Trabajos nh hoteles en España

About the job Are you passionate about hospitality and the art of welcoming? Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide. At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success. ROLE AND RESPONSABILITIES: As a Booking Agent (M/F), you will report to the Supervisor of Central Reservation Office of Minor Hotels in Madrid and will be responsible for ensuring compliance with the reservation service in the different channels, direct or indirect, from the reservation request until its confirmation, provide information about the hotels, products and services offered. He will also be responsible for carrying out up-selling and cross-selling actions, actively contributing to the increase in revenue and decisively exceeding customer expectations, guaranteeing an excellent service. We are recruiting BOOKING AGENT (M/F) to our offices in Madrid WE LOOK FOR CANDIDATES WITH: . Flexibility, Proactivity and liking to work by objectives; . Excellent communication skills; . Schedule Flexibility; . Training in Hospitality, Tourism or similar (preferential factor); . Sales skills (experience in reservation management or in the commercial area will be valued); . Experience in customer service (preferential factor); . Knowledge of Italian is a must; . Availability to carry out full-time face-to-face functions . Computer knowledge: Microsoft Office, Internet, Database, etc. WE OFFER: • Integration in a dynamic team, focused on a service of excellence, • Remuneration compatible with the role, • Continuous Training Plan to enhance career development, • Access to the e-learning training platform, • Possibility of functional, national and/or international mobility, • Incentives and Benefits Plan, • 40, 30, 20 or 16 hours per week Leisure: . Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . F&B, among others; . Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants Health and wellness: . Health insurance This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector. We count on you! Department: Management The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.

About the job Desde Minor Hotels Europe & Amercias (antiguo grupo NH Hotels) buscamos a alguien que quiera formar parte del equipo durante 6 meses con posibilidad con posibilidad de prorroga: • Asesorar a los hoteles en la aplicación de convenios, legislación vigente en materia de contratación, asuntos sindicales y en general todo lo que concierne al correcto desarrollo de los procedimientos de RRHH., • Apoyar a los diferentes centros de trabajo asignados en la solución de dudas e incidencias en materia de administración de personal y relaciones laborales, relativas a contratos, pago de salarios, aplicación de convenios colectivos, etc., • Resolver las posibles incidencias derivadas el proceso de cálculo mensual de la nómina comunicadas por los hoteles., • Tramitar frente a la Seguridad Social la resolución de incidencias en el Sistema Red relativas a errores en la comunicación de contratos de empleados de NH Hoteles a dicho organismo., • Tramitar todas aquellas incidencias mensuales relativas al absentismo tanto por enfermedad común, como accidentes de trabajo, maternidad, etc. • Formación Académica: • Formación profesional en Administración / Graduado Social / Diplomado en Relaciones Laborales. • Conocimientos Específicos: • Buenos conocimientos de realización de contratos, confección de nóminas, finiquitos, etc., • Altas y bajas en la Seguridad Social. • Experiencia Profesional: • Experiencia mínima de 2 años en un departamento de Administración de Personal. • Perfil Requerido • Planificación y Disciplina de Trabajo., • Capacidad de Análisis., • Orientación al Cliente., • Compromiso con la Calidad., • Trabajo en Equipo y Cooperación. Se ofrece: Minor Hotels Europe & Americas se compromete al principio de igualdad de oportunidades y a la no discriminación en la gestión de sus procesos de selección. Department: Human Resources The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.