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Cafe Manager - Toast Stores ltd - London

Management

3 hours ago11 views

Cafe & Restaurant Manager – Toast Stores, Springfield Park, SW17
About Toast Stores
Toaststores isn't just another cafe – it's a community hub in the heart of Springfield Park. Founded by two Shannon College graduates, Toast Stores is about more than food and coffee. It's about connection, kindness, and creating daily moments of joy for our guests.
We're on an exciting journey of growth and evolution – and we're looking for an experienced Cafe & Restaurant Manager to lead our team and help shape the next chapter.


What You'll Be Doing
Leadership & People Management

  • Lead, inspire, and motivate both our front-of-house (FOH) and back-of-house (BOH) teams
  • Work hand-in-hand with our Head Chef to ensure FOH and BOH are a well-oiled machine, aligned and communicating effectively
  • Recruit, train, schedule, and develop staff to reach their potential
  • Build a culture of accountability, kindness, and teamwork
  • Provide regular feedback, coaching, and support
  • Handle conflict resolution and maintain open, respectful communication
    Delivering the Guest Experience
  • Ensure exceptional service standards are consistently met
  • Partner with the Head Chef to ensure a seamless link between kitchen output and FOH service
  • Handle guest feedback and complaints in a proactive, positive way
  • Maintain the welcoming, community-focused atmosphere Toast Stores is known for
  • Build strong relationships with our park community and regular guests
    Operational Excellence
  • Oversee all daily operations, from opening to close
  • Work with the Head Chef to align service flow, menu execution, and daily specials
  • Ensure compliance with health, safety, and hygiene regulations
  • Manage stock, ordering, deliveries, and supplier relationships
  • Monitor and control food, beverage, and labour costs to maintain profitability
  • Track wastage, portion control, and margins in collaboration with the kitchen
  • Oversee cash handling, reconciliation, and financial reporting
    Business Growth & Development
  • Work closely with the founders on new initiatives and improvements
  • Drive sales through promotions, events, and seasonal offerings
  • Collaborate with the Head Chef and FOH team on menu planning and launches
  • Analyse performance, produce reports, and identify opportunities to improve profitability
  • Suggest and implement operational efficiencies to support growth
    What We're Looking For
    Essential Experience & Skills
  • Minimum 3 years' proven experience in a cafe, restaurant, or hospitality management role
  • Demonstrated ability to lead, manage, and motivate FOH and BOH teams in a busy environment
  • Proven experience working closely with chefs and kitchen staff to ensure smooth operations
  • Strong commercial awareness, with experience managing costings, budgets, and profitability
  • Knowledge of stock management, food safety, and compliance standards
  • Hands-on leadership style – willing to step in wherever needed
  • Strong problem-solving, organisational, and time management skills
  • Confident with scheduling, admin, and cash handling systems
    The Toaststores Personality
  • Genuine passion for hospitality and creating memorable guest experiences
  • A leader who leads with empathy, respect, and positivity
  • Flexible and adaptable, thriving in a fast-paced, evolving environment
  • High personal standards – from service to cleanliness
  • Community-minded and committed to building something meaningful
    Practical Requirements
  • Must have the right to work in the UK (valid UK work visa or citizenship)
  • Please consider your commute time to Springfield Park, SW17 – reliability and punctuality are essential for this role
  • Availability to work flexible hours, including weekends
  • Physical ability to work in a high-volume cafe environment
  • Food Safety Level 2 (or willingness to obtain)
  • Excellent communication and emotional intelligence
    What We Offer
  • Competitive salary, based on experience
  • The opportunity to be part of a growing, ambitious business
  • Beautiful working environment in Springfield Park
  • Genuine family atmosphere where your voice matters
  • The chance to make your mark and help shape Toast Stores' future
  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Salary
    £30,000 – £32,000 yearly
  • Benefits
    Bonus Scheme

pin iconSpringfield Drive, SW17, London

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Restaurant managerLondon

Cafe • 1-10 Employees

Hiring on JOB TODAY since January, 2025

Toaststores is located in London's newest park, we are family run business who want to offer exceptional food & beverage, our ethos is about having fun & being part of an exciting journey.

James D. avatar icon
James D.Active 3 hours ago
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