Principal Product Manager (Strategic Account Interactions) - Security Solutions
hace 9 horas
San Sebastián
Overview As Principal Product Manager for Elastic Security, you shape product direction for strategic enterprise accounts. You translate diverse customer needs into a coherent roadmap, balancing stakeholder priorities and ensuring value for the wider market. You’ll own the enhancement-request pipeline, collaborate with Product, Sales, Customer Success, Engineering, and Legal, and maintain trusted executive relationships. This role blends strategic influence with hands-on product leadership in a remote-first, high-impact environment. Compensaciones / Beneficios • remote-first, • competitive pay, • health coverage for family, • flexible locations and schedules, • generous vacation, • parity of benefits across regions Responsabilidades • Own and manage enhancement request pipeline across multiple strategic enterprise accounts, • Translate customer requirements into shipped products by focusing on underlying pains, • Identify patterns across accounts and formalize partnerships for design, • Feed validated customer patterns into core product roadmaps, • Serve as primary product voice in executive meetings and roadmap updates, • Prioritize requirements using structured frameworks (e.g., RICE) with data and judgment, • Collaborate with product and engineering to write actionable requirements, • Support deal cycles with product input for RFPs and security questionnaires, • Navigate tensions between customer contracts and internal roadmaps, • Create artifacts (roadmap trackers, dashboards, memos) for visibility, • Advocate for customer needs while balancing market-wide impact Requisitos principales • 7–10 years of product management experience, with at least 4 years in B2B enterprise software, • Direct experience with named strategic accounts, • Experience with hyperscalers, MSSPs and/or PubSec is a plus, • Hands-on knowledge of SIEM, SOAR, XDR or security operations platforms, • Proven ability to run structured enhancement-request pipelines at scale, • Executive presence with C-suite stakeholders, • Strong written and spoken communication skills, • Ability to influence across Product, Sales, Customer Success, Engineering, and Legal, • Comfort with AI-augmented work and driving complex initiatives, • Ability to work autonomously in a distributed team, • Executive presence, • Cross-functional leadership, • Structured thinking, • SIEM, • SOAR, • XDR