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Quieres dar el siguiente paso en tu carrera en el sector hotelero? Únete a nuestro equipo en Hotel 4* AluaSun Lago Rojo como 2º Jefe/a de Cocina y contribuye a ofrecer una experiencia gastronómica excepcional a nuestros clientes. The Inclusive Collection, parte de Hyatt Hotels & Resorts, ofrece u

Te apasiona el mundo de la cocina y disfrutas trabajando en entornos donde la calidad, la creatividad y el detalle marcan la diferencia? En Pierre & Vacances, líder europeo en alojamiento turístico, buscamos cocineros/as comprometidos, dinámicos y con ganas de formar parte de un equipo que cuida

Considera tu siguiente paso de carrera como Cocinero/a en nuestro Hotel 4* AluaSun Lago Rojo para unirse al el equipo de cocina.

Here is an exciting opportunity for a seasoned Front Office leader to join the team as Front Office Manager at the Wyndham Costa del Sol part of the IDILIQ Group. THE COMPANY IDILIQ Group, a Wyndham Hotels & Resorts partner, are pioneers of the resort-based residence concept with over 40 years’ experience. IDILIQ Group design, develop and manage residences, and sell resort-based properties in some of the most sought-after holiday destinations around the world. THE ROLE The incumbent is responsible for the hotel’s commercial, quality and people performance in front office department. She/he will combine strategic thought and planning which will enhance the growth and profitability of the department. As the department head, he/she will also be responsible for the departmental budget, expenses, promotions and upselling initiatives and results This exciting role has total accountability for a large people team including, head receptionists, front desk agents / receptionists that support over 590 residences in multi locations across the resort, a team of guest service agents based in two branded guest service centres at either side of the resort, and a large team of porters and night staff that make up the front office function. Other key duties and responsibilities: • Effective leadership of the front office team including but not limited to setting clear objectives and performance expectations, recruitment and onboarding of new team members, driving team member engagement, team communication, employee relations, supporting and development of individuals and team, and performance management., • Prepare work schedules and annual leave schedules within budget, business expectations and guidelines of the appropriate industrial legislation., • Ensure service standards are kept in line with company standards., • Ensure the team attend promptly to guest feedback (both positive and negative) and requests., • Supervise the rooms inventory in Opera Cloud, • Implement strategies aimed at cost minimisation and productivity maximisation but not at the expense of Quality Standards., • Review payroll figures to identify opportunities. Ensure rotas are submitted on time for payroll submission., • Monitor guest feedback results to identify shortfalls and remedy service issues, • Monitor and review Quality Standards for the Department and follow up with relevant actions, • Making sure that the team is trained and confident to drive the Wyndham Rewards loyalty Programme, • Implementing effective upselling programs to drive departmental revenue, • Conduct regular team member meetings to keep all team member informed of events, • Leading and supporting a team through change, • Participate in the preparation of the Strategic Business and Operating Plans, • Report on changes in standards and on performance against standards., • Effectively communicate and enforce company rules and regulations., • Ensuring the team is following the company grooming standards and are trained on how to conduct themselves in front of guests (posture, communication and body language)., • Ensure exceptional hygiene, health & safety standards in the department, • As a member of the senior hotel team, support the hotel operations as required, • Is motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve personal performance., • Is flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you., • Maintains high team focus by showing co-operation and support to colleagues in the pursuit of the hotel’s goals THE PERSON Alongside the professional competencies outlined below, the successful candidate will demonstrate the fundamentals of Wyndham Hotels & Resorts’ Count on Me! Service Culture to Be Responsive, Be Respectful and Deliver a Great Experience. This will form the cornerstone of their approach as they carry out all tasks with the Count on Me! Building Blocks in mind: Compassionate, Engaged, Dependable, Courteous, Engaged, Inclusive, Hospitable, Prepared and Personalised. Key Competencies • Business Acumen, • Building Trust, • Communication, • Driving Result, • Situational Leadership, • Resilience, • Change Management, • Diversity & Inclusion Background & Skills: • Minimum 2 years’ experience as a Front Office Manager within a large 4 / 5-star resort / holiday complex, • A recognized business or hospitality management qualification or a graduate degree., • Experience with Opera Cloud, Revenue Management Systems, are would regard yourself as tech savvy., • Understanding of payments systems and have a built strong solid accounting relationships with the accountants functions in your previous role/s, • Experience of and practical use of OTA intranet systems, • Experience of handling Tour Operator Operating processes, • Experience of handling large leisure and corporate groups from a front office perpsective, • Experience of managing people / effective leadership, • Four / Five star internationally branded hotel experience is an advantage, • Proven track record of driving quality and revenue within the front office department, • Experience of leading a diverse team through change, • Fluency in Spanish and English, • A strong sense of commerciality and financial acumen WHY SHOULD YOU JOIN? • Salary: Competitive Compensation & Benefits, • Development: Extensive Learning & Development opportunities, • Career: We will look after your career development, • Exposure: Join a growing company and be part of our journey Disclaimer This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed directly by the franchisee. You should not expect any form of employment status with Wyndham Hotels and Resorts . You will not be eligible for any compensation or benefits beyond those provider to you by the Franchisee.

