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  • Reservations Agent French Part-time CRO Madrid
    Reservations Agent French Part-time CRO Madrid
    2 days ago
    Full-time
    Tetuán, Madrid

    Are you passionate about hospitality and the art of welcoming? Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide. At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success. ROLE AND RESPONSABILITIES: As a Booking Agent (M/F), you will report to the Supervisor of Central Reservation Office of Minor Hotels in Madrid and will be responsible for ensuring compliance with the reservation service in the different channels, direct or indirect, from the reservation request until its confirmation, provide information about the hotels, products and services offered. He will also be responsible for carrying out up-selling and cross-selling actions, actively contributing to the increase in revenue and decisively exceeding customer expectations, guaranteeing an excellent service. We are recruiting BOOKING AGENT (M/F) to our offices in Madrid WE LOOK FOR CANDIDATES WITH: Flexibility, Proactivity and liking to work by objectives; Excellent communication skills; Schedule Flexibility; Training in Hospitality, Tourism or similar (preferential factor); Sales skills (experience in reservation management or in the commercial area will be valued); Experience in customer service (preferential factor); Knowledge of French is a must; Availability to carry out full-time face-to-face functions Computer knowledge: Microsoft Office, Internet, Database, etc. WE OFFER: Integration in a dynamic team, focused on a service of excellence Remuneration compatible with the role Continuous Training Plan to enhance career development Access to the e-learning training platform Possibility of functional, national and/or international mobility Incentives and Benefits Plan 16 hours per week Leisure: Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . F&B, among others; Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants Health and wellness: Health insurance This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector. We count on you!

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  • Setters & Closers
    Setters & Closers
    6 days ago
    €100000 yearly
    Part-time
    Salamanca, Madrid

    Aeternus Power Appointment Setter Position: Appointment Setter Company: Aeternus Power Employment Type: Full-Time / Part-Time (depending on business needs) Reports To: Sales Manager Position Overview The Appointment Setter is responsible for generating qualified sales opportunities by contacting potential customers, educating them on Aeternus Power’s solutions, and scheduling appointments for the sales team. This role serves as the first point of contact and plays a critical role in creating a positive customer experience. Key Responsibilities Conduct outbound calls, messages, and follow-ups with prospective customers. Introduce Aeternus Power’s products and services in a clear and professional manner. Identify customer interest and determine whether prospects meet qualification criteria. Schedule consultations and appointments for the closing team. Accurately document interactions and update the CRM system. Maintain consistent communication with prospects to reduce no-shows and cancellations. Meet or exceed daily activity targets and appointment-setting goals. Collaborate with closers and management to improve lead quality and conversion rates. Qualifications Strong communication and interpersonal skills. Comfortable speaking with customers by phone and through digital channels. Organized and detail-oriented. Ability to handle objections professionally. Self-motivated with a results-driven mindset. Previous experience in appointment setting, customer service, or sales is preferred but not required. Performance Metrics Number of outbound contacts made. Qualified appointments booked. Appointment show rate. Conversion rate from lead to appointment. CRM accuracy and follow-up consistency. Compensation Structure Base pay and/or commission. Performance bonuses tied to qualified appointments and team results. Advancement opportunities within the sales organization. Sales Closer Position: Sales Closer Company: Aeternus Power Employment Type: Full-Time Reports To: Sales Manager Position Overview The Sales Closer is responsible for conducting consultations with qualified prospects and guiding them through the decision-making process to secure completed sales. This role requires strong communication skills, consultative selling abilities, and a commitment to delivering an excellent customer experience. Key Responsibilities Conduct in-person or virtual consultations with qualified prospects. Assess customer needs and recommend appropriate Aeternus Power solutions. Present proposals clearly and confidently. Address questions and overcome objections with professionalism and integrity. Guide customers through agreements, financing options, and the closing process. Coordinate with operations and customer support teams to ensure a smooth handoff after the sale. Maintain accurate records and notes within the CRM. Consistently achieve or exceed sales targets and performance expectations. Qualifications Proven sales ability and confidence in presenting solutions. Strong negotiation and relationship-building skills. Excellent listening and problem-solving abilities. Ability to manage multiple prospects and follow-ups effectively. Self-disciplined, coachable, and goal-oriented. Previous experience in high-ticket, solar, energy, or direct sales is preferred. Performance Metrics Sales conversion rate. Revenue generated. Average deal value. Customer satisfaction and retention. Accuracy and completeness of sales documentation. Compensation Structure Commission-based or base salary plus commission. Performance incentives and bonus opportunities. Clear pathways into senior sales and leadership roles. Aeternus Power Core Expectations At Aeternus Power, all team members are expected to: Operate with honesty, professionalism, and accountability. Put customers’ needs first and provide transparent information. Demonstrate a strong work ethic and commitment to continuous improvement. Embrace coaching, feedback, and ongoing training. Contribute to a positive, team-oriented culture focused on delivering exceptional results.

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  • Reservations Agent German Part Time CRO Madrid
    Reservations Agent German Part Time CRO Madrid
    2 days ago
    Full-time
    Tetuán, Madrid

    Are you passionate about hospitality and the art of welcoming? Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide. At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success. ROLE AND RESPONSABILITIES: As a Booking Agent (M/F), you will report to the Supervisor of Central Reservation Office of Minor Hotels in Madrid and will be responsible for ensuring compliance with the reservation service in the different channels, direct or indirect, from the reservation request until its confirmation, provide information about the hotels, products and services offered. He will also be responsible for carrying out up-selling and cross-selling actions, actively contributing to the increase in revenue and decisively exceeding customer expectations, guaranteeing an excellent service. We are recruiting BOOKING AGENT (M/F) to our offices in Madrid WE LOOK FOR CANDIDATES WITH: Flexibility, Proactivity and liking to work by objectives; Excellent communication skills; Schedule Flexibility; Training in Hospitality, Tourism or similar (preferential factor); Sales skills (experience in reservation management or in the commercial area will be valued); Experience in customer service (preferential factor); Knowledge of German is a must; Computer knowledge: Microsoft Office, Internet, Database, etc. WE OFFER: Integration in a dynamic team, focused on a service of excellence Remuneration compatible with the role Continuous Training Plan to enhance career development Access to the e-learning training platform Possibility of functional, national and/or international mobility Incentives and Benefits Plan 16 hours per week. From friday to sunday Leisure: Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . F&B, among others; Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants Health and wellness: Health insurance This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector. We count on you!

