Assistant Manager – Bread & Truffle - bread&truffle. Victoria - London

bread&truffle. is a premium Italian fast-casual brand with nine London locations. We have a strong operations manager and solid foundations - but a backlog of operational work across compliance, store audits, quality control and customer service standards that needs clearing fast. This is a hands-on, field-based role with a strategic dimension - you will be in stores clearing backlogs and fixing what's broken, and you will also help shape the processes and frameworks that prevent the same problems recurring. WHAT THE JOB ACTUALLY LOOKS LIKE – Visit each of our nine London sites and work through outstanding compliance items with store managers on the ground – Drive the backlog to zero across compliance, QC and audits - then hand back to our Operations Manager to maintain – Spot gaps in how we do things and help shape cleaner processes and frameworks so the fixes stick – Work closely with our Operations Manager throughout - this is a support and acceleration role, not a solo mission The job is split roughly 70/30. Seventy percent is execution in the field - in stores, with managers, clearing backlogs. Thirty percent is stepping back and helping us build the structures that make the fixes stick. THE AREAS IN SCOPE – Compliance - we have a master file and an external consultant; we need someone to drive it to completion across all sites – Store audits - visiting stores, scoring against standards, working with managers on what needs fixing – Quality control - product consistency and line standards, checked in person – Customer service - observing service in store and helping managers understand what good looks like WHO YOU ARE – Background as an area manager or multisite ops manager in hospitality - you have personally done store visits, not just managed people who did – Comfortable working through compliance and audit checklists in the field, not just in a spreadsheet – You can shift between doing and thinking - hands dirty in a store one day, helping design a cleaner audit process the next – You get things done without needing to own everything - you can work alongside an existing ops manager without friction – Available for a focused project engagement of 3-6 months, flexible schedule WHAT THIS IS NOT – A permanent role – A remote or desk-based consultancy – A position above our existing Operations Manager - you are working with her, not over her To apply Two or three paragraphs only. Tell us about a time you had to clear a significant operational backlog across multiple sites - what it was, how you approached it, and what you left behind. No CV required at this stage. Applications without this will not be reviewed.

📍 London, UK 💼 Full-time About Us: At Bread&Truffle, we bring the authentic taste of Italy to London, specialising in artisanal sandwiches, premium truffle products, and high-quality ingredients. Our focus is simple: exceptional food, genuine hospitality, and a warm, energetic atmosphere. The Role: We are looking for a motivated and hands-on Supervisor to support the daily running of our store. You will play a key role in leading the team, delivering outstanding customer service, and ensuring smooth operations during busy service periods. Key Responsibilities: • Support the Store Manager in day-to-day operations, • Lead shifts and ensure service runs efficiently, • Deliver exceptional customer experience at all times, • Train and mentor team members, • Maintain high standards of food quality, hygiene, and presentation, • Handle customer queries and resolve issues professionally, • Assist with stock control, ordering, and waste management, • Previous experience in a supervisor or senior team member role (hospitality or retail), • Strong leadership and communication skills, • Passion for food, especially Italian cuisine (a plus!), • Ability to work in a fast-paced environment, • Positive attitude and team-player mindset, • Competitive salary + performance incentives, • Staff discounts on food and products, • Opportunities for career growth within the company, • A supportive and energetic work environment

📍 Locations: London 💰 Pay: £12.71 🍞 Perks: Free food on shift 🕒 Availability: Weekend availability required Bread&Truffle are looking for upbeat, reliable, and passionate new Team Members to join our friendly crew across our St Pancras and Victoria stores! This is a multi-store position, so flexibility and a positive attitude are key. The role involves: • Serving customers with a smile and handling till transactions (let’s see that upselling game!), • Making delicious coffee and preparing fresh gourmet focaccias, • Maintaining top-tier cleanliness and organisation in store, • Delivering the exceptional customer service Bread&Truffle is known for, • We’re looking for someone who:, • Has weekend availability and flexibility to work across both stores, • Brings a fun, bubbly personality and genuine people skills, • Has excellent attention to detail and takes pride in keeping things spotless, • Delivers high standards in everything — from food prep to safety compliance, • If you’re passionate about great food, great service, and great vibes — we’d love to hear from you!

