ability to manage multiple leads and clients simultaneously., • Flexibility to work in a multicultural team and adapt to evolving business needs and market conditions. Whats on offer • Competitive salary and benefits package, reflective of your experience and sales success., • The opportunity to work with an international team and build your sales career focusing on cloud-services and European markets., • Choice of work-life style: live in a beautiful coastal town (Benalmádena) or a vibrant Mediterranean city (Valencia)., • Exposure to global clients and markets giving you real impact and room for professional growth. Why Benalmádena or Valencia? Benalmádena • Located on Spains Costa del Sol, Benalmádena offers sunshine, coastal beaches and a relaxed lifestyle ideal if you like combining work with seaside living., • The town has a vibrant expat community, good services, and reasonable living costs compared with larger European cities making it attractive for internationals seeking balance between life and work. xcskxlj Valencia • Valencia combines Mediterranean climate, beaches, green spaces and a high quality of life, with a more urban lifestyle perfect for those who appreciate city amenities plus access to the sea., • The cost of living, housing and daily expenses tend to be more affordable than in major European capitals, while retaining good infrastructure, transport, and a dynamic cultural & business environment. If you are fluent in Flemish, motivated by sales, and excited by the idea of building your career while living somewhere sunny, relaxed, and full of opportunity this Cloud Sales Development role could be a great match for you. #J-18808-Ljbffr

¿Es este el siguiente paso en su carrera? Descubra si es el candidato adecuado leyendo la descripción completa a continuación. Job Description Step into an engaging and supportive environment where your career can truly thrive. At Concentrix, you'll be part of a diverse and collaborative team empowered to make a real impact. We are committed to fostering your professional growth and well-being, guided by values like integrity and excellence. Join us and discover a place where you are valued, engaged, and have the opportunity to do meaningful work. As a Team Leader on our team you will: • Ensure delivery of services meets contractual KPIs, quality standards, and financial targets, • Handle escalated customer issues and provide subject matter expertise, • Monitor attendance, work performance, and compliance with policies and legal requirements, • Analyze team metrics, identify root causes of attrition, and partner with leadership on retention strategies, • Implement corrective actions for performance issues, up to and including termination, • Communicate expectations, updates, and process changes effectively to staff, • Manage shift-wide projects to improve productivity, quality, and service processes, • Collaborate with clients to align on strategy, KPI performance, and service delivery Concentrix if a great match for you if you have: • Bilingual or proficient level of French and advanced level of English, • Previous management experience in a contact center environment, • Strong communication skills, both written and verbal, • Demonstrated ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables, • Work well under pressure and follow through on items to completion, • Strong affinity with numbers and reporting, experience with Microsoft Excel and PBI are essential If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role. What’s in It for You • Full time, permanent Spanish contract: Monday to Friday, 09:00 - 18:00, • Salary range between 26,000 - 30,000 euros gross/year, • Excellent office location in Benalmadena, • Wellness programs and initiatives, • Access to training and development programs., • Opportunities for career advancement., • Leadership development initiatives., • Referral bonus when recommending a friend who joins Concentrix., • Diverse and inclusive workplace culture., • Recognition programs to celebrate employee achievements. Opportunities to participate in volunteer and community service projects Apply Now and Join Concentrix and play a key role in driving partner success and digital transformation. Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. xqbhyrx All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

About the job Norwegian Customer Support Representative, Benalmadena! Join a dynamic team as a Customer Support Representative in the stunning coastal town of Benalmádena, Spain. With sea views, a laid-back Mediterranean lifestyle, and a vibrant community, this is more than just a job; it's a lifestyle upgrade! Si los siguientes requisitos del puesto y la experiencia coinciden con sus habilidades, por favor, asegúrese de enviar su solicitud sin demora. Why Benalmádena is Calling You: • Sunny Lifestyle: Enjoy the Mediterranean climate and explore the beaches, marinas, and culture of this beautiful Andalusian town., • Hybrid Flexibility: Once you've settled in, enjoy the flexibility of working remotely one day a week after just six months., • Career Growth: Be part of a dynamic and creative team with opportunities to grow, while delivering top-tier support for customers. Your Day-to-Day Responsibilities: • First Point of Contact: Assist Norwegian-speaking customers via phone and email, handling inquiries and resolving issues with ease., • Resolve Issues Efficiently: Address customer concerns quickly, ensuring satisfaction and maintaining high service standards., • Problem-Solving: Use your excellent communication and problem-solving skills to resolve complaints and escalate complex issues when necessary., • Customer Advocacy: Be the trusted voice that ensures every customer interaction results in positive outcomes. What You Bring to the Table: • Fluency in Norwegian (both oral and written) and a good command of English (minimum B2 level)., • Customer Service Experience: Previous experience in customer support or service is a bonus., • Banking/Finance Knowledge: Experience from the banking or credit sector in the Nordics is highly valued., • Calm Under Pressure: You’re resourceful, resilient, and able to maintain composure in challenging situations., • Tech-Savvy: Fast learner who adapts quickly to new systems and tools., • Integrity Matters: A clean credit record is a must, as you’ll handle sensitive financial data. Whats in It for You: • Competitive Salary based on experience, with a raise after the 7th month., • Work-Life Balance: Monday-Thursday from 08:00 to 16:00, Friday from 09:00 to 16:00, leaving plenty of time to explore the coast!, • Generous Time Off: Enjoy 23 days of paid annual leave to relax and recharge., • Growth Opportunities: Gain invaluable experience with guidance and tools to help you reach your full potential. Dreaming of living the Mediterranean life while growing your career? This role offers the best of both worlds: professional development in a friendly, supportive environment, and the chance to call the stunning Costa del Sol your new home. xcskxlj Apply today and make your work-life balance the envy of all your friends! #J-18808-Ljbffr

