Community Associate

Here at PRS Recruitment we are looking for Reservation Agents for the festive period to work with one of our clients who are a collection of London’s most luxurious restaurants. As Reservations Agent, you will be part of the Reservations Team for the restaurants and will be based at our Clients head office. The role: · 5 days over 7, must be flexible with working weekends. · Shifts are 9-6pm, 10-7pm and 11-8pm. · The role will start from 11th November and run until the end of the year. You must be fully available throughout this period (Closed on Christmas day). · £15 per hour (this includes holiday pay with in the pay rate) Duties: · Receive incoming reservation requests from customers and record their details, including name, contact information, party size, date, and time of reservation, special requests. (e.g., dietary preferences, celebrations), and any other relevant information.) · Provide excellent customer service by being courteous, friendly, and attentive to customers' needs and preferences. Answer any queries customers may have regarding the restaurant, its offerings, and reservation policies. · Use the restaurant's reservation management system effectively to input and manage reservations, update the status of reservations, and ensure accurate seating arrangements for different party sizes. · Coordinate with restaurant hosts, servers, and management to ensure the seamless flow of reservations and to meet guests' needs efficiently during peak hours. · Enforce and adhere to the restaurant's reservation policies, such as cancellation policies, deposit requirements for large groups, and any other relevant rules.

Sales & Customer Service Representative – Field Sales (Commission-Based Only)  Are you ready for a fresh challenge in sales and customer service? We're expanding our team and looking for driven individuals to represent top brands, connect with customers, and earn based solely on your performance.  About Us: We’re a dynamic sales and marketing company known for our exceptional customer service through direct, face-to-face interactions. As demand for our expertise grows, we’re on the lookout for talented people to join us in delivering a 5-star customer experience.  Your Role: As a Sales & Customer Service Representative, you will:  Represent our clients in residential campaigns and engage directly with potential customers. Promote products and services while building strong customer relationships. Close sales deals and consistently meet or exceed individual targets. Training & Development: No experience? No worries! We provide comprehensive training at no cost to you and ongoing support to ensure you have everything you need to thrive in your role.  Compensation:  Commission-Based Pay Only: Your earnings are directly tied to your sales performance. Weekly Payouts: Get paid weekly based on your results. What’s in It for You:  Unlimited Earning Potential: The more you sell, the more you earn. Career Growth: Clear paths for development and promotion within our growing company. Travel Opportunities: Occasional industry events and networking opportunities. Continuous Coaching: Regular guidance to help you reach your personal and professional goals. What We’re Looking For: Excellent communication and interpersonal skills. A strong drive to succeed in a performance-based environment. The ability to work independently as well as collaboratively within a team. No prior experience required—just bring your motivation and willingness to learn! If you're looking to launch or advance your career in sales and customer service, we'd love to hear from you. Apply today and start your journey with us!

**Customer Service Assistant at Tacosmash ** (Immediate Start, Full-Time, Part Time, Flexible schedule). *Experience as Barista would be preferred though not essential. Join the vibrant team at Tacosmash, where flavor meets fun! We're in search of an energetic and personable Customer Service Assistant to help us deliver exceptional dining experiences to our guests. If you're passionate about food, love interacting with people, and thrive in a fast-paced environment, you might just be the perfect fit for our team. Key Responsibilities: - Warmly greet guests as they enter and ensure a memorable farewell as they leave, making them want to return. - Take orders with accuracy, providing recommendations and upselling our delicious menu items to enhance the customer experience. - Process transactions efficiently, handling cash and card payments with attention to detail. - Resolve any customer queries or concerns with empathy and professionalism, ensuring customer satisfaction. - Assist in maintaining the cleanliness and orderliness of the dining and counter areas, adhering to health and safety standards. - Participate in inventory control, ensuring stock levels are maintained for uninterrupted service. - Stay knowledgeable about our menu items, promotions, and any changes to share with customers effectively. - Work collaboratively with kitchen staff to ensure order accuracy and timely preparation. Requirements: - A positive, outgoing personality with excellent communication skills. - Previous experience in customer service IN a fast-food environment is preferred but not essential. - Ability to work efficiently both independently and as part of a team. - Flexibility to work in shifts, including weekends and evenings. - Basic math skills for handling transactions. - Must be eligible to work in the UK. We Offer: - A competitive hourly wage. - Flexible scheduling to fit your lifestyle. - A supportive and inclusive work culture where       everyone is treated like family. - Employee discounts on our mouthwatering menu. At Tacosmash, we believe our team is the secret ingredient to our success. If you're ready to bring your enthusiasm and skills to our team, apply today and help us spice up our customer's lives, one taco at a time! We can't wait to meet you!