Descripción de la empresa Hotel Las Arenas Affiliated by Meliá es una destacada empresa del sector hotelero situada en Benalmádena. Reconocida por su excelencia en el servicio, ofrece a sus huéspedes una experiencia única en un entorno exclusivo frente al mar. Nuestra misión es proporcionar una estancia memorable, combinando calidad, confort y un equipo apasionado por la hospitalidad. Descripción del puesto Como Jefe de Partida en Hotel Las Arenas, serás responsable de liderar y supervisar la preparación y presentación de los platos de tu partida, asegurando los más altos estándares de calidad. Tus responsabilidades incluirán la gestión de los ingredientes, supervisión del equipo de cocina y mantenimiento de los protocolos de seguridad e higiene alimentaria. Este es un puesto a tiempo completo y el servicio es tipo buffet. Contrato: Fijo discontinuo en categoría de jefe de partida, sueldo según convenio de hostelería de Málaga. Requisitos • Experiencia previa en la gestión de equipos y operativa en cocina en hoteles o restaurantes., • Conocimientos sólidos en técnicas culinarias y preparación de platos. Habilidad para mantener altos estándares de calidad y presentación., • Capacidades en gestión de stock, control de desperdicios y pedidos., • Responsabilidad, liderazgo, trabajo en equipo y adaptabilidad para trabajar bajo presión en un entorno dinámico., • Conocimientos en normativas de higiene y seguridad alimentaria., • Se valorarán conocimientos de idiomas y experiencia previa en cadenas hoteleras internacionales. Algunos de los beneficios que ofrecemos: • My MeliáRewards: Participa en nuestro programa de fidelidad exclusivo, disfrutando de beneficios y ventajas únicas., • My MeliáBenefits: Aprovecha la compensación flexible y los descuentos exclusivos en una amplia variedad de productos y servicios, promoviendo un estilo de vida activo y saludable.

Here is an exciting opportunity for an Assistant Front Office Manager to join the team at the Wyndham Costa del Sol part of the IDILIQ Group. THE COMPANY IDILIQ Group, a Wyndham Hotels & Resorts partner, are pioneers of the resort-based residence concept with over 40 years’ experience. IDILIQ Group design, develop and manage residences, and sell resort-based properties in some of the most sought-after holiday destinations around the world. THE ROLE The incumbent, reporting directly to the Front Office Manager, will be overseeing the daily operations of the front desk and guest services, ensuring that high standards of service are always maintained. This role includes supervising front desk team, resolving guest concerns, managing check-ins and check-outs, and assisting with operational efficiency to enhance guest satisfaction. Other key duties and responsibilities: • In conjunction with the Front Office Manager, supervise, train, and motivate front desk team to provide exceptional guest service., • Monitor the performance of front desk team, ensuring adherence to the IDILIQ and brand policies, procedures, and service standards., • Monitor guest satisfaction levels (OSAT) and taking appropriate corrective action to drive performance., • Assist with room assignments, guest registrations, and accurate billing., • Handle guest inquiries, requests, and complaints in a prompt and courteous manner., • Ensure VIP guests, repeat customers, and special occasion guests receive personalized service., • Monitor guest feedback through surveys, online reviews, and comment cards, ensuring guest concerns are addressed and resolved., • Assist in recruiting, onboarding, and ongoing training for front desk employees., • Assist in work schedules as when needed., • Conduct employee one-to-one conversations and provide relevant feedback in coordination with the Front Office Manager., • Support the Front Office Manager in ensuring the department operates efficiently, addressing any issues that arise during the shift., • Assist in preparing work schedules and managing staff shifts to ensure proper coverage., • Help manage inventory for front office supplies and guest amenities, ensuring adequate stock is available at all times., • Work closely with other departments (e.g., housekeeping, reservations, maintenance) to coordinate services and ensure timely resolution of guest requests and room readiness., • Communicate important guest information (e.g., special requests, complaints) with relevant departments and team members., • Act as the primary point of contact in the absence of the Front Office Manager, • Ensure compliance with policies regarding safety, security, and procedures. b) Late charges c) Petty cash/paid outs d) Adjustments e) Posting charges f) Payment methods/processing g) Cashier reports h) Balancing receipts • Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests., • Promotes the Wyndham Rewards program and ensures enrollment targets are met, and that the team is trained and confident on how to drive enrollments. THE PERSON Alongside the professional competencies outlined below, the successful candidate will demonstrate the fundamentals of Wyndham Hotels & Resorts’ Count on Me! Service Culture to Be Responsive, Be Respectful and Deliver a Great Experience. This will form the cornerstone of their approach as they carry out all tasks with the Count on Me! Building Blocks in mind: Compassionate, Engaged, Dependable, Courteous, Engaged, Inclusive, Hospitable, Prepared and Personalised. Key Competencies • Excellent Service delivery, • Team Management, • Strong problem-solving and decision-making abilities., • Operational efficiency, • Coaching & Training, • Communication, • Planning & organisation, • Driving Result, • Resilience Background & Skills: • Minimum 2 years’ experience as a Front Office Supervisor or Guest Service Manager within a large 4 / 5-star resort / holiday complex., • A business or hospitality management qualification or a graduate degree., • Experience with Opera Cloud, • Understanding of payments systems and procedures., • Experience of handling large leisure and corporate groups from a front office perspective, • Four / Five star internationally branded hotel experience is an advantage, • Proven track record of driving quality and revenue within the front office department, • Fluency in Spanish and English WHY SHOULD YOU JOIN? • Salary: Competitive Compensation & Benefits, • Development: Extensive Learning & Development opportunities, • Career: We will look after your career development, • Exposure: Join a growing company and be part of our journey Disclaimer This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed directly by the franchisee. You should not expect any form of employment status with Wyndham Hotels and Resorts . You will not be eligible for any compensation or benefits beyond those provider to you by the Franchisee.

