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We are looking for enthusiastic, knowledgeable, and customer-oriented Tour Guides to join our team at Onwheels Palma. As a tour guide, you will play a key role in providing our customers with memorable and enjoyable experiences while they explore Mallorca on our luxurious e-bikes. Key Responsibilities: Lead both group and private guided e-bike tours around Palma and the beautiful island of Mallorca. Share in-depth knowledge of Mallorca’s history, culture, and landmarks with guests, ensuring they enjoy and learn during the tour. Tailor tours to suit the interests and pace of the group, offering flexible and engaging experiences. Customer Service: Greet guests warmly and provide them with all necessary equipment and instructions before the tour. Ensure the safety and comfort of all participants throughout the tour. Provide excellent customer service, answering questions and offering recommendations for things to do and see on the island. Safety and Maintenance: Ensure all bikes are in good working condition and carry out basic safety checks before and after each tour. Provide guidance on how to properly handle the e-bikes and follow safety protocols. Assist customers with any issues or concerns during the tour. Promote Services: Encourage guests to book additional tours, rentals, or services offered by Onwheels Palma. Share information about other offerings, events, and promotions. Administrative Tasks: Help with the check-in process and manage bookings for tours. Collect and report customer feedback to help improve services. Skills & Qualifications: Passionate about cycling and exploring Mallorca. Excellent communication and interpersonal skills. Fluency in English (additional languages such as Spanish, German, or French are a plus). Prior experience as a tour guide is required Ability to engage and entertain guests while ensuring their safety. Good knowledge of Mallorca's culture, history, and key attractions. If you’re someone who loves sharing the beauty of Mallorca and providing exceptional experiences to tourists, we’d love to hear from you! Job Type: Commission Pay: 12.00€ per hour Work Location: In person Expected Start Date: 24/04/2025

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