📍 Locations: London 💰 Pay: £12.71 per hour 🍞 Perks: Free food on shift 🕒 Availability: Weekend availability required Bread&Truffle are looking for upbeat, reliable, and passionate new Team Members to join our friendly crew across our London stores! flexibility and a positive attitude are key. The role involves: • Serving customers with a smile and handling till transactions (let’s see that upselling game!), • Making delicious coffee and preparing fresh gourmet focaccias, • Maintaining top-tier cleanliness and organisation in store, • Delivering the exceptional customer service Bread&Truffle is known for, • We’re looking for someone who:, • Has weekend availability and flexibility to work across both stores, • Brings a fun, bubbly personality and genuine people skills, • Has excellent attention to detail and takes pride in keeping things spotless, • Delivers high standards in everything — from food prep to safety compliance, • If you’re passionate about great food, great service, and great vibes — we’d love to hear from you!

Introduction We are excited to announce that we are currently seeking a Team Leader to join our talented operations team at our ice cream shop located in St John's Wood. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. About Unico Gelato Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. Tasks • Providing high-quality customer service to establish a strong relationship with the local community, • Serving Gelato, pastries and coffee ensuring the company’s quality standard, • Overseeing daily operations, • Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff, • Teaching new staff members, • Attending staff meeting, • Maintaining cleanliness, • Cleaning Requirements • Previous experience in the food & beverage industry - barista or gelato server experiences are a plus, • Flexibility to work during week-ends, • Able to collaborate within the team, • Willingness to learn, • Strong work-ethic, • Fluent English speaking Availability • Up to 40 hours / week, • Location: 138 St John's Wood High Street Pay £13 / hour plus Tips Please note this is a full time role - refrain from applying if you can work less than 40 hours. Thank you

The Front Office Manager will oversee the daily front office operations of 26-apartment aparthotel - Kensington . Ensuring a seamless guest experience from arrival to departure. The role also includes responsibility for apartment checks in collaboration with Housekeeping and close coordination with Central Reservations to optimise occupancy and service standards. This is a key leadership role within our 26 Apart-Hotel, requiring strong operational oversight, excellent people management, and a hands-on, service-driven approach. This role is suited to a hospitality professional who takes genuine pride in service standards, leads from the front, and understands the importance of creating a confident, well-organised and guest-focused team environment. My client is seeking someone who is operationally strong, calm under pressure, and committed to maintaining the level of professionalism expected within a well-run Aparthotel. Key Responsibilities Lead the front-of-house operation and ensure consistently high standards of service Conduct apartment inspections following housekeeping, mark apartments as inspected or liaise with the Housekeeping Team Leader to address any issues found Liaise with Central Reservations to handle bookings, ensure email and telephone standards are met, prepare quotes for guests and travel agents, and ensure accurate availability and rate management Maintain a professional and welcoming environment for guests at all times Provide clear leadership and support to the teams Take ownership of guest experience, resolving issues promptly and professionally Ensure all procedures are followed and systems are used effectively Manage and oversee the use of Opera Cloud PMS Prepare and manage team rotas to support operational needs Support payroll administration and departmental organisation Oversee stock ordering and basic financial administration Maintain strong communication with all departments Support recruitment, onboarding and training Provide cover for team members as required; flexibility in working hours and duties is essential Identify areas where standards or performance can be strengthened and provide constructive coaching Maintain a well-organised and calm working environment, particularly during busy periods What We Are Looking For Proven previous experience in a similar role (Serviced Apartments or 4+ star Hotel) Strong operational knowledge of front office procedures and guest service delivery Experience using Opera Cloud PMS A confident and professional leader who leads by example Excellent interpersonal and communication skills High levels of organisation and attention to detail The ability to remain composed and solutions-focused in a busy environment A genuine commitment to maintaining strong service standards A hands-on approach and willingness to support the team operationally About You You will take pride in running a well-organised teams and in supporting them to deliver the level of service expected within a Central London boutique Aparthotel. You understand that strong hospitality leadership is visible, practical and supportive, and you are comfortable taking responsibility for the standards and atmosphere. Why Join Us If you are an experienced hospitality professional who values strong standards, teamwork and guest service we would be delighted to hear from you. Benefits ·Competitive Salary ·Meals on duty ·Discounted overnight stays at the Aparthotel and its sister property ·Career progression ·Referral Scheme “Introduce a Star” where you can earn up to £600* ·Upselling opportunities Applicants must have the legal right to work in the UK. Job Type: Full-time Pay: £35,000.00-£37,500.00 per year Benefits: Company pension Employee discount Referral programme Work Location: In person

Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an Supervisor/assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, Kitchen and bar teams, mentoring, motivating and inspiring them to deliver the best Caffe Concerto guest experience possible. In return, our assistant managers will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: -50% staff discounts in all our venues even on your days off -Extra service charge -Flexible weekly time table. -Annual holidays of 4 weeks. -Learning and development opportunities. -Free meals during working hours. Requirements: -Positive attitude and experience is required. -Must have the stamina to work full time be flexible and do long shifts. -Be able to reach, bend, stoop and frequently lift up to 50 pounds. -Possess excellent basic math skills and have the ability to operate a cash register or POS system.

30-40 hours a week, £14.50-£15.50 hour + cash tips, 2 days OFF. An opportunity to join a renowned Pancake Chain on the King’s Road Chelsea, with more than 50 years of service and a Management team with a proven track record for training and developing. Position available immediately customer and serviced focused Key holder cash handler managing till for daily opening And closing leading the floor staff with service and managing customer experience position available immediately

As the third step on our career pathway, our Supervisors excel at leading their teams with strong problem-solving skills. They inspire and support their colleagues, seamlessly bridging the gap between Managers and the wider team. BENEFITS + BEST BITS Transparent and fair TRONC Payments 60% of our management teams are people we have progressed internally Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all of our venues WHAT YOU'LL BE GETTING UP TO Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts Motivating your team by providing excellent support, training and encouragement Working with your management team to drive sales in your venue with the support of your team Proactive planning, preparation and briefing of the team Bringing ideas, processes and orgainisation to life Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses Having fun, laughing a lot and giving good vibes WHAT WE'RE LOOKING FOR Vibrant + energetic individuals A leader, someone who enjoys setting examples and answering questions An insightful and impactful human, who loves to see their team achieve A discipline for exceptional standards Problem solvers A natural with guests, someone who enjoys interaction Friendliness, playfulness and approachability A genuine desire to deliver a great experience to our guests Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

At Dome we are proud to be pushing out some of the best street food in London on the Southbank, and at major London and UK Wide Music Festivals. We are: Truffle Burger, Frank's Hot Dogs, Lucky's Hot Chicken, Meraki Greek Wraps, Okko Katsu, Papa Tacco's, and much more. We also work with some much loved street food brands from around the world, who we host at our guest residency series on the Southbank. We have many other projects and events around London alongside our two cult favourite Truffle Burger restaurants in Soho and Marylebone. We're looking for Supervisors to join us at UK Wide Festivals and our Southbank project. Join one of 6 brands or help us host international guest brands. Our Supervisors support the Unit Manager with the day to day running of the unit, making sure menu items look great and taste great, our team are happy and safe and deliver great customer service. Our menus are small, simple and super indulgent. You: • You're charismatic, kind and want to have a seriously busy and fun Summer full of new experiences, • You're looking for growth and development and a career in street food operations, festivals or events, • You have experience in quick-service or food retail, restaurants, food markets and festivals, • You get stuck in and are willing to help anyone on your team, • Our queues get seriously long- you can stay cool when things get going, • You love good food, good music and Summery festival vibes, • You want to give customers the best and keep standards high in a casual environment, • Looking for full-time or flexible hours The season will run from mid-April to mid-September, with ideally full-time availability. Availability to work Thursday, Friday, Saturday and Sunday's fairly consistently throughout the Summer is a must! We will keep going through the Autumn and Winter Seasons, with plenty of permanent availability for those who smash the Summer! More good stuff! • Access to incredible festivals and events with opportunities to see some headliners whilst not on shift!, • Fun, friendly, casual and seriously experienced team, • Rota's given way in advance for you to plan your time off throughout the season's, • Really good quality and style uniform provided, • Generous paid breaks, • Free food and drink on shift, • Award Winning Employee Assistance Program to support your health and wellbeing, • Bonus scheme for all team members - whatever your level Truffle Burger was founded in 2018. What began as a simple burger, trading from a van around London, grew into a cult favourite. The business has expanded from pop-ups, festivals, international collaborations and restaurants into a recognised brand with an ever increasing following to become DOME; a diverse portfolio and offering. As we continue to grow our teams, projects, ideas and national and international presence, we stay true to what made Truffle Burger special from day one.

