Trabajos Servicio al Cliente en Vicálvaro - Page 12Crear alertas

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Haga clic en "Solicitar" a continuación para enviar su candidatura. Asegúrese de que su CV está actualizado y de que ha leído primero las especificaciones del puesto. Responsibilities Provide an exceptional customer experience and resolve issues at first point of contact through online channels. Strong focus on quality, with particular attention to detail and accuracy. Escalate requests when necessary. Promote a “Responsible Gaming” philosophy. Stay up to date with rules, processes, and licensing requirements. Contribute to the team effort by achieving the required results. Participate in onboarding programmes. Qualifications Residence in Melilla. Fluency in spoken English and Spanish (minimum English level B1). Proven experience in customer service is valued but not essential, as the company provides comprehensive in-house training. Strong communication and interpersonal skills, along with active listening abilities. Customer-oriented mindset with the ability to adapt responses to different situations. Computer literacy and typing skills are required. Ability to work under pressure. Willingness to work shifts. Responsible and detail-oriented. What’s in it for YOU? Excellent working environment. Attractive salary package. Gift cards for birthdays and other special occasions such as Christmas. Exciting company activities including monthly lunches, corporate events, competitions, and many more. Casual dress code. xiphteb An opportunity to advance your career within one of the largest iGaming organisations in the world.

A global travel management platform in Barcelona seeks an Account Manager Support for the DACH region. In this entry-level role, you will manage customer relationships and drive satisfaction by solving problems efficiently. Ideal candidates are proactive, fluent in German and English, and have a passion for the travel industry. This position offers growth opportunities within account management and a supportive training environment. #J-18808-Ljbffr

Atención al cliente internacional para gestionar pedidos de flores, responder consultas y resolver problemas, trabajando en inglés, alemán, francés e italiano.

En Ioon estamos convencidos de que la tecnología será el eje de la transformación de nuestras vidas, ¿Te animas a ser parte de esta revolución? Te proponemos esta posición por si te quieres sumar a un nuevo reto profesional en el que tendrás la oportunidad de desarrollar tus habilidades como IT Account Manager El Comercial IT será responsable de desarrollar nuevos clientes y consolidar la cartera existente, vendiendo soluciones y servicios IT. Su objetivo es alcanzar y superar los objetivos de facturación y fidelizar a los clientes mediante una venta consultiva y soluciones adaptadas a sus necesidades. Funciones: • Prospectar y captar nuevos clientes en el mercado B2B (mitigación fria, ferias, redes sociales profesionales, referencias, etc.)., • Realizar visitas comerciales (presenciales y online) para analizar necesidades tecnológicas y proponer soluciones adecuadas., • Gestionar el ciclo completo de venta : desde la primera llamada hasta la negociación, cierre y seguimiento postventa., • Identificar oportunidades de cross‑selling y up‑selling en la cartera de clientes existentes., • Elaborar propuestas comerciales, presentaciones y ofertas, coordinando con el equipo técnico para adaptar soluciones a cada cliente., • Mantener y actualizar la información de clientes y oportunidades en el CRM (lead, oportunidad, cierre, próximos pasos, etc.)., • Colaborar con el equipo de marketing y producto para definir campañas, posicionamiento y mensajes comerciales., • Seguimiento de la satisfacción del cliente y coordinación con el equipo técnico para asegurar una correcta implantación y servicio. Contrato indefinido Sueldo bruto / año en 30.000b/a - 35.000€b/a + Variable Ventajas Ioon: **Formación continua: acceso a plataforma Openwebinars con más de 1.000 cursos on-line **Posibilidad de hacer coaching a compañeros o participar en hackathons donde la marca tiene presencia **23 días laborables de vacaciones al año. **Programa de Retribución Flexible (cheques restaurante, cheque guardería, tarjeta transporte, seguro médico). **Medidas de conciliación (horario flexible, teletrabajo, jornada intensiva los viernes y en verano según proyecto). **Estabilidad y carrera profesional. **Plan de compensación de referencias internas.

Customer Representative to join frog, part of Capgemini Invent, focusing on Customer Experience strategy, digital marketing, CRM, e-commerce, and commercial models. Requires 2 years of consulting experience, particularly in Voice of Customer projects and Medallia or Qualtrics.

As you contemplate your future, you might be asking yourself, what’s the next step? Start your journey with us! We’re seeking an experienced Head of Account Management to join our Accommodation team in Barcelona to oversee the strategic direction and management of the account management team, ensuring the retention and growth of key hotel accounts to achieve our main metrics. If you’re ready to soar, we’re ready to take you there. Why eDreams ODIGEO Join the world’s leading travel subscription platform and one of the largest e-commerce businesses in Europe. Millions of customers every year across 44 markets – 5 brands – 7M members in Prime More than 100 million searches per day – Up to 6 billion daily AI predictions Over 1,600 employees – More than 60 different nationalities from all continents – 99% permanent contracts – 36 average age We’re the world’s leading travel subscription platform and one of the largest e-commerce businesses in Europe. We are a tech company revolutionising the travel booking experience through our consumer insight, innovative technology, market leadership, and Prime, the world’s first travel subscription program. What you will do: The Role’s Key Responsibilities and Tasks As an eDOer, you will have clear objectives, great challenges and a clear overview of how your work contributes to the global company project and its customers. As a Head of Account Management in the Accommodation Team you will: Develop account management strategies to maintain strong relationships with key hotel partners and maximize business opportunities. Monitor performance by region, analyze trends, and identify areas for improvement or expansion. Define and track performance metrics to ensure team accountability and continuous improvement Lead and mentor a team of Area Market Managers, Market Managers and Market Specialists, ensuring a high level of engagement. Ensure continuous training and development for the team and drive commercial excellence Providing guidance to the team on account plans, negotiations, and actively participate in partner interactions. Collaborate with internal teams including Sales, Marketing, Operations, Finance, Tax and Legal to ensure a smooth and consistent approach to hotel partners Work with Business Development and Product teams to propose and prioritize initiatives, aligning account strategies with business objectives and hotel needs. Prepare regular reports and presentations for senior management on quarterly roadmaps, account activities, forecasts, and results. Represent Odigeo Connect in major hotel and tourism fairs, meeting with key hotel partners and prospects. Monitor the market, conduct the required research on competition and industry trends, gather insights from the teams on hotel feedback. What you need to succeed: Good to have Bring your unique perspective, speak up, and offer disruptive solutions. You’ll have the opportunity to learn and grow while making a real impact on our team. Here’s what you need to succeed: Proven experience in account management or sales leadership roles, in the hotel industry (must) Strong leadership and strategic planning skills: at least 7 years of experience managing teams. Must be able to evaluate how team members perform and develop action plans to meet objectives Strong negotiation skills, track record of developing trusted relationships with key hotel partners Excellent communication and interpersonal skills, with the ability to build rapport with partners and internal teams. Analytical mindset and proficiency in CRM software and sales reporting Ability to work under pressure and manage priorities Full English proficiency, additional European language desired What’s in it for you? The best talent deserves the best benefits At eDO, we want you to be a part of our success story and great culture. Here’s what we offer: A rewarding Compensation package! Prime Plus membership, competitive salary and benefits package, including flexible benefits, performance-based bonuses, birthday day off, discounts and partnerships, relocation support and the possibility of choosing your equipment and, even better, keeping it for free after 3 years. Continuous learning to fuel your growth and explore new horizons! Learn and grow with free Coursera access, soft skills workshops, tech training, leadership development, and more. Plus, enjoy a great onboarding program. Grow opportunities to empower your career, and unleash your potential! Personalised career paths and the eVOLVE Program will help you discover, grow, and thrive. Internal mobility opportunities let you pursue horizontal career changes and promotions. Your Well-being is our priority. Embrace Freedom and Flexibility! At eDO, we value flexibility, employee care, and transparency. We offer a hybrid home-office model focused on outcome, not time-in-seat. You’ll be able to find the right work-personal life balance that suits you best. Work hard, party hard! We believe in having fun and connecting with colleagues! Join eDO for after-work events, padel tournaments, parties, and more. Create communities based on your passions, like sports and music. Come to work as you are, with no dress code, and enjoy free fruit, coffee, and tea at our offices. Enjoy a dynamic and healthy environment! Be innovative, take risks, and share your ideas. Our diverse and open-minded teams support high performance, learning, and growth. You’ll work in an Agile mindset environment with recognition at our core. We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Our people are the key to our success. Each one of them is unique in their own way and the respect for their uniqueness is and will always be a passion and motivation. Don’t meet every requirement? If you’re excited about this role but do not feel your experience aligns perfectly with all the requirements we strongly encourage you to apply nevertheless. #J-18808-Ljbffr

