Crew Member

Job Summary: Organic Restaurant Management Limited is seeking a dedicated and personable Customer Care Assistant to join our team. As a Customer Care Assistant, you will be the first point of contact for our guests, ensuring a positive and welcoming experience. If you have excellent communication skills, a passion for customer service, and the ability to handle inquiries and issues with professionalism, this role is ideal for you. Duties: Provide outstanding customer service by greeting and assisting guests with inquiries, reservations, and any concerns they may have. Manage and resolve customer complaints promptly and efficiently, ensuring customer satisfaction. Maintain a positive and welcoming environment in the restaurant, ensuring that all guests feel valued and appreciated. Assist with phone and email inquiries, providing accurate information about menu items, reservations, and other customer-related matters. Support the restaurant team in ensuring smooth operations during peak hours, including managing customer flow and seating arrangements. Adhere to company policies and procedures, maintaining high standards of service at all times. Collaborate with the kitchen and service staff to ensure timely and accurate order processing and delivery. Qualifications and Experience: Experience: Prior experience in a customer service role is essential, particularly in a hospitality or restaurant environment. Customer Interaction: Strong interpersonal skills and the ability to interact effectively with customers are essential for this role. Language Skills: Fluency in English is essential. Additionally, fluency in any European language, such as Russian, German, French, Spanish, or Italian, is required. Proficiency in additional languages is advantageous. Ability to handle high-pressure situations with poise and professionalism. A positive attitude and a strong commitment to providing excellent customer service. Shifts and Work Schedule: Shifts: Morning, Day, and Night shifts are available. Working Hours: between 9:30 AM - 12:00 Midnight Additional Information: Commute/Relocation: Candidates must reliably commute or plan to relocate to London before starting work (preferred). Work Authorization: United Kingdom Work Location: On-site, London. Join our team at Organic Restaurant Management Limited and become an integral part of delivering exceptional customer experiences. We look forward to welcoming you on board! Job Type: Full-time Pay: £11.50-£14.50 per hour Expected hours: 35 – 40 per week Benefits: Company events Company pension Discounted or free food Employee discount Flexitime Schedule: Day shift Night shift Work Location: In person Expected start date: Immediately

Oita, Japanese Restaurant in Soho is searching for a quick and professional Waitress/Waiter to join our team, ensuring each guest is welcomed warmly, whilst making their time with us a memorable one by providing our guests with the finest food and beverages, accompanied by, friendly, efficient and flawless service throughout their experience. Between 35-40 hours a week including all Fridays, Saturdays and Sundays. Experienced candidates only, minimum 2 years. Awards: -£11.44/h + service charge + tips -holiday pay -30% Discount on food when dining with friends or family -Meals on Duty -Job training and excellent internal growth opportunities -30% Discount at Green Rooms Hotel Skills required: -Experienced in a fast-paced and high-volume restaurants -Fast learner with ability to work fast and efficiency -Has the attention to details -Has the ability to maintain set processes and standards -Professional with to can-do attitude -Teamplayer

