Customer service managers

Join our vibrant team at Chango Richmond, where we're not just about great coffee but also the amazing world of Argentinean empanadas! We're a close-knit, multicultural crew passionate about delivering memorable experiences to our customers. We're on the lookout for enthusiastic individuals to be part of our team. As an Empanada Maestro, you'll be the friendly face of our brand at the Richmond shop. Your role will include heating up delicious empanadas, taking orders, engaging with customers, and maintaining a clean and inviting atmosphere. Requirements: - A love for empanadas. - Exceptional customer service skills. - Basic knowledge of empanada hospitality operations. - Flexibility to work shifts, including mornings, afternoons, evenings, and weekends. If you have a passion for tasty empanadas and enjoy providing outstanding service, join us! We can't wait to meet you soon!

DevOps Engineer City of London £Competitive plus strong bonus and benefits Azure, Terraform, Data Tooling DevOps Engineer is sought to join a highly prestigious financial services organisation. This is a key role that will see you taking responsibility for developing Microsoft Fabric related DevOps processes, ensuring the correct balance between environmental control and ensuring Data Engineering teams have the flexibility to work efficiently. You will create bespoke modules in Terraform and actions in GitHub (or Azure DevOps) to support CI/CD workflows. You will also liaise with teams across the business to ensure the platform meets all security and performance requirements. Key Responsibilities Develop standards and strategies to manage the deployment of assets into the Microsoft Fabric ecosystem. Where required create custom actions in GitHub/Azure DevOps that use the Microsoft Fabric APIs. Where required create custom terraform modules to ensure Microsoft Fabric configuration is held as infrastructure as code. Work with Data Engineers to create the development environments engineers will use to develop and deploy products in Microsoft Fabric. Work with data owners around the business to ensure source data systems can be securely accessed. Ensure security best practices are followed. BCP/DR strategy. Work with other members of the central platform team to monitor the Microsoft Fabric feature roadmap and integrate new features into the established eco-system. Work with other members of the central platform team to define an efficient project process to deliver new data products. Key Technical Skills and Experience Terraform Modules Infrastructure as code GitHub/Azure DevOps Azure Data Factory Azure Synapse CI/CD including Databases Databricks GitHub Actions/Azure DevOps Tasks Monitoring in Azure Release Management Experience Microsoft Fabric (not essential) Minimum 6 years working in a cloud environment managing data engineering products.

Job Title: Social Media & Marketing Manager Temp (Maternity Cover) Location: Hybrid/Remote – 1 day per week (Tuesdays) in office. Shepherd’s Bush, London. Contract: Temporary (April 1, 2025 – August 1st, 2025) Salary: £40,000 Pro rata Full Job Description We are looking for a creative and proactive Marketing Temp to cover maternity leave from April 1, 2025, to August 1st, 2025. Working closely with our current head of marketing during April and then reporting directly to our CEO, the successful candidate's role will be to support, maintain and enhance the impeccably high standards of implementation and delivery across the day-to-day activities of the brand. This role requires an individual that has all round marketing knowledge with a strong focus on content creation and social media management. This role will involve working with both US and UK team members, agencies and brands. You’ll be working on a hybrid basis, with one day per week in our Shepherd’s Bush shared working space. You must be able to independently develop recipes using our products and film, edit and post this content to social media. Qualifications / Experience required: Bachelor’s degree Marketing experience: 3-5 years Social media experience: minimum of 3 year This is a brilliant opportunity for an ambitious and self-driven candidate to join a rapidly growing and exciting company where your responsibilities will include: Content Creation & Social Media: Owning, maintaining and adapting The Foraging Fox social media content plans and calendar according to in-store and online retail promotional / awareness building activities. Develop, film, and edit high-quality recipe videos independently. Write engaging copy for Instagram, LinkedIn, events, and website content. Promote user engagement, increase numbers of followers and direct D2C sales. Brand & Event Management: Leading the calendar of consumer events / festivals and trade shows for both the UK and US and develop the consumer journey experience on site. Edit and prepare marketing assets for campaigns and activations. Coordinate deliveries and show briefs for events and brand initiatives. Attend UK events and manage setup/ takedown. Manage staff and capture content for social media. Influencer Management: Communicate with existing influencers. Source new content creators, plan deliverables. Arrange product send-outs. Website Management: Update news section. Manage any new website changes needed. Update website photography to reflect any product changes. Photography/Graphic & Asset Management: Keep shared dropbox files for photography up to date with most recent photography Create briefs for photoshoots and book photography. Work with a number of external agencies both UK and US to ensure retailer photography is correct and where necessary fix any errors. Main point of contact for in-house marketing teams amongst our retail partners. Drafting marketing materials, web copy, brochure copy and consumer liaison copy. Being responsible for briefing third party creative teams on execution e.g. ad/banner artwork and photography bibles, as examples. Use Canva & Photoshop to create and edit briefs, presentations and decks. About You: Proven experience in social media content creation and video editing. Confident in working independently Copywriting skills for social media, events, and websites. Highly organized with experience in event planning and logistics. Able to prioritize tasks and work efficiently within deadlines. Why Join Us? - Opportunity to work in a fast-paced, creative environment. - Gain hands-on experience with a global brand. - Hybrid with a collaborative team. How to Apply: Apply with CV and link to portfolio (Must including examples of recipe/ food video content) Only candidates that apply with this will be considered. Interview process: Stage 1: Initial chat with Head of Marketing Stage 2: Chat with CEO & Head of Marketing Stage 3: Meet the team + Present example project. Stage 4: Feedback given/ Final offer if successful. Job Types: Full-time, Temporary Contract length: 4 months Pay: £40,000 Pro rata Schedule: Monday to Friday Work Location: Hybrid remote in London W6 7NL Start date: 01/04/2025