Empresas: Minor Hotels Europe & Americas Inscríbase (haciendo clic en el botón correspondiente) después de revisar toda la información relacionada con el trabajo a continuación. Are you passionate about hospitality and the art of welcoming? Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide. At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success. ROLE AND RESPONSABILITIES: As a Booking Agent (M/F), you will report to the Supervisor of Central Reservation Office of Minor Hotels in Madrid and will be responsible for ensuring compliance with the reservation service in the different channels, direct or indirect, from the reservation request until its confirmation, provide information about the hotels, products and services offered. He will also be responsible for carrying out up-selling and cross-selling actions, actively contributing to the increase in revenue and decisively exceeding customer expectations, guaranteeing an excellent service. We are recruiting BOOKING AGENT (M/F) to our offices in Madrid WE LOOK FOR CANDIDATES WITH: Flexibility, Proactivity and liking to work by objectives; Excellent communication skills; Schedule Flexibility; Training in Hospitality, Tourism or similar (preferential factor); Sales skills (experience in reservation management or in the commercial area will be valued); Experience in customer service (preferential factor); Knowledge of French is a must; Availability to carry out full-time face-to-face functions Computer knowledge: Microsoft Office, Internet, Database, etc. WE OFFER: Integration in a dynamic team, focused on a service of excellence Remuneration compatible with the role Continuous Training Plan to enhance career development Access to the e-learning training platform Possibility of functional, national and/or international mobility Incentives and Benefits Plan 16 hours per week Leisure: Special rates for employees, family and friends in the several services of the Minor, National and International Group. xiphteb Accommodation . F&B, among others; Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants Health and wellness: Health insurance This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector. We count on you! Requisitos :

A prominent international hotel group is seeking an experienced General Manager for their new property in Barcelona, The Hoxton, Poblenou. The role encompasses overseeing the hotel's commercial success, enhancing guest experiences, and leading a passionate team in hospitality. Qualified candidates will have strong leadership traits, an unwavering commitment to service excellence, and the ability to foster a collaborative work environment. This position offers an exciting opportunity to shape a brand known for its innovation in the hotel industry. #J-18808-Ljbffr

¡En Globartia seguimos creciendo! A continuación se detalla todo lo que necesita saber sobre lo que implica esta oportunidad, así como lo que se espera de los solicitantes. Somos una empresa dinámica en pleno proceso de expansión, especializada en soluciones innovadoras en el ámbito asegurador, garantía mecánica y servicios asociados. En este momento clave, buscamos dar un salto en la profesionalización de nuestra operativa. Por ello, queremos incorporar en nuestras oficinas de Alcobendas (Madrid) a un/a DIRECTOR/A DE ATENCIÓN AL CLIENTE / CUSTOMER OPERATIONS , una figura clave que lidere la evolución del área y nos ayude a escalar nuestro modelo de servicio. ¿Cuál será tu misión? En dependencia de Dirección General, serás responsable de estructurar, optimizar y liderar el área de Atención al Cliente, asegurando una experiencia excelente tanto para clientes B2B como B2C y preparando la organización para su crecimiento. Tendrás un rol estratégico y operativo, con impacto directo en procesos, equipo y resultados. ¿Qué harás? Liderarás el área de Atención al Cliente (front y back office) Gestionarás, desarrollarás y harás crecer el equipo. Definirás, implementarás y optimizarás procesos clave: - Emisión y gestión de pólizas. - Renovaciones. - Gestión y seguimiento de siniestros. Establecerás y harás seguimiento de KPIs: - SLA (tiempos de respuesta y resolución). - Calidad de servicio. - Retención de clientes. Mejorarás la experiencia de cliente en entornos B2B y B2C. Te coordinarás con el equipo comercial y con aseguradoras. Detectarás oportunidades de automatización y eficiencia operativa. Implantarás herramientas y metodologías que permitan escalar el negocio. ¿Qué buscamos? Buscamos una persona con visión estratégica pero muy orientada a la ejecución, capaz de construir procesos y liderar equipos en entornos en crecimiento. Con una fuerte orientación al cliente, destacas por tu capacidad de estructurar y ordenar procesos, así como por tu liderazgo de equipos operativos. Tu incorporación será un éxito si tienes… 3–5 años de experiencia en roles de responsabilidad en atención al cliente / operaciones Experiencia en el sector asegurador (especialmente corredurías). También valorable banca o servicios financieros Experiencia en gestión de equipos, procesos operativos, KPIs y reporting Conocimiento práctico de pólizas y siniestros Manejo de herramientas digitales: CRM (Salesforce, HubSpot o similares), ticketing, Excel y reporting Valorable experiencia en automatización de procesos o transformación digital ¿Qué te ofrecemos? Contrato indefinido y estabilidad Reporte directo a Dirección General Posición con alto impacto real en el negocio Proyecto en crecimiento donde podrás dejar huella Entorno dinámico, cercano y con ambición Jornada completa con 1 día de teletrabajo a la semana 25 días de vacaciones laborables Seguro de salud a cargo de la empresa Si tienes un perfil “hands-on”, te gusta hacer que las cosas pasen, te desenvuelves bien en entornos exigentes y en crecimiento, tienes buena interlocución con clientes y partners B2B, y te motiva construir, liderar y transformar un área clave, ¡queremos conocerte! xiphteb Inscríbete y da el siguiente paso en tu carrera con nosotros.

About Nordic Pharma is a mid-size privately-owned international pharmaceutical company which focuses on the development and commercialization of niche hospital and orphan products to address unmet medical needs. Nordic Pharma’s expertise relies on the development and sales of its own products, but also on partner products acquired at various stages of development. Today, Nordic Pharma has a range of highly specialized proprietary and in-licensed products in the following therapeutic areas: Rheumatology, Women’s Health, Ophthalmology, Pediatrics and Critical Care. Nordic Pharma’s values of Commitment, Ambition, Respect, Reliability, Integrity and Agility describe our culture and standards and guide us in our way of working. Job title: Sales Director, Spain Location: Madrid, Spain Reporting to: General Manager We are seeking a Sales Director to lead our commercial organization and drive the next phase of growth in Spain. This is a critical leadership role, with full responsibility for sales strategy, execution, and performance across a diverse and growing portfolio. About the role The Sales Director plays a key role in leading the sales organization and driving sustainable growth across the company’s portfolio. This role is responsible for shaping and executing the sales strategy, maximizing revenue and market share, and strengthening customer engagement across channels, while ensuring that all activities are carried out in full compliance with ethical and regulatory standards. You will lead a multi-channel sales organization spanning private clinics (direct sales model), public hospitals (Key Account Management), and primary care/consumer health. Managing a team of professionals, you will have a clear mandate to accelerate growth, enhance customer engagement, and unlock new opportunities. Key priorities include expanding in the private healthcare sector, particularly in specialized areas such as ophthalmology, driving the evolution toward an omnichannel engagement model, advancing the development and adoption of CRM tools and data-driven decision-making, and ensuring strong alignment across Sales, Marketing, and Medical. Sales Strategy & Performance Define and implement sales strategies to achieve and exceed revenue, market share, and profitability objectives. Develop territory plans and account strategies based on customer insights, market dynamics, and competitor activity. Ensure resources are prioritized effectively to maximize performance in high-potential areas. Drive the transition toward innovative, omnichannel engagement models to expand reach and impact. Regularly review sales performance, adjusting strategy to capture new opportunities and mitigate risks. Team Leadership & Development Lead, coach, and develop the sales team to achieve and exceed sales targets. Establish clear goals and accountability frameworks. Build a culture of accountability, continuous improvement, and high performance. Ensure sales teams are fully trained and equipped for successful product launches . Cross-Functional Collaboration Collaborate with marketing, medical, market access, and regulatory colleagues to align execution with company strategy. Contribute insights from the field to inform broader business planning and decision-making. Compliance & Governance Ensure all sales activities adhere to compliance standards, industry codes, and company SOPs. Promote ethical practices and integrity in all customer interactions. What we are looking for Bachelor’s degree in life sciences, business, or related field (MBA desirable). 10+ years’ experience in pharmaceutical or life sciences sales, with at least 5 years in senior leadership roles. Proven experience managing multi-channel sales teams (hospital, primary care and/or private sector). Strong experience in selling products and/or services to private clinics, preferably within ophthalmology or other specialty care areas. Expertise in territory planning, pipeline management, and sales operations. Experience in building and executing omnichannel strategies and improving customer engagement models. Proven track record in CRM development, adoption and optimization Experience in product launches and lifecycle management. Strong financial acumen with experience in forecasting, budgeting, and P&L responsibility. If you are ready to take on a high-visibility leadership role and drive meaningful growth, we would love to hear from you. We are an equal opportunity employer committed to build a working culture that embraces diversity and inclusion. All qualified applicants will be considered.

