Assistant Manager

The primary duty of a waiter is to ensure that customers have an enjoyable dining experience by providing prompt and friendly service. This includes taking customer orders, serving food and drinks, and ensuring that tables are clean and tidy. Other duties may include handling cash and credit card transactions, communicating with kitchen staff, and assisting with cleaning and setup before and after business hours. In addition to strong communication and customer service skills, waiters should have the ability to multitask in a fast-paced environment, good memory and problem-solving skills, and the ability to work well in a team.

Job Description: As the Floor Manager, you will play a key role in managing the day-to-day operations of the front-of-house area, including supervising staff, ensuring exceptional customer service, and maintaining high standards of cleanliness and organization. You will work closely with the management team to create a welcoming and efficient environment that exceeds guests’ expectations. Key Responsibilities: - Supervise and coordinate the activities of front-of-house staff, including servers, hosts/hostesses, and bussers. - Provide guidance, support, and feedback to ensure excellent service and professionalism at all times. - Ensure that guests receive a warm welcome and attentive service throughout their dining experience. - Address any issues or concerns promptly and courteously to ensure guest satisfaction. - Oversee seating arrangements, reservations, and waitlist management to optimize table turnover and guest flow. - Monitor dining areas to ensure cleanliness, organization, and adherence to safety standards. - Provide training and ongoing support to front-of-house staff to enhance their skills and knowledge. - Conduct regular performance evaluations and identify opportunities for growth and improvement. - Handle guest complaints or concerns effectively and professionally, seeking resolution in a timely manner. - Communicate with kitchen staff and management to address any issues that may arise during service. - Work closely with the kitchen team, bar staff, and management to ensure seamless coordination and communication between front-of-house and back-of-house operations. - Collaborate on menu planning, special events, and promotions to drive business growth. - Ensure compliance with health and safety regulations, food hygiene standards, and licensing requirements. - Conduct regular inspections and audits to maintain compliance and address any issues promptly. Qualifications: - Previous experience in a supervisory or managerial role within the hospitality industry, preferably in a restaurant or similar establishment. - Strong leadership and interpersonal skills, with the ability to motivate and inspire a team. - Excellent communication and customer service skills, with a focus on creating positive guest experiences. - Knowledge of restaurant operations, including reservations systems, point-of-sale software, and front-of-house procedures. - Understanding of health and safety regulations, food hygiene standards, and licensing requirements. - Flexibility to work evenings, weekends, and holidays as required. Job Type: Full-time Pay: £33,000.00 per year

Join Sonya Restaurant as a Team Leader - Chelsea, London We are excited to share that we are looking for a dedicated Team Leader to join us to support the opening of our new, independent restaurant. About us We are an independent Aegean (Turkish and Greek food) restaurant, ran by an Executive Chef and a General Manager. About the role As a Team Leader at Sonya, you’ll be at the forefront of delivering exceptional service, ensuring every guest leaves with a smile. From recommending signature dishes to providing a seamless dining experience, you’ll play a vital role in our restaurant’s success. Our menu and hospitality style is influenced by Turkey and the Mediterranean. Most importantly, you will lead on the front of house staff training, alongside the bar manager. If you can deliver warm, welcoming hospitality, this could be the opportunity for you. About you • Previous experience as a Team Leader/ Assistant Manager/ Supervisor is a plus, but we’re open to individuals who can demonstrate an eagerness to learn and the right attitude when it comes to providing caring and exceptional training to our staff. • Minimum 3 years experience in hospitality. • An ability to thrive in a fast-paced environment. • You will be expected to demonstrate a strong food and wine knowledge to guests (training provided). What we offer In return, we offer a competitive salary of £13.50 per hour and fantastic progression pathways. We are passionate about promoting internal talent who prove themselves. If you believe you fit this description, we would love to hear from you.

Are you into healthy food, and you have passion for people? We are looking for a Kitchen Manager to join our great family! Salary up to £32k plus performance bonus. Interested? Contact us, we will try to call you back asap. Immediate Start!

