Servicio al Cliente jobs in La Guineueta - Page 2Create job alerts

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air, and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. More information: _ For our office in Barcelona, we are looking for a: Customer Service Professional (f/m/d) in Spain and reporting to the Customer Care Supervisor. THE ROLE AND MISSION: • Coordinate internally and/or respond to customer queries related to shipment, • Monitor shipment according to customer status and track and trace upon delivery, • Maintain daily, weekly and monthly reports/dashboards to stakeholders, • Participate to the promotion of relevant products or services when talking to customers, • Contact customers and manage/ coordinate system modifications when needed, • Give guidelines and support booking or VIP/Special desk teams on all topics (process, dispute, customer profiles, etc.) if applicable SKILLS: • Customer knowledge, • Knowledge of the legal and/ or regulatory frame, • Knowledge of commercial policy and offers, • Customer service/ user support, • Hygiene, safety and environment rules, • Booking, • Commercial relation, • Customer invoicing, • English & Portuguese, • Software / IT Applications OUR VALUES: CMA CGM Group is proud to define itself as a family business built on strong human values. • Excellence, • Exemplarity, • Imagination, • Boldness CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees. Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement. Join us and discover a world of opportunities.

🚀 En SVR buscamos incorporar un/a Customer Service Support ¿Te interesa trabajar en un entorno dinámico, combinando análisis de datos, gestión de herramientas comerciales y soporte a diferentes áreas del negocio? Buscamos una persona proactiva, organizada y con ganas de aprender, que se incorpore al equipo de Commercial Excellence y Operaciones de SVR España. La persona seleccionada tendrá un papel clave en el correcto funcionamiento de nuestros procesos comerciales, colaborando de manera transversal con los equipos de Ventas, Marketing, Logística y Finanzas. Funciones principales Gestión del CRM y herramientas comerciales • Administrar y mantener actualizado nuestro CRM interno., • Dar de alta y mantener usuarios, clientes, productos y otra información relevante., • Revisar la calidad y coherencia de los datos registrados en el sistema., • Atender consultas e incidencias relacionadas con el uso del CRM., • Proponer mejoras que faciliten el trabajo de los equipos comerciales. Parametrización de condiciones comerciales • Crear, revisar y actualizar tarifas, descuentos, promociones y condiciones comerciales., • Asegurar la correcta aplicación de las condiciones negociadas con los clientes., • Detectar posibles errores o desviaciones y coordinar su resolución con los departamentos implicados., • Apoyar el seguimiento y control de las políticas comerciales de la compañía. Gestión de productos y datos maestros • Gestionar las altas, modificaciones y bajas de productos., • Mantener actualizada la información comercial y operativa del catálogo., • Coordinar con Marketing, Ventas, Finanzas y Logística la correcta activación de nuevos productos., • Realizar controles periódicos para garantizar la fiabilidad de los datos. Soporte y atención al cliente interno • Dar soporte a la red comercial y al resto de departamentos en consultas operativas., • Dar apoyo puntual en la atención de llamadas de centralita y en la gestión del correo de Atención al Cliente, canalizando las consultas e incidencias al área correspondiente., • Resolver incidencias relacionadas con pedidos, productos, condiciones comerciales o herramientas internas., • Hacer seguimiento de las solicitudes hasta su correcta resolución., • Elaborar documentación, procedimientos y materiales de apoyo para los usuarios. Gestión de incidencias logísticas y de transporte • Gestionar y realizar el seguimiento de incidencias relacionadas con las entregas., • Coordinar la resolución de incidencias con los operadores logísticos y los equipos internos., • Analizar las principales causas de incidencia y proponer acciones de mejora., • Apoyar en la elaboración de indicadores de servicio y calidad logística. Análisis y reporting • Preparar informes de seguimiento comercial y operativo., • Analizar datos para detectar errores, tendencias y oportunidades de mejora., • Desarrollar y mantener herramientas de control mediante Excel., • Colaborar en proyectos de optimización y automatización de procesos. Requisitos • Formación universitaria en Administración y Dirección de Empresas, Economía, Ingeniería, Comercio, Logística, Marketing, Analítica de Datos o similar., • Experiencia previa valorable en posiciones de operaciones comerciales, administración de ventas, customer service, CRM, logística o análisis de datos., • Dominio avanzado de Excel: tablas dinámicas, fórmulas de búsqueda, funciones lógicas, tratamiento de bases de datos y elaboración de informes., • Buen manejo de Microsoft Office, especialmente Excel y PowerPoint., • Facilidad para trabajar con sistemas, datos y herramientas digitales., • Nivel de inglés valorable., • Se valorará experiencia en el sector farmacéutico, cosmético o de gran consumo. Competencias clave • Capacidad analítica y orientación al detalle., • Proactividad e iniciativa., • Organización, rigor y capacidad de priorización., • Orientación a la resolución de problemas., • Agilidad para aprender nuevas herramientas y procesos., • Buena comunicación y vocación de servicio al cliente interno., • Capacidad para trabajar de forma transversal con diferentes departamentos., • Actitud colaborativa, responsabilidad y orientación a la mejora continua. Ofrecemos • Contrato indefinido a jornada completa., • Salario fijo + bonus anual., • Mutua médica privada., • Buen ambiente de trabajo., • Incorporación a una compañía internacional y en crecimiento., • Formación y acompañamiento durante la incorporación., • Participación en proyectos transversales con impacto directo en el negocio., • Posibilidades reales de aprendizaje, evolución y desarrollo profesional. 📍 Ubicación: Barcelona 🏢 Departamento: Commercial Excellence y Operaciones 👤 Reporte directo a: Responsable de Commercial Excellence y Operaciones ⏱️ Incorporación: A convenir ¿Te gustan los datos, los sistemas y la mejora de procesos? ¿Eres una persona resolutiva y te motiva ayudar a que los equipos trabajen de forma más eficiente? Nos encantará conocerte. #OfertaDeEmpleo #CommercialExcellence #SalesOperations #CRM #Excel #Operaciones #CustomerService #Logística #Cosmética #PharmaJobs #Barcelona

Overview: We are looking for a customer-focused professional to join an international organization and provide operational, administrative and customer support. The successful candidate will play a key role in ensuring excellent service levels, efficient order processing and effective coordination between customers and internal teams. Key Responsibilities: • Handle customer inquiries via phone, email and other communication channels, ensuring a professional and timely response., • Provide product, service and basic technical information while maintaining a high level of customer satisfaction., • Process and manage customer orders accurately within internal systems and follow up on order status, stock availability and deliveries., • Coordinate the resolution of customer issues by collaborating with internal departments and ensuring effective communication throughout the process., • Manage returns, warranty claims and related documentation in accordance with established procedures., • Create and maintain customer accounts and records, ensuring the accuracy and completeness of all information., • Perform administrative tasks and maintain documentation to support daily business operations., • Support inventory and logistics-related activities to ensure service continuity and product availability., • Assist with invoice, payment and credit note inquiries, escalating and resolving issues when appropriate., • Collaborate with cross-functional teams including sales, finance, operations and logistics to ensure an excellent customer experience., • Ensure compliance with internal procedures, quality standards and company policies., • Identify opportunities for process improvement and contribute to operational efficiency. Qualifications & Experience: • Italian speaker with strong command of English and Spanish, both written and spoken, enabling effective communication in an international environment., • 2 years of experience in customer service, support operations, or similar client-facing roles., • A genuine customer-first mindset, with a consistent focus on delivering high-quality service and positive experiences., • Strong interpersonal and communication skills, with the ability to interact effectively across different teams and with external stakeholders., • A proactive and collaborative approach, combined with strong analytical thinking and problem-solving capabilities., • Previous experience working with business systems such as ERP or CRM platforms is required., • Solid command of Microsoft Office tools for daily operational tasks and reporting., • Secondary education or equivalent academic background., • Basic understanding of financial or accounting principles will be considered an advantage., • Additional European languages will be considered a strong plus. Our offer: Join a dynamic international company where you can make an impact and continue developing your career. We provide an attractive rewards package, including: • Permanent contract, • Competitive salary and annual bonus, • Private health, life, and dental insurance, • Hybrid working arrangement, • Pension or savings plan contribution, • Childcare/dependent care support, • Wellbeing programs and work-life balance initiatives