FUNCIONES PRINCIPALES: • Planificación de las necesidades derivadas de los proyectos futuros y del mantenimiento de los servicios generales del hotel., • Desarrollo y ejecución de los proyectos indicados por la Dirección Técnica., • Seguimiento y apoyo al responsable de mantenimiento en la aplicación de soluciones para el mantenimiento correctivo y el control de calidad de los equipos propios., • Selección y control de calidad de proveedores externos para la ejecución de obras y para el mantenimiento preventivo y correctivo., • Formación continua del personal de mantenimiento en materias específicas., • Seguimiento, control e intervención —propia y, en algunos casos, complementaria— en el diagnóstico y resolución de incidencias en los sistemas avanzados del establecimiento, como control de accesos, redes de telecomunicaciones, sistemas de control energético, automatismos, etc. (La operativa habitual es realizada por empresas especializadas en cada sistema). COMPETENCIAS TÉCNICAS: • Preferentemente: Ingeniería Técnica Industrial finalizada., • Alternativamente: Ingeniería Técnica de Telecomunicaciones o Ingeniería de Edificación., • Amplios conocimientos de informática de sistemas, redes de telecomunicaciones y diseño CAD., • Conocimientos avanzados en construcción de edificios y obra civil, así como en sistemas de control y accesos., • Conocimientos básicos de topografía y software de mediciones y presupuestos. COMPETENCIAS DIFERENCIALES: • Experiencia en la preparación, organización, gestión y supervisión integral de la operativa y del personal necesario., • Capacidad de análisis de situaciones y propuesta de soluciones., • Trabajo por objetivos y proyectos, definiendo cronogramas y liderando su ejecución., • Capacidad de liderazgo. OTROS REQUISITOS: • Idiomas a nivel nativo: castellano., • Nivel medio de inglés., • Se valorarán otros idiomas., • Amabilidad., • Capacidad de trabajo en equipo., • Flexibilidad horaria puntual.

Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as an Account Manager in Malaga (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Hospitality Industry. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What You Will Do In This Role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As an Account Manager on our team, you will: • Use CRM to contact, qualify accounts and generate opportunities, • Ensure daily, weekly and monthly KPIs are hit, activity and performance (calls, accounts contacted, revenue generated and confirmed), • Update CRM with all communication and as per standards expected., • Follow up on accounts and ensure regular communication is maintained., • Participate in sales activities (call storms, industry focus, hotel focus etc.), • Ensure all opportunities (meetings & events and group accommodation) are qualified and followed up as per standards, both with clients and hotels, • Have an upselling approach when dealing with clients., • Provide chain wide discounts based on client requirements and follow up on usage by client, • Offer alternative solutions upon no availability of hotels, • Assist with business travel queries as well as individual queries when required We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: • Are bilingual or proficient in Norwegian with advanced English level, • Have great organization and communication skills, • Have positive work attitude, • Have experience in using office programs (Word, Excel, Outlook, PowerPoint), • Have sales background, • Have hospitality background (beneficial but not mandatory), • Have experience in using CRMs (beneficial but not mandatory) What’s In It For You We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: • Full-time 39 hours/week with a permanent contract Monday - Friday, from 09:00-18:00, • Salary 20.000 euros gross/year + up to 4.800 euros gross/ in bonus, private medical insurance, • Great office location in Malaga, • Full paid training on the company and the project you'll be working on At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1658131

Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Account Manager in Malaga (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Hospitality Industry. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Account Manager on our team, you will: • Use CRM to contact, qualify accounts and generate opportunities, • Ensure daily, weekly and monthly KPIs are hit, activity and performance (calls, accounts contacted, revenue generated and confirmed), • Update CRM with all communication and as per standards expected., • Follow up on accounts and ensure regular communication is maintained., • Participate in sales activities (call storms, industry focus, hotel focus etc.), • Ensure all opportunities (meetings & events and group accommodation) are qualified and followed up as per standards, both with clients and hotels, • Have an upselling approach when dealing with clients., • Provide chain wide discounts based on client requirements and follow up on usage by client, • Offer alternative solutions upon no availability of hotels, • Assist with business travel queries as well as individual queries when required, • Work on external lists when required on other platforms as provide Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: • Are bilingual or proficient in Norwegian with advanced English level, • Have great organization and communication skills, • Have positive work attitude, • Have experience in using office programs (Word, Excel, Outlook, PowerPoint), • Have sales background, • Have hospitality background (beneficial but not mandatory), • Have experience in using CRMs (beneficial but not mandatory), • Share our values of commitment, unity, integrity, recognition, and WOW Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: • Full-time 39 hours/week with a permanent contract Monday - Friday, from 09:00-18:00, • Salary 20.000 euros gross/year + up to 4.800 euros gross/ in bonus, private medical insurance, • Great office location in Malaga, • Full paid training on the company and the project you'll be working on, • Career development programs, specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1658131

En Mac Hotels estamos buscando un fregador/a para nuestro hotel de la Costa del Sol situado en Puerto Marina, Benalmádena.

Forma parte del equipo de Inclusive Collection by Hyatt y ayúdanos a convertir los sueños de vacaciones en recuerdos para toda la vida! Sé parte de algo más grande. Experiencia en gestión de cocina: proveedores, escandallos, personal, organización y elaboración de carta *Capacidad de liderazg

Considera tu siguiente paso de carrera como CAMARERO/A en nuestro Hotel 4* AluaSun Lago Rojo. Te apasiona la atención al cliente y el mundo de la restauración? ¡Únete a nuestro equipo! Buscamos un/a Camarero/a dinámico/a y comprometido/a para formar parte de nuestro equipo de bar y restaurante.

Qué Harás en Este Rol? • Liderar la Cocina: Serás responsable de supervisar y dirigir todas las operaciones de la cocina, asegurando la preparación de alimentos de alta calidad y una presentación impecable. Nuestro equipo de cocina es clave para ofrecer una experiencia inolvidable a nuestros

Tu misión Realizarás de manera autónoma las tareas de mantenimiento preventivo y correctivo del establecimiento, garantizando el correcto funcionamiento de las instalaciones, equipos y dependencias, y asegurando una rápida respuesta a las incidencias técnicas. Te apasiona el mundo hotelero y d

