Junior Support Analyst
hace 5 días
Santa Cruz de Tenerife
Who are we? Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success. At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like: Brief Call : Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you! Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities! Case study : Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc. As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience. We look forward to meeting you! Job description Take your career to the next level with Amaris Consulting as a Junior Support Analyst. Be part of an international team, thrive in a global group with a €800M turnover and over 1,000 clients worldwide, and an agile environment. ✍️ WHAT WOULD YOU NEED? ✍️ Junior professional with 1-2 years of experience (entry-level or early career). Strong SQL skills — mandatory (writing, optimizing, and troubleshooting queries). Basic exposure to ERP or business applications (a plus, but not required). Eagerness to learn and grow in SQL, databases, and BI tools . Ability to work with structured data and solve query-related issues efficiently. Strong problem-solving skills and attention to detail. Fluent in Spanish , with excellent written and spoken communication skills. Interest in both technical troubleshooting and understanding business processes . Availability to work 1 day per week in the office (Madrid) — hybrid role. WHAT WILL YOU BE DOING? Manage and resolve support tickets , addressing both technical and business-related queries. Write and optimize SQL queries to extract, update, and validate data for reporting and operations. Perform data import/export , file handling, and database updates to support business needs. Troubleshoot and diagnose root causes of data or process issues, delivering fast and effective solutions. Provide Level 2 support for business applications, ensuring smooth operation of critical processes. Collaborate with business and technical teams to understand requirements and suggest process improvements. Gradually build expertise in business workflows, reporting logic, and data analysis . Contribute to optimizing data handling and reporting processes for greater efficiency. WHY US? Join our dynamic team of talented people and discover a world full of growth and opportunity. Here's what we offer: Rapid growth through a personalised career path and salary assessment. 70% of our senior leaders started in entry-level positions. Improve your skills through our Technology Academy catalogue, Udemy platform, language classes, webinars, and workshops. Take control of your training with a personal annual budget and company-paid certifications. Enjoy flexible policies, remote work options, and excellent social benefits such as transport and restaurant tickets, childcare support, and private health insurance. Benefit from our WeCare programme, which supports employees in critical situations. Unlock your full potential, both professionally and personally. Amaris Consulting prides itself on being an equal opportunity employer. We are committed to promoting diversity within the workforce and creating an inclusive work environment. To this end, we welcome applications from all qualified candidates, regardless of gender, sexual orientation, race, ethnicity, creed, age, marital status, disability or other characteristics.
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