About Us: The Golden Anchor is a well-loved gastro pub located in the heart of Nunhead, blending the warm, vibrant flavors of the Caribbean with classic British pub culture. We pride ourselves on delivering exceptional food and drink in a welcoming, community-focused atmosphere. Our rich heritage and connection to Caribbean traditions make us a unique spot for both locals and visitors, offering a dynamic and lively environment. Role Overview: We are seeking enthusiastic and personable Front of House Team Members to join our Golden Anchor family. As a key representative of our pub, you will be the first point of contact for our guests, ensuring they feel welcomed and looked after from the moment they walk in. If you have a passion for great food, drinks, and service with a Caribbean twist, this is the role for you! Key Responsibilities: • Customer Service: Greet guests with a warm and friendly demeanor, ensuring they feel at home. • Taking Orders: Efficiently take food and drink orders, providing recommendations and insights into our Caribbean-inspired menu. • Service Excellence: Deliver food and drinks to tables, ensuring the highest standards of service at all times. • Bar Support: Assist behind the bar as needed, serving drinks and engaging with customers in a lively and professional manner. • Maintain Cleanliness: Ensure the front of house area is always clean, tidy, and welcoming for guests. • Problem Solving: Address customer queries and issues promptly, ensuring satisfaction and a memorable experience. • Teamwork: Work closely with the kitchen and bar staff to ensure smooth operation and communication across all areas of service. • Knowledge Sharing: Stay informed about the pub’s menu, including Caribbean-inspired dishes and drinks, to confidently recommend and explain options to guests. What We’re Looking For: • Previous experience in a similar role (pubs, restaurants, or bars) is preferred but not essential. • A friendly, outgoing personality with strong communication skills. • Ability to work well under pressure in a fast-paced environment. • A passion for Caribbean culture, cuisine, and providing excellent customer service. • Strong teamwork skills and the willingness to support colleagues across all areas of the pub. • Flexibility to work evenings, weekends, and public holidays as needed. What We Offer: • A fun, dynamic, and inclusive work environment in a beloved local pub. • Opportunities for growth and development within the team. • Competitive pay and tips. • Staff discounts on food and drink. • Being part of a pub with a rich Caribbean heritage and a great local community. - None contributory pension scheme. If you’re excited about creating memorable experiences for our guests and working in a pub that brings Caribbean warmth and flavor to Nunhead, we’d love to hear from you! The Golden Anchor 23 Evelina Rd, Nunhead, London SE15 2DX

Position: We are currently seeking enthusiastic and dedicated waiters to join our dynamic team. If you have a passion for excellent customer service and enjoy working in a fun and fast-paced environment, we want to hear from you! Responsibilities: Greet and seat guests with a friendly and welcoming attitude Take accurate food and drink orders and relay them to the kitchen staff Serve food and beverages promptly and efficiently Ensure guests have an enjoyable dining experience by providing attentive and personalized service Handle payments and operate the POS system Maintain cleanliness and organization of the dining area Requirements: Previous experience as a waiter or in a customer-facing role is preferred Excellent communication and interpersonal skills Ability to work in a fast-paced environment and handle busy periods with grace Strong attention to detail and a commitment to delivering high-quality service Flexibility to work various shifts, including weekends and holidays A positive and team-oriented attitude What We Offer: Weekly pay Competitive pay A fun and energetic work environment Opportunities for career growth and development Discounts on all the sister's restaurants.

** Job Type: Full Time** ** Salary: £15.00 to £16.00 per hour** Located within the iconic St Pancras International Station, St Pancras Brasserie by Searcys is home to the longest Champagne bar in Europe and offers the ideal escape to sit back and soak up the charm of the magnificent station. As a Waiter you will receive the following industry leading benefits: - 50% discount across Searcys venues - Enrolment into the Searcys pension scheme - Up to 38 days annual leave (dependant on job role) - Access to everyday discounts and communication portal - Employee assistance programme - Enrolment into Searcys Champagne School - Meals provided on shift when working within one of our venue. - Discount off overnight stays in London - Your birthday off to celebrate in style - A day off to volunteer / give back to the charity of your choice Job Description We are looking for an experienced and dedicated Waiter to assist the restaurant managers in the day to day running of the Business. As a Searcys waiter you will be required to run the floor, understanding and delivering all guests requirements and offering seamless service, food and drink.