Account Manager-Spain-Zaragoza Por favor, lea detenidamente la información de esta oferta de empleo para entender exactamente qué se espera de los posibles candidatos. The company has subsidiaries in nearly 20 countries in East Asia, Southeast Asia and Europe, etc., also industrial and technological parks in Italy, Germany, India, Brazil and Belarus as well as more than 50 resident offices around the world. Zoomlion is ranked 4th globally in the machinery manufacturing industry. Visit end customers and companies, establish, maintain and update customer files in database system Collect project information and promote sales, analyze competitor information Develop sales plan and implementation plan together, complete sales targets Participate in commercial negotiations for key projects to ensure that regional business objectives are met Support financing and collection work Familiar with local market, construction machinery knowledge on priority or Heavy machinery such as Excavator, Mobile Crane, Concrete, Tower Crane, Forklift, Foundation, Aerial Work Machinery, Mining etc. Diploma and Bachelor Degree or above in marketing, Engineer major mechanical, electrical, international business or other relate filed. xiphteb Subject: Application for Account Manager-Spain-Zaragoza vacancy.

For an international company specializing in B2B mobility solutions, we are currently looking for a Sales Account Manager to strengthen the commercial team in the Madrid area. Reporting directly to the Head of Sales, the successful candidate will be responsible for developing a portfolio of corporate clients, contributing actively to the company’s growth in the Spanish market. Key Responsibilities Develop and manage a portfolio of B2B clients in the Madrid area Identify and pursue new business opportunities through proactive prospecting and networking Promote and sell tailored mobility solutions to corporate customers Build strong, long-term relationships with key decision-makers Understand clients’ needs and propose value-added solutions Prepare and negotiate commercial offers and contracts Monitor sales performance and achieve assigned targets Collaborate closely with internal teams to ensure high-quality service delivery Provide regular reporting to the Head of Sales Candidate Profile Proven experience in B2B sales, preferably in solution-based selling Previous experience in one or more of the following sectors is a strong plus: automotive fleet, leasing, transport services, logistics, technical services Strong commercial mindset with excellent negotiation and communication skills Results-oriented, proactive, and customer-focused approach Ability to work independently and manage priorities effectively Good analytical and organizational skills Languages Native Spanish Good command of English or Italian (spoken and written) What’s on Offer Opportunity to join a growing international company in the mobility sector Dynamic and entrepreneurial working environment Competitive compensation package with fixed and variable components Professional development and career growth opportunities

Una compañía internacional de hostelería busca un/a Resort Manager para liderar el equipo en Los Amigos Beach Club, Málaga. Este rol exige experiencia en gestión de resorts, habilidades de liderazgo y una fuerte orientación al cliente. Ofrecemos un entorno de trabajo enfocado en la calidad y la innovación, donde el candidato ideal creará experiencias memorables y liderará un equipo comprometido con la mejora continua. Se ofrece salario competitivo y formación profesional. #J-18808-Ljbffr

About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time‑consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact. We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we’re driven by our values, like being an owner, delivering a 7‑star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team. Visit to learn more. About the Role The Senior Business Travel Consultant – Executive Care is part of a newly established, market‑specific Executive Care team, dedicated to delivering a premium, high‑touch service experience to a select portfolio of high‑value and VIP customers across the UK & Ireland. This role is designed for an experienced travel professional with deep expertise in Amadeus or other GDS platforms, who thrives in complex, fast‑paced environments and takes full ownership of end‑to‑end customer journeys. You will act as a trusted travel advisor and single point of contact, handling sophisticated itineraries, time‑sensitive changes, and escalations with confidence, discretion, and commercial awareness. The ideal candidate is customer‑obsessed, proactive, and commercially astute, combining strong technical travel knowledge with critical thinking and exceptional service delivery. What You’ll Do Executive Customer Support & Ticket Ownership Deliver exceptional, end‑to‑end travel support for Executive Care customers within the market. Own each case from initiation to resolution under a “one ticket, one consultant” model. Manage complex domestic and international itineraries including air, rail, hotel, car hire, and ancillary services. Prioritise VIP and high‑touch customers using dedicated routing views, priority queues, and tagging. Apply sound judgement when making decisions within defined risk and commercial guidelines. Travel Booking Expertise & GDS Proficiency Create, modify, reissue, and cancel bookings using Amadeus (or other GDS platforms). Handle complex fare constructions, ticketing rules, exchanges, refunds, and revalidations. Confidently manage schedule changes, IRROPs, missed connections, and urgent re‑accommodation. Ensure accuracy, compliance, and cost efficiency across all bookings. Act as a subject matter expert (SME) for travel systems and booking best practices within the Executive Care team. Service Quality & Customer Satisfaction Consistently achieve exceptional customer satisfaction by delivering clear, empathetic, and solution‑focused service. Apply the market‑specific Quality Scorecard to ensure behaviours align with Executive Care expectations. Adapt communication style to customer urgency, tone, and seniority. Use customer sentiment, feedback, and context to inform decision‑making and escalation when required. Cross‑Functional Collaboration Partner closely with Account Managers, Sales, Implementation, and Operations to deliver seamless customer outcomes. Participate in structured communication loops to ensure alignment on customer needs and regional priorities. Support the Team Leader by sharing actionable customer insights and emerging trends. Act as a strong ambassador for Executive Care across the wider organisation. Escalation & Issue Management Own escalations with urgency, professionalism, and clarity. Manage complex or sensitive cases through established Executive Care escalation workflows. Ensure timely stakeholder communication and clear documentation via Zendesk and internal systems. Balance customer advocacy with policy, commercial, and risk considerations. Process Adherence & Continuous Improvement Follow SOPs while applying critical thinking to non‑standard or novel travel scenarios. Identify opportunities to streamline workflows, reduce friction, and improve customer journeys. Provide structured feedback to the Team Leader and Operational Excellence / BPI teams. Support pilot initiatives, hyper‑care activity, and new process rollouts. Data Awareness & Performance Management Use dashboards and performance data to understand personal results and identify improvement opportunities. Actively engage in coaching, quality reviews, and peer feedback. Maintain strong adherence to SLAs, workflows, and Executive Care service standards. What We’re Looking For Native level Spanish language Proven experience as a Senior Business Travel Consultant or equivalent role. Strong hands‑on expertise in Amadeus or another major GDS (Sabre, Galileo, Worldspan). Experience supporting VIP, executive, or high‑touch corporate customers. Excellent knowledge of airfares, ticketing rules, exchanges, refunds, and IRROPs. Strong problem‑solving, decision‑making, and critical‑thinking skills. Exceptional written and verbal communication skills. High attention to detail and strong organisational skills. Contact centre or executive support team experience. Familiarity with Zendesk or similar case management tools are desirable. Experience working in market‑specific or premium service environments. You'd make a great fit if you Put the customer at the centre of every decision Take ownership and accountability from start to finish Think critically and act with urgency Communicate clearly and professionally Collaborate across teams and avoid silos Strive for simplicity, accuracy, and excellence in every interaction What we offer Receive competitive compensation and equity ownership in Perk Rest and recharge with our generous allocation of vacation days plus public holidays Take control of your physical health with your choice of private healthcare or a gym allowance Know that your loved ones are protected financially through your Life Insurance if the worst were to happen Join our unforgettable Perk events, including our spectacular annual summer party Always feel supported with Spring Health, our market‑leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones Make your money go further with our flexible compensation plan Focus on your family with 17 weeks’ paid parental leave during your child’s first year Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes Broaden your horizons with up to 20 “Work from Anywhere” days per year Nurture your language skills with in real‑life English, Spanish and Catalan lessons Follow your passions and take a four‑week, fully paid sabbatical once you reach 5 years Let us help you move to one of our hubs with relocation support How We Work At Perk, we take an IRL‑first approach to work, where our team works together in‑person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity, and ultimately making us a great place to work. For certain roles, we can help with relocation from anywhere in the world. English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you. Protect Yourself from Recruitment Scams All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to , and we will confirm whether it is legitimate. #J-18808-Ljbffr

Descripción general Bodegas Cepa 21 es una bodega referente en la Ribera del Duero, con una visión innovadora, vinos diferenciadores de máxima calidad y una red de distribución en más de 40 países. El equipo busca incorporar un TÉCNICO EN ATENCIÓN AL CLIENTE (contrato indefinido) que trabaje

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. We are hiring a Client Advisor full time (40hr) for our Emporio Armani Barcelona in C. As a Client Advisor, you will act as a true Brand Ambassador, delivering an exceptional and personalized client experience while driving sales and building long-term relationships. With strong product knowledge and storytelling skills, you will inspire clients and promote the Brand’s values. Deliver outstanding customer service before, during, and after the sale Build and maintain long-term client relationships and manage CRM activities Maintain high store standards and support visual merchandising Support operational tasks (stock, replenishment, transfers, inventory) Collaborate with the team and actively participate in trainings and briefings Fluent in English and Spanish ~

We are looking for a highly experienced professional to lead VIP operations in Ibiza during the 2026 season, providing an exceptional level of service to our premium clientele. What You’ll Do: Curate and manage exclusive reservations at restaurants, beach clubs, and luxury experiences. Coordinate transfers, logistics, and an operational team, ensuring seamless service. Oversee personalized purchases and arrangements for high-end clients. Coordinate the supply lists for the chefs and captains Take full ownership and autonomy in decision-making. What We’re Looking For: Fluent English, both spoken and written. Calm and decisive under pressure, with a solution-driven mindset. Exceptional communication, organization, and leadership skills. Preferred Background: Experience in concierge, VIP operations, luxury tourism, or yachting. Familiarity with Ibiza and its premium service scene. What We Offer: Seasonal contract with potential for continuation. Work in a professional, high-end environment with a dynamic team. Competitive salary reflecting experience and proven track record. Location: Ibiza Season: Final April – October 2026 Essential: Fluent English and experience in premium hospitality or yachting. Apply by sending your CV to: ✨ Know someone perfect for this role? Share this opportunity!

