Atlassian Consultant
2 days ago
Santander
About Us ✨ At OHTIC, our mission is to deliver top-quality software development services — from the simplest application to the most complex challenges we face. We work with clients in industries as diverse as aviation, automotive, retail, audiovisual, manufacturing, and many more. In short: WITH US, YOU’LL NEVER GET BORED 😀 The Offer 📣 • Salary range 30K- 35K, • A laptop that meets your expectations — it’s our main tool!, • Flexible working hours, • Mostly remote, with occasional in-person meetings, • Flat hierarchy and startup-like environment, • Summer reduced working hours!, • Personalized training plan, • A birthday surprise 😉, • Access to UDEMY, Pluralsight, certifications…, • Budget to spend on Azure, AWS, etc., to experiment with personal projects, • Employee referral program with rewards, • Career plan signed in your contract for your first two years with us, • Flexible compensation options (meal card, health insurance, transport pass…), • Permanent contract The Role 💼 • Manage and maintain Jira workflows, ticket statuses, and issue tracking to ensure smooth project management., • Ensure all tickets are correctly imported, classified, and assigned to the right teams., • Monitor and audit Jira tickets for accuracy, consistency, and compliance with internal processes., • Collaborate closely with Project Managers, developers, and stakeholders to optimize ticketing processes and resolve issues efficiently., • Generate and analyze reports to track ticket progress, team performance, and project timelines., • Implement Jira best practices and provide training and support to team members., • Configure Jira dashboards, filters, and automation rules to enhance workflow efficiency., • Identify process improvement opportunities and recommend system enhancements. What We’re Looking For 🎯 • Bachelor’s degree in Information Technology, Computer Science, Project Management, or related field., • Proven experience managing Jira in a professional environment, ideally in large organizations., • Strong knowledge of Agile methodologies and project management frameworks., • Experience in Jira administration, workflow customization, and reporting tools., • Excellent problem-solving skills and attention to detail., • Ability to work collaboratively with cross-functional teams., • Strong communication skills, both written and verbal. Nice to Have: • Jira certification or relevant project management certifications (PMP, CSM, etc.)., • Experience in the automotive or manufacturing industry., • Familiarity with other Atlassian tools such as Confluence and Bitbucket.