Experience the power of a game-changing career We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as an Account Manager in Malaga (Hybrid) , you will be part of our team of game-changers who are powering the brands of the future in the Hospitality Industry. Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. As an Account Manager on our team, you will: Use CRM to contact, qualify accounts and generate opportunities Ensure daily, weekly and monthly KPIs are hit, activity and performance (calls, accounts contacted, revenue generated and confirmed) Update CRM with all communication and as per standards expected. Participate in sales activities (call storms, industry focus, hotel focus etc.) Ensure all opportunities (meetings & events and group accommodation) are qualified and followed up as per standards, both with clients and hotels Offer alternative solutions upon no availability of hotels We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Are bilingual or proficient in Norwegian with advanced English level Have great organization and communication skills Have experience in using office programs (Word, Excel, Outlook, PowerPoint) Have sales background Have hospitality background (beneficial but not mandatory) Have experience in using CRMs (beneficial but not mandatory) Share our values of commitment, unity, integrity, recognition, and WOW We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle: Full-time 39 hours/week with a permanent contract Monday - Friday, from 09:00-18:00 Salary 20.000 euros gross/year + up to 4.800 euros gross/ in bonus, private medical insurance Great office location in Malaga Full paid training on the company and the project you'll be working on At Concentrix , we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Experience the power of a game-changing career We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as an Account Manager in Malaga (Hybrid) , you will be part of our team of game-changers who are powering the brands of the future in the Hospitality Industry. Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. As an Account Manager on our team, you will: Use CRM to contact, qualify accounts and generate opportunities Ensure daily, weekly and monthly KPIs are hit, activity and performance (calls, accounts contacted, revenue generated and confirmed) Update CRM with all communication and as per standards expected. Participate in sales activities (call storms, industry focus, hotel focus etc.) Ensure all opportunities (meetings & events and group accommodation) are qualified and followed up as per standards, both with clients and hotels Offer alternative solutions upon no availability of hotels We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Are bilingual or proficient in Norwegian with advanced English level Have great organization and communication skills Have experience in using office programs (Word, Excel, Outlook, PowerPoint) Have sales background Have hospitality background (beneficial but not mandatory) Have experience in using CRMs (beneficial but not mandatory) Share our values of commitment, unity, integrity, recognition, and WOW We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle: Full-time 39 hours/week with a permanent contract Monday - Friday, from 09:00-18:00 Salary 20.000 euros gross/year + up to 4.800 euros gross/ in bonus, private medical insurance Great office location in Malaga Full paid training on the company and the project you'll be working on At Concentrix , we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Experience the power of a game-changing career We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as an Account Manager in Malaga (Hybrid) , you will be part of our team of game-changers who are powering the brands of the future in the Hospitality Industry. Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. As an Account Manager on our team, you will: Use CRM to contact, qualify accounts and generate opportunities Ensure daily, weekly and monthly KPIs are hit, activity and performance (calls, accounts contacted, revenue generated and confirmed) Update CRM with all communication and as per standards expected. Participate in sales activities (call storms, industry focus, hotel focus etc.) Ensure all opportunities (meetings & events and group accommodation) are qualified and followed up as per standards, both with clients and hotels Offer alternative solutions upon no availability of hotels We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Are bilingual or proficient in Norwegian with advanced English level Have great organization and communication skills Have experience in using office programs (Word, Excel, Outlook, PowerPoint) Have sales background Have hospitality background (beneficial but not mandatory) Have experience in using CRMs (beneficial but not mandatory) Share our values of commitment, unity, integrity, recognition, and WOW We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle: Full-time 39 hours/week with a permanent contract Monday - Friday, from 09:00-18:00 Salary 20.000 euros gross/year + up to 4.800 euros gross/ in bonus, private medical insurance Great office location in Malaga Full paid training on the company and the project you'll be working on At Concentrix , we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Account Manager in Malaga (Hybrid) , you will be part of our team of game-changers who are powering the brands of the future in the Hospitality Industry. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Account Manager on our team, you will: - Use CRM to contact, qualify accounts and generate opportunities - Ensure daily, weekly and monthly KPIs are hit, activity and performance (calls, accounts contacted, revenue generated and confirmed) - Update CRM with all communication and as per standards expected. - Follow up on accounts and ensure regular communication is maintained. - Participate in sales activities (call storms, industry focus, hotel focus etc.) - Ensure all opportunities (meetings & events and group accommodation) are qualified and followed up as per standards, both with clients and hotels - Have an upselling approach when dealing with clients. - Provide chain wide discounts based on client requirements and follow up on usage by client - Offer alternative solutions upon no availability of hotels - Assist with business travel queries as well as individual queries when required - Work on external lists when required on other platforms as provide Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Are bilingual or proficient in Norwegian with advanced English level - Have great organization and communication skills - Have positive work attitude - Have experience in using office programs (Word, Excel, Outlook, PowerPoint) - Have sales background - Have hospitality background (beneficial but not mandatory) - Have experience in using CRMs (beneficial but not mandatory) - Share our values of commitment, unity, integrity, recognition, and WOW Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - Full-time 39 hours/week with a permanent contract Monday - Friday, from 09:00-18:00 - Salary 20.000 euros gross/year + up to 4.800 euros gross/ in bonus, private medical insurance - Great office location in Malaga - Full paid training on the company and the project you'll be working on - Career development programs, specialized courses Experience the best version of you! At Concentrix , we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1658131

Experience the power of a game-changing career We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as an Account Manager in Malaga (Hybrid) , you will be part of our team of game-changers who are powering the brands of the future in the Hospitality Industry. Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. As an Account Manager on our team, you will: Use CRM to contact, qualify accounts and generate opportunities Ensure daily, weekly and monthly KPIs are hit, activity and performance (calls, accounts contacted, revenue generated and confirmed) Update CRM with all communication and as per standards expected. Participate in sales activities (call storms, industry focus, hotel focus etc.) Ensure all opportunities (meetings & events and group accommodation) are qualified and followed up as per standards, both with clients and hotels Offer alternative solutions upon no availability of hotels We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Are bilingual or proficient in Norwegian with advanced English level Have great organization and communication skills Have experience in using office programs (Word, Excel, Outlook, PowerPoint) Have sales background Have hospitality background (beneficial but not mandatory) Have experience in using CRMs (beneficial but not mandatory) Share our values of commitment, unity, integrity, recognition, and WOW We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle: Full-time 39 hours/week with a permanent contract Monday - Friday, from 09:00-18:00 Salary 20.000 euros gross/year + up to 4.800 euros gross/ in bonus, private medical insurance Great office location in Malaga Full paid training on the company and the project you'll be working on At Concentrix , we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Account Manager in Malaga (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Hospitality Industry. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Account Manager on our team, you will: • Use CRM to contact, qualify accounts and generate opportunities, • Ensure daily, weekly and monthly KPIs are hit, activity and performance (calls, accounts contacted, revenue generated and confirmed), • Update CRM with all communication and as per standards expected., • Follow up on accounts and ensure regular communication is maintained., • Participate in sales activities (call storms, industry focus, hotel focus etc.), • Ensure all opportunities (meetings & events and group accommodation) are qualified and followed up as per standards, both with clients and hotels, • Have an upselling approach when dealing with clients., • Provide chain wide discounts based on client requirements and follow up on usage by client, • Offer alternative solutions upon no availability of hotels, • Assist with business travel queries as well as individual queries when required, • Work on external lists when required on other platforms as provide Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: • Are bilingual or proficient in Norwegian with advanced English level, • Have great organization and communication skills, • Have positive work attitude, • Have experience in using office programs (Word, Excel, Outlook, PowerPoint), • Have sales background, • Have hospitality background (beneficial but not mandatory), • Have experience in using CRMs (beneficial but not mandatory), • Share our values of commitment, unity, integrity, recognition, and WOW Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: • Full-time 39 hours/week with a permanent contract Monday - Friday, from 09:00-18:00, • Salary 20.000 euros gross/year + up to 4.800 euros gross/ in bonus, private medical insurance, • Great office location in Malaga, • Full paid training on the company and the project you'll be working on, • Career development programs, specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1658131

Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as an Account Manager in Malaga (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Hospitality Industry. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What You Will Do In This Role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As an Account Manager on our team, you will: • Use CRM to contact, qualify accounts and generate opportunities, • Ensure daily, weekly and monthly KPIs are hit, activity and performance (calls, accounts contacted, revenue generated and confirmed), • Update CRM with all communication and as per standards expected., • Follow up on accounts and ensure regular communication is maintained., • Participate in sales activities (call storms, industry focus, hotel focus etc.), • Ensure all opportunities (meetings & events and group accommodation) are qualified and followed up as per standards, both with clients and hotels, • Have an upselling approach when dealing with clients., • Provide chain wide discounts based on client requirements and follow up on usage by client, • Offer alternative solutions upon no availability of hotels, • Assist with business travel queries as well as individual queries when required We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: • Are bilingual or proficient in Norwegian with advanced English level, • Have great organization and communication skills, • Have positive work attitude, • Have experience in using office programs (Word, Excel, Outlook, PowerPoint), • Have sales background, • Have hospitality background (beneficial but not mandatory), • Have experience in using CRMs (beneficial but not mandatory) What’s In It For You We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: • Full-time 39 hours/week with a permanent contract Monday - Friday, from 09:00-18:00, • Salary 20.000 euros gross/year + up to 4.800 euros gross/ in bonus, private medical insurance, • Great office location in Malaga, • Full paid training on the company and the project you'll be working on At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1658131

Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Account Manager in Malaga (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Hospitality Industry. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Account Manager on our team, you will: • Use CRM to contact, qualify accounts and generate opportunities, • Ensure daily, weekly and monthly KPIs are hit, activity and performance (calls, accounts contacted, revenue generated and confirmed), • Update CRM with all communication and as per standards expected., • Follow up on accounts and ensure regular communication is maintained., • Participate in sales activities (call storms, industry focus, hotel focus etc.), • Ensure all opportunities (meetings & events and group accommodation) are qualified and followed up as per standards, both with clients and hotels, • Have an upselling approach when dealing with clients., • Provide chain wide discounts based on client requirements and follow up on usage by client, • Offer alternative solutions upon no availability of hotels, • Assist with business travel queries as well as individual queries when required, • Work on external lists when required on other platforms as provide Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: • Are bilingual or proficient in Norwegian with advanced English level, • Have great organization and communication skills, • Have positive work attitude, • Have experience in using office programs (Word, Excel, Outlook, PowerPoint), • Have sales background, • Have hospitality background (beneficial but not mandatory), • Have experience in using CRMs (beneficial but not mandatory), • Share our values of commitment, unity, integrity, recognition, and WOW Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: • Full-time 39 hours/week with a permanent contract Monday - Friday, from 09:00-18:00, • Salary 20.000 euros gross/year + up to 4.800 euros gross/ in bonus, private medical insurance, • Great office location in Malaga, • Full paid training on the company and the project you'll be working on, • Career development programs, specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1658131

Hotel Las Arenas Affiliated by Meliá es una destacada empresa del sector hotelero situada en Benalmádena. Como Jefe de Partida en Hotel Las Arenas, serás responsable de liderar y supervisar la preparación y presentación de los platos de tu partida, asegurando los más altos estándares de calid

Empresas: SET Pierre & Vacances - España Te apasiona el mundo de la cocina y disfrutas trabajando en entornos donde la calidad, la creatividad y el detalle marcan la diferencia? En Pierre & Vacances, líder europeo en alojamiento turístico, buscamos cocineros/as comprometidos, dinámicos y con ga

Hotel Las Arenas Affiliated by Meliá es una destacada empresa del sector hotelero situada en Benalmádena. Como Jefe de Partida en Hotel Las Arenas, serás responsable de liderar y supervisar la preparación y presentación de los platos de tu partida, asegurando los más altos estándares de calid

Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as an Account Manager in Malaga (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Hospitality Industry. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What You Will Do In This Role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As an Account Manager on our team, you will: • Use CRM to contact, qualify accounts and generate opportunities, • Ensure daily, weekly and monthly KPIs are hit, activity and performance (calls, accounts contacted, revenue generated and confirmed), • Update CRM with all communication and as per standards expected., • Follow up on accounts and ensure regular communication is maintained., • Participate in sales activities (call storms, industry focus, hotel focus etc.), • Ensure all opportunities (meetings & events and group accommodation) are qualified and followed up as per standards, both with clients and hotels, • Have an upselling approach when dealing with clients., • Provide chain wide discounts based on client requirements and follow up on usage by client, • Offer alternative solutions upon no availability of hotels, • Assist with business travel queries as well as individual queries when required We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: • Are bilingual or proficient in Norwegian with advanced English level, • Have great organization and communication skills, • Have positive work attitude, • Have experience in using office programs (Word, Excel, Outlook, PowerPoint), • Have sales background, • Have hospitality background (beneficial but not mandatory), • Have experience in using CRMs (beneficial but not mandatory) What’s In It For You We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: • Full-time 39 hours/week with a permanent contract Monday - Friday, from 09:00-18:00, • Salary 20.000 euros gross/year + up to 4.800 euros gross/ in bonus, private medical insurance, • Great office location in Malaga, • Full paid training on the company and the project you'll be working on At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1658131

Progresión dentro de la compañía, con amplias oportunidades de crecimiento tanto a nivel nacional como in Requisitos : *Experiencia previa como Jefe/a de Cocina o similar en hoteles o restauración. Experiencia en gestión de cocina: proveedores, escandallos, personal, organización y elaboraci�

Here is an exciting opportunity for an Assistant Front Office Manager to join the team at the Wyndham Costa del Sol part of the IDILIQ Group. THE COMPANY IDILIQ Group, a Wyndham Hotels & Resorts partner, are pioneers of the resort-based residence concept with over 40 years’ experience. IDILIQ Group design, develop and manage residences, and sell resort-based properties in some of the most sought-after holiday destinations around the world. THE ROLE The incumbent, reporting directly to the Front Office Manager, will be overseeing the daily operations of the front desk and guest services, ensuring that high standards of service are always maintained. This role includes supervising front desk team, resolving guest concerns, managing check-ins and check-outs, and assisting with operational efficiency to enhance guest satisfaction. Other key duties and responsibilities: In conjunction with the Front Office Manager, supervise, train, and motivate front desk team to provide exceptional guest service. Monitor the performance of front desk team, ensuring adherence to the IDILIQ and brand policies, procedures, and service standards. Monitor guest satisfaction levels (OSAT) and taking appropriate corrective action to drive performance. Assist with room assignments, guest registrations, and accurate billing. Handle guest inquiries, requests, and complaints in a prompt and courteous manner. Ensure VIP guests, repeat customers, and special occasion guests receive personalized service. Monitor guest feedback through surveys, online reviews, and comment cards, ensuring guest concerns are addressed and resolved. Assist in recruiting, onboarding, and ongoing training for front desk employees. Assist in work schedules as when needed. Conduct employee one-to-one conversations and provide relevant feedback in coordination with the Front Office Manager. Support the Front Office Manager in ensuring the department operates efficiently, addressing any issues that arise during the shift. Assist in preparing work schedules and managing staff shifts to ensure proper coverage. Help manage inventory for front office supplies and guest amenities, ensuring adequate stock is available at all times. Work closely with other departments (e.g., housekeeping, reservations, maintenance) to coordinate services and ensure timely resolution of guest requests and room readiness. Communicate important guest information (e.g., special requests, complaints) with relevant departments and team members. Act as the primary point of contact in the absence of the Front Office Manager Ensure compliance with policies regarding safety, security, and procedures. Ensure that all cashiering procedures comply with accounting policies and standards namely: a) Shortages/overages b) Late charges c) Petty cash/paid outs d) Adjustments e) Posting charges f) Payment methods/processing g) Cashier reports h) Balancing receipts Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests. Promotes the Wyndham Rewards program and ensures enrollment targets are met, and that the team is trained and confident on how to drive enrollments. THE PERSON Alongside the professional competencies outlined below, the successful candidate will demonstrate the fundamentals of Wyndham Hotels & Resorts’ Count on Me! Service Culture to Be Responsive, Be Respectful and Deliver a Great Experience. This will form the cornerstone of their approach as they carry out all tasks with the Count on Me! Building Blocks in mind: Compassionate, Engaged, Dependable, Courteous, Engaged, Inclusive, Hospitable, Prepared and Personalised. Key Competencies Excellent Service delivery Team Management Strong problem-solving and decision-making abilities. Operational efficiency Coaching & Training Communication Planning & organisation Driving Result Resilience Background & Skills: Minimum 2 years’ experience as a Front Office Supervisor or Guest Service Manager within a large 4 / 5-star resort / holiday complex. A business or hospitality management qualification or a graduate degree. Experience with Opera Cloud Understanding of payments systems and procedures. Experience of handling large leisure and corporate groups from a front office perspective Four / Five star internationally branded hotel experience is an advantage Proven track record of driving quality and revenue within the front office department Fluency in Spanish and English WHY SHOULD YOU JOIN? Salary: Competitive Compensation & Benefits Development: Extensive Learning & Development opportunities Career: We will look after your career development Exposure: Join a growing company and be part of our journey Disclaimer This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed directly by the franchisee. You should not expect any form of employment status with Wyndham Hotels and Resorts . You will not be eligible for any compensation or benefits beyond those provider to you by the Franchisee.