Are you ready to take your career in customer success to the next level in Barcelona? Our client is looking for a German-speaking Account Executive to join their Customer Success team in Spain. Join a fast-growing project in the property and hospitality sector, where you will support client success, optimize account performance, and drive long-term growth. Work in an international environment with strong development opportunities and a prime office location by the sea. About the company Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment. Provide ongoing support to ensure client satisfaction and long-term retention Optimize account performance by improving listing quality and engagement Track performance and activities using CRM tools such as Salesforce Collaborate with internal teams to enhance performance and results Participate in training, development, and knowledge-sharing initiatives At least 1 year of experience in customer success, account management, or similar client-facing roles Fluent in German (C2) and proficient in English Proven ability to meet or exceed targets in a performance-driven environment Experience with CRM tools such as Salesforce is an advantage Background in hospitality, property management, or similar industries is a plus Bachelor’s degree or equivalent practical experience Full-time position (39 hours/week) in Barcelona Office-based role with potential for a hybrid model Performance-based bonus structure Relocation support for candidates moving from outside Spain Continuous training, certifications, and professional development Clear career progression opportunities with coaching support Modern office at the World Trade Center Barcelona Multilingual Jobs Worldwide Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 6,000 candidates secure their dream jobs.

We are currently looking for a Customer Service Support agents to join our team, supporting Finnish-speaking business clients in an international environment. What You Will Do As a Customer Service Support, you will play a key role in supporting our Finnish-speaking business clients and internal teams, ensuring smooth and professional service delivery. Your responsibilities will include: Providing day-to-day support to B2B sales and account management teams Communicating with Finnish-speaking clients via email, phone, and other channels Managing order processing, contract administration, and customer data updates Collaborating with cross-functional teams such as Sales, Marketing, and Technical Support Ensuring accurate documentation and timely follow-up on client requests What We Are Looking For Language Skills: High Proficiency of Finnish and C1 level of English Location: Availability to attend on-site training in Málaga and to work remotely from mainland Spain or the Balearic Islands Skills: Strong organizational, communication, and time management skills Profile: Detail-oriented with a customer-focused mindset Experience: Previous experience in a telecom or B2B environment is a plus Technical Skills: Familiarity with CRM tools (e.g. Salesforce) and MS Office suite is a bonus What We Offer 100% remote work after completing the training period Competitive salary plus benefits package 4-week on-site training within contract at our hub in Málaga (29007) Start date: 4th May Fixed shifts between 09:00 and 22:00 (to be assigned after training) Opportunities for professional growth and development About Us Foundever is a leading global company specializing in customer experience (CX), operating internationally with a strong presence in Spain. We have offices in cities such as Seville, Málaga, Madrid, and Barcelona, providing multilingual services and solutions to clients across various industries. In Spain, we have been recognized as a Great Place to Work, reflecting our commitment to a positive and supportive work environment. At Foundever, we are committed to our employees through: • Employee benefits packages including language classes, special discounts, wellness initiatives, and referral programs • Continuous growth through structured training and development plans • Well-being initiatives focused on work-life balance and employee support Foundever™ is an equal opportunity employer committed to diversity and inclusion. We maintain a zero-tolerance policy toward harassment and discrimination and encourage blind CV applications. Create your best moments. Join #FoundeverLife

La empresa: En VIBIA trabajamos para mejorar la vida de las personas, ayudándoles a crear y disfrutar de mejores espacios donde vivir o trabajar: “Better spaces, better lives”. Aspiramos a liderar la nueva iluminación, que va más allá de la luz. Una iluminación que tiene como objetivo crear espacios y atmósferas que generen emociones y sensaciones y que tengan un impacto positivo en las personas. “Design beyond light” . Pretendemos ser promotores del talento creativo y de la sostenibilidad. Descripción de la oferta: Buscamos un/a profesional entusiasta, altamente motivado/a y orientado/a al cliente para unirse a nuestro equipo como International Customer Service. En este rol, será el enlace clave entre nuestros clientes y la empresa, brindando un excelente servicio al cliente y apoyo en el proceso de ventas, con el objetivo de responsabilizarse de la gestión del Back Office y Postventa de cuentas de clientes de varios territorios a nivel global, garantizando la satisfacción del cliente en múltiples zonas comerciales. Responsabilidades: Proporcionar asistencia a los clientes acerca de productos y servicios, respondiendo a sus consultas de manera oportuna. Gestión del Back Office en la venta. Procesar y gestionar en el ERP, pedidos/proyectos, asegurando la correcta ejecución y seguimiento de las entregas. Comunicación proactiva con clientes, de disponibilidades, modificaciones de servicio de sus pedidos y sus causas, previa coordinación con el Área de Supply Chain. Gestionar de forma integral los procesos de asistencia a cliente mediante herramientas CRM (preferiblemente D365) y la administración de buzones centralizados de solicitudes (correo electrónico), asegurando la trazabilidad, priorización y correcta resolución de las mismas. Dar soporte al equipo comercial en la realización y seguimiento de pedidos, proyectos y consultas generales. Coordinación logística del transporte (Incoterms, cartas de crédito, seguros de transporte, etc.) para la recogida de los pedidos, gestión y tramitación de las incidencias logísticas. Asistencia técnica de producto a consultas recibidas por clientes y área comercial, gestión de documentación técnica y certificaciones según países. Gestión y control de la expedición y la facturación a clientes. Realizar seguimientos postventa para garantizar la satisfacción del cliente y fomentar relaciones duraderas. Proporcionar soporte a través de múltiples canales (teléfono, correo electrónico, chats online). Trabajar en conjunto con otras áreas, equipo técnico, expediciones, logística, comercial, marketing y sistemas, para ofrecer una experiencia coherente al cliente mejorando procesos y servicios. Desarrollar y mantener relaciones sólidas con clientes clave a nivel internacional. Perfil buscado: Formación Superior ADE preferible especialización en Comercio Internacional, Comercio Exterior, International Business o similar. Experiencia mínima en posición similar en Atención al Cliente, Customer Service o Inside sales, preferiblemente en un entorno internacional. Excelentes habilidades de comunicación verbal y escrita en español, inglés y alemán o italiano. Valorable francés. Capacidad para trabajar en un entorno dinámico y manejar múltiples tareas. Capacidad para resolver problemas de manera efectiva y proactiva. Conocimiento en herramientas de CRM- Microsoft Dynamics y/o software de atención al cliente. Habilidades organizativas para trabajar tanto de manera autónoma como en equipo. Se valorará experiencia en el sector industrial o de decoración de alta gama. Condiciones de contrato: Incorporación inmediata Jornada completa Horario de trabajo de 09:00 a 18:00 de lunes a jueves y de 8:00 a 15:00h bimensual Lugar de trabajo: Gavà (al lado de la estación de tren) Teletrabajo: 1 día a la semana ¡Únete al equipo Vibia!

