Trabajos work experience airport office en España

About the Company: Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. As industry leaders in innovating global airport hospitality you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world. Join our family today. Together, we'll make travel better. Summary of the Role: Work in conjunction with the SVP, Regional Function Heads and Corporate HQ to actively manage the property (Transit Hotel, Premium Passenger Lounge, VIP Terminal, Other Airport Hospitality Services) along with all business functions including but not limited to commercials, finance, HR and operations. You will.... • Work closely with Regional SVP to establish and ensure adherence to core work processes that drive business innovation, enhance brand differentiation and foster market development., • Present PPG as PIC (Person in Charge), develop and maintain healthy relations and communication with internal and external stakeholders, key industry bodies, diplomatic entities, related government organizations and airport management., • Responsible for delivering both internal and contractual targets and KPIs., • Participate in periodical business performance review meetings with internal and external parties, provide justifications and action plans for deviations and/or shortfalls., • Execute and manage the management contract with full compliance. Respond to audits that are conducted by the internal and external auditors., • Take the lead in creating, developing and/or updating meaningful, achievable business line budgets, forecast, business studies and other short- and long-term strategic action plans., • Lead and manage the team to ensure that the business unit operations and service standards are adhered to, set KPIs for HoDs (Head of Departments)., • Hold P&L meetings monthly with HoDs, analyze monthly P&L statements, develop and execute corrective action plans., • Focus on revenues growth, maximize financial performance and implement cost control measures effectively and continually,, • Be responsible for improvements and/or implementation of new services and operational policies,, • Take initiative to identify areas for improvement to enhance guest satisfaction and service quality,, • Oversee upcoming projects of operating new businesses to ensure successful delivery within the timeline and approved budget,, • Lead procurement and finance teams to negotiate with vendors and service providers needed for operations and any other services,, • Collaborate with local businesses to acquire all necessary resources and services,, • Conduct extensive research regarding the market and provide market insights to the SPV,, • Synthesize monthly, quarterly, and annual reports on progress and development, • Work to ensure deadlines are met and budgets are maintained, • Be responsible for the strategic direction of the sales team in the assigned territories by defining the optimal way to increase sales through commercial actions and partnerships, • Structure and implement sales plans to optimize property revenue and presence in the market for key/strategic/national accounts, in close collaboration with head office and regional stakeholders., • Improve focus and alignment of key distribution channels in the assigned territories with set distribution strategy., • Formulate and implement B2B strategies with the sales team to maximize revenue from Collaborate with stakeholders in head office and regional office to develop short/medium term local sales incentives strategy for the assigned territories., • Be accountable for negotiating B2B agreements within assigned territories (including commissions, corporate contracts) in coordination with regional and HQ commercial teams., • Monitor and provide feedback to stakeholders on competitor pricing and promotional activity within the market., • Manage allocated expenditure budgets to ensure maximum return of investment for every expense,, • Develop an operating culture with a mind-set towards performance, quality, lean operating techniques, and bottom-line results. Driving continuous improvement in all areas of operations, • Ensure compliance with all brand standards requirements of the project/ property & local regulations & related laws,, • Keep abreast of trends in your area and implement best practice initiatives. JOB REQUIREMENTS : • Bachelor degree in hospitality or business administration related discipline, • Minimum 10-15 years of relevant experience in hospitality industry of which 7-10 years at senior management level; experience in F&B, • Proficiency in English and Spanish, • Good knowledge of international Aviation Hospitality and airport services are assets.