Cornerhouse Supervisor JD Newly created, role for a small, ambitious café & foodhall, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café & foodhall on a day-to-day basis and overseeing the entrance to the whole building to create an excellent, well established neighbourhood destination. You will have the support of the Venue Manager, Café Manager and wider management team as well as a small café and floor team. With expert training oNered, this is a great opportunity for someone who has been a successful supervisor or head barista, and is a chance to come in at the beginning to help create and shape the new operation as a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, highly diligent person who fully understands our customers. Applicants should have spent at least 1 years in specialty coNee, with 3 years in the hospitality industry including at least 1 year of supervisor-level experience. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) as well as the café and food hall, alongside acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on oNering an evolving, high-quality platform for a diverse group of small businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations within our new venue which opened in May, we’re looking for a professional and engaged Café & Foodhall Supervisor who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective oNer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational responsibility – helping to run day to day operations of food hall and café, preparing food and coNee, assisting in managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, as well as monitoring inventory and supplies (all supported by the Café & Venue Manager), to ensure the ground floor is always operating smoothly. 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and helping to implement initiatives to enhance customer loyalty and satisfaction. 3. Financial management – adhering to budgets, exceeding sales targets, and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance. 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu from the café, supported by the further oNerings of a collective of creative, highly experienced industry professionals, as well as implementing and enforcing compliance, health and safety and general upkeep standards. Required Skills; Excellent customer service. Understanding of café and general hospitality operations. Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management Self-starting and highly motivated Proven ability to oversee, motivate, and encourage a diverse team. Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. Ability to help promote a positive and supportive work environment for maximum productivity. Supervision of the team and Venue deputising when the venue manager, and café manager are oN. Customer Service & Operations • Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. In-depth knowledge of coNee as well as preparation techniques and equipment. Good knowledge of UK food hygiene and safety regulations. Ability to handle customer complaints and resolve issues in a professional and timely manner, with the support of managers wherever needed. • Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making Ability to make sound decisions under pressure and in fast-paced environments. A proactive approach to anticipating and mitigating potential risks and challenges. Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills Proficiency in relevant POS systems. Excellent written and verbal communication skills. Organised, reliable and responsible. Ability to work independently and as part of a team. Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!

We’re looking to recruit a brilliant Floor Manager to join the Darwin Brasserie team at Sky Garden. Darwin is our rooftop all-day restaurant inspired by the very best of British. Laid-back but luxe, the space is inspired by nature and understated décor which allows the food – and incredible view – to do the talking! The ideal candidate must have experience as a Floor Manager or Team Leader within a similar quality led, high volume, fast paced dining environment and be used to dealing with high volumes of guests. You’ll need to be smart in all senses, charismatic, engaging and able to lead a team of up to 75 staff. We're a very busy restaurant - this role is not for everyone.

We are looking for a talented individual to join our team at Paradiso Soho! A little about us. Paradiso burger and cocktail bar is in the heart of Kingly Court operating on 2 floors, we serve fresh food, amazing cocktails and on the weekends we offer bottomless brunch. Here at paradiso we train our team members to work on the bar and on the floor providing table service so everyone has the knowledge to work in any section. What we are looking for. An experienced supervisor who has worked behind the bar and on the floor. You are well organised, presentable, polite, have experience in leading teams of up to 12 people at one time, know how to deal with customer complaints, can train new and current staff members with all the skills they need to do their jobs to the highest standard. If this sounds like you then hit the apply button and we will be in touch as soon as possible.

We are looking for candidates that are able to multitask and not be afraid to show their personality. Be themselves and enjoy everyday at work as we have a lot of regulars and this is part of the fun of working at this location. Successful candidate will be the right hand of the very people focused GM, to help her take on the daily challenges and daily operations. We are a hands on operation where we all roll our sleeves up and work on shift as we are a casual dining experience. Exciting opportunities at the good life eatery!!! Benefits include: competitive wage free meal on shift full training given 28 days holiday (Incl. Bank holidays) career opportunities opportunities for personal development opportunity to join a fun and hard working team If this is you, please apply and join the family at Good Life

NEW HOTEL OPENING AUG 2024 START DATES – EARLY JULY 2024 A Good Vibe Hotel A free-spirited hotel breathing new life into the City of London, a bohemian hideaway with a festival vibe and global flavors. This is your opportunity to take part in an amazing opening team, Hyde is doing it differently – come and be part of something bigger! We are looking for people who are: approachable, sunny, and laid-back - like you're connecting with a friend over a latte. Grounded in the spirit of discovery, the fantasy of nightlife, and the adventure of connection – anything can happen at Hyde! Role: Floor manager Where: Leydi – Modern Turkish Restaurant Atmosphere: Turkish food in a laid-back, light bright contemporary restaurant with a fun atmosphere About: Leydi - Modern Turkish restaurant Bringing the all-day food culture of Istanbul to London A bustling dining room filled with laughter and dinners that turn into dancing with punchy cocktails, magnums of wine and an East meets West soundtrack.