    Easy apply
  • Reservations Agent Italian Part-time CRO Madrid
    Reservations Agent Italian Part-time CRO Madrid
    2 days ago
    Full-time
    Tetuán, Madrid

    Are you passionate about hospitality and the art of welcoming? Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide. At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success. ROLE AND RESPONSABILITIES: As a Booking Agent (M/F), you will report to the Supervisor of Central Reservation Office of Minor Hotels in Madrid and will be responsible for ensuring compliance with the reservation service in the different channels, direct or indirect, from the reservation request until its confirmation, provide information about the hotels, products and services offered. He will also be responsible for carrying out up-selling and cross-selling actions, actively contributing to the increase in revenue and decisively exceeding customer expectations, guaranteeing an excellent service. We are recruiting BOOKING AGENT (M/F) to our offices in Madrid WE LOOK FOR CANDIDATES WITH: . Flexibility, Proactivity and liking to work by objectives; . Excellent communication skills; . Schedule Flexibility; . Training in Hospitality, Tourism or similar (preferential factor); . Sales skills (experience in reservation management or in the commercial area will be valued); . Experience in customer service (preferential factor); . Knowledge of Italian is a must; . Availability to carry out full-time face-to-face functions . Computer knowledge: Microsoft Office, Internet, Database, etc. WE OFFER: - Integration in a dynamic team, focused on a service of excellence - Remuneration compatible with the role - Continuous Training Plan to enhance career development - Access to the e-learning training platform - Possibility of functional, national and/or international mobility - Incentives and Benefits Plan - 16 hours per week Leisure: . Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . F&B, among others; . Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants Health and wellness: . Health insurance This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector. We count on you!

    Easy apply
  • Reservations Agent Dutch Part-time CRO Madrid
    Reservations Agent Dutch Part-time CRO Madrid
    2 days ago
    Full-time
    Tetuán, Madrid

    Are you passionate about hospitality and the art of welcoming? Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide. At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success. ROLE AND RESPONSABILITIES: As a Booking Agent (M/F), you will report to the Supervisor of Central Reservation Office of Minor Hotels in Madrid and will be responsible for ensuring compliance with the reservation service in the different channels, direct or indirect, from the reservation request until its confirmation, provide information about the hotels, products and services offered. He will also be responsible for carrying out up-selling and cross-selling actions, actively contributing to the increase in revenue and decisively exceeding customer expectations, guaranteeing an excellent service. We are recruiting BOOKING AGENT (M/F) to our offices in Madrid WE LOOK FOR CANDIDATES WITH: Flexibility, Proactivity and liking to work by objectives; Excellent communication skills; Schedule Flexibility; Training in Hospitality, Tourism or similar (preferential factor); Sales skills (experience in reservation management or in the commercial area will be valued); Experience in customer service (preferential factor); Knowledge of Dutch is a must; Computer knowledge: Microsoft Office, Internet, Database, etc. WE OFFER: Integration in a dynamic team, focused on a service of excellence Remuneration compatible with the role Continuous Training Plan to enhance career development Access to the e-learning training platform Possibility of functional, national and/or international mobility Incentives and Benefits Plan 16 hours per week. From friday to sunday Leisure: Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . F&B, among others; Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants Health and wellness: Health insurance This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector. We count on you!

    Easy apply
  • Reservations Agent French CRO Madrid 1
    Reservations Agent French CRO Madrid 1
    4 days ago
    Full-time
    Tetuán, Madrid

    Are you passionate about hospitality and the art of welcoming? Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide. At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success. ROLE AND RESPONSABILITIES: As a Booking Agent (M/F), you will report to the Supervisor of Central Reservation Office of Minor Hotels in Madrid and will be responsible for ensuring compliance with the reservation service in the different channels, direct or indirect, from the reservation request until its confirmation, provide information about the hotels, products and services offered. He will also be responsible for carrying out up-selling and cross-selling actions, actively contributing to the increase in revenue and decisively exceeding customer expectations, guaranteeing an excellent service. We are recruiting BOOKING AGENT (M/F) to our offices in Madrid WE LOOK FOR CANDIDATES WITH: - Flexibility, Proactivity and liking to work by objectives; - Excellent communication skills; - Schedule Flexibility; - Training in Hospitality, Tourism or similar (preferential factor); - Sales skills (experience in reservation management or in the commercial area will be valued); - Experience in customer service (preferential factor); - Knowledge of French is a must; - Availability to carry out full-time face-to-face functions - Computer knowledge: Microsoft Office, Internet, Database, etc. WE OFFER: - Integration in a dynamic team, focused on a service of excellence - Remuneration compatible with the role - Continuous Training Plan to enhance career development - Access to the e-learning training platform - Possibility of functional, national and/or international mobility - Incentives and Benefits Plan - 40, 30 hours per week Leisure: - Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . F&B, among others; - Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants Health and wellness: - Health insurance This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector. We count on you!

    Easy apply
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