Villanovo () est une agence en ligne spécialisée dans la location de villas de luxe à travers le monde. Nous sélectionnons avec exigence des propriétés d'exception et concevons des expériences de séjour sur-mesure, portées par une attention constante au détail et à la qualité de service. Si notre modèle s'appuie sur des outils digitaux performants, nous accordons une place importante à la relation humaine, aussi bien dans l'accompagnement de nos clients que dans le suivi de nos propriétaires. Dans ce cadre, nous renforçons l'équipe Villa Supply avec le recrutement d'un Growth & Account Manager, qui contribuera activement au développement de notre portefeuille de villas. Le rôle Vous intervenez sur un poste très opérationnel et concret, centré sur l'exécution quotidienne des tâches liées au développement et à la gestion du portefeuille de villas, avec également une dimension commerciale. Vous travaillerez au cœur de la relation avec les propriétaires, en collaboration directe avec la Head of Villa Portfolio. Vos responsabilités Sourcing & acquisition Identifier de nouvelles villas de luxe à intégrer au portefeuille Engager une démarche proactive de prise de contact auprès de nouveaux propriétaires Présenter Villanovo de manière claire et convaincante, notamment lors d'échanges téléphoniques Onboarding de nouvelles villas Collecter et consolider auprès des propriétaires l'ensemble des informations nécessaires à la mise en ligne (descriptif, visuels, tarifs, conditions) Vérifier la complétude et la fiabilité des informations transmises Préparer les éléments nécessaires à l'intégration des villas sur la plateforme Relation propriétaires et animation du portefeuille existant Être l'interlocuteur des propriétaires Assurer un suivi régulier de la relation avec les propriétaires Proposer des recommandations d'optimisation (prix, contenu, conditions) Ce rôle est fait pour vous si : Vous aimez structurer et collecter des informations (descriptifs, visuels, tarifs...) avec rigueur et sens du détail Vous êtes organisé(e) et capable de gérer plusieurs sujets en parallèle Vous êtes à l'aise au téléphone et vous aimez convaincre Vous avez un bon niveau de présentation et savez vous exprimer clairement auprès d'interlocuteurs exigeants Hard skills Formation hospitality / business administration / immobilier / école de commerce Très bon niveau de français et d'anglais, la maîtrise de l'espagnol est un plus Bonne maîtrise des outils (Suite Google, Notion, CRM, etc.) Pourquoi nous rejoindre Un rôle concret et structurant Vous êtes au cœur du développement et de la gestion du portefeuille de villas de luxe. Une vraie dimension commerciale Vous êtes en contact direct avec les propriétaires et vous jouez un rôle actif dans la performance des biens. Un environnement dynamique Équipe à taille humaine, échanges directs, responsabilités réelles. Localisation Poste basé à Barcelone. À retenir Un rôle opérationnel avec une forte composante commerciale, idéal pour un profil structuré, à l'aise à l'oral et impliqué dans le suivi des propriétaires. Contrat VIE OU CDI

Empresa consolidada y de reconocido prestigio en el sector de viajes corporativos, caracterizada por un alto nivel de profesionalidad, orientación al cliente y excelencia operativa. Misión del puesto: Responsable de la gestión integral de los viajes corporativos de los clientes asignados, garantizando un servicio ágil, preciso y de alta calidad, alineado con las políticas de viaje de cada empresa y con los estándares de excelencia de la compañía. Funciones y responsabilidades: Reserva, emisión, reemisión y cancelación de billetes aéreos, ferroviarios y otros medios de transporte mediante Amadeus GDS. Reservas de hotel y alquileres de coche a través de sistema Amadeus GDS. Aplicación y cumplimiento de las políticas de viaje corporativas de cada cliente. Búsqueda de las mejores opciones de tarifa, ruta y horarios, optimizando costes y tiempos de viaje. Gestión de incidencias antes, durante y después del viaje (cambios de última hora, retrasos, cancelaciones, reroutings, etc.).

Do you want to grow your career in digital advertising while managing international clients in Barcelona? Our client is looking for a Dutch-speaking Account Manager to drive customer success and long-term revenue growth in Spain . Join a dynamic environment where you will manage and expand an existing portfolio of customers, deliver tailored advertising strategies, and optimise campaign performance. Benefit from a hybrid work model, continuous training, and strong career development opportunities. About the company Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment. What will you do? Manage a portfolio of customers advertising on the platform, acting as their main point of contact and trusted advisor Develop a deep understanding of customer goals, challenges, and marketing objectives Create and present tailored digital advertising strategies that drive measurable results Identify upsell and cross-sell opportunities to maximise customer investment and revenue growth Conduct regular meetings to review performance, share insights, and optimise campaigns Build and maintain long-term relationships to ensure satisfaction, loyalty, and retention Provide excellent customer service by resolving issues and offering effective solutions Work with KPIs and revenue targets, consistently achieving or exceeding expectations Maintain accurate account and pipeline data in CRM systems such as Salesforce Stay updated on product developments, industry trends, and client needs Candidate profile C2 level of Dutch and C1 level of English (written and spoken) Minimum 18 months of experience in sales, account management, or a client-facing role Proven ability to manage and grow a portfolio of customers Strong experience in digital advertising or online marketing solutions is a plus Ability to build trust quickly and manage relationships with multiple stakeholders Experience with CRM systems such as Salesforce Strong analytical mindset with the ability to turn data into actionable insights Excellent communication and presentation skills Proactive, goal-oriented, and adaptable in a fast-paced environment Employer offers Full-time (39 hours/week) hybrid position in Barcelona Competitive salary with performance-based bonus Referral program with attractive incentives Continuous training, certifications, and development programs Clear career growth opportunities within an international company Supportive team environment with coaching and ongoing development About Barcelona Barcelona offers a unique blend of professional opportunities and high quality of life, with a sunny climate, vibrant culture, and international atmosphere. From beautiful beaches to a thriving business hub, it is an ideal destination to grow both personally and professionally. Multilingual Jobs Worldwide Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 6,000 candidates secure their dream jobs.

Customer & Commercial Support (Health & Nutrition – NutriSport) Argentona En NutriSport, dentro de nuestra línea de Health & Nutrition, buscamos un/a Customer & Commercial Support con mentalidad analítica y orientación a negocio, que quiera tener un impacto real en la operativa y en la experiencia de cliente. Serás una pieza clave conectando equipos comerciales, operaciones y sistemas, con una visión global del negocio. Misión Gestionar de forma integral los pedidos end-to-end, asegurando su correcta ejecución, seguimiento y facturación, mientras impulsas la eficiencia operativa y das soporte estratégico al equipo comercial. Principales responsabilidades Gestión de pedidos e incidencias Coordinar el ciclo completo de pedidos, desde su entrada hasta la entrega final. Tener una visión global del flujo (stock, producción, transporte y facturación). Anticipar incidencias y resolverlas de forma ágil. Mantener una comunicación constante con clientes y equipo comercial. Gestión de sistemas (SAP) Mantener y actualizar pricing y datos maestros de clientes. Gestionar altas de clientes y coordinar condiciones de cobro. Soporte comercial Apoyar al equipo comercial en su operativa diaria. Analizar gastos e identificar oportunidades de mejora. Gestionar materiales, muestras y recursos necesarios. Análisis y mejora continua Gestionar el canal vending (Televend) y detectar oportunidades de crecimiento. Asegurar el reporting de ventas y la optimización de cobros. Proponer mejoras en procesos, herramientas y comunicación. ¿Qué buscamos? Perfil analítico, organizado y orientado a procesos . Proactividad y capacidad real de resolver problemas . Visión transversal y facilidad para coordinar múltiples interlocutores. Experiencia con SAP . Idioma: castellano. ¿Qué ofrecemos? Rol con alto impacto directo en el negocio. Trabajo transversal con múltiples áreas. Entorno dinámico en el sector Health & Nutrition. Proyecto con margen real de mejora y aportación.

Key responsibilities / tasks Developing both a national and international sales strategy with a focus on the global market (outside of Spain) Manage a portfolio of international distributors Monitor sales evolution by geographical area and market segment Work together closely with marketing and product development to define action plans & communication to achieve growth targets Represent the company at international trade fairs, exhibitions, and customer visits Prepare sales forecasts, budgets and regular performance reports Full ownership of sales performance with a direct report to the general manager What we offer A strategic, stable role in a growing company High autonomy and an international working environment Opportunities for professional growth in the avian sector Remuneration package according to your competences and obtained results Profile and requirements Sales experience, preferably in international sales Willing and able to travel on a regular basis (=50%) Strong affinity with the pet food industry is a plus Analytical skills combined with a hands-on approach Professional proficiency in both English & either Spanish or Catalan is a must Comfortable working in a small company environment with high responsibility Independent and results driven Proximity to our offices in Catalonia (area of Barcelona)

The Company: A global finance company that combines digital banking and investment tools is hiring for an Account Manager to join their fast-growing team in Marbella, Spain. They operate in over 100 countries and provide a secure platform for people and businesses to manage their money and digital assets. This is a high-level service role for important clients. The Account Manager acts as a personal contact, helping users manage their accounts and ensuring they receive a top-quality experience similar to private banking. Manage inbound client communication and ensure timely, high-quality responses Work closely with Compliance to ensure KYC/AML standards are met Partner with Product and Operations teams to relay client feedback and improve services Maintain accurate records and reporting within HubSpot CRM Analyse client data and performance metrics to identify trends and opportunities Experience: 2+ years in Fintech/Crypto or 4+ years in professional finance roles. A good understanding of how trading and financial markets work. Software: Experience using tools like HubSpot or Zendesk. Communication: Able to explain complicated money topics in very simple English. A university degree in Business, Finance, or a similar subject.

