Buscar empleo: 75 ofertas de trabajo de vision tech en en El Prat De Llobregat (mayo 2026)

Head of Operations

hace 11 días

Barcelona

We are Impress. Inscríbase (haciendo clic en el botón correspondiente) después de revisar toda la información relacionada con el trabajo a continuación. We believe everyone deserves a healthy smile! As the No.1 chain of technology-enabled orthodontic clinics in Europe, we are redefining how orthodontic care is delivered through a unique combination of medical expertise, advanced technology, and fully digital patient journeys. In just a few years, we have expanded across multiple European markets, treated hundreds of thousands of patients, and built one of the fastest-growing HealthTech platforms in the region. At Impress, we are building the future of orthodontics, and we’re looking for a Head of Operations on our global medical team who wants to help shape it. As Head of Operations you will partner directly with our Co-founder and Chief Medical Officer to translate clinical vision into rigorous, repeatable, measurable execution across every clinic and every country. You will not replace clinical judgment, you will build the infrastructure that lets clinical judgment scale. What you will own: • Ddesign and run the monthly and quarterly clinical operations cadence that connects local Medical Directors and Clinical Leads across countries. Drive the monthly medical council, quarterly clinical business reviews, escalation forums. You will own the rhythm., • Establish and rollout protocols and SOPs. Turn clinical standards into documented, trained, and audited operating procedures. Own the process of updating them, rolling them out across countries, and ensuring they are followed. Make standards stick, not just exist on paper., • Drive clinical quality and audit programme. Build the audit system that gives us visibility into clinical execution across every clinic. Define the KPIs, run the audits, triage findings, drive corrective action. Make quality measurable., • Lead doctor training and CPD infrastructure. Partner with the People function to build onboarding, continuous development, and skill‑uplift programmes for all clinical staff. Own the clinical curriculum and its execution., • Oversee tlinical incident management. Run the incident reporting, root‑cause analysis, and learning loops. Escalate serious incidents to the Medical Director with the right context and recommendation for decision., • Lead the Medical Directors community. Lead, coach, and align Directors across markets (dotted‑line). Build them into a high‑performing group with shared standards, peer learning, and clear accountability., • Drive cross‑functional partnership. Work alongside General Managers on medical operations in their markets, with the People function on clinical hiring and training, with Finance on clinical productivity and medical budget, and with Product and Tech on treatment planning tools., • Provide the medical operations perspective on market expansion, new clinic openings, M&A clinical due diligence, and regulatory matters. Your Profile: We are looking for an operator with the rare combination of operational rigor, scale experience, and the judgement to lead a skilled clinical workforce. This is not a senior clinician role. Your strength is building operating systems, not delivering clinical care. Your Skills and Experience: • 10-15+ years of operations leadership experience, with meaningful time at a scale‑native company (Amazon, Uber, Glovo, Deliveroo, Flink, or equivalent). You have built processes that work across dozens or hundreds of sites, not just one., • Multi‑country experience. You have run operations across multiple European markets. You understand cultural and regulatory nuances. You are fluent in how teams work differently across Spain, Italy, France, Germany, UK, and beyond., • Skilled in workforce operations. You have managed or worked closely with skilled professionals (clinicians, engineers, pilots, senior specialists), not only operational workforces. You know how to earn credibility with experts without being one, and how to hold them accountable through systems and data rather than title., • Process and standards discipline. You have built, documented, and enforced operating standards at scale. You can articulate how to make an SOP stick across 100+ locations, not just write one., • Quality and audit systems. You have designed or run audit programmes, incident reporting, root‑cause analysis, and continuous‑improvement loops, ideally in a regulated environment (healthcare, aviation, pharmaceuticals, food safety, financial services)., • Experienced in partnering with founders or strong principals. You have worked alongside a founder, Chief Medical Officer, or other strong principal, and you know how to be the executor and organiser without either conflict or deference., • Influence without direct authority. You have delivered results through matrix structures, dotted lines, and cross‑functional partnership, not only through direct reports., • Fluency in English and Spanish, • One additional European language strongly preferred (Italian, French, Portuguese, German, or Dutch) How you work • You see operations as a product. You instinctively look for root causes, leverage points, and scalable solutions., • Numbers‑driven. You make decisions with data. You build dashboards. You hold the line on measurement., • Structured communicator. You write clearly, you run meetings tightly and follow up., • Your ego is low ego, while your standards are high., • You are calm under pressure., • Patient but firm. You understand that rolling out standards across 10 countries is a multi‑year project. You bring endurance. What we offer: • Unique opportunity to join the leadership and co‑shape the future of the company, • Attractive compensation, • Attractive incentive program linked to business results., • Modern, well‑equipped offices and clinics with high‑end technology., • Discounts on company services and products., • Training programs for professional growth and leadership development., • International and fast‑paced environment offering impressive career development opportunities. We cultivate a culture of inclusion and diversity. We celebrate our employees' individual strengths, views, and experiences and we encourage all candidates to apply, without regard to race, colour, religion, gender identity, sexual orientation, age, national origin, disability, or any other factor. Our differences enable us to be a better team; one that makes better decisions, drives innovation, and delivers better results. xcskxlj Join us today and make a difference, one smile at a time! #J-18808-Ljbffr

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