We are now looking for a FULL TIME Commis Waiter/Waitress to join the team at Lucky Cat by Gordon Ramsay at 22 Bishopsgate. This is our biggest culinary adventure yet and the UK’s most highly anticipated new opening. Lucky Cat is one of five new, unique Gordon Ramsay Restaurant experiences coming to 22 Bishopsgate and will be Europe’s tallest restaurant - Asian inspired small plates, Robata grills, sushi and sashimi, exquisitely crafted in the open kitchen and raw bar. Each dish is designed to be shared socially at the centre of the table. London’s iconic skyline will welcome a new pinnacle of dining at 22 Bishopsgate, with each venue boasting breath taking, unparalleled views across the city. THIS IS A FULL TIME POSITION What you do as a Commis Waiter/Waitress: - You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences - You thrive on teamwork and support the management team to guarantee guests always have a fully positive dining experience · - You’re keen to use your interpersonal skills, energy, and passion for food to ensure the highest standards and performance targets are constantly achieved What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels - Discounted membership and access to hundreds of gyms, studios, fitness classes through WellHub subscription - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels - Amazing family meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.

Bar Waiter 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Bar Waiter to join our First Floor Team. The company benefits our Bar Waiter will receive are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of our Bar Waiter are: - Ensuring a fast and efficient service is provided to members and their guests. - Preparation of classic and modern cocktails as well as full drinks. - Table service to members and their guests The Experience & Qualifications required of our Bar Waiter are: - Experience working within a similar role - Experience of working in a luxury hotel, restaurant or private member’s club advantageous The working hours: - Shifts are 9 hours between Monday - Saturday and between 11am - 3am on a rota basis. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel you would like to join us as a Bar Waiter at 5 Hertford Street then apply by forwarding your up to date CV.

Host/Waitress Combined Role Description: Responsibilities: Greeting and Seating: Warmly welcome guests upon arrival. Manage reservations and walk-ins, efficiently seating guests to optimize table usage. Provide menus and introduce the dining experience. Order Management ( off peak ) : Take accurate food and beverage orders while suggesting menu items and specials. Communicate special requests to the kitchen. Customer Interaction: Be the primary point of contact for guests, ensuring their needs are met from arrival to departure. Address questions about the menu and offer recommendations tailored to guest preferences. Food and Beverage Service: Serve dishes and drinks promptly and professionally. Ensure tables are attended to throughout the meal, offering refills or additional orders as needed. Table Management: Clear and reset tables quickly for the next guests. Monitor the dining area to anticipate and address guest needs. Payment Processing: Provide accurate checks, process payments, and thank guests for visiting. Waitlist Oversight (During Peak Times): Maintain an organized waitlist, communicate expected wait times, and manage guest flow effectively. Key Skills Needed: Excellent multitasking abilities to balance hosting and serving responsibilities. Strong communication and interpersonal skills to provide a seamless dining experience. Attention to detail to manage orders and table turnovers efficiently. Positive and professional demeanor to create a welcoming environment.

Based in Chiswick W4 > Hours - 35-40hrs per week - Weekdays & Weekends Salary - Starting at £11.44 - tronc Daily & service charge.Responsibilities: Demonstrate personality and warmth towards customers and colleagues and be an ambassador of Le Vacherin Keep an eye on tables and alert waiting staff if customers require assistance Arrange tables for large parties and prepare the restaurant floor Assisting in preparation for service Collaborate with waiting staff to ensure that tables are cleared, cleaned, and ready for the next party Assist in washing dishes if the kitchen staff fall behind during the busier times of the day Communicating any issues with the managers or supervisors. Demonstrating a positive approach to own role and teamwork and acting as a role model to new members of the team Personal Attributes & Skills Required: Confident in a busy, high-end environment Good communication skills / Attention to detail Enthusiasm to develop your skills and knowledge plus those around you Adaptability to change and willingness to embrace new ideas and processes Positive and approachable manner / Team player qualities Desire to advance their career with us at Le Vacherin and further develop within the team Career Development: Food Safety / First Aid / Health & Safety in the Workplace – Once the probationary period has passed, we will ensure that the employee has all the relevant training/study materials to complete all courses. Language & Personal Development Courses - We offer lessons and study materials in both English & French and a variety of Personal Development courses available to all staff members with all costs covered by the Company. Staff Perks Daily Meals On Duty 50% Employee Discount off Food Items for Family and friends