About the Company Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate. Our promise to you: • We will respect and value your background and perspectives, • We will work together with integrity, • We will share our incredible pride for job, company and industry What we ask of you: • Bring passion to all that you do, • Listen, move fast and think innovatively, • Speak up, have ideas and share them, • Believe in customer service, and treating every person with kindness As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world. Who we are We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts. In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc. With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better. Join our family today. Together, we'll make travel better. What you'll be doing Work closely with Regional/ Country PIC and Director HR EMEA, HQ and all direct reports from the Country to provide human resources leadership and support on matters affecting HR business operations which include and are not limited to human resources programs and policies, often encompassing several areas of human resources, including organizational development, employee relations, recruiting, compensation, benefits, performance management, training, safety and research. The Country HR Lead will be responsible for providing guidance, support, on policy development and initiatives for country offices in a widespread region to align such roll outs and initiatives with Global mandates from HQHR. The Regional/ Country HR Lead must regularly engage with the Country HR Leads for technical matters and partner with key stakeholders in the leadership teams of the business units to bridge any HR operational gaps in a productive and efficient manner. Key Responsibilities • Workforce Planning, • Support business strategies and develop action plans with ability to apply this knowledge appropriately to diverse situations, including supporting, identifying, assessing, and/or securing new business for the organization., • Strategic lead within assigned area- develop programs that support goals and address any issues identified by the Country management team., • Engage and advise Country HR team on local recruiting strategies as hiring needs are identified within assigned countries in a timely fashion., • Compensation and Benefits, • Lead, coordinate and support local HR Representatives in local salary and benefits surveys including recommendations to newly devised or changes in local salary structures for Country Office and Headquarters approval, • Review and recommend benefits/allowances as requested by country in alignment with total compensation philosophy and for compliance purposes., • Strategy, • Roll out HQ initiatives, policies and standardization as well as undertake to drive best practices, reinforce policies, provide guidance and interpretations, and constantly identify improvements to make it relevant., • Works closely with Country HR team and other stakeholders to satisfy current needs and maintain a partnering relationship during engagements; includes inspiring, influencing, communicating, presenting, facilitating and managing new relationships and collaborative alliances in business units., • Always keeping abreast country-specific expertise to apply sound decision-making processes for productive resolutions that translates strategy from HQ into actionable plans., • Capability of devising methods, solutions or initiatives that result in improvement of performance across business unit to meeting objectives, results and global commitments., • Reporting & Analytics, • Ability to establish accuracy and completeness of staff cost, payroll deliverables and global recruitment tracker., • Ability to put into action processes, and techniques to access internal and/or external business needs, expectations and meet or exceed those needs and expectations through providing excellent service directly or indirectly to business units in consultation with Director of Talent & Culture, HQ., • Capable of fulfilling regulatory reports and HQ reporting requirements in a timely manner with complete documentation and the paper trail on policy changes, procedure and process modifications, implementation on approved changes maintained at optimum., • Compliance, Integrity & Ethics, • Ensure compliance, regulatory, and legal responsibilities are followed., • Ensure the business needs are met in accordance with regulations, both local labor law and company policies, • Assist as intermediary, when needed, with local labour counsel., • Review all new hire/replacement positions change documentation & classification and ensure alignment of compensation levels with policies & practices and keeping internal equity whilst maintaining job design and levelling prescribed by HQHR., • Business Support, Training & Guidance, • Provide training on tools and resources to support and strengthen country HR operations., • Provide HR guidance when appropriate and manages complex employee relations issues through effective, thorough, and objective investigations, where applicable, • Consistently cascading and aligning HR business objectives with employees and management in designated countries., • Ability to review and understand effective communication concepts, tools, and techniques., • Manage employee relations, working closely with HR representatives and country leadership, providing guidance and assistance with policy interpretation., • Support performance systems including ad hoc performance support and training interventions as needed, • Accountability & Ownership, • Holds self and others accountable for all work activities, research and personal actions and decisions; follows through on commitments and focuses on those activities that have the greatest impact on meeting measurable high-quality results for Business Partnering success with Key Stakeholders in the Region, primarily involving Head of Departments., • Exercises ethical practices, respectful words and behaviors, and equitable treatment of others in all activities always., • To perform other duties as required by the management team Qualification and Skills • Bachelor’s degree and 5+ years relevant experience or better., • Cross Functional Management and exposure to all levels in the organization is an added advantage., • Demonstrated experience working with HR leadership to implement process improvements, policies and HR programs is required., • A passionate people-centric professional who is commercially savvy with keen interest in process improvement., • Self-starter who works well independently, able to articulate to all employees and build strong rapport with internal