Mobile Service Engineer for a small company. Area: London, Surrey, Kent, Essex, Sussex HVCA Maintenance, working to PPM schedules experience in plumbing or newly qualified with a qualification NVQ Level 2 . We require a self-motivated person with initiative to work alone & part of a team, also require to be on call every 3 weeks. Full Driving Licence required, Vehicle provided (Van) Good Company Package. Salary subject to experience.

Role Type: Freelance/ Part-Time, Full-Time Location: Local (KT2) We are a London-based start-up consultancy focused on developing brands, experiences and teams within lifestyle industries. We believe in nurturing talent, fostering creativity, and helping individuals grow to their full potential. We are expanding our team and looking for passionate, motivated, and creative individuals to work closely with the Creative Director and bring ideas to life. Whether you're a student, recent graduate or or Experienced Filmmaker what matters most is your attitude, eagerness to learn, and ability to think outside the box. - Creativity - Flexibility - Resourceful - Problem Solving - Time management - Attention to detail - Focus on Quality - Technical Knowledge - Thinking outside of the box - Visual Storyteller - Strong Communicator - Versatile Skill Set - Self-motivated & Proactive - Collaborative Spirit - Leadership & Mentorship - Adaptable & Open to Feedback - Optimistic Responsibilities: - Create compelling short films, brand storytelling content, and creative video projects that align with brand values and identity. - Work with the Creative Director to develop visual concepts and translate them into cinematic experiences. - Manage the cinematography, lighting, and camera setups for shoots. - Edit and post-produce video content to ensure high-quality final deliverables. - Collaborate closely with other creatives, including editors, motion designers, and photographers, to ensure cohesive storytelling. - Stay current on trends and techniques in filmmaking and cinematography. - Oversee pre-production planning, including script development, storyboarding, location scouting, and equipment selection to ensure smooth execution of the shoot. - Ensure proper post-production workflow, including sound editing, color grading, and visual effects integration, maintaining consistency and creativity throughout the process. - Manage project timelines and deliverables, ensuring that each project is completed on schedule and meets all deadlines. - Maintain strong communication with clients and stakeholders to ensure their vision is accurately brought to life while incorporating feedback. - Assist in developing creative briefs and pitches for potential projects, helping the team secure new opportunities and business. - Contribute creative ideas and innovative solutions to projects, helping push the boundaries of visual storytelling and cinematography. - · Handle equipment maintenance and troubleshooting, ensuring all tools and gear are in working order before and during shoots. - Qualifications: - Proven experience in filmmaking and cinematography. - Proficiency in cinematography equipment and techniques, including lighting, camera operation, and post-production. - Strong portfolio demonstrating your work in short films and brand storytelling. - Creativity, storytelling ability, and attention to visual details. - Strong communication skills and the ability to work in a collaborative team environment. - Experience in editing and post-production workflows, including color grading, sound design, and visual effects, to ensure the final product is polished and professional. - Knowledge of current filmmaking trends and technologies, staying updated with new filming equipment, software, and industry best practices. - Familiarity with various film genres and the ability to adapt style and approach based on project needs. Candidate Specifications: - Must be able to travel to KT2 and be flexible to move around London for content creation and events. - Must have own equipment, including camera, lighting, microphones, and props. (We are open to discussing equipment hire options if needed.) Salary - Salary based on performance, experience, skills, and attitude. - KPIs and targets will be set, with the opportunity to earn performance-based bonuses.