Customer Service Representative (Finnish-speaking) - Hybrid - Banking Industry BN01 Si desea saber un poco más sobre esta oportunidad, o está considerando presentar su candidatura, por favor, lea la siguiente información del puesto. Job Title: Customer Service Representative (Finnish-speaking) - Hybrid - Banking Industry BN01 Experience the power of a game‑changing career. We’re a global technology and services leader that powers the brands of the future, helping well‑known brands improve their businesses with technology and integrated solutions in over 70 countries. Are you a motivated individual seeking a fulfilling career in customer care within digital banking? If you are fluent in written and spoken Finnish, join us in Benalmádena (Hybrid) as a Customer Service Representative for Bank Norwegian, a branch of NOBA Bank Group, where you will provide outstanding customer service via email and inbound calls. Career Growth and Personal Development We’ll provide all the training, cutting‑edge technologies and ongoing support you need to succeed. At Concentrix, career and personal growth are real—about 80% of our managers and leaders have been promoted from within. We offer free Learning and Leadership Development programs to launch you into the career you envision. What You Will Do In This Role • Answer customer inquiries via email and telephone in an efficient, professional and friendly manner., • Make customers feel safe and welcome when they contact us., • Follow the guidelines and processes set up by the bank. Your Qualifications • Proficient level of Finnish and advanced level of English., • Positive mindset that helps deliver the best customer service experience., • Previous experience in customer service., • Good communication, written and listening skills. It Would Be a Plus If • Previous experience in invoicing, banking or collection industry (training will be provided). Benefits • Full‑time 39 hours/week permanent contract: Monday–Thursday 08:00–16:00, Friday 09:00–16:00., • Great team and working environment in a modern centrally placed office in Benalmádena, with hybrid work options., • Full paid training on the company and the project you’ll be working on. Location ESP Benalmádena Costa – Plaza Solymar, C.C. Benalmar Local 12 Language Requirements English, Finnish (Required) Time Type Full time Equal Opportunity Statement Concentrix is an equal opportunity employer. We’re proudly united as one team, one company, globally. We’re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1670873 If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game‑changers around the globe call Concentrix their “employer of choice. xcskxlj ” #J-18808-Ljbffr Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

Direct message the job poster from Wyndham Hotels & Resorts Todas las habilidades, cualificaciones y experiencia relevantes que necesitará un candidato seleccionado se enumeran en la siguiente descripción. THE COMPANY IDILIQ Group, a Wyndham Hotels & Resorts partner, are pioneers of the resort-based residence concept with over 40 years’ experience. IDILIQ Group design, develop and manage residences, and sell resort-based properties in some of the most sought-after holiday destinations around the world. IDILIQ Group is rapidly growing as a business which makes this an interesting career move for anyone who wants to be part of their journey. THE ROLE This position is for a reservation’s agent, responsible for the clerical duties associated with room bookings and general enquiries from arriving guests. The incumbent will be reporting to Reservations Manager and liaising with Front Office teams in the Costa del Sol and Tenerife regions. Examples of key duties: • Answer and manage reservation calls, messages and emails, professionally and in a timely manner, and aligned to company brand standards., • Administer new and existing reservations., • Become knowledgeable on Resort products, services, and pricing., • Accurately book reservation requests, updating changes as required., • Track & communicate clients requests accurately., • Act as pre arrival contact for clients, particularly groups., • Process credit card payments., • Exhibit upmost confidentiality with clients and client information. THE PERSON Alongside the professional competencies outlined below, the successful candidate will demonstrate the fundamentals of Wyndham Hotels & Resorts’ Count on Me! Service Culture to Be Responsive, Be Respectful and Deliver a Great Experience. This will form the cornerstone of their approach as they carry out all tasks with the Count on Me! Building Blocks in mind: Compassionate, Engaged, Dependable, Courteous, Engaged, Inclusive, Hospitable, Prepared and Personalised. • Exceptional service, • Organisation, • Communication, • Driving Result, • Passion, • Positivity, • Multitasking, • Self-motivation, • Accountability, • Problem resolution Background/Experience/skills: • Proficiency of Opera Cloud / Opera or alternative brand PMS., • Knowledge of or experience with IDEAS, Duetto, OTA Insights., • Exposure to STR Global., • Reservations management skills, • Minimum of 1-year experience in customer service, call centre environment or receptionist., • High level of spoken Spanish & English., • Flexible with work schedule., • Proven ability to work independently with minimal supervision., • May be required to work irregular shifts, holidays, and weekends., • Work to brand standards, • Multi-lingual an advantage., • Proficient with Microsoft Excel, Outlook, and Word., • Comfortable with navigating web-based reservation programs, helpdesk software, internet searches, airline websites/apps, SMS messaging, and smartphone apps. Disclaimer This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed directly by the franchisee. You should not expect any form of employment status with Wyndham Hotels and Resorts. xcskxlj You will not be eligible for any compensation or benefits beyond those provided to you by the Franchisee. Seniority level Mid-Senior level Employment type Full-time Job function Other Industries Hospitality #J-18808-Ljbffr