stakeholders., • Ability to partner, influence, and work effectively with all levels of management both at Headquarters and the Country, • Ability to work effectively in a very fast paced environment with multiple competing priorities in a global business culture, • Strong data literacy capabilities for data interpretation, collection, and creation, • Strong people advocacy and networking skill and ability in building multi-cultural relationships., • Positive person with growth mindset, strong capacity in problem-solving ability to develop and implement practical solutions, • Capable of driving excellence and flexible in approach with a learning attitude, • Good reporting and analytical skills with ability to deliver compelling, engaging, informative, transformative, educational, enlightening, and/or instructive presentations., • Ability to maintain high level of confidentiality, professionalism with exceptional interpersonal and communication skills, • Working knowledge and understanding of local HR legislation / employment law, principles, policies, and procedures

About the Company Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate. Our promise to you: -We will respect and value your background and perspectives -We will work together with integrity -We will share our incredible pride for job, company, and industry What we ask of you: -Bring passion to all that you do -Listen, move fast and think innovatively -Speak up, have ideas, and share them -Believe in customer service, and treating every person with kindness As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world. Who we are: We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travellers. Through the years we have worked incredibly hard to create an experience that is both accessible and quality. Almost 26 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts. In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances, and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa, etc. With the future of travel always insight, we created Smart Traveller, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better. Join our family today. Together, we'll make travel better. Job Scope: The Associate Director Europe & UK , working in Partership with key stakeholders, has primary responsibility for all the financial affairs of PPG Group under his/her region. The key facets of this role includes: (i) partnering with the RFD / RGM : driving profitability and KPIs, growth, management P&L and cost, forecasting and budgeting, financial feasibility for potential business opportunities, joint-venture, and M&A,; (ii) build and grow a strong team with strong DNA on finance discipline, financial controls, regulatory requirements plus strong financial management capabilities, (iii) ensure integrity of financial numbers and records in the Europe region, and that local taxation, local audited accounts etc are complied with; and compliance with PPG Financial & Accounting Policies, and (iv) with the Europe region with coordination of Regional Purchasing & Global Procurement, build, drive and leverage capabilities of the Global Procurement value for money, and cost management- working in conjunction with Head Office Global Procurement Head. JOB RESPONSIBILITIES: Performance Management • A key partner to the RGM, UK & Europe region and senior management team, in business & financial strategic planning and provide sound financial business decisions., • Partner with Regional EMEA Management team members to provide planning initiatives through financial and management information analyses, reports, and recommendations., • Partner with the RGM, UK & Europe regional to grow and drive the financial performance of the region, manage cost and leverage procurement, • Provide timely and effective data and KPIs to serve as a basis for sound management decisions including monthly management P&L and KPI, forecasting, budgeting., • Undertake financial analysis to provide insights and foresights on the business. Evaluate company performance versus the external environment and competitors in areas such as financial performance, • Undertake financial feasibility studies for potential business opportunities, business development opportunities work with RFD / RGM & EMEA Business Development Team., • Ensure compliance with PPG Financial & Accounting Policy, Treasury Policies, Global Procurement Policy, Group Taxation Policies, • Monitor (financial) performance and KPIs of the business against the plans and history, and managing forward to anticipate opportunities, and take proactive actions to mitigate potential risk from materializing, • Identify risks and opportunities to the business performance and risk assessment of planned activities and ensure structures are in place to mitigate/exploit them., • Drive cost reductions through inter alia, procurement, elimination, efficiency, and leverage procurement capabilities, • Ensure compliance with all relevant local legal and regulatory requirements including accounting, tax (direct and indirect), and other relevant local legislation (e.g., customs and excise, building regulations etc)., • Working with the local management and Group functions, proactively monitor all actual or potential areas of business risk including:, • Litigation threats, • Customer financial risk including customer solvency, bad debts, large customer risk, reputational risk., • Supplier risk including large supplier dependence, supplier solvency., • Tax risks, • Currency and exchange risk, • Fraud and business ethics risks, • Certified Public Accountant / Chartered Accountant. MBA in Business Administration with strong finance reporting and analytics for Finance Operations., • Experience in Hospitality industry of at least 5-10 years and in multi-country or as Area Director of Finance role for at least 3 properties or 3 countries for 3-5 years., • Strategic, and strong business acumen and commercial mindsets and a global perspective, • Possess strong leadership, analytical, problem-solving, and decision-making skills., • Good communication and interpersonal skills with people of multi culture and diversity., • Agile with proven ability in work in fast moving & dynamic environment; diverse culture and environment, • Professional qualified accountant. Preferable a Chartered Accountant (ACCA / ICAEW) with an MBA Management / Finance., • At least 5-10 years of relevant experience with reputable sizeable global corporation with least 3- 5 years in area roles/capacity, • Good understanding of IFRS, Auditing standards, Lease Accounting & Tax Matters of UK & Europe., • Competency in English is mandatory and benefit for other European languages.