Dynamics 365CE Functional Consultant Customer Service & Contact Center Languages: Spanish Mandatory and fluent in English. The person will be responsible for delivering customization based on Dynamics CE Platform and functional design as part of a project team. Responsabilities Deliver quality developments (customization and integration) with defined quality standards. Go through functional design of given business requirements for functional solution and create detailed functional design document (FDD). Work closely with technical consultants to understand requirements. Report progress periodically to lead/project manager and assist them in reporting. Check in/check out code in Azure DevOps and update work items. Elaboration of test plan documents. Solve functional issues encountered during testing cycles. Provide training sessions to the customer. Desirable skills Experience in Insurance Sector Functional Consultant with 5 + years of experience in Dynamics 365 Customer Service and Contact Center Working knowledge of Dynamics 365 CE framework and Power Platform. Hands-on Microsoft Dynamics 365 CE design and development experience. Demonstrable knowledge in customization, low code flows and Apps over Power Automate and Power Apps. Knowledge of capabilities of the supporting software in the Microsoft stack such as Power Platform and Azure integration tools is a plus. Experience in using Azure DevOps for code management and requirement management. Good understanding of project methodologies especially Agile (JIRA). Microsoft certifications are a plus. Work modality: Hybrid #J-18808-Ljbffr

Estamos colaborando con una compañía internacional líder en consultoría tecnológica, con más de 20 años de trayectoria y presencia en varios países europeos. La empresa impulsa proyectos de transformación digital mediante soluciones avanzadas del ecosistema Microsoft, en un entorno colaborativo, innovador y con equipos altamente especializados (ERP, CRM, Data, Cloud, IA). Buscamos un/a Account Manager con experiencia en venta consultiva de soluciones empresariales, especialmente ERPs o proyectos de implantación complejos. Será responsable de desarrollar la cartera de clientes en Cataluña y liderar oportunidades principalmente ligadas a Business Central, trabajando estrechamente con preventa y equipos técnicos. Responsabilidades Gestionar y desarrollar la cartera de clientes en Cataluña. Entender en profundidad los procesos de negocio del cliente (no solo la necesidad tecnológica). Participar en todo el ciclo comercial: discovery, análisis, propuestas, demos, seguimiento y cierre. Colaborar con preventa y delivery para dimensionar proyectos. Elaborar propuestas económicas y técnicas. Mantener el CRM actualizado y gestionar correctamente el pipeline. Representar a la compañía en eventos y detectar sinergias con otras líneas de negocio. Requisitos +5 años de experiencia en venta consultiva de soluciones empresariales (ERP, CRM o proyectos tecnológicos complejos) Experiencia en proyectos de implantación (no solo venta de licencias o Saa S) Conocimiento real de procesos de negocio (manufacturing, retail, servicios, etc.) Experiencia trabajando con preventa y equipos técnicos Capacidad para construir propuestas complejas de servicios Residencia en Cataluña Catalán fluido e inglés B2 mínimo Valorable Experiencia con Business Central o ERPs similares (SAGE 200, SAP Business One, NAV...). Conocimientos en transformación digital, IA, automatización o Power Platform. Experiencia en sectores alimentación, retail u otros con ERPs robustos. Experiencia previa en consultoría tecnológica o servicios IT. Qué se ofrece Modelo híbrido y flexible (oficina + visitas a cliente) Salario fijo + variable. Seguro médico y coche de empresa. Equipo de Lead Generation para apoyar la generación de oportunidades. Formación continua y certificaciones. Plan de carrera y crecimiento en el área comercial. Cultura colaborativa, cercana y orientada al desarrollo profesional.

Are you a high-performing channel professional whose strategic impact is currently constrained by traditional corporate structures? At Insylo, we've cracked one of agriculture's most overlooked — and costly — inefficiencies: with our internationally patented 3D volumetric sensor technology, farms, cooperatives, and feed operators finally have real-time visibility into their bulk storage silos, transforming how they manage stock levels, plan replenishment logistics, and eliminate the waste and emergency orders that cost the industry billions annually. We are a high-growth AgTech company and we are now building the global commercial infrastructure to match our ambition — expanding our international partner network at scale, and we need the right commercial leader to own it. Strategic Mandate & Responsibilities Your primary objective is to scale our global market penetration, with 95% of your focus targeted internationally. Ecosystem Architecture: Vet and onboard top-tier international partners, strategically mapping territories to ensure optimal coverage without brand dilution. Pipeline Ownership: Originate proprietary international leads and convert top-of-funnel inbound leads into high-performing channel partners. Performance Leadership: Act as a demanding yet service-oriented leader, elevating VARs to perform at their peak and ensuring they are equipped to represent a premium solution. Operational Command: Enforce strict 90-day volume forecasting to align our global supply chain and inventory projections. Drive Scalability: Leverage incentive models to drive hardware volume and scale SaaS subscriptions globally. The Profile: "The Builder" We are looking for a high-trajectory professional ready to step into the lead commercial seat. Experience: 5+ years in B2B channel sales or distributor network management, specifically scaling international operations in AgTech, agricultural machinery, or industrial IoT. Linguistic Fluency: Mandatory fluent English and native-level Spanish. Strategic Intuition: Ability to evaluate international partners, optimize network quality through rigorous performance standards, and organize complex multi-region networks. Financial Acumen: Deep understanding of ROI, distributor margins, and volume discount models. Cultural Agility: The ability to build distribution networks across diverse global markets while maintaining a physical presence in our Girona HQ 2 days per week. Performance-Driven Compensation Insylo operates a results-oriented model designed to reward high-impact execution. Lean Base Salary paired with an aggressive, uncapped variable commission structure. Commissions are directly tied to hardware volume, active sensor deployments, and SaaS subscriptions. This role is built for a confident professional motivated by a model that directly rewards strategic commercial success. Ready to lead our global expansion? Apply now to join Insylo and take ownership of the future of agricultural supply chains

Gestionar el servicio de atención al cliente, asegurando que el servicio se presta en los plazos y estándares de calidad, de acuerdo con los valores de la marca, incluyendo todos los canales de distribución (cliente final, reclamaciones en tienda, e-commerce, etc. La empresa Lladró, multinaciona

¡Estamos contratando! ¿Hablas alemán y te apasiona el trato con clientes? ¡Esta oportunidad es para ti! En nuestro laboratorio fabricante ubicado en Lleida , buscamos incorporar un/a Customer Service que domine el alemán , con el objetivo de dar soporte a nuestras ventas en Alemania.

-Horticulture Industry | International Environment | English Working Language- Our client, a leading European company in the horticulture industry, is seeking a Customer Service Advisor to join their BA Global Customer Service team based in Villafranca, Spain. This role is key in ensuring smooth international order flow, high-quality customer service, and efficient coordination between production, logistics, and sales teams across multiple countries. Role Overview: As a Customer Service Advisor BA Global, you will be responsible for managing the full order-to-delivery process for international customers. This includes handling offers and orders, preparing export documentation, and ensuring that production and shipment schedules are correctly aligned across multiple factories and logistics partners. You will act as a central point of contact between customers, sales, logistics, and operations, ensuring accuracy, efficiency, and excellent service at all times. Key Responsibilities: Processing customer offers and orders accurately and efficiently. Providing high-level international customer service support. Organizing and coordinating export and shipping processes, prioritizing according to needs and urgencies. Coordinating production schedules with the 5 main factories. Liaising with logistics coordinators to ensure timely shipments. Acting as a key communication link between customers, sales, logistics, and operations. Ensuring smooth order flow from request to final delivery. Understanding and applying customer requirements according to the different regulations and needs of more than 100 countries where the company operates. Supporting continuous improvement in customer service processes. Academic Background: Education or training in Business Administration, Logistics, International Trade, or related fields is valued. Vocational training or equivalent practical experience will be considered. Relevant experience in customer service, export operations, or administrative/logistics roles is highly appreciated Professional Experience: Experience in international customer service. Experience in export operations, logistics, or order management is highly valued. Familiarity with ERP and/or CRM systems is highly desirable. Skills & Competencies: Strong customer service orientation. Excellent organizational and prioritization skills. Ability to manage multiple tasks in a fast-paced environment. High attention to detail and accuracy. Team player with the ability to work independently. Strong communication and coordination skills. Proactive mindset and willingness to learn new systems and processes. Languages: Fluent English (written and spoken) – mandatory. The working language of the role is mainly English. Spanish proficiency is considered a strong advantage. What the Company Offers: Opportunity to join a leading European company in the horticulture sector. International and multicultural working environment. Stable position with internal career development opportunities. Based in Villafranca offices, on-site position with some flexibility options. Competitive salary range, in line with experience and candidate profile.