Here is an exciting opportunity for an Assistant Front Office Manager to join the team at the Wyndham Costa del Sol part of the IDILIQ Group. THE COMPANY IDILIQ Group, a Wyndham Hotels & Resorts partner, are pioneers of the resort-based residence concept with over 40 years’ experience. IDILIQ Group design, develop and manage residences, and sell resort-based properties in some of the most sought-after holiday destinations around the world. THE ROLE The incumbent, reporting directly to the Front Office Manager, will be overseeing the daily operations of the front desk and guest services, ensuring that high standards of service are always maintained. This role includes supervising front desk team, resolving guest concerns, managing check-ins and check-outs, and assisting with operational efficiency to enhance guest satisfaction. Other key duties and responsibilities: In conjunction with the Front Office Manager, supervise, train, and motivate front desk team to provide exceptional guest service. Monitor the performance of front desk team, ensuring adherence to the IDILIQ and brand policies, procedures, and service standards. Monitor guest satisfaction levels (OSAT) and taking appropriate corrective action to drive performance. Assist with room assignments, guest registrations, and accurate billing. Handle guest inquiries, requests, and complaints in a prompt and courteous manner. Ensure VIP guests, repeat customers, and special occasion guests receive personalized service. Monitor guest feedback through surveys, online reviews, and comment cards, ensuring guest concerns are addressed and resolved. Assist in recruiting, onboarding, and ongoing training for front desk employees. Assist in work schedules as when needed. Conduct employee one-to-one conversations and provide relevant feedback in coordination with the Front Office Manager. Support the Front Office Manager in ensuring the department operates efficiently, addressing any issues that arise during the shift. Assist in preparing work schedules and managing staff shifts to ensure proper coverage. Help manage inventory for front office supplies and guest amenities, ensuring adequate stock is available at all times. Work closely with other departments (e.g., housekeeping, reservations, maintenance) to coordinate services and ensure timely resolution of guest requests and room readiness. Communicate important guest information (e.g., special requests, complaints) with relevant departments and team members. Act as the primary point of contact in the absence of the Front Office Manager Ensure compliance with policies regarding safety, security, and procedures. Ensure that all cashiering procedures comply with accounting policies and standards namely: a) Shortages/overages b) Late charges c) Petty cash/paid outs d) Adjustments e) Posting charges f) Payment methods/processing g) Cashier reports h) Balancing receipts Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests. Promotes the Wyndham Rewards program and ensures enrollment targets are met, and that the team is trained and confident on how to drive enrollments. THE PERSON Alongside the professional competencies outlined below, the successful candidate will demonstrate the fundamentals of Wyndham Hotels & Resorts’ Count on Me! Service Culture to Be Responsive, Be Respectful and Deliver a Great Experience. This will form the cornerstone of their approach as they carry out all tasks with the Count on Me! Building Blocks in mind: Compassionate, Engaged, Dependable, Courteous, Engaged, Inclusive, Hospitable, Prepared and Personalised. Key Competencies Excellent Service delivery Team Management Strong problem-solving and decision-making abilities. Operational efficiency Coaching & Training Communication Planning & organisation Driving Result Resilience Background & Skills: Minimum 2 years’ experience as a Front Office Supervisor or Guest Service Manager within a large 4 / 5-star resort / holiday complex. A business or hospitality management qualification or a graduate degree. Experience with Opera Cloud Understanding of payments systems and procedures. Experience of handling large leisure and corporate groups from a front office perspective Four / Five star internationally branded hotel experience is an advantage Proven track record of driving quality and revenue within the front office department Fluency in Spanish and English WHY SHOULD YOU JOIN? Salary: Competitive Compensation & Benefits Development: Extensive Learning & Development opportunities Career: We will look after your career development Exposure: Join a growing company and be part of our journey Disclaimer This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed directly by the franchisee. You should not expect any form of employment status with Wyndham Hotels and Resorts . You will not be eligible for any compensation or benefits beyond those provider to you by the Franchisee.

Quieres dar el siguiente paso en tu carrera en el sector hotelero? Únete a nuestro equipo en Hotel 4* AluaSun Lago Rojo como Jefe/a de Cocina y contribuye a ofrecer una experiencia gastronómica excepcional a nuestros clientes. The Inclusive Collection, parte de Hyatt Hotels & Resorts, ofrece una e

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Quieres dar el siguiente paso en tu carrera en el sector hotelero? Únete a nuestro equipo en Hotel 4* AluaSun Lago Rojo como 2º Jefe/a de Cocina y contribuye a ofrecer una experiencia gastronómica excepcional a nuestros clientes. Experiencia previa como 2º Jefe/a de Cocina o similar en hoteles o

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