Job Title: Customer Manager & Assistant Location: Remote (Work from Anywhere) Job Type: Full-Time About Us: Hidex is a forward-thinking company committed to delivering exceptional service and value to our clients. We believe in building strong relationships and providing personalized solutions to meet our customers' needs. As we continue to grow, we are looking for a dedicated and organized Customer Manager & Assistant to join our team remotely. Job Description: We are seeking a proactive and detail-oriented individual to take on the dual role of Customer Manager & Assistant. In this position, you will be responsible for managing customer relationships, ensuring client satisfaction, and providing administrative support to streamline operations. The ideal candidate is a multitasker with excellent communication skills, a customer-first mindset, and the ability to work independently in a remote setting. Key Responsibilities: Customer Management: - Serve as the primary point of contact for assigned customer accounts, building and maintaining strong relationships. - Address customer inquiries, resolve issues, and ensure a high level of customer satisfaction. - Monitor customer accounts to identify opportunities for upselling or cross-selling products/services. - Collaborate with the sales and support teams to ensure seamless customer experiences. - Gather customer feedback and share insights with the team to improve products/services. Administrative Support: - Assist with scheduling, email management, and calendar coordination for the team. - Prepare and organize reports, presentations, and customer communications. - Maintain accurate records of customer interactions and account details in the CRM system. - Handle data entry, file organization, and other administrative tasks as needed. - Support the team with project coordination and follow-up on action items. Qualifications: - Proven experience in customer service, account management, or administrative support. - Excellent communication skills, both written and verbal. - Strong organizational and time-management abilities. - Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Word, Excel, PowerPoint). - Ability to work independently and prioritize tasks in a remote environment. - A proactive and problem-solving attitude with a focus on delivering exceptional service.

Job Title: Property Coordinator/Assistant Property Manager Reporting To: Director/Operations Manager Place of Work: 29A Osiers Road, Wandsworth, London, SW18 1NL Position: Full Time – Monday-Friday – 9am-5.30pm Salary: Dependant on experience and qualifications Job Description: This role would suit an applicant with excellent customer service and administration skills. Will suit a self-motivated individual who can deal efficiently with customer enquires and can see these through to conclusion where appropriate. Previous experience in Leasehold property management is ideal but not compulsory as training will be given and the opportunity to work towards IRPM qualification. The role is to provide support to small property management team along with general office admin duties. This will involve and is not limited to: Property Management Team Support · To provide general support to the property management team · Arrange weekly Property Management Team meeting, update tracker, and distribute accordingly. · Working closely with the Property Management team assisting with the management of the portfolio. · Issuing works orders, chasing contractors, and ensuring the works are undertaken to satisfactory completion. · Completing mail merges · Obtaining quotations where necessary · Annual review of contracts alongside property management team and to provide assistance for tender reviews. · Distribution of keys, parking permits etc · Issuing newsletters via mail chimp or another platform · Keeping property websites up to date – Buildings insurance, budgets etc · Taking on responsibilities for the Helpline role as well as being main contact for helpline queries on designated properties · Taking detailed notes and producing meeting minutes · Assisting Leaseholders in submitting insurance claims for damages caused to demised areas. · Submitting and managing insurance claims for damages caused to communal areas. · Online filing at Companies House · To take on the responsibility of projects as and when required to be completed to the given deadlines. Including but not limited to: · Managing and updating of the Master Database · Managing and updating of the Access Log · Managing and updating of key log · Managing and updating of the Compliance diary · Managing and updating of Health and Safety escalations · Managing budget tendering as and when required Telephones · Answering incoming calls and liaising with service helpdesk · Taking and distributing messages to the correct members of the team General Office Admin · Printing, copying, binding, franking etc. · Ordering stationary i.e., paper, envelopes Training Training will be given where necessary, to include but not limited to: · PROPMAN – Both general training and on CRM package · Mail Chimp (email mail out software) · Phone System – Wessex · IT – Wessex Job Types: Full-time, Permanent Pay: £26,000.00-£28,000.00 per year Schedule: Monday to Friday Work Location: In person

Deal with the walk in customer and online customers to support the organization. Deal with all the customer complaints and quires and resolve the issues. Provide the fast and efficient customer services to all the customers and provide the assistance. Role involves in depth analysis of boost the sales and provide innovative ideas to increase the walk in customers.