Old Compton Brasserie is a stylish brasserie in the heart of Soho, known for its beautiful interiors, vibrant atmosphere and exceptional cocktails. Set in the middle of one of London’s most iconic neighbourhoods, we pride ourselves on delivering fantastic food, creative drinks, and warm, personable service in a trendy, high-energy setting. As an Assistant Manager, you’ll be a strong presence right on the restaurant floor, leading from the front during service, supporting the FOH team, and playing a key role in the day-to-day running of a busy Soho venue. This role is perfect for someone who thrives in a lively environment, loves engaging with guests, and enjoys being hands-on with their team. Key Responsibilities: • Lead, motivate, and manage the front-of-house team to deliver exceptional service., • Support recruitment and training, helping to build a confident, knowledgeable, and upbeat team., • Ensure smooth service during busy evenings and weekends, maintaining high brand standards., • Deliver outstanding hospitality, engaging with guests and confidently resolving any escalated issues., • Work closely with the kitchen and bar teams to ensure seamless service and a memorable guest experience. What We’re Looking For: • A friendly, charismatic personality with a genuine passion for hospitality., • A guest-focused mindset – ensuring every visitor leaves impressed., • Confident leadership skills and clear communication., • Strong organisational skills with the ability to multitask in a fast-paced Soho environment., • Previous experience in a high-volume restaurant, brasserie, or premium hospitality venue is essential., • What We Offer:, • Competitive salary with £45,000 OTE, • Weekly pay, • Complimentary meals on shift, • Team discount in sister restaurants, • Ongoing training and genuine opportunities for career progression If you’re ready to be part of a trendy, cocktail-led brasserie in the heart of Soho and take the next step in your hospitality career, we’d love to hear from you.

Yard Sale Pizza is on the search for an experienced General Manager to join our amazing team to run one of our brilliant shops in a vibrant London neighbourhood! In return you will receive a competitive base salary up to £38,000 per annum plus a generous bonus and excellent benefits! Our amazing and diverse teams are made up of chefs, front and back of house as well as our in-house drivers - you won't be dealing with third-party companies, just running a slick service of hand-made, hand-delivered pizza goodness! £35,000 - £38,000 OTE - £44,000+ Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 15 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 15 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. What will I be doing? • Dealing with all elements of management, including both kitchen and operations., • Supervising staff performance across all levels., • Reviewing periodic reports and adjusting operations to meet company KPIs., • Keeping your team motivated whilst bringing a great energy!, • Working with our marketing team to bring new business in and establish the shop in its location. What are we looking for? • We're looking for someone who absolutely loves to lead whilst setting a great example in the workplace., • Someone who has a keen understanding of driving sales and smashing targets!, • Someone with exceptional interpersonal skills., • An individual who has a few years experience as a GM would be amazing!, • It would be advantageous if you have previously worked within a takeaway setting. What's on offer: • Enviable hospitality hours which means you won't be working super-late!, • 28 days annual leave, • Cycle-to-work, • Tech scheme, • Company Pension Contribution, • Work from home allowance, • Birthday Present, • Free pizza on shift and brilliant discounts to enjoy with family and friends across all our shops!, • Staff parties throughout the year (we close all the shops!), • Fun away days and dinners throughout the year!, • Uniform and other merchandise to celebrate your milestones working with us, • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. We would love for you to grow with us as we expand and learn all aspects of the business!- we have had so many internal success stories ! We are a super fast-growing company with plenty of amazing opportunities so it's a really exciting time to join us! If this sounds good, then we can't wait to hear from you! Pizza \& Love, YSP