Housekeeping Trainee
hace 5 horas
Barcelona
Are you ready to start your journey in luxury hospitality and be part of a team that creates unforgettable guest experiences? At METT Barcelona, a 5-star hotel set in a peaceful, elevated location with stunning views, we offer more than a workplace, we offer a lifestyle. With its unique design, warm and personalized service, and exciting food & beverage concepts, our hotel is a place where people feel inspired, valued, and supported. Every team member plays an important role in creating memorable moments for our guests. Join METT Barcelona and become part of a team that creates great first impressions and unforgettable guest experiences. Join us as a Reservations Trainee and start your professional journey in a dynamic and inspiring hospitality environment. What You Will Learn & Do as a Reservations Trainee: • Assist in managing hotel reservations via phone, email, and online channels, • Support in handling guest inquiries, providing accurate information about rooms, rates, and services, • Learn how to use reservation systems and booking platforms, • Help ensure all bookings are correctly entered and updated in the system, • Assist in coordinating with Front Office and other departments to ensure smooth guest arrivals, • Learn to manage cancellations, modifications, and special requests, • Provide excellent customer service and maintain a professional communication style, • Observe and apply hotel standards and procedures in all interactions What are we looking for? • A current university or school student related to Hospitality, Tourism, or Business, • Fluent in Spanish and English, • Strong communication and organizational skills, • Friendly, proactive, and eager to learn, • Available for a 6-month full-time internship, • Able to sign a collaboration agreement with your school, • Legally authorized to work in Spain or enrolled in a university approved for internships within the EU Your benefits • Paid Internship, • Staff meals during the working shifts, • Mentorship and hands-on career-building experience