Thanks to its complete global service network, COSCO SHIPPING has become a top international brand. The upstream- and downstream links along the industry chain, such as shipping, terminals, logistics, shipping finance, ship repair and shipbuilding, have formed a sound industrial structure. The Corporation has invested in 56 terminals, including 49 container terminals, all over the world. About the Role Our subsidiary COSCO SHIPPING Lines (Spain) S.A. seeking an Import Customer Service Specialist (m/f/d) to manage delivery orders, documentation, and customer communication for import operations. Main Responsibilities • Provide arrival information and delivery updates to customers., • Respond to customer calls and emails promptly and professionally., • Offer transport service options and quotations (Truck or TECO + Truck)., • Verify all documentation is correct (BL release, consignee authorization, etc.)., • Create and manage delivery orders accurately., • Check payments and confirm deliveries., • Notify customers of any delays or delivery issues., • Send Proof of Delivery (POD) and ensure proper follow-up. Requirements & Background • University degree or higher education qualification., • Minimum 1 year of experience in the maritime or logistics sector., • High level of English and proficiency in Microsoft Office tools., • Strong communication, coordination, and teamwork skills., • Empathy, efficiency, and problem-solving ability., • Commitment to continuous improvement and customer satisfaction., • Basic training in environmental protection is a plus. If you meet these qualifications and are ready to embark on a rewarding career journey with COSCO SHIPPING Lines (Spain), we invite you to apply today.

Somos la firma global de talento: Selección, headhunting, formación y consultoría de Eurofirms Group. En Claire Joster creemos en el talento único de cada persona y sabemos que la diversidad aporta valor a los equipos, impulsando organizaciones más innovadoras, creativas y eficientes. Por eso, como parte de Eurofirms Group, y de acuerdo con nuestra cultura People first, trabajamos para generar entornos laborales inclusivos en los que cada individuo pueda crecer y desarrollar su mejor versión. Asimismo, buscamos actuar como agentes de cambio para promover la igualdad de oportunidades en nuestro entorno, fomentando el respeto y apostando por la diversidad en todas sus formas. Seas como seas y sientas como sientas, en Claire Joster tendrás un sitio para brillar. Nuestro cliente, una compañía internacional industrial consolidada, con una larga trayectoria y una posición de referencia dentro de su mercado, se encuentra en un momento de crecimiento y fortalecimiento de sus operaciones, por lo que busca incorporar una figura de Customer Service que actuará como nexo entre clientes, equipo comercial y diferentes áreas internas para garantizar un excelente nivel de servicio en el mercado Alemán. FUNCIONES -Entrada en SAP de los pedidos de venta recibidos por email -Revisar y validar los pedidos generados vía iPad (Comerciales) -Crear Albaranes de ventas, de pedidos manuales o recibidos vía EDI -Facturar pedidos expedidos desde Almacén o entregados por los Comerciales -Revisar y validar modificaciones del maestro de Clientes vía iPad (Altas, Bajas y cambios) -Gestión del Aprovisionamiento semanal del Almacén, desde el Almacén Central -Generar pedidos de traslado a los almacenes de los Comerciales -Soporte diario a los Key Account Managers y al equipo Comercial -Seguimiento y gestión de Impagados (Mayoristas y Minoristas) -Mantenimiento de productos en la app de ventas (iPad) -Reportar información estadística mensual sobre compras y ventas -Seguimiento y validación de Facturas de proveedores -Mantenimiento de precios de ventas a Clientes -Revisión y corrección de desviaciones de stock entre SAP y Almacén, y entre SAP y los Comerciales. -Contacto diario con clientes del mercado alemán y colaboración con la filial comercial ubicada en Alemania. REQUISITOS Formación: ADE o similar, Comercial Internacional Experiencia profesional: + 2 años en puesto similar Idiomas: castellano nativo, alemán profesional/nativo. Inglés deseable nivel alto. -Alguien curioso, que quiera aprender y moverse en entornos dinámicos -Que tenga buena adaptabilidad a cambios -Con capacidad y facilidad para analizar datos y generar informes -SAP nivel medio (SAP es valorable, pero no imprescindible). Excel avanzado -Facilidad para adaptarse a nuevas herramientas y procesos -Interés por incorporarse a un proyecto estable a largo plazo OFRECEN Horario: Lunes a jueves de 8 a 17:30. Viernes y agosto intensivo hasta las 14h. Tarde de tu cumpleaños libre. Oficinas en BCN centro. Plan retributivo flexible. SBA: 30-35K Crecimiento.

Being a key member of the shipboard management team, the Guest Services Manager possesses a dynamic outgoing demeanor with a passion for delivering an industry leading guest vacation experience while personifying The ROYAL WAY (Friendly, Passionate, and Committed). The Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Leading by example and from the front of the house, the Guest Services Manager is the ship's driving advocate for delivering outstanding service to our guests that goes above and beyond their expectations. Hiring Requirements: • Minimum two years’ front of house managerial/operational experience in a cruise line (shipboard), • The ability to effectively deal with internal and external guests, some of whom will require high levels of discretion, patience, tact and diplomacy., • Knowledge of principles and processes for providing exemplary customer and personal service including needs assessment, problem resolution and achievement of quality service standards., • Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenging issues., • Flexibility to manage, focus, direct and encourage a positive, dynamic, diverse guest services operation by navigating through a changing work environment., • Should be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible., • Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the Guest Services division operation., • Should harbor a flexible outlook towards placement throughout the fleet, considering changing fleet-wide operational business needs., • Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Microsoft Office., • Demonstrates a working knowledge to operate all office equipment. Completion of high school, basic or vocational education equivalency preferred., • Working knowledge of US cash handling procedures and foreign exchange required. Required to speak English clearly and distinctly., • Aptitude to read and write English to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers., • Ability to speak additional languages such as Spanish, French, German, Italian or Portuguese preferred but not essential. Physical Requirements: • While performing the duties of this job, the shipboard employee is regularly required to stand, walk, use hands to touch, handle, or feel, reach with hands and arms, talk or hear, and taste or smell., • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus., • All shipboard employees must be physically able to participate in emergency lifesaving procedures and drills., • Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency including the lowering of lifeboats and ability to lift and/or move up to 50 pounds.