Global Rewards Specialist Location: Madrid, Madrid (Hybrid) 3 times a week in the office Reporting to: Sr Manager Global Rewards About Swissport We are a global leader in sustainable and responsible airport services provision, renowned for our unwavering commitment to safety, operational excellence, and exceptional service, shaping a future where air travel thrives on reliability, efficiency, and experience. In 2023, with the support of more than 60,000 colleagues, Swissport provided best-in-class airport ground services for some 232 million airline passengers and handled roughly 4.7 million tons of air freight at 115 cargo centres. Across a global network that is unparalleled in the industry, Swissport served airlines at 286 airports in 44 countries across six continents. The culture of Swissport is shaped by our corporate values, which guide our actions and decision-making processes. These values are at the core of our culture, shaping our business and underpinning our commitment to measuring our impact. They capture the essence of who we are at Swissport and help us deliver value across the entire company. "Show You Care" underlines that our actions are perceived and valued from the perspective of the people around us. So, whatever we do, we do it purposefully and consciously, taking in the perspective of our colleagues, customers, and passengers. “Doing the right things” means that we do the things that are valuable to our colleagues, customers, and passengers. We are trained to do this safely and trusted to do the right thing in any given situation. "Win as a Team" highlights the importance of teamwork. Either we win as a team, or we fall as individuals. Together, we can surpass ourselves and handle any situation. These values capture the essence of who we are and our unwavering commitment to excellence, and give actionable guidance for individual behaviour of employees, leaders, and executives, serving as a compass for how to act and deliver. Job Summary The Global Rewards Specialist support the Global Rewards COE, focused on the operational tasks, data preparation/management, reporting and tracker of all the projects to be developed by Global Rewards. She/He also provide to the different Regions, the support and guidance needed in all the tasks requested by Global Rewards, being a value and trustable member for their reference. Job Responsibilities: • Job Architecture: Support Global Rewards team assuring the Job Architecture is applied consistently in all Regions/Countries, support local teams with any change on Job Architecture structure, make maintenance tasks for Job Architecture, identify possible misalignments and solve them., • Global Benefits: Support Global Rewards team with the Global Benefits Management project, assuring the correct development of the project, collect the information needed for reporting purposes, follow-up with Countries the tasks needed, address any question or comment from Region/Country responsible., • Compensation Process: support Global Rewards team in all tasks related to Rewards process, support collecting the required data to conduct the process (salary structures, bonus scheme, organizational structure, etc.), support with communication letter distribution, assure all the deadlines are met by following-up closely with local teams, and others. Conduct detailed market analysis and benchmarking to ensure competitive and equitable compensation structures. Support during budget process, managing accruals and cost control analysis. Create tools to manage high level of data including bonus calculations, Merit review, accruals, budget, etc., • HRIS System: support Global Rewards team in the tasks related with the HRIS implementation in each country such as collecting and preparing the required data set, participating in the consolidation and mapping alignment meetings, assure the correct and consistent application of Naming Convention,, • Others: support Global Rewards team in other tasks to be developed within the area ensuring all reward programs comply with local labor laws and company policies and governance. Qualifications and Competencies: • Required years of experience: (3-5) at least 3-year experience in similar roles or developing finance/audit roles., • Bachelor Degree – preferably in HR or Finance/Economic areas., • Experience in project implementation (specially in HRIS systems). Proficiency in compensation, with the ability to leverage technology for data analysis and program management., • Finance background. Strong ability to analyze data, conduct market research, and interpret complex information., • Strong Excel (incl. Macros) & Powerpoint skills, • Excellent verbal and written communication skills to effectively convey reward strategies and policies to employees and stakeholders., • English fluent; other languages would be valuable, • Collaboration: Ability to work collaboratively with cross-functional teams and build strong relationships with stakeholders. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. We offer you a permanent position in the exciting and varied working environment of air cargo and ground handling. You’ll be part of a dynamic and friendly team. Your next step If you are looking for this key position in the Human Resources Team at a growing and changing international group that is headquartered in Zurich, we invite you to apply. When you do, please send your resume in English via the Apply button. Due to the high volume of applications we receive, we are unfortunately unable to respond personally to every candidate. If you do not hear from us, please understand that we have decided to move forward with another candidate at this time. We truly appreciate your interest in the role and the time you took to apply. Equal Employment Opportunity Statement Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available and does not discriminate in its employment decisions based on any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.