Localidad : Barcelona Provincia : Barcelona Nº Vacantes (puestos) : 1 Funciones Realizar y coordinar con Dirección la planificación y ejecución de las acciones comerciales, estableciendo contacto y relación con prescriptores. Gestionar todas las quejas y reclamaciones de personas usuarias y familiares (recepción y respuesta de las mismas). Ejecutar las actividades administrativas (CRM, facturación…) que requiera el puesto. Requisitos Perfil social (trabajador social) Disponibilidad incorporación inmediata. Valorable disponer de vehículo propio para acceso al centro de trabajo. Valorable conocimiento comercial en el sector. Se ofrece Vacante estable con posibilidad de proyección/crecimiento dentro de la organización. Salario a convenir según perfil y experiencia demostrable.

NTT Data somos todas las personas que la formamos. Un equipo de más de 139.000 profesionales, tan diverso cómo diversos son los 50 países en los que estamos presentes y los diferentes sectores en los que desarrollamos nuestra actividad; telecomunicaciones, entidades financieras, industria, utilities, energía, administración pública y sanidad. ¿Nuestra misión? Ofrecer soluciones tecnológicas, de negocio, estrategia, desarrollo y mantenimiento de aplicaciones, siendo un referente en consultoría. Todo gracias a la colaboración entre equipos, la calidad humana de nuestra gente y a que nonos conformamos con lo establecido, buscamos siempre la innovación que nos acerca al futuro. Nuestra esencia nos ha llevado a la vanguardia de la tecnología, a romper paradigmas y a brindar las soluciones que realmente se corresponden a las necesidades de cada cliente. Nuestro talento nos ha hecho poder decir con orgullo que somos una de las 6 empresas TOP de tecnologías en el mundo. Buscamos incorporar profesionales con experiencia como agentes de primera línea para nuestro equipo de Service Desk & Workplace en el Centro de Alto Rendimiento de Alicante. Requisitos: • Experiencia de en torno a 5 años en atención al cliente. • Nivel de atención a usuario en español e inglés tanto hablado como escrito. • Disponibilidad para hacer turnos rotativos 24x7 (se trabaja 5 días a la semana, 40h) • Oficina de Alicante (playa de san juan) • Valorable formación en ASIR o DAM/DAW, así como experiencia como service desk o help desk. Funciones: • Gestión de Tickets: registro, clasificación y priorización, escalado, notificación y cierre • Atención telefónica • Documentación de la gestión de tickets en herramientas ¿Qué podemos ofrecerte? · Estabilidad con un Contrato indefinido. · Desarrollo profesional personalizado donde podrás diseñar tu propio camino en función de tus intereses, talento y experiencia. · Un Modelo de Reconocimiento basado en tu contribución. · Formación desde el primer día dirigido a la especialización y empoderamiento. · Plan de certificaciones en tu área de conocimiento · Salario en función de la experiencia y grado de madurez profesional basado en la equidad. · Trabajar en un buen ambiente de equipo donde podrás aprender para desarrollarte y compartir en un entorno de Igualdad, Inclusión y Diversidad. · Beneficios sociales, Clubs de ocio/deportivos/descuentos/ayuda Teletrabajo, Summer Party y más actividades que fomentan la conexión del talento diverso bajo el Movimiento Digital Lovers en NTT! En NTT DATA creemos que toda persona es única y diferente y por ello apostamos por una cultura inclusiva que reconoce y valora la diversidad. Trabajamos día a día para crear un entorno en el que podamos explorar, vivir y potenciar nuestra propia singularidad. #WeAreAllUnique #YouMakeUsUnique Nuestra esencia nos ha llevado a la vanguardia de la tecnología, a romper paradigmas y a brindar las soluciones que realmente se corresponden a las necesidades de cada cliente. Nuestro talento nos ha hecho poder decir con orgullo que somos una de las empresas TOP de tecnologías en el mundo. Porque #Greattech, needs #GreatPeople, like you. Nuestro mejor valor añadido son las personas que hacen vida en este equipo, porque ante todo lo más importante siempre serán las personas y por eso velamos por su desarrollo y bienestar. Hoy más que nunca queremos transmitir que somos una empresa que está con nuestro talento y que sabemos que la estabilidad es algo que es más importante que nunca, por ello ofrecemos desde el primer día un contrato indefinido, acompañado de un paquete de retribución flexible y la posibilidad de seguir creciendo.

En Bizneo, una de las mayores HR Tech en Europa y LATAM, buscamos Account Manager para nuestro equipo Customer Success (CX) que pueda gestionar las cuentas clave y maximizar el uso, conocimiento y adopción de nuestras herramientas. Si te apetece unirte a una empresa con cultura startup, que crece año a año sólo con beneficios, sin rondas de inversión y con un productazo, sigue leyendo : ¿Cuáles serán tus funciones? Realizar seguimiento proactivo a clientes existentes, identificando necesidades y aumentar la adopción de nuestros productos de software. Crear y actualizar contenidos y manuales formativos para clientes. Maximizar la satisfacción y retención de nuestra base de clientes. Identificar riesgos de churn y desarrollar estrategias de retención y adopción. Proporcionar feedback preciso sobre casos de uso y mejoras potenciales del producto. Trabajar con el equipo de marketing para desarrollar casos de éxito y testimonios de clientes. Mantener informados a los clientes sobre las novedades de producto y el roadmap. Programar y realizar QBRs. Realizar webinars y sesiones de formación que incrementen la adopción del producto. Identificar, generar y negociar propuestas de cross y upsell. Mantener actualizado nuestro CRM de clientes y realizar seguimiento de las tareas y métricas de salud de las cuentas. Mantenerse actualizado en las novedades mensuales del software para actuar como consultor experto con los clientes. Requisitos +1 años gestionando cuentas clave como Account Manager o Customer Success +1 año en SaaS / Software ¿Qué ofrecemos? ~ Teletrabajo 100% para siempre aunque puedes venir a visitarnos cuando quieras a nuestras oficinas de Av. Burgos en Madrid. ~ Jornada flexible: El horario general es L a J: h y de 15:30-18:30h. Viernes 9:00 a 15:00 pero cuéntanos si necesitas reducir jornada o adaptar el horario. ~23 días de vacaciones al año

En nuestro programa de prácticas 2025 abrimos la oferta de prácticas en las áreas de: Restaurante y Bar Cocina Recepción Pisos Servicios técnicos Servicios centrales: Finanzas, Compras, Marketing, Eventos, Comercial, Revenue, Call Center, Calidad, Operaciones. Ibiza y 2 en Mallorca y 3 en Menor

Hablas alemán y te apasiona el trato con clientes? ¡Esta oportunidad es para ti! En nuestro laboratorio fabricante ubicado en.

El Grupo IAG7 Viajes está formado por más de 550 personas, dedicadas al sector de la distribución de viajes corporativos y vacacionales, congresos convenciones e incentivos, hemos formado un equipo de personas comprometidas, socialmente responsables y profesionales; continuamos creciendo y querem

Hotel Las Dunas, Autograph Collection , hotel boutique 5 estrellas, abre sus puertas y buscamos incorporar un/a Room Division Manager que quiera formar parte de un proyecto ilusionante desde el inicio. Buscamos un perfil con fuerte orientación a la excelencia operativa y a la experiencia del huésped, capaz de liderar equipos y asegurar los más altos estándares de servicio en un entorno de lujo. Responsabilidades Garantizar el correcto funcionamiento diario de Front Office, Housekeeping y Guest Services . Asegurar el cumplimiento de los estándares de marca Autograph Collection en todas las áreas y puntos de contacto con el huésped. Coordinar las operaciones en periodos de alta ocupación, eventos y situaciones especiales. Supervisar la calidad del servicio durante toda la estancia del cliente. Analizar encuestas de satisfacción y establecer planes de mejora continua . Liderar, motivar y desarrollar a los equipos y jefaturas (Front Office Manager, Gobernanta, Guest Relations…). Planificar turnos, controlar ausencias y asegurar una correcta cobertura operativa. Supervisar el control de gastos de Front Office y Housekeeping . Supervisar recursos de limpieza, lavandería, amenities y suministros. Participar en la elaboración del presupuesto del área y asegurar el cumplimiento de KPIs clave: coste por habitación, productividad, tiempos de limpieza, etc. Trabajar de forma transversal con Mantenimiento, Ventas, F&B y Revenue Management . Colaborar en proyectos y mejoras operativas junto con la Dirección del hotel. Garantizar el cumplimiento de políticas de salud, seguridad y prevención de riesgos , así como de los estándares de marca. Supervisar auditorías internas y externas y ejecutar acciones correctivas cuando sea necesario. Requisitos Experiencia previa en posiciones de liderazgo en Rooms Division / Front Office / Operaciones. Formación en Hostelería y Turismo . Perfil organizado, resolutivo y con clara orientación al cliente. Capacidad de liderazgo y gestión de equipos. Valorable experiencia en hoteles de lujo o marcas internacionales . Buen nivel de inglés (otros idiomas serán valorados). Se ofrece Incorporación a una nueva apertura de un hotel de lujo Autograph Collection, con caracter boutique. Proyecto sólido con posibilidad de crecimiento y desarrollo profesional. Trabajar desde el inicio en la definición de procesos y estándares operativos. Condiciones competitivas acordes a la experiencia aportada. Excelente ambiente de trabajo y pertenencia a un grupo hotelero internacional. App Benefits (descuentos empleados) Descuento en todos los hoteles Marriott Internacional Salario competitivo Servicio de comedor Retribución variable por objetivos Seguro de vida

