41 Best Service à la clientèle Jobs in Villeparisis (September 2026)

Global Account Manager - Talent pipeline creation

5 days ago

Tremblay-en-France

Are you passionate about aviation and driven by success? Do you thrive in a fast-paced, results-oriented environment? Simaero, a world-leading provider in pilot training and aviation engineering services, is building a talent community of exceptional Global Account Manager professionals. While we may not have an immediate opening, we're always looking to connect with outstanding commercial talent for future opportunities within our global team. Simaero is a global provider of flight simulator training to airlines, training organizations, and commercial pilots. The group’s network consists of 30 flight simulators between France, South Africa, and China, and provides services to over 220 civil and military customers from more than 80 countries. As Global Account Manager, you will be responsible for managing and developing long-term relationships with key airline and aviation partners at senior and executive level. Beyond commercial performance, this role is about building trust, representing Simaero with credibility, and delivering a consistently high standard of service. You will act as a trusted partner to your accounts, ensuring that Simaero’s training and engineering solutions meet customer expectations while driving sustainable revenue growth. Key Responsibilities: Strategic Account & Relationship Management • Build, develop, and maintain long-term relationships with senior decision-makers (Training Directors, Fleet Managers, Executives) within airline and aviation organizations, • Act as a trusted point of contact for strategic accounts, ensuring high customer satisfaction and long-lasting partnerships, • Proactively anticipate customer needs, training plans, and fleet evolution to support long-term cooperation, • Ensure a high level of service delivery in coordination with operations, training, and engineering teams Commercial Development & Performance • Drive revenue growth by managing existing accounts and developing new airline partnerships internationally, • Participate in budgeting, forecasting, and achievement of commercial targets, • Define and implement commercial strategies for assigned accounts and regions, primarily in a B2B environment, • Prepare, present, and negotiate commercial proposals, tenders, and long-term agreements Representation & Industry Presence • Represent Simaero at industry events, conferences, and high-level customer meetings, embodying the company’s values and standards, • Lead and participate in commercial meetings, presentations, and executive-level discussions with customers and partners, • Contribute to Simaero’s visibility and reputation within the global aviation community Coordination & Internal Collaboration • Work closely with internal stakeholders (operations, finance, training, engineering) to ensure seamless customer experience, • Manage contracts, handle customer inquiries, and resolve issues in a professional and customer-centric manner, • Maintain accurate account data, pipeline, and reporting through CRM tools Your Profile? • Master’s degree or equivalent in Business Administration, Commercial Management, Marketing, or Aviation-related field, • 5+ years of experience in B2B sales, key account management, or commercial roles, ideally within the aviation industry, • Demonstrated ability to manage senior-level relationships and operate credibly with executive stakeholders, • Strong commercial acumen combined with a service-oriented and partnership-driven mindset, • Excellent communication, presentation, and negotiation skills, • Fluency in English (spoken and written); knowledge of additional languages is a strong advantage, • Comfortable representing the company internationally and willing to travel frequently, • Structured, proactive, and customer-focused, with a strong sense of ownership and accountability, • Solid understanding of aviation training services is a strong asset What Simaero offers you? • Join a fast-growing international scale-up (+25% per year), at the heart of an exciting sector that combines technology and human development., • Be part of a diverse and inclusive team, interacting with colleagues, clients, and authorities from many countries worldwide., • Enjoy management that prioritizes proximity and active listening., • Benefit from flexible working conditions, • Exciting travels overseas, • Join a close-knit team where conviviality and a spirit of sharing prevail.

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