Assistant Manager

Management

18 July 2024185 views

Expires in 9 days

Job Title: IT Operations Technicians
About Us:
Genesis Communications Ltd is a leader in the Information and Communications Technology (ICT) sector, specializing in Data Centre projects. We are dedicated to innovation and client satisfaction, setting industry standards with our comprehensive range of services. Join us in London, United Kingdom, and be part of our commitment to excellence.

Why Join Us:
At Genesis Communications Ltd, we offer a stimulating work environment where your skills are valued, and opportunities for career advancement abound. Join our team and contribute to our continued success in delivering exceptional IT operations services.

Job Description:
Genesis Communications Ltd specializes in Data Centre and Cloud services, addressing the growing demands of our clients with a focus on excellence and innovation. As an IT Operations Technician, you will play a critical role in maintaining the operational efficiency of Data Central's technology systems across our European sites. This includes proactive monitoring, collaboration with IDC IT staff, site teams, and suppliers to address operational events promptly, and supporting Senior IT leaders in defining strategic IT initiatives. Your responsibilities will also encompass database administration, web content management, ensuring data security, and providing technical support for database-related issues. Additionally, you will contribute to project reporting activities and produce detailed management reports in English and Chinese formats.

Duties:
• Ensure and monitor Data Central's devices and technology systems at
European working sites are running smoothly.
• Follow up on operational events and collaborate closely with IDC IT staff, site
staff, and suppliers.
• Ensure timely response and handling of IDC operational events to ensure
smooth operations.
• Work with Senior IT leaders to identify and document the IT strategy.
• Assist Project and workstream managers in their reporting activities.
• Manage supplier relationships.
• Produce management reports in both English and Chinese formats.
• Perform database administration and maintenance.
• Manage web content updates and ensure data security and integrity.
• Provide technical support for database-related issues.

Skills and Qualifications:
• A degree in Information Technology, Computer Science, Mathematics and
Statistical Science, or a related field.
• Relevant certifications (e.g., ITIL, CompTIA A+) would be advantageous.
• Proficiency in both English and Chinese languages.

Experience:
• Previous experience in IT operations or a similar role is preferred.

Salary: £35,000 per year
Location: London, United Kingdom
Application Deadline: September 30, 2024


  • Experience
    Required
  • Languages
    English – Expert
  • Employment
    Full-time
  • Salary
    £17 – £18.5 hourly

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