About Us: We are a dynamic and customer-focused company dedicated to delivering outstanding service and support. As a part of our friendly team, you will play a crucial role in ensuring that every customer experience reflects our commitment to quality and satisfaction. Role Overview: We are seeking an enthusiastic and motivated Customer Service Assistant to join our growing team. In this role, you will be the first point of contact for our customers, helping to resolve their inquiries and providing them with helpful, friendly, and effective assistance. You’ll need strong communication skills, a positive attitude, and a genuine passion for customer service. Key Responsibilities: - Respond to customer inquiries through our online support channels in a timely and professional manner - Provide accurate information regarding products, services, and policies - Assist customers with resolving issues and complaints, escalating where necessary - Maintain and update customer records and documentation - Work collaboratively with other departments to ensure customer satisfaction Requirements: - Previous experience in a customer service or support role is advantageous - Excellent communication and interpersonal skills - Strong problem-solving abilities and attention to detail - Ability to work effectively under pressure and manage time efficiently - Proficiency with basic computer applications (e.g., MS Office) Benefits: - Competitive salary - Opportunity for career development and progression - Supportive and friendly working environment - Additional company benefits (to be discussed at interview) How to Apply: If you are passionate about delivering excellent customer service and are excited to contribute to our team, please click 'Apply Now' to submit your CV and a brief cover letter. We look forward to hearing from you!

About Us: We are a dynamic and customer-focused company dedicated to delivering outstanding service and support. As a part of our friendly team, you will play a crucial role in ensuring that every customer experience reflects our commitment to quality and satisfaction. Role Overview: We are seeking an enthusiastic and motivated Customer Service Assistant to join our growing team. In this role, you will be the first point of contact for our customers, helping to resolve their inquiries and providing them with helpful, friendly, and effective assistance. You’ll need strong communication skills, a positive attitude, and a genuine passion for customer service. Key Responsibilities: - Respond to customer inquiries through our online support channels in a timely and professional manner - Provide accurate information regarding products, services, and policies - Assist customers with resolving issues and complaints, escalating where necessary - Maintain and update customer records and documentation - Work collaboratively with other departments to ensure customer satisfaction Requirements: - Previous experience in a customer service or support role is advantageous - Excellent communication and interpersonal skills - Strong problem-solving abilities and attention to detail - Ability to work effectively under pressure and manage time efficiently - Proficiency with basic computer applications (e.g., MS Office) Benefits: - Competitive salary - Opportunity for career development and progression - Supportive and friendly working environment - Additional company benefits (to be discussed at interview) How to Apply: If you are passionate about delivering excellent customer service and are excited to contribute to our team, please click 'Apply Now' to submit your CV and a brief cover letter. We look forward to hearing from you!

Jamavar, an exquisite fine-dining destination based in the heart of Mayfair, is looking for an experienced Reservationist to join our dynamic team. We pride ourselves on offering our guests an unforgettable dining experience, blending the rich flavours of India with world-class service. If you're an organised, people-person with a passion for hospitality, we want to hear from you! Key Responsibilities - Handle Enquiries: Be the go-to person for all reservation-related queries. - Maximise Revenue: Convert enquiries, recognise business prospects, and upsell services whenever possible. - Cross-department Collaboration: Work closely with all departments to ensure top-notch service. - Maintain Standards: Ensure all paperwork is accurate and complete, including catering requirements, booking supplements, and payment details. - Knowledgeable Service: Know our food and drink menus inside out to respond effectively to customer enquiries. - Admin Duties: Handle general administration tasks. - Health and Safety: Follow procedures and report any hazardous situations or accidents to management. - Team Collaboration: Prepare function sheets and work as part of a cohesive team. Qualifications - Fluent in English - Knowledge of SevenRoom and OpenTable systems - IT literacy, with experience in packages such as Excel, MS Word, etc. - Exceptional time management and organisational skills - Excellent telephone and communication skills - Friendly yet professional work ethic What We Offer - Competitive salary - A collaborative work environment - Opportunities for professional development and growth - The chance to be part of a fun and forward-thinking team - Employee discounts at some of the most prestigious restaurants in Mayfair Ready to bring your sparkle? We can’t wait to hear from you!