Morrisons Daily convenience store: The business serves local communities with everyday groceries and essential goods, with store operations covering inventory management, stock replenishment, logistics coordination, and customer service.
We are looking to recruit a Business Support Officer to support daily operational processes and ensure smooth and efficient store performance.
Key Responsibilities
- Assist with in-store inventory management, including stock intake, stock recording, and regular stock checks to ensure accuracy
- Monitor and support stock replenishment processes, coordinating with distribution centres to ensure timely deliveries
- Verify supplier delivery notes and invoices, ensuring consistency with internal records
- Support sales data tracking, including daily sales reporting and basic analysis of fast/slow-moving products
- Assist with order processing, including online and click-and-collect orders
- Monitor delivery and logistics status, identifying and resolving delays or discrepancies
- Support store management with rota coordination, operational reporting, and administrative tasks
- Maintain accurate records, documentation, and system data entries
- Assist with handling customer-related issues such as order discrepancies, refunds, and basic complaints
Requirements
- Strong organisational skills with the ability to manage multiple operational tasks
- Basic data handling skills, with proficiency in Excel for data tracking and reporting
- Good communication skills, able to coordinate with suppliers, delivery teams, and in-store staff
- Problem-solving ability to handle routine issues related to stock, orders, and logistics
- Previous experience in retail, convenience stores, or warehouse operations is preferred
- Familiarity with store operations such as stock control and replenishment is an advantage
- Fluent in English for daily workplace communication
- Detail-oriented, responsible, and able to work in a fast-paced retail environment