Setters & Closers
1 month ago
Salamanca, Madrid
Aeternus Power Appointment Setter Position: Appointment Setter Company: Aeternus Power Employment Type: Full-Time / Part-Time (depending on business needs) Reports To: Sales Manager Position Overview The Appointment Setter is responsible for generating qualified sales opportunities by contacting potential customers, educating them on Aeternus Power’s solutions, and scheduling appointments for the sales team. This role serves as the first point of contact and plays a critical role in creating a positive customer experience. Key Responsibilities Conduct outbound calls, messages, and follow-ups with prospective customers. Introduce Aeternus Power’s products and services in a clear and professional manner. Identify customer interest and determine whether prospects meet qualification criteria. Schedule consultations and appointments for the closing team. Accurately document interactions and update the CRM system. Maintain consistent communication with prospects to reduce no-shows and cancellations. Meet or exceed daily activity targets and appointment-setting goals. Collaborate with closers and management to improve lead quality and conversion rates. Qualifications Strong communication and interpersonal skills. Comfortable speaking with customers by phone and through digital channels. Organized and detail-oriented. Ability to handle objections professionally. Self-motivated with a results-driven mindset. Previous experience in appointment setting, customer service, or sales is preferred but not required. Performance Metrics Number of outbound contacts made. Qualified appointments booked. Appointment show rate. Conversion rate from lead to appointment. CRM accuracy and follow-up consistency. Compensation Structure Base pay and/or commission. Performance bonuses tied to qualified appointments and team results. Advancement opportunities within the sales organization. Sales Closer Position: Sales Closer Company: Aeternus Power Employment Type: Full-Time Reports To: Sales Manager Position Overview The Sales Closer is responsible for conducting consultations with qualified prospects and guiding them through the decision-making process to secure completed sales. This role requires strong communication skills, consultative selling abilities, and a commitment to delivering an excellent customer experience. Key Responsibilities Conduct in-person or virtual consultations with qualified prospects. Assess customer needs and recommend appropriate Aeternus Power solutions. Present proposals clearly and confidently. Address questions and overcome objections with professionalism and integrity. Guide customers through agreements, financing options, and the closing process. Coordinate with operations and customer support teams to ensure a smooth handoff after the sale. Maintain accurate records and notes within the CRM. Consistently achieve or exceed sales targets and performance expectations. Qualifications Proven sales ability and confidence in presenting solutions. Strong negotiation and relationship-building skills. Excellent listening and problem-solving abilities. Ability to manage multiple prospects and follow-ups effectively. Self-disciplined, coachable, and goal-oriented. Previous experience in high-ticket, solar, energy, or direct sales is preferred. Performance Metrics Sales conversion rate. Revenue generated. Average deal value. Customer satisfaction and retention. Accuracy and completeness of sales documentation. Compensation Structure Commission-based or base salary plus commission. Performance incentives and bonus opportunities. Clear pathways into senior sales and leadership roles. Aeternus Power Core Expectations At Aeternus Power, all team members are expected to: Operate with honesty, professionalism, and accountability. Put customers’ needs first and provide transparent information. Demonstrate a strong work ethic and commitment to continuous improvement. Embrace coaching, feedback, and ongoing training. Contribute to a positive, team-oriented culture focused on delivering exceptional results.
