Analyst-Revenue Management
hace 3 días
Port d'Alcúdia
nstantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort—an oasis of tranquility where ocean, land, and subtropical vegetation blend with Moorish-inspired architecture. With 462 rooms and suites spread across the Citadel and the exclusive Villa Retreat, we offer unmatched views of the Atlantic Ocean, Mount Teide, and our lush gardens. Our 5-star resort is renowned for its award-winning culinary offering — including Michelin-starred restaurants — a 2,500 m² Spa & Fitness Center, multiple swimming pools, and the largest Ritz Kids in Europe. Join our team… …as a Revenue Management Analyst at The Ritz-Carlton, Abama Resort in Tenerife. Who we are looking for… Are you passionate about data analysis, identifying business opportunities, and maximizing revenue in a luxury environment? As a Revenue Management Analyst, you will play a key role in the resort’s commercial strategy, supporting the analysis of performance trends, developing accurate forecasts, and optimizing pricing and inventory across both Rooms and Food & Beverage. If you love working with complex datasets, have a strategic mindset, and enjoy influencing business results in a high-end setting, we would love to meet you! Your responsibilities include… Revenue Analysis & Strategy Analyze sales and revenue performance across Rooms and F&B to identify trends, demand patterns, and opportunities for optimization. Develop detailed short- and long-term forecasts based on historical data, market intelligence, and business objectives. Recommend and adjust dynamic pricing, inventory, and yield strategies according to market conditions. Support the annual budgeting and reforecasting processes by providing structured analytical insights and identifying risks or variances. Conduct market and competitor analysis to maintain competitive positioning in rate structures, packages, and promotions. Monitor and optimize room occupancy, F&B covers, and event revenue while balancing yield objectives with guest satisfaction. Inventory & Systems Management Monitor and update Rooms and F&B inventory to ensure accuracy and maximize revenue performance. Implement and revise rates, restrictions, and distribution strategies in PMS, RMS, and CRS systems. Perform system maintenance tasks including hurdle updates, demand forecasting, group block reviews, and daily checks. Escalate system or technical issues promptly to the appropriate support teams. Reporting & Advanced Analytics Prepare daily, weekly, and monthly performance reports (pick-up, pace, productivity, comp set, STR, etc.). Build dashboards and executive summaries highlighting key metrics, revenue trends, and strategic recommendations. Support commercial strategy meetings by preparing critiques, performance summaries, and competitive analyses. Conduct month-end audits, data validation, and quality checks to ensure accuracy and compliance. Collaboration & Operational Support Work closely with Sales, Marketing, Finance, Reservations, and Operations to ensure alignment in commercial strategy. Support ad hoc analyses and special projects requested by leadership or corporate teams. Assist in training new associates on revenue tools and systems. Ensure all actions comply with company policies, brand standards, and The Ritz-Carlton Gold Standards. Guest Interaction & Communication (Applicable during occasional interactions with internal or external guests) Respond to guest inquiries professionally, following brand service guidelines. Communicate clearly and respectfully with guests and colleagues at all levels. Foster positive and productive working relationships across departments. Quality, Security & Compliance Ensure compliance with revenue recognition rules, audit requirements, and financial standards. Maintain high levels of confidentiality, data privacy, and system security. Participate in continuous improvement initiatives to enhance accuracy, efficiency, and strategic performance. What we expect from you… Strong analytical and numerical skills with experience in data interpretation, forecasting, and reporting. Previous experience in Revenue Management, Business Analytics, Finance, Data Analysis, or similar roles (experience in hospitality is ideal). Advanced proficiency in Excel and familiarity with RMS, PMS (Opera preferred), and BI tools such as Tableau or Power BI. Ability to present complex findings clearly to different levels of the organization. Strategic mindset, results-oriented approach, and proactive attitude. Excellent interpersonal skills and ability to collaborate with multiple departments. Fluent English and Spanish; German is a plus. Valid work permit for Spain. Recommended experience: minimum 2 years in hotel analytics, revenue management, or business analysis. What we offer you… Competitive salary above the market rate. Special rates at more than 9,500 Marriott hotels (“Explore Rate”) for you, your family, partner, and parents. Discounts on dining within the resort and other Marriott properties. Up to 75% discount on flights for residents of Tenerife. Additional corporate benefits for travel and leisure. Special birthday gift. One complimentary stay at the resort after one year of service. Holiday pay and additional benefits according to internal policies. Advanced training programs and real opportunities for career growth. Employee dining room, uniform, and laundry service included. Team events, internal initiatives, and community impact activities. Comprehensive corporate medical coverage. (Benefits are subject to internal policies and may vary.) Have we inspired you? Apply through MarriottCareers with your updated documentation. Marriott International is an equal-opportunity employer. We value diversity, inclusion, and authenticity. At The Ritz-Carlton, we create extraordinary experiences that last, guided by our Credo, our Employee Promise, and the Gold Standards. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