En Proclinic Group somos líderes del sector dental porque nos une una misma ilusión: entregar siempre las mejores soluciones a los profesionales del dental. Llevamos más de 40 años siendo el grupo líder en soluciones odontológicas. Aquí y también más allá. Abriendo nuevos mercados y áreas de negocio cada año. Queremos seguir creciendo de forma responsable con el planeta, con la sociedad y con todos nuestros colaboradores. Para ello estamos buscando un/a persona como Customer Service con francés nativo en nuestras oficinas de Barcelona ¿Cuál será tu responsabilidad? · Atender, informar y asesorar al cliente para el mercado francés (Telefónicamente y vía mail) · Registrar, gestionar, controlar y realizar seguimiento de los pedidos. · Verificar y resolver incidencias (de pagos, transporte, etc.) · Gestión de la logística y del Transporte de los pedidos. · Registro de devoluciones, abonos y cargos. · Controlar el envío de factura electrónicas. · Gestionar las reparaciones. · Administración de las BBDD (Mails) · Traducciones varias (Productos, contenido, Marketing, soporte marketing) Hard: Imprescindible francés, nativo, siendo valorable nivel medio – elevado de español. También se valorará aportar nivel medio de Excel, muy valorable experiencia en atención al cliente, Salesforce y SAP Soft: Experiencia y vocación por el trato con cliente, habilidades comunicativas, flexibilidad, orientación a resultados. Esto es lo que te espera en Proclinic Group. ¿Te lo vas a perder? · Trabajarás en una empresa consolidada con espíritu de start up. ¡No nos conformamos con ser líderes! · Vivirás el crecimiento internacional de una compañía que ya es líder en España y se está asentado en los principales mercados europeos. · Trabajarás en un equipo multidisciplinar y multicultural. · Recibirás una retribución acorde a tu valía y experiencia · Tendrás un plan de retribución flexible · Disfrutarás de múltiples beneficios sociales · Tendrás el día libre en tu cumpleaños · Podrás teletrabajar 8 días al mes · Recibirás formación continua · Horario estable de lunes a viernes, de 10 a 19 horas. Apostamos, sin excusas, por una manera de trabajar verdaderamente sostenible, ética y responsable. Buscamos a aquellas candidaturas que nos ayuden a impulsar la salud bucodental de forma sostenible independientemente de la raza, sexo, la identidad de género, la orientación sexual, la etnia, la religión, la discapacidad, la nacionalidad o la edad. Sabemos que en el futuro seguiremos siendo el grupo líder en soluciones odontológicas. Porque continuaremos entregando, cada día, lo mejor para que cada vez más personas tengan acceso a una mejor salud bucodental. Eres la candidatura ideal si: · Quieres formar parte de un proyecto apasionante en constante evolución · Sabes que el B2B puede ser más interesante que el B2C si nos lo proponemos · Te gusta trabajar en equipo y crees en un propósito común. Si quieres formar parte de este gran equipo, inscríbete a nuestro anuncio

We're Hiring: Temporary position - Customer Service Coordinator Location: Barcelona, Spain Company: Peli Products Who We Are At Peli, we engineer products that stand up to the world’s toughest conditions—because the people who rely on us do too. For nearly 50 years, we’ve been a trusted partner for military personnel, first responders, outdoor adventurers, and innovators who push the limits. With a global presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most. Whether it’s transporting critical medical supplies, securing mission-essential equipment, or keeping expedition gear safe, Peli products are Built to Protect to Equip for the Mission. At Peli, your work has a real-world impact. You’ll be part of a team driven by innovation, craftsmanship, and the shared belief that when the mission is critical, failure isn’t an option. If you’re ready to build something that makes a difference, be part of a team that protects what matters most. What You'll Do: -Own the end-to-end customer order process, from order entry through delivery, invoicing, and follow-up. -Act as a primary point of contact for customers, providing clear, timely updates on order status, delivery schedules, and product availability. -Collaborate closely with Sales, Operations, Supply Chain, Engineering, and Finance to ensure smooth and on-time order fulfillment. -Coordinate shipments, export documentation, freight bookings, and delivery confirmations. -Participate in project, contract, and large-order review meetings. -Manage RMAs, returns, spare parts, prototypes, and accessories requests. -Maintain accurate customer, pricing, and order data in SAP and CRM systems. -Register and follow up on customer complaints, ensuring alignment with quality and service standards. -Contribute to continuous improvement initiatives, KPIs monitoring, and system enhancements. -Support the wider EMEA Customer Service team as needed. What We’re Looking For: -Bachelor’s degree in Business, Supply Chain, or a related field. -1–2 years of experience in Customer Service, Sales Support, or similar roles. -Fluency in English (additional languages are a plus). -Strong customer-focus with excellent communication and organizational skills. -High attention to detail and ability to manage multiple priorities. -Experience working with SAP (SD module) and CRM tools (Salesforce preferred). -Proficiency in Microsoft Office, especially Excel. -Proactive, solution-oriented mindset and strong team player attitude. How to Apply: Shoot us your resume and a quick note about why you’d be a great fit for the role at pelirecruiting@peli.com . We can’t wait to hear from you!

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs. Our people are our greatest strength. We are a global team of colleagues who collaborate to move forward together and exceed our customers’ expectations. As a Customer Service Representative, you will play an essential role at the heart of our operations, helping to deliver an outstanding experience for our customers. What do we offer? • Immediate start date, • A fixed-term contract until 29th January 2027, • Flexible working arrangements, including remote working, with a preference for candidates located within reasonable proximity to one of our offices., • An international, collaborative and dynamic work environment, • QH University that offers continuous training tools for all seniority levels., • Wellbeing, Colleague Resource Groups & other attractive DEI programs., • Global Giving initiatives offering paid volunteering leave to dedicate to the cause of your choice., • Joining a team where supporting each other is part of the culture, in a company where customer success is our own. What will you do? Deliver an exceptional customer service experience by consistently providing high-quality support and exceeding customer expectations. You don’t need to come from a chemicals or manufacturing background — we’re open to candidates from other sectors such as logistics, FMCG, or similar industries. • Communicating with customers and colleagues across different countries., • Processing and managing customer orders., • Providing updates on order status, shipments, and deliveries., • Working closely with Supply Chain, Logistics, Production, and Sales teams., • Supporting quotation requests and customer enquiries., • Maintaining accurate customer records and documentation. What are we looking for? We're looking for an experienced, customer-focused professional who thrives in a fast-paced international environment and enjoys working across the Supply Chain. Experience • At least 5 years of experience in Customer Service, Order Management, Logistics, Supply Chain, or a similar operational environment., • Experience working in an international manufacturing, industrial, logistics, or distribution environment is highly valued., • Proven ability to manage customer orders from receipt through to delivery, working closely with Supply Chain and Logistics teams., • Experience handling customer enquiries, resolving issues, and coordinating with multiple stakeholders to ensure excellent service delivery. Skills & Knowledge • Strong communication skills in French and English (written and spoken) are essential., • Proficiency in Microsoft Office applications: Outlook, Excel, and Word., • Experience working with ERP systems (e.g., SAP, Oracle, JDE, or similar)., • Solid understanding of customer service processes within a supply chain and logistics environment., • Ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail. What will help you succeed? • A customer-first mindset and a passion for delivering exceptional service., • Strong problem-solving and decision-making skills., • Ability to build effective relationships with customers and internal stakeholders., • Excellent organizational and time-management skills., • A proactive approach and the ability to work independently while collaborating effectively across teams., • Adaptability, resilience, and a continuous improvement mindset., • A commitment to safety, quality, and integrity. Who are we? Quaker Houghton is the global leader in industrial process fluids, continually improving and innovating so the world’s steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next. Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together and Act with integrity. Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world. Send us your application and FIND YOUR FUTURE! EEO: Quaker Houghton is committed to equal employment opportunities and a workplace free of discrimination. Applications are welcome from all qualified candidates regardless of gender, gender identity, age, disability, ethnic origin, religion, or sexual orientation. In line with the EU Pay Transparency Directive, the salary range for this role is disclosed before the interview to support transparency and consistency in our hiring process. Candidates will not be asked about their salary history. Our company uses a structured job level and salary band framework to support objective and consistent compensation decisions.

