1000+ Best Full-time Jobs in Vigo (July 2026) - page 5

P&C Operational Excellence Manager for South Europe

2 days ago

Vigo

Do you want to work to make Power for Good? We're the world's largest independent renewable energy company, guided by a simple yet powerful vision to create a future where everyone has access to affordable, zero carbon energy. We know that achieving our ambitions would be impossible without our people. Because we're tackling some of the world's toughest problems, we need the very best people to help us. They're our most important asset so that's why we continually invest in them. RES is a family with a diverse workforce, and we are dedicated to the personal and professional growth of our people, no matter what stage of their careers they're at. We can promise you rewarding work which makes a real impact, the chance to learn from inspiring colleagues from across a growing, global network and opportunities to grow personally and professionally. Our competitive package offers a wide range of benefits and rewards. The preferred location for this role is Albacete or Madrid. ¿Tiene las cualificaciones y habilidades adecuadas para este trabajo? Descúbralo a continuación y pulse en "solicitar" para ser considerado. Position Summary The Manager, P&C Operational Excellence, leads and develops a team of P&C Administrators responsible for delivering accurate, efficient, and employee-centered HR operational services across South Europe Region (Spain, Portugal, France, Italy, Turkey and Romania), scalable, standardized, and digitally enabled operating model that enhances the experience for employees, managers, and HR partners. As the organization transitions to a new HR operating model, the Manager serves as a key driver of operational excellence, leading process redesign, strengthening cross functional collaboration, and championing adoption of new workflows, systems, and technology. This role partners closely with HR Operations leadership, Talent Acquisition, HR Business Partners, Payroll, Accounting, IT, and HRIS to deliver consistent, reliable, and high-quality HR services across multiple countries and systems. Key Responsibilities Lead and Develop the P&C Operations Team (40%) • Provide day-to-day management support to the regional People & Culture Administration team,, • Set expectations, coach team members, and build capabilities to support a modernized HR operating model across South Europe., • Drive team performance by enhancing processes, removing barriers, and enabling efficient, employee centered service delivery., • Manage relationships with external vendors to ensure consistent service delivery and timely issue resolution., • Partner closely with Talent Acquisition, HR Business Partners, Payroll, Accounting, and HRIS to improve end‑to‑end employee lifecycle processes, including HR administration, onboarding and compensation., • Ensure timely and accurate handling of employee and manager inquiries, including escalations requiring deeper expertise., • Act as the primary point of contact for regional and global stakeholders regarding HR operational performance, escalations, and transformation initiatives Lead Operational Excellence and Transformation (40%) • Lead the transformation HR administrative services by standardizing workflows, strengthening operational rigor, and improving service quality – with a regional focus and a global mindset., • Document processes and standardize workflows in alignment with the regional HR support model., • Partner with cross functional stakeholders to drive adoption of new processes, tools, and operating model changes., • Establish and embed operating metrics to drive service delivery across the region and inform a future global model., • Own operational performance metrics including service delivery, data quality, compliance, process efficiency, employee experience, and productivity measures., • Define, monitor, and continuously improve service level agreements (SLAs), key performance indicators (KPIs), and operational dashboards., • Ensure delivery against agreed service standards for quality, timeliness, and customer satisfaction, • Analyze workflow data, feedback, and process pain points to identify improvement opportunities and influence operational decisions., • Lead change management efforts by preparing the team and stakeholders for new ways of working and reinforcing a continuous improvement culture., • Build for the future by enhancing enablement tools, expanding self service capabilities, and reducing manual administrative work through new systems and AI-drive solutions., • Measure and improve employee and manager experience through service feedback, journey mapping, and process optimization., • Lead root-cause analysis and implement sustainable corrective and preventive actions to address operational challenges and improve service delivery., • Present operational performance, risks, and improvement plans to senior HR and business leadership. Drive HR Systems Optimization and Data Excellence (20%) • Oversee daily administration and troubleshooting of HR systems, including ATS, onboarding platforms, and HRIS., • Ensure accurate, complete, and compliant employee data across all regions, implementing strong data integrity and governance practices., • Partner with HRIS and IT on system enhancements, configuration updates, testing cycles, and rollout of new technology., • Provide escalated systems support and guide the team in educating people leaders and employees on effective use of HR tools., • Ensure HR operational processes comply with local labor regulations, GDPR requirements, internal controls, and company policies across all countries in scope., • Identify and mitigate operational risks related to employee data, HR transactions, vendor management, and service delivery. Competencies • Leadership & People Development, • Ability to set clear expectations, coach teams, and elevate performance., • Skilled in leading teams through change and creating a culture of continuous improvement., • Operational Excellence & Process Thinking, • Strong understanding of process design, workflow standardization, and operational best practices., • Knowledge of Lean, Six Sigma, Kaizen, Agile, or other continuous improvement methodologies., • Strong project and program management skills with the ability to lead multiple initiatives simultaneously., • Demonstrated ability to identify inefficiencies and lead structured problem solving., • Systems & Data Fluency, • Comfortable working with HRIS, ATS, and digital HR tools; ability to translate business needs into system requirements., • Strong data orientation—able to interpret data trends, ensure data accuracy, and use insights to drive decisions., • Experience leveraging automation, digitalization, and AI-enabled solutions to improve operational effectiveness., • Cross‑Functional Collaboration, • Ability to build strong partnerships with HRBPs, TA, Payroll, Accounting, IT, and other stakeholders., • Skilled at influencing without authority and aligning diverse groups around process improvements., • Change Leadership & Communication, • Strong communication skills with the ability to explain complex changes in simple, actionable terms., • Experience supporting or leading change management efforts across teams or functions., • Service Orientation, • Commitment to delivering a positive employee and manager experience., • Proactive approach to identifying service gaps and improving support models, • Strong customer service mindset with a focus on employee experience and continuous service improvement. Language & Cultural Competency • Bilingual in English, • Ability to communicate effectively across cultures and adapt communication for regional differences Experience Requirements • 5+ years of experience in HR operations, HR administration, shared services, or people operations., • 2+ years of people leadership experience managing HR or operational teams., • Experience leading process improvement or operational transformation initiatives., • Working knowledge of HRIS, ATS, and other HR technology platforms., • Experience working in multi‑country HR environments preferred., • Strong understanding of employee lifecycle processes and best practices across HR operations., • Experience partnering with cross‑functional teams such as Payroll, IT, TA, Accounting, and HRBPs., • Experience supporting HR operations across multiple countries and regulatory environments., • Experience leading HR transformation, shared services, or operational excellence initiatives preferred. At RES, we celebrate differences as we know it makes our company a great place to work. Encouraging applicants with different backgrounds, ideas and points of view, we create teams who work together to solve complex problems and design practical solutions for our clients. Our multiple perspectives come from many sources including the diverse ethnicity, culture, gender, nationality, age, sex, sexual orientation, gender identity and expression, disability, marital status, parental status, education, social background and life experience of our people. xcskxlj Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

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