About the job About the Company Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate. Our promise to you: - We will respect and value your background and perspectives - We will work together with integrity - We will share our incredible pride for job, company, and industry What we ask of you: - Bring passion to all that you do - Listen, move fast and think innovatively - Speak up, have ideas, and share them - Believe in customer service, and treating every person with kindness As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world. Who we are: We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience that is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts. In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances, and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa, etc. With the future of travel always insight, we created Smart Traveller, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better. Join our family today. Together, we'll make travel better. JOB SCOPE We are seeking a dynamic and experienced Food & Beverage Supervisor to oversee the daily operations of our airport lounge's food and beverage department. As the Food & Beverage Supervisor, you will be responsible for ensuring exceptional guest service, maintaining high-quality standards, managing a team, and optimizing operational efficiency. If you have a passion for delivering exceptional hospitality experiences and possess strong leadership skills, this is an exciting opportunity to join our team. JOB RESPONSIBILITIES Team Leadership and Management: Supervise and lead a team of F&B staff, including servers, bartenders and lounge hosts Assign duties, provide training, and ensure appropriate staffing levels to meet service requirements. Foster a positive work environment, promote teamwork, and provide ongoing coaching and feedback to team members. Conduct regular performance evaluations and address any performance issues through appropriate measures. Be responsible for rostering and leading the team from the front, actively engaging in operations when needed. Guest Service: Maintain a high standard of customer service by interacting with lounge guests, addressing their needs and concerns, and ensuring their satisfaction. Handle guest feedback and resolve any issues or complaints in a professional and efficient manner. Continuously seek opportunities to enhance the guest experience and exceed their expectations. Food and Beverage Operations: Oversee the efficient operation of the lounge's food and beverage services, including the dining area, bar, and kitchen. Coordinate with the kitchen staff to ensure the timely preparation, presentation, and quality of food and beverages. Monitor inventory levels, track consumption, and place orders as needed to maintain optimal stock levels. Implement and maintain hygiene and safety standards, complying with food handling regulations and health codes. Ensure all not available items are discussed proactively with the team. All guest complaints are recorded and shared Daily briefing is conducted and opening, closing checklists filled. All maintained records to be duly filled and maintained. Team to be trained and motivated to upsell. Grooming check to be conducted daily Quality Control and Compliance: Conduct regular inspections to maintain cleanliness, organization, and overall ambiance of the lounge. Enforce hygiene and safety standards among staff, ensuring compliance with food handling regulations and health codes. Stay updated on industry trends, new regulations, and licensing requirements related to food and beverage service. Ensure the F&B department's compliance with all relevant regulations and maintain necessary permits and licenses. Financial Management: Assist in budget planning and control by monitoring expenses, optimizing cost-efficiency, and minimizing wastage. Ensure accurate billing and cash handling procedures are followed. Collaborate with the management team to develop pricing strategies and identify opportunities to drive revenue growth. Assist the manager with menu engineering and PnL analysis. Collaboration and Communication: Liaise with other departments, such as lounge management, kitchen staff, housekeeping, and maintenance, to ensure smooth coordination and delivery of services. Collaborate with the marketing team for promotional activities, special events, and menu planning. Maintain effective communication channels to ensure all stakeholders are informed about relevant updates and changes. Any other service related task assigned by line manager. JOB REQUIREMENTS Qualifications: Previous experience in a supervisory or managerial role within the food and beverage industry, preferably in an airport lounge, hotel, or upscale restaurant setting. Strong knowledge of food and beverage operations, service standards, and industry best practices. Exceptional customer service skills with a passion for providing memorable guest experiences. Excellent leadership and team management abilities, with a track record of motivating and developing a diverse team. Strong organizational skills and the ability to prioritize tasks effectively in a fast-paced environment. Knowledge of food safety and sanitation regulations, with the ability to enforce compliance. Effective communication and interpersonal skills to interact with guests, team members, and other stakeholders. Flexibility to work varying shifts, including weekends, holidays, and evenings. Proficiency in computer systems, including point-of-sale (POS) systems and MS Office Suite.Good Good command of spoken and written in English Shift duty is required

world-class orthopaedic treatment in Spain, combining top medical care with a deeply human experience. We plan everything: the hospital, the surgeon, the rehab centre, the transfers, the follow-up — TailorDoc is profitable, growing every month, and entering a new stage: building the systems, You’ll coordinate every part of the journey — airport, hospital, rehab, return home — while also shaping how we work: our methods, tools, checklists, guides and patient materials. It’s a hands-on role with strategic depth: you’ll be close to the people, but also helping design the processes that make excellence repeatable. ■ Coordinate the full patient journey from arrival to recovery. ~ Liaise with hospitals, surgeons, physiotherapists and partners to keep every step aligned. ~ Ensure all patient information, logistics and updates are accurately reflected in our systems. ~ Design, refine and maintain operational standards — from daily workflows to welcome materials. ~ Work with the tech and creative teams to turn insights into scalable, digital and physical materials. ~ Education in healthcare management, hospitality or business administration. ~ Fluency in digital tools (Google, Pipedrive, AI solutions, Microsoft Office, etc…). ~ Native Spanish and fluent or native-level English. A meaningful, profitable and fast-growing project improving lives every week. ~ A full-time position in Valencia, with flexibility and autonomy. ~ Every stage runs smoothly — not by luck, but by your method.