En Haier buscamos un/a Customer Service Specialist para nuestra división de Climatización (HVAC) en Barcelona. Serás el punto de conexión entre clientes, equipo comercial y Order Desk, asegurando una atención excelente, la resolución de incidencias y una experiencia de cliente ágil y satisfactoria. Responsabilidades del Puesto • Gestionar de forma integral las consultas e incidencias de clientes, incluyendo reclamaciones, incidencias de entrega, devoluciones y solicitudes de abono, asegurando su seguimiento hasta la resolución., • Gestionar el canal de Atención al Cliente, ofreciendo una atención cercana, ágil y orientada a la satisfacción del cliente., • Dar soporte al equipo comercial mediante información actualizada sobre clientes, disponibilidad de productos, documentación y consultas de facturación., • Gestionar y realizar el seguimiento de las incidencias relacionadas con pedidos expedidos, coordinando soluciones con las áreas implicadas para garantizar una resolución ágil y satisfactoria para el cliente., • Detectar oportunidades de mejora a partir del contacto diario con los clientes, contribuyendo a su fidelización y trasladando feedback relevante a la organización., • Colaborar con los equipos de Ventas, Logística y Order Desk, prestando apoyo en periodos de alta actividad cuando sea necesario. Requisitos y Habilidades • Formación: Ideal en Administración, Comercio, Logística o similar., • Dominio fluido de SAP, con experiencia demostrable en módulos SD y/o MM., • Experiencia: Mínimo 2-3 años en Customer Service, Administración de Ventas o Gestión de Incidencias Logísticas. Valorada positivamente la experiencia en Climatización (HVAC), material técnico/eléctrico o electrodomésticos., • Competencias: Orientación al cliente interno y externo, resolución de problemas, rigor administrativo, proactividad y enfoque a resultados. Beneficios • Rango salarial de 20.000 € a 30.000 € brutos anuales (fijo), en función de la experiencia y competencias aportadas., • Retribución Flexible (Restaurantes, Transporte y Guarderías)., • Seguro médico privado., • Modelo de trabajo híbrido y viernes de jornada intensiva., • Descuentos exclusivos en productos Haier., • Proyecto de crecimiento real en una multinacional en plena expansión. Haier Europe es un Equal Opportunity Employer. Las decisiones de empleo se toman sin considerar raza, color, religión, origen, sexo, orientación sexual, identidad de género, edad, discapacidad u otras características protegidas por ley.

Are you passionate about helping others and creating memorable experiences? Do you thrive in dynamic, growing environments? If so, we have an exciting opportunity for you! Our client, a rapidly expanding international company, is establishing a new HUB in the vibrant city of Barcelona. They are on the lookout for a dedicated and enthusiastic Customer Service Representative to join their team. In this role, you will be the friendly and knowledgeable first point of contact for customers across Europe. If you excel in delivering outstanding service, possess exceptional communication skills, and are eager to be part of a diverse and supportive team, this could be the perfect next step in your career! Required Languages: Native level of German Full professional level of English Main Responsibilities: Be the First Point of Contact: Engage with customers via phone (80%), email, and chat, providing prompt and effective support Deliver Outstanding Service: Ensure a top-notch customer experience with a strong emphasis on quality and satisfaction, specifically for the German market Manage Customer Interactions: Efficiently register customer data, process orders, coordinate shipments, handle returns, and manage warranty claims using our CRM system Stay Informed: Keep up-to-date with our company’s products to provide accurate and helpful information Core Skills/Experience: Outstanding verbal and written skills that allow you to connect with customers clearly and effectively A warm, empathetic approach with a genuine passion for helping others A strong orientation towards customer satisfaction, with the ability to prioritize tasks effectively A good listener who excels in teamwork and enjoys working collaboratively Not afraid to ask questions, and bring forward new ideas! Whats on offer: Salary: 22.300€ Hybrid working model Ability to work remotely from Europe (1 month per year) Personal and professional growth opportunities Unlimited access to our online learning platform for continuous development Transportation allowance (after 6 months) Private medical insurance (after 6 months) Our recruitment process : Step 1: Interview with our Recruiter to get to know you better Step 2: Interview with the Hiring Manager of the company Step 3: Final Interview in the Office

We’re Hiring: Customer Service Agent - German Speaker At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our New Balance Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll play a key role in delivering a positive customer experience and representing New Balance. ✅ Key Responsibilities Work with customers to answer product information and resolve queries in a skillful and professional way. Put yourself in our customers shoes, analyze their problems and tailor solutions for them. Communicate with customers via phone, email, chat and social media. Become an expert and brand ambassador for New Balance. Maintain a high level of professionalism and customer satisfaction. Collaborate with team members and supervisors to improve service quality. What We’re Looking For Fluency in both German and English. A passion for helping customers. Ability to deal with sensitive calls with empathy. Strong administrative skills with an eye for details. A strong professional and proactive approach to problem solving. What We Offer Start Date: ASAP. Contract: Temporary (3 months with 1 month of probation). Part-Time: 25 hours per week. Working Hours: Monday to Friday from 15:00 to 20:00 - Rotative Saturdays (2 per month) Salary: €13,086.78 gross per year. Working Model: Hybrid - 6 days per month in the office. Training: Full-Time Training for 7 days. Office Based, Monday to Friday from 10 AM to 7 PM. Office Location: Barcelona (Eixample). Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. Start your career with us—apply now and become part of our growing team!

El Centro Tecnológico del Notariado , constituido en 2002 por el Consejo General del Notariado (CGN), es la entidad encargada de liderar la transformación digital de la corporación notarial de nuestro país. Como socio tecnológico del CGN, desarrollamos soluciones digitales avanzadas, seguras y eficientes, contribuyendo a la excelencia en la función pública que el Notariado presta a la sociedad, a la vez que posibilita la colaboración de los notarios con la Administración Pública, el sector financiero y otros organismos de relevancia. Tras más de 20 años, el Centro Tecnológico del Notariado ha consolidado su papel estratégico, siempre comprometidos con el desarrollo profesional y personal de nuestros equipos. Únete a nuestros retos y empecemos a construir el futuro de un sector clave. Deseamos incorporar un Operador/a telefónica de atención al cliente para participar en nuestros proyectos. Estas son las tareas que se realizan en este departamento: -La resolución telefónica de todas las incidencias que te sean asignadas, responsabilizándote del alcance de los objetivos (en plazo, calidad y medios), realizando un seguimiento de las mismas hasta su resolución. -Participarás en la elaboración de informes, tanto a nivel de usuario como a nivel corporativo contribuyendo al mantenimiento y actualización de la base de datos de conocimientos de manuales y preguntas más frecuentes. -Colaborarás en la documentación de los productos para los usuarios. -Participarás en el análisis y propuesta de soluciones a los problemas más recurrentes desarrollando procedimientos de prevención y proponiendo mejoras también de los procesos y procedimientos del área de soporte. Requisitos mínimos -Experiencia en atención telefónica al cliente -Persona proactiva, metódica y organizada. ¿Qué te ofrecemos? -Un equipo altamente especializado y con herramientas tecnológicas innovadoras. -Acompañamiento y formación continua para tu crecimiento profesional. -Oportunidades de desarrollo y proyección dentro de la compañía. -Salario competitivo además de otros beneficios: -Estabilidad empresarial (somos cliente final). -Contrato indefinido. -Modelo híbrido presencial, 2 días de teletrabajo a la semana. -Desarrollo de carrera profesional y plan de formación continua. -Parking gratuito. -Tickets restaurante. -Seguro de Vida corporativo financiado al 100% por la empresa. -Retribución flexible (ticket transporte, ticket guardería, otros...). -Condiciones competitivas en seguro médico, internet, telefonía, wellness. Ubicación: Sant Cugat del Vallès (Plaza Xavier Cugat 2, Ed. A). El servicio está dividido en varios equipos que gestionan distinta tipología de casos, por lo que, si crees que encajas con algunos requisitos de la oferta, no dudes en inscribirte, ya que contarás con un proceso de formación y acompañamiento constantes. Creemos firmemente en la igualdad de oportunidades. Fomentamos un entorno de trabajo inclusivo donde cada persona puede desarrollarse plenamente, sin importar su origen, género, raza, religión, orientación sexual, edad o cualquier otra característica personal. Estamos convencidos de que la diversidad es una de las claves para el éxito y crecimiento de nuestra organización. ¡Te animamos a unirte a nuestro equipo y aportar tu perspectiva única!