Etsimme suomenkielisiä asiakasneuvojia Specsaversin Málagan toimipisteeseen! Jos nautit toisten auttamisesta ja käytät mielelläsi puhelinta ja tietokonetta osana päivittäistä työtäsi, meillä on sinulle jännittävä työ energisessä ja mielenkiintoisessa työpaikassa, jota ympäröivät asiantuntevat kollegat. Palveluneuvojan roolissa vastaat saapuviin puheluihin, teet ulossoittoja olemassaoleville asiakkaillemme sekä käsittelet chat-kanavaa. Autat asiakkaita heidän kysymyksissään liittyen tilauksiin ja tuotteisiin, samalla mahdollistaen asiakasyrityksemme laatimien tavoitteiden saavuttamisen. Isona osana työtäsi on varmistaa, että asiakas saa maailmanluokan palvelua, sekä sitoa pitkäaikaisia asiakassuhteita. Työskentelet uusissa tilavissa tiloissamme Benalmádena-Málagassa, jossa sinusta tulee osa Webhelp-perhettämme. Uutena kolleganamme saat kokea ammattitaitoisen työympäristön, jonka keskiössä on yhtenäisyys, kehitys ja monimuotoisuus. Työtehtävät: - Saapuviin puheluihin vastaaminen ja chat-kanavan yhteydenottoihin vastaaminen - Ylivuotopuheluiden käsittely myymälöistä sekä asiakaskyselyiden lähettäminen CRM-järjestelmän kautta. - Keskitymme tarjoamaan erinomaisia asiakaskokemuksia jokaisessa asiakaskontaktissa - mukaan lukien asiakastyytyväisyyden jatkuva parantaminen - Noudattaa hanketta varten luotuja prosesseja ja menettelyjä - Kyky käsitellä tulevaisuudessa sosiaalisen median ja sähköpostin välityksellä tulevia yhteydenottopyyntöjä - Töihin saapuminen ajoissa ja töiden aloitus sovittuna ajankohtana. - Tiimityöskentely ja asetettujen tavoitteiden saavuttaminen Tietoa sinusta: - Puhut ja kirjoitat sujuvasti suomea ja englantia, koulutus on englanninkielinen - Hyvä kokemus tietokone- ja CRM-järjestelmien kanssa työskentelystä ja kyky hallita useita järjestelmiä samanaikaisesti. - Kehität jatkuvasti tietämystäsi Specsaverin palveluista, prosesseista ja tuotetarjonnasta. - Sinulla on hyvät palvelutaidot, kärsivällisyyttä ja osaat käsitellä tyytymättömiä asiakkaita ammattimaisesti ja myönteisesti. - Olet avoin jatkuvasti muuttuvalle työympäristölle Tarjoamme: - Espanjalaisen työsopimksen, johon sisältyvät kaikki edut. Työsopimus kattaa Espanjan sairausvakuutusjärjestelmän heti työnteon alkamispäivästä alkaen. - Erittäin hyvät mahdollisuudet urakehitykseen - Houkuttelevan bonusjärjestelmän - Vakituinen työsuhde - Palkallinen koulutus - Palkalliset vapaapäivät (4 viikkoa + 4 päivää / kalenterivuosi) - Moderni toimisto, jossa on avoin ja miellyttävä ilmapiiri - Työajat: vaihtelevat työajat maanantaista perjantaihin klo 08:00-17:00 välillä, Jos tunnistat itsesi yllä olevassa kuvauksessa ja haluat liittyä tiimiimme, lähetä CV:si jo tänään! ALKU : välittömästi SIJAINTI: Malaga, Benalmádena TYÖPAIKAN TYYPPI : kokoaikainen R1556376

¡Estamos contratando! Administrativo/a Comercial con Francés ¿Te apasiona la gestión comercial y la atención al cliente? En Zedis, S.L., buscamos un/a Administrativo/a Comercial con francés nativo o nivel alto para dar soporte a nuestros clientes francófonos. Tus funciones: Atención y gestión de clientes franceses Tramitación de pedidos y seguimiento Resolución de incidencias y soporte postventa Coordinación con otros departamentos Uso de Dynamics 365 para la gestión y reporting Lo que buscamos en ti: Francés nativo o muy alto (oral y escrito) Castellano obligatorio Inglés como plus pero no necesario Nivel de estudios: Administración, Comercial o Customer Service Experiencia mínima de 2 años en entornos industriales Conocimientos en Dynamics 365 Organización, proactividad y orientación al cliente Ofrecemos: Contrato estable Salario según convenio Formación y desarrollo profesional 100% presencial Horario: Lunes a Jueves: 08:00h – 17:00h y Viernes 08:00h a 16:25h (flexibilidad horaria)

Specific role responsibilities: Operate in compliance with all laws, regulations and policies Promotion of Gilead therapies to HCPs in targeted delivery and referral centres Collaborate regularly with Kite local cross functional team to coordinate HCP interactions, align on consistent and harmonized

¿QUÉ BUSCAMOS? En Datision buscamos un/a Account Executive con capacidad para liderar el ciclo completo de venta consultiva en entornos industriales, impulsando proyectos de IA aplicada a procesos productivos . La persona seleccionada será responsable de generar y cerrar nuevas oportunidades en el sector industrial, acompañando al cliente desde la identificación de necesidades hasta el cierre de proyectos de alto impacto. No buscamos un perfil comercial tradicional. Buscamos a alguien que: Entienda que vender IA implica comprender en profundidad los procesos industriales . Sea capaz de abrir puertas en fábricas y construir relaciones de confianza a largo plazo. Pueda hablar con credibilidad sobre OEE, scrap, mantenimiento, eficiencia energética y optimización productiva. Tenga una ambición real de crecimiento económico (modelo variable sin límite). Quiera formar parte de una compañía con visión de liderazgo europeo en IA industrial. FUNCIONES : Apertura y desarrollo de nuevas cuentas en el sector industrial. Gestión integral del ciclo completo de venta: prospecting → discovery → propuesta → negociación → cierre . Venta consultiva de soluciones tecnológicas a medida: IA aplicada Optimización de procesos Visión artificial Mantenimiento predictivo Planificación avanzada Desarrollo de relaciones estratégicas con responsables de producción, mantenimiento, calidad y dirección industrial . Coordinación con equipos técnicos para la definición de soluciones y propuestas de valor. Generación de demanda mediante networking, eventos sectoriales y estrategias outbound . Identificación de oportunidades en líneas complementarias: Formación directiva en IA industrial Ciberseguridad industrial Proyectos tecnológicos transversales REQUISITOS : Experiencia Entre 3 y 5 años en ventas B2B , preferiblemente en: Sector industrial Software o soluciones tecnológicas Experiencia demostrable gestionando el ciclo completo de venta . Cartera de clientes en entorno industrial (imprescindible. Formación Se valorarán dos tipos de perfil: Formación técnica : Ingeniería Industrial, Telecomunicaciones, Informática o similar. Formación de negocio : ADE, Economía o Marketing, con fuerte orientación tecnológica. ¿QUÉ OFRECEMOS? Salario según experiencia

Vacancy: Account Manager-Spain-Valencia Zoomlion has covered more than 100 countries and regions worldwide and has already made market arrangements to follow the Belt and Road initiative. Subject: Application for Account Manager-Spain-Valencia vacancy.

Customer Service Agents to join our International Team in Barcelona for our New Balance Campaign. You’ll play a key role in delivering a positive customer experience and representing New Balance. Become an expert and brand ambassador for New Balance.

Imprescindible experiencia en proyectos de firma digital y comunicaciones certificadas Experiencia comprobable en al menos uno de los sectores: asegurador o utilitis Red de contactos desarrollada en los sectores mencionados, con capacidad de acceso y negociación a nivel ejecutivo. Acerca del Rol La

Please note: Candidates without sales experience in the construction machinery industry will not be accepted! We only consider candidates with industry experience! Vacancy: Account Manager-Spain-Valencia Zoomlion has covered more than 100 countries and regions worldwide and has already made market a

Do you want to grow your career in digital advertising while managing international clients in Barcelona? Our client is looking for a Nordic-speaking Account Manager to drive customer success and long-term revenue growth in Spain.Join a dynamic environment where you will manage and expand an existin