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Business Development Manager

il y a 8 heures•6 vues

Job overview
IGOTFIXED LIMITED is a fast-growing UK-based e-commerce company specialising in the retail of smartphone and tablet repair parts. After years of success in wholesaling to repair shops, we have now fully transitioned to online retail, with a strong presence on Amazon UK and rapid expansion into Amazon marketplaces across France, Germany, Spain, Italy, and the US.
We are looking for a Business Development Manager who can act as a bridge between suppliers and global marketplaces - someone who understands international B2B dynamics, is experienced in building sales ecosystems, and thrives in a cross-cultural, fast-paced e-commerce environment.
Key Responsibilities

Responsible for developing new customer groups in the UK and Europe, formulating expansion strategies based on platform trends and market opportunities;
For existing customers, formulate upselling strategies, design personalized marketing campaigns and value-added services to increase repurchase rates and customer lifetime value;
Serve as the primary point of contact for key clients, providing dedicated support and continuous communication to ensure customer satisfaction and long-term cooperation;
Manage partnerships with Chinese manufacturers, responsible for price negotiations, production schedule coordination, and product quality monitoring to ensure supply chain stability;
Collaborate cross-functionally (procurement, finance, and marketing) to implement pricing, inventory, and promotional strategies;
Build and optimize the customer management (CRM) system, analyze customer data, and develop refined follow-up and maintenance strategies;
Use platform operation data and financial indicators to support sales decisions, pricing strategies, and international market expansion planning;
Lead, train, and guide a high-performing international sales team, establishing a structured onboarding process, product knowledge training, and performance evaluation system to improve team efficiency and collaboration.

Who are we looking for (qualifications, experience and skills)
Qualifications & Experience:

10 + years of experience in business development, international sales, or cross-border e-commerce, ideally in the electronic technology industry.
Financially literate; able to conduct sales forecasting, budget planning, and ROI analysis to support strategic decision-making.
Proven ability in developing and managing business relationships with Chinese clients, partners, or manufacturers, including strategic cooperation, contract negotiation, and long-term account growth.
Hands-on experience expanding into e-commerce platforms, such as Amazon, with a successful track record in online growth.
Demonstrated capability in building and leading international sales teams, from recruitment and onboarding to performance coaching and KPI delivery.
Experience working across both B2B and B2C channels, with an understanding of cross-border trade dynamics and digital commerce operations.

Skills:

Fluency in English and Mandarin, serving as a key communication bridge between UK operations, international expansion initiatives, and Chinese partners.
Exceptional interpersonal and negotiation skills, with experience handling strategic client relationships across cultures.
Strong analytical thinking and financial acumen, including the ability to interpret performance data, manage budgets, and influence pricing strategies.
Advanced proficiency in Microsoft Excel and CRM tools, with the ability to implement and manage data-driven sales processes.
Adaptable, proactive, and solution-oriented, comfortable operating in a fast-paced, international environment.