ARTE ESPAÑA RECLUTA PARA SU OFICINA EN BARCELONA: ADMINISTRATIVO COMERCIAL CON ATENCIÓN AL CLIENTE (F/M/X) ¡Bienvenido a Arte! Nuestra empresa está creciendo a un ritmo vertiginoso y buscamos a una persona con visión comercial y gran perspicacia, que tenga experiencia en atención al cliente y pueda ayudarnos al crecimiento continuo de nuestra filial en Barcelona. Los revestimientos murales Arte, empresa de origen belga, se encuentran en más de 100 países, adornando los principales hoteles, boutiques y residencias privadas. En nuestros showrooms corporativos, como los de París, Países Bajos, Londres, Nueva York, Singapore, Barcelona y Los Ángeles, podrás sumergirte en el ecléctico universo Arte. Tus tareas de Administración Comercial: Serás la persona principal que dará soporte comercial al equipo de ventas. Serás responsable de la gestión del CRM: Creación de clientes, actualización de datos, envío de listas de precios, proyectos y presupuestos. Ayudarás en la preparación de las reuniones con los comerciales. Te ocuparás de preparar y organizar ferias comerciales. Investigación de proyectos con interiorismo Administración general Tus tareas de Agente de Atención al Cliente: Trabajarás con SAP S/4HANA y serás responsable de todo el proceso de pedido, desde la solicitud de presupuesto hasta el pedido y la entrega final al cliente. Junto con tus colegas, te encargarás de la tramitación y el seguimiento de los pedidos y las consultas de nuestras cuentas. Realizarás el seguimiento de proformas, notas de crédito/débito y posibles reclamaciones. Realizarás la gestión de proyectos: Investigación de información, desarrollo, ejecución y seguimiento de proyectos Encontrarás soluciones a las necesidades de clientes y agentes. También actuarás como enlace entre los clientes, los agentes y la empresa. La comunicación se realiza por teléfono y correo electrónico. También tendrás comunicación interna con otros departamentos, incluyendo nuestras oficinas centrales (Logística, Ventas, IT, proyectos, entre otros). Además, te encargarás de diversas tareas comerciales y administrativas. Perfil Tienes una visión muy comercial y te gusta la administración. Eres muy organizado. Ya has trabajado con los programas SAP y CRM. Tienes experiencia en atención al cliente. Tienes un nivel de inglés que permite una adecuada comunicación con clientes de habla inglesa y compañeros de la central. Tienes capacidad de adaptación, escucha activa y te comunicas de forma apropiada. Eres proactiva, tienes capacidad de aprendizaje y tienes motivación para trabajar ¿Qué ofrecemos? Un trabajo desafiante y variado en una empresa líder internacional y financieramente saneada. Un contrato indefinido a tiempo completo, tras un periodo de prueba de 6 meses. La oportunidad de desarrollarte y seguir cursos de formación. Horario de oficina: De lunes a jueves de 09:00hrs a 18:00hrs y viernes: 09:00hrs a 15:00hrs. Un lugar de trabajo muy bonito. Un salario competitivo. Seguro médico privado.

Grupo SEGULA Technologies es una empresa líder en ingeniería y consultoría tecnológica, con presencia en más de 30 países y un equipo de 15.000 profesionales. Colaboramos con compañías punteras en sectores como automoción, energía, aeronáutica, ferroviario, y maquinaria industrial. Buscamos un Técnico del servicio de atención al cliente para un cliente del sector de Fabricación de Maquinaria Industrial en el Valles Occidental. Funciones: Atender consultas técnicas y comerciales de clientes nacionales e internacionales. Asesorar técnicamente al cliente en la selección de productos, configuraciones y soluciones adaptadas a sus necesidades. Elaborar ofertas técnico-comerciales asegurando la correcta selección del producto y el cumplimiento de las especificaciones del cliente. Analizar planos, especificaciones técnicas y documentación del cliente cuando sea necesario para la preparación de ofertas. Coordinar con el Departamento de Ingeniería aquellas ofertas que requieran soluciones especiales o desarrollos específicos. Recepcionar, revisar, introducir y gestionar pedidos en el ERP. Verificar referencias, configuraciones técnicas, condiciones comerciales y documentación asociada a los pedidos. Realizar el seguimiento de pedidos durante todo el proceso de fabricación y entrega. Coordinar con Producción, Compras, Logística y Calidad para garantizar el cumplimiento de los compromisos adquiridos con el cliente. Gestionar modificaciones de pedidos cuando sea necesario. Resolver incidencias técnicas y comerciales relacionadas con productos, pedidos y entregas. Gestionar reclamaciones de clientes coordinando las acciones necesarias con los departamentos implicados hasta su resolución. Proporcionar soporte técnico postventa cuando sea requerido. Mantener una comunicación continua con clientes nacionales e internacionales informando sobre el estado de ofertas, pedidos e incidencias. Mantener actualizada toda la documentación técnica y comercial relacionada con ofertas y pedidos. Registrar y mantener actualizada la información en los sistemas ERP y CRM. Colaborar estrechamente con los departamentos de Ingeniería, Producción, Compras, Calidad y Ventas para garantizar un flujo eficiente de información Procesos: Recopilar la retroalimentación de clientes y departamentos internos para identificar oportunidades de mejora. Participar en la mejora continua de los procesos de Customer Service y gestión de ofertas. Contribuir a la estandarización de procedimientos y documentación técnica. Proponer mejoras orientadas a incrementar la eficiencia operativa y la satisfacción del cliente Recopilar la retroalimentación de los clientes y el equipo de ventas para identificar áreas de mejora en los procesos y servicios. Realizar revisiones periódicas del proceso para implementar mejoras y optimizaciones Requisitos: Formación de grado superior Imprescindibles idiomas: Inglés (B2 mínimo) Experiencia de trabajo de al menos 5 años en área de ventas Vehículo propio Manejo de herramientas y software: Experiencia en el uso de sistemas de gestión de pedidos, software de CRM, herramientas de análisis de datos y paquetes de software de oficina como Microsoft Office (Excel, Word, Outlook). Excelentes habilidades de comunicación Organización y atención al detalle. Se ofrece: Tipo de Contrato: Indefinido Ubicación: Valles Occidental, Cataluña. Modalidad: Presencial SEGULA Benefits: seguro de salud, guardería, transporte, restaurante. Posibilidad de moverse entre diferentes sectores. Plan de formación continua a través de los cursos que tú elijas. Trabajar en un gran ambiente de trabajo: profesional y muy especializado. Formar parte de una empresa multinacional en pleno crecimiento a nivel nacional e internacional, dónde apostamos por la promoción interna según tus propios objetivos. ¡Te esperamos!

We’re Hiring: Customer Service Agent - Dutch Speaker At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our New Balance Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll play a key role in delivering a positive customer experience and representing New Balance. ✅ Key Responsibilities Work with customers to answer product information and resolve queries in a skillful and professional way. Put yourself in our customers shoes, analyze their problems and tailor solutions for them. Communicate with customers via phone, email, chat and social media. Become an expert and brand ambassador for New Balance. Maintain a high level of professionalism and customer satisfaction. Collaborate with team members and supervisors to improve service quality. What We’re Looking For Fluency in both Dutch and English. A passion for helping customers. Ability to deal with sensitive calls with empathy. Strong administrative skills with an eye for details. A strong professional and proactive approach to problem solving. What We Offer Start Date: ASAP. Contract: Temporary (3 months with 1 month of probation). Part-Time: 25 hours per week. Working Hours: Monday to Friday from 15:00 to 20:00 - Rotative Saturdays (2 per month) Salary: €13,086.78 gross per year. Working Model: Hybrid - 6 days per month in the office. Training: Full-Time Training for 7 days. Office Based, Monday to Friday from 10 AM to 7 PM. Office Location: Barcelona (Eixample). Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. Start your career with us—apply now and become part of our growing team!

Colaboramos con compañías punteras en sectores como automoción, energía, aeronáutica, ferroviario, y maquinaria industrial.Asegúrese de leer detenidamente la información sobre esta oportunidad antes de presentar su candidatura.Técnico del servicio de atención al cliente.Fabricación de Maqu

We're looking for a motivated Customer Service person to join our CS team in Vilafranca! If you're passionate about industrial automation and thrive in a fast-paced environment, we want to hear from you.This is a long-term opportunity to grow your career with a leading company in the industry.Dé el

Desde Gi Group, buscamos un/a Técnico/a de Customer Service & Logística para formar parte de una reconocida empresa multinacional del sector alimentación y gran consumo, ubicada en Sant Cugat del Vallès.Si desea saber un poco más sobre esta oportunidad, o está considerando presentar su candida

En VIBIA trabajamos para mejorar la vida de las personas, ayudándoles a crear y disfrutar de mejores espacios donde vivir o trabajar: “Better spaces, better lives”.Aspiramos a liderar la nueva iluminación, que va más allá de la luz.Una iluminación que tiene como objetivo crear espacios y at

Bilingual Customer Experience Advisor - €28,000-€30,000 + benefits - Barcelona office based.Para ser considerado para una entrevista, por favor, asegúrese de que su solicitud se ajusta plenamente a las especificaciones del puesto que se encuentran a continuación.Our client, a high end luxury t

Occident es una de las empresas líderes en el sector asegurador y en el seguro de crédito.Nuestros valores se centran en las personas, el compromiso, la austeridad, la visión a largo plazo, la autocrítica y la innovación.Quiere presentar una candidatura? Asegúrese de que su CV está actualizad

Une tu talento al crecimiento de una marca internacional sostenible!.Eres nativo/a en francés y te apasiona el trato con clientes? ¿Quieres formar parte de una empresa creativa y en plena expansión, donde cada proyecto combina diseño, sostenibilidad y artesanía?.Actualmente, estamos seleccionan

Nuestro cliente SYNERKOS ( es una importante y consolidada compañía internacional, del sector industrial, especializada en la fabricación de válvulas para la industria química, petroquímica y oíl & gas, con más de 40 años de trayectoria y en plena fase de crecimiento.Para ello necesitan inc

We’re Hiring: Customer Service Representative - Fluent in English.Por favor, asegúrese de leer completamente el resumen y los requisitos de esta oportunidad de empleo que se detallan a continuación.Customer Service Representatives to join our International Team in Barcelona.If you enjoy helping

Desde 1977 y con más de 5000 empleados en todo el mundo, impulsamos la industria turística a través de la gestión hotelera, la distribución y la prestación de servicios y soluciones a hoteles independientes. Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talent

DESCRIPTION We are looking for an Enterprise Technical Lead to own technical delivery and customer success across complex enterprise engagements, driving clarity in ambiguous situations and translating Datavant's linkage and real-world evidence generation capabilities into outcomes our customers can act on. You will operate as a trusted technical partner to customers and internal teams, taking customer-facing technical projects from messy to executed and balancing white-glove support with the scalable patterns the team needs. You will: Own end-to-end technical delivery of complex customer engagements, often spanning multiple systems, stakeholders, and product areas Build deep understanding of customer ecosystems, data flows, and business goals — and use that to design effective technical solutions Serve as the technical quarterback for customer escalations: pull in the right cross-functional partners (Strategic Engagement, Product, Engineering, Privacy Delivery, Science, GTM, Solutions Consulting), drive resolution, and lead retrospectives that turn lessons into prevention Translate technical complexity into clear, actionable insights for both technical and non-technical audiences Approach ambiguity with structured thinking and a "yes if" mentality: organize information, develop a clear plan, drive execution, and come prepared with recommendations rather than open questions Make decisions on tradeoffs (technical feasibility, business impact, customer needs, scalability) and own driving them to resolution Develop business and impact awareness: understand how technical decisions affect adoption, accuracy, scalability, and long-term customer value, and communicate that impact to both customer and internal stakeholders Submit structured, actionable feedback to Product and Engineering, and document customer implementations clearly so the team can learn from them Identify patterns across customer work and propose repeatable solutions, automation, or framework opportunities that scale beyond a single customer Build trust-based, long-term relationships with customers, balancing reliable delivery with thoughtful pushback when warranted Maintain a 1:1 say-do ratio: exceptional reliability and follow-through on every commitment You will bring to the table: Bachelor's degree 3–5 years of full-time experience in a customer-facing technical role, preferably in a B2 B Saa S context (e.G., implementations, technical solutions, technical program management, sales engineering, or similar) Proven ability to own complex, ambiguous customer-facing projects end-to-end with minimal oversight, while keeping technical and business outcomes aligned Strong technical fluency across APIs, data workflows, integrations, and customer data systems Structured problem-solving in ambiguous, high-stakes situations: you frame the problem, prioritize hypotheses, and drive resolution Scientific and analytical reasoning: you use evidence, evaluate uncertainty, understand validation, and communicate tradeoffs clearly Excellent communication and stakeholder management across technical and non-technical audiences, internal and external Cross-functional collaboration without authority: you align Product, Engineering, Customer Success, GTM, Science, and Privacy partners to drive customer outcomes Customer judgment: you balance technical correctness with customer goals, and bespoke needs with scalable solutions — asking not just "Can I?" but "Should I?" when designing custom approaches Ownership and reliability: you finish what you start; you advocate for solutions that solve root causes, not just symptoms Familiarity with healthcare data, life sciences workflows, or real-world evidence generation is a plus Perks of joining Datavant in Barcelona 25 vacation days Daily in-office lunch stipend (and a fully stocked kitchen) Hybrid work model: 2 days/week in our office in Gracia Commitment to professional development opportunities Employee-led initiatives including annual company-wide innovation day & DEI resource groups Comprehensive private health coverage w/ out-of-network reimbursements options Flexible remuneration with Cobee (Restaurant, Transportation, Nursery) Peer & company recognition programs Monthly educational lunch & learns To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy. #J-18808-Ljbffr

We're looking for a motivated Customer Service person to join our CS team in Vilafranca! If you're passionate about industrial automation and thrive in a fast-paced environment, we want to hear from you.This is a long-term opportunity to grow your career with a leading company in the industry.Great

Somos la firma global de talento: Selección, headhunting, formación y consultoría de Eurofirms Group. En Claire Joster creemos en el talento único de cada persona y sabemos que la diversidad aporta valor a los equipos, impulsando organizaciones más innovadoras, creativas y eficientes. Por eso, como parte de Eurofirms Group, y de acuerdo con nuestra cultura People first, trabajamos para generar entornos laborales inclusivos en los que cada individuo pueda crecer y desarrollar su mejor versión. Asimismo, buscamos actuar como agentes de cambio para promover la igualdad de oportunidades en nuestro entorno, fomentando el respeto y apostando por la diversidad en todas sus formas. Seas como seas y sientas como sientas, en Claire Joster tendrás un sitio para brillar. Nuestro cliente, una compañía internacional industrial consolidada, con una larga trayectoria y una posición de referencia dentro de su mercado, se encuentra en un momento de crecimiento y fortalecimiento de sus operaciones, por lo que busca incorporar una figura de Customer Service que actuará como nexo entre clientes, equipo comercial y diferentes áreas internas para garantizar un excelente nivel de servicio en el mercado Alemán. FUNCIONES -Entrada en SAP de los pedidos de venta recibidos por email -Revisar y validar los pedidos generados vía iPad (Comerciales) -Crear Albaranes de ventas, de pedidos manuales o recibidos vía EDI -Facturar pedidos expedidos desde Almacén o entregados por los Comerciales -Revisar y validar modificaciones del maestro de Clientes vía iPad (Altas, Bajas y cambios) -Gestión del Aprovisionamiento semanal del Almacén, desde el Almacén Central -Generar pedidos de traslado a los almacenes de los Comerciales -Soporte diario a los Key Account Managers y al equipo Comercial -Seguimiento y gestión de Impagados (Mayoristas y Minoristas) -Mantenimiento de productos en la app de ventas (iPad) -Reportar información estadística mensual sobre compras y ventas -Seguimiento y validación de Facturas de proveedores -Mantenimiento de precios de ventas a Clientes -Revisión y corrección de desviaciones de stock entre SAP y Almacén, y entre SAP y los Comerciales. -Contacto diario con clientes del mercado alemán y colaboración con la filial comercial ubicada en Alemania. REQUISITOS Formación: ADE o similar, Comercial Internacional Experiencia profesional: + 2 años en puesto similar Idiomas: castellano nativo, alemán profesional/nativo. Inglés deseable nivel alto. -Alguien curioso, que quiera aprender y moverse en entornos dinámicos -Que tenga buena adaptabilidad a cambios -Con capacidad y facilidad para analizar datos y generar informes -SAP nivel medio (SAP es valorable, pero no imprescindible). Excel avanzado -Facilidad para adaptarse a nuevas herramientas y procesos -Interés por incorporarse a un proyecto estable a largo plazo OFRECEN Horario: Lunes a jueves de 8 a 17:30. Viernes y agosto intensivo hasta las 14h. Tarde de tu cumpleaños libre. Oficinas en BCN centro. Plan retributivo flexible. SBA: 30-35K Crecimiento.

Thanks to its complete global service network, COSCO SHIPPING has become a top international brand.The upstream- and downstream links along the industry chain, such as shipping, terminals, logistics, shipping finance, ship repair and shipbuilding, have formed a sound industrial structure.The Corpora

Requires German and English fluency, offers hybrid work.

AECO customers in the Civil space.You will support a broad range of technologies in enterprise environments and join the Proactive Support group within Customer Technical Success.You will build relationships, guide deployments, and provide proactive governance to help customers optimize their produc

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents.With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innov

We are looking for a customer-focused professional to join an international organization and provide operational, administrative and customer support.The successful candidate will play a key role in ensuring excellent service levels, efficient order processing and effective coordination between cust

En SVR buscamos incorporar un/a Customer Service Support.Te interesa trabajar en un entorno dinámico, combinando análisis de datos, gestión de herramientas comerciales y soporte a diferentes áreas del negocio?.Buscamos una persona proactiva, organizada y con ganas de aprender, que se incorpore a

Se busca personal para atención al cliente en una empresa del sector recreativo en Barcelona. Las funciones incluyen atender y asesorar a los clientes, gestionar pagos de apuestas, servir bebidas y resolver incidencias, además de otras tareas propias del puesto. El contrato es de jornada completa, con 40 horas semanales distribuidas de lunes a domingo. El horario es rotativo, entre las 09:00 y las 03:00, y se respetan los descansos establecidos por ley.

Gestionará la relación con clientes, asegurando el cumplimiento de objetivos y coordinando procesos.Implica onboardings, supervisión de presupuestos y solución de incidencias.

En Grand Hotel Central buscamos incorporar un/a Reservation Manager, un perfil con fuerte orientación comercial, elevada capacidad analítica y contrastada experiencia en gestión de reservas en hoteles de lujo.

🚀 We’re Hiring: Customer Service Agent (TaaS) - Flemish Speaker At Netzon Group, we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. 🌍 About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first-hand. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers and contribute to Via's and the team's goals. ✅Key Responsibilities • Keep things running smoothly by offering first line support tough phone, email, and digital channels as needed., • Aim for first contact resolution to handle customer queries quickly and effectively., • Keep customer records updated with reasons for contact, solutions provided, and any other relevant information., • Foster positive interaction, • Follow policies and regulations for the Flemish market., • Offer feedback and insights on areas where you detect possible improvements., • Embody the values of both Via and Netzon. 🔍What We’re Looking For • Fluency in English and Flemish, • Customer-First Mindset: You love helping people and tailoring solutions for them., • Tech-Savvy: You are comfortable using a CRM system and working in a digital environment., • Organized & Motivated: Even when busy, you stay organized and keep delivering quality service., • Eligibility: Permit to work in Spain. 🎁 What We Offer • Start Date: ASAP., • Full-Time: 39 hours per week., • Working Hours: Monday to Sunday (Rotative days) from 06:00 to 15:00 or 07:00 to 16:00., • Salary: €25,000 per year gross, • Working Model: Hybrid in Barcelona and Remote in Spain, • Training: Full-Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid)., • Office Location: Barcelona (Eixample). 💡 Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. 👉 Start your career with us—apply now and become part of our growing team!

At Bending Spoons, we’re striving to build one of the all-time great companies. A company that serves a huge number of customers. A company where team members grow to their full potential. A company that functions at unparalleled levels of effectiveness and efficiency. A company that creates value for shareowners at an extraordinary rate. And a company that does so while adhering to high ethical standards. In pursuit of this objective, we acquire and improve digital businesses, not to sell on, but to own and operate for the long term. The transformations we make are often deep-designed to speed up innovation, benefit customers, and strengthen business performance. Here, hierarchy is minimal and teams are small and talent-dense. We operate established products with the ambition, agility, and urgency of a startup. Across the company, we integrate AI deeply into how we work so that human judgment and machine intelligence reinforce each other. For a talented, driven, and collaborative individual, working at Bending Spoons is an opportunity to learn, make an impact, and progress their career at an exceptionally high rate. That’s our promise to such a candidate. • Shape the B2B sales function. Joining a fast-moving team building a world-class B2B sales function, you’ll help define the strategy, approach, and guiding principles that set a new standard for excellence in enterprise sales., • Curate high-potential leads. Build a portfolio of revenue-driving corporate clients, leveraging the latest AI tools to prioritize where you invest your time for long-term growth., • Learn the industry inside and out. Understand the incentives, pressure points, and decision-makers of your industry so you can build powerful, profitable relationships., • Be a credible voice for the product. Speak about it with clarity and confidence. Gather feedback from clients and share insights to help shape future development., • Follow the data. Keep a close eye on performance metrics to gauge impact and zero in on the highest-value actions and opportunities., • Stand out at every touchpoint. Deliver outstanding service that builds trust with every client interaction., • Reasoning ability. Given the necessary knowledge, you can solve complex problems. You think from first principles, and structure your ideas sharply. You resist the influence of biases. You identify and take care of the details that matter., • Drive. You’re extremely ambitious in everything you do—and your initiative, effort, and tenacity match the intensity of your ambition. You feel deeply responsible for your work. You hold yourself to a high - and rising - bar., • Team spirit. You give generously and without the expectation of receiving in return. You support the best idea, not your idea. You're always happy to get your hands dirty to help your team. You’re reliable, honest, and transparent., • Proficiency in English. You read, write, and speak proficiently in English., • Incredibly talented, entrepreneurial teams. You’ll work in small, result-oriented, autonomous teams alongside some of the brightest people in your field., • An exceptional opportunity for growth. We go to great lengths to hire individuals of outstanding potential - then, our priority is to put them in the ideal position to thrive. Spooners in their 20s lead products worth hundreds of millions of dollars. And if you’ve got what it takes, you’ll soon be playing an essential role in major projects, too., • All. These. Benefits. Flexible hours, remote working, unlimited backing for learning and training, top-of-the-market health insurance, a rich relocation package, generous parental support, and a yearly retreat to a stunning location. We help each Spooner set up the conditions to do their best work., • Competitive pay and access to company equity at a discounted price. Typically, we offer individuals with limited experience an annual salary of £56,345 in London and €54,346 elsewhere in Europe. For candidates with highly relevant experience, compensation can reach up to £151,436 in London and €145,430 elsewhere in Europe. Compensation varies by location and expected impact, and grows rapidly as you gain experience and translate it into greater contributions. For individuals who demonstrate exceptional capability, we may offer compensation beyond the usual ranges to reflect their higher expected impact. If you're offered a permanent contract, you'll also be able to receive some of your pay in company equity at a discounted price, allowing you to participate in the value we create together. If relocating to Italy, you may be eligible for a 50% tax reduction. Permanent or fixed-term. Full-time or part-time. Milan (Italy), London (UK), Madrid (Spain), Warsaw (Poland), or fully remote from eligible countries. In our screening process, we prioritize verifiable signals of excellence, regardless of seniority. There are no preferential paths beyond what your application demonstrates, and we evaluate every candidate through the same process. Some people hold back because they feel they lack experience or have an imperfect CV. If you like the role and believe you could excel over time, don’t self-reject. All applications go through our careers page, which is the only way to be considered. If you pass our screening, you’ll be asked to complete one or more tests. They are challenging, may involve unfamiliar problems, and can take several hours. To learn more about what to expect throughout the selection process, you can find additional information here. We set the bar high and won’t extend an offer until we’re confident we’ve found the right candidate. This is why a job may remain open for months or be reposted several times. We consider all applicants for employment and provide reasonable accommodations for individuals with disabilities - please let us know through this form. If you’ve applied before but didn't receive an offer, we recommend waiting at least one year before applying again. Bending Spoons is a demanding environment. We’re extremely ambitious and we hold ourselves - and one another - to a high standard. While this tends to lead to extraordinary learning, achievement, and career growth, it also requires significant commitment. To help you ramp up quickly and set yourself up for success, we expect you to spend most days in our Milan office during your first few months with us, regardless of your long-term work location. It’s the best way to rapidly absorb our company culture and build trust with your new teammates. We’ll support you with generous travel and accommodation assistance. After that, you’re welcome to work from one of our offices, or remotely from approved countries - depending on what we agree at the offer stage. If the role speaks to you and you’re excited to give your best, we’d love to hear from you. #J-18808-Ljbffr

You will support Civil products, cloud services, and complex deployments for large enterprises worldwide.

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs. Our people are our greatest strength. We are a global team of colleagues who collaborate to move forward together and exceed our customers’ expectations. As a Customer Service Representative, you will play an essential role at the heart of our operations, helping to deliver an outstanding experience for our customers. What do we offer? • Immediate start date, • A fixed-term contract for 6 months, with potential to extend., • Flexible working arrangements, including remote working, with a preference for candidates located within reasonable proximity to one of our offices., • An international, collaborative and dynamic work environment, • QH University that offers continuous training tools for all seniority levels., • Wellbeing, Colleague Resource Groups & other attractive DEI programs., • Global Giving initiatives offering paid volunteering leave to dedicate to the cause of your choice., • Joining a team where supporting each other is part of the culture, in a company where customer success is our own. What will you do? Deliver an exceptional customer service experience by consistently providing high-quality support and exceeding customer expectations. You don’t need to come from a chemicals or manufacturing background — we’re open to candidates from other sectors such as logistics, FMCG, or similar industries. • Communicating with customers and colleagues across different countries., • Processing and managing customer orders., • Providing updates on order status, shipments, and deliveries., • Working closely with Supply Chain, Logistics, Production, and Sales teams., • Supporting quotation requests and customer enquiries., • Maintaining accurate customer records and documentation. What are we looking for? We're looking for enthusiastic and customer-focused individuals who enjoy working with people, solving problems, and learning new skills. Experience • Previous customer service, supply chain, or logistics experience is helpful but not essential., • We welcome early-career professionals, recent graduates, and anyone eager to learn and grow in a professional environment. Skills & Knowledge • Comfortable using Microsoft Office applications such as Outlook, Word, and Excel., • Experience with ERP systems is an advantage but not required – we will provide training., • Strong communication skills in English and German (written and spoken) are essential. What will help you succeed? • A genuine passion for delivering excellent customer service., • Strong communication and interpersonal skills., • A positive, proactive attitude and willingness to learn., • Good organizational skills and attention to detail., • Ability to collaborate effectively with others while also managing tasks independently., • Adaptability and a solution-focused mindset., • A commitment to safety, quality, and doing the right thing. Who are we? Quaker Houghton is the global leader in industrial process fluids, continually improving and innovating so the world’s steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next. Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together and Act with integrity. Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world. Send us your application and FIND YOUR FUTURE! EEO: Quaker Houghton is committed to equal employment opportunities and a workplace free of discrimination. Applications are welcome from all qualified candidates regardless of gender, gender identity, age, disability, ethnic origin, religion, or sexual orientation. In line with the EU Pay Transparency Directive, the salary range for this role is disclosed before the interview to support transparency and consistency in our hiring process. Candidates will not be asked about their salary history. Our company uses a structured job level and salary band framework to support objective and consistent compensation decisions.

About Us: La información a continuación detalla los requisitos del puesto, la experiencia esperada del candidato y las cualificaciones correspondientes. INFINNI is building the infrastructure that powers the creator economy. We're a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We're here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We're a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based in the Canary Islands You'll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you'll have: Education and Experience: • Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English. German, French OR Spanish is also a plus. What's in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. xcskxlj Join us in delivering exceptional support to our Infinni platform users!

Tienes experiencia en atención al cliente y te motiva el sector energético? Únete a una empresa consolidada y desarrolla tu carrera en un entorno estable y dinámico. Requisitos: Experiencia mínima de 1 año en atención al cliente telefónica en el sector energético. Venta cruzada y derivaci�

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry.We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automo

We're Hiring: Customer Service Agent (TaaS) - Flemish Speaker ¿Posee las habilidades y la experiencia adecuadas para este puesto? Siga leyendo para descubrirlo y envíe su solicitud. At Netzon Group, we're growing fast—and we're looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first-hand. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers and contribute to Via's and the team's goals. Key Responsibilities • Keep things running smoothly by offering first line support tough phone, email, and digital channels as needed., • Aim for first contact resolution to handle customer queries quickly and effectively., • Keep customer records updated with reasons for contact, solutions provided, and any other relevant information., • Foster positive interaction, • Follow policies and regulations for the Flemish market., • Offer feedback and insights on areas where you detect possible improvements., • Embody the values of both Via and Netzon. What We're Looking For • Fluency in English and Flemish, • Customer-First Mindset: You love helping people and tailoring solutions for them., • Tech-Savvy: You are comfortable using a CRM system and working in a digital environment., • Organized & Motivated: Even when busy, you stay organized and keep delivering quality service., • Eligibility: Permit to work in Spain. What We Offer • Start Date: ASAP., • Full-Time: 39 hours per week., • Working Hours: Monday to Sunday (Rotative days) from 06:00 to 15:00 or 07:00 to 16:00., • Salary: €25,000 per year gross, • Working Model: Hybrid in Barcelona and Remote in Spain, • Training: Full-Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid)., • Office Location: Barcelona (Eixample). Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. xcskxlj Start your career with us—apply now and become part of our growing team!

Gestión de cuentas clave, promoviendo y vendiendo servicios IT de outsourcing, estableciendo relaciones duraderas con clientes.

Buscamos un/a profesional de Customer Service con experiencia y alto nivel de inglés para Danone, gestionando pedidos, asegurando el cumplimiento de la estrategia de servicio